Bacalar Deluxe in Playa del Carmen
Playa del Carmen, Mexico

Bacalar Deluxe

Outty Ranking 53 5.0 · 7 traveler reviews1 hoursFrom $180

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September 2026

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Adults

Age 13 and over

2

Children

Age 12 and under

0

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From, per person$180
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Outty Ranking

53/100

Worth a Look. Our proprietary evaluation. How we score

Traveler rating

5.0/5

Based on 7 traveler reviews. Ratings and reviews provided by Viator and Tripadvisor.

Quick answer

Is Bacalar Deluxe worth booking?

Bacalar Deluxe is a 1-hour experience in Playa del Carmen, Mexico, from $180 per person. It scores 53 out of 100 on the Outty Ranking, which we label “Worth a Look, based on a 5/5 rating across 7 reviews. Cancellation is free up to 24 hours before the start time. Same-day spots are currently showing.

Outty Ranking
53 / 100
Rating
5/5 (7)
Duration
1 hours
From
$180 per person

We pick you up where you are and without hurry there is no time limit on our excursions We do what the customer needs and requires completely private (tour not shared) and simply because we are the best.

What you get

  • Use of snorkeling equipment

About this experience

We pick you up where you are and without hurry there is no time limit on our excursions We do what the customer needs and requires completely private (tour not shared) and simply because we are the best.

What's included

Included

  • Use of snorkeling equipment

What you'll see and do

  1. Fuerte San Felipe Bacalar

    -Fort of San Felipe -we will visit 3 cenotes -tours on pontoon (over the lagoon) 2-3 hours -Bath Mayan - pirates channel -lunch at the edge of the lagoon

    300 minutes here · Admission included

Where it starts and ends

Hotel pickup

Pickup is included for all travelers.

Before you book

Cancellation
For a full refund, cancel at least 24 hours before the scheduled departure time.
Languages
en, es
Ticket
Mobile Only
Runs on
Every day
Group size
Up to 15 travelers per booking
Operated by
CanaMex Adventures

Know before you go

  • Infants and small children can ride in a pram or stroller
  • Public transportation options are available nearby
  • Specialized infant seats are available
  • Suitable for all physical fitness levels

Photos

Bacalar Deluxe in Playa del Carmen, photo 2Bacalar Deluxe in Playa del Carmen, photo 3Bacalar Deluxe in Playa del Carmen, photo 4Bacalar Deluxe in Playa del Carmen, photo 5Bacalar Deluxe in Playa del Carmen, photo 6Bacalar Deluxe in Playa del Carmen, photo 7

What travelers are saying

Outty’s summary of the themes that recur across 7 traveler reviews. Written by us, not quoted from reviewers.

The guide

3 mentions

Travelers single out the guide as the reason the experience works.

Small groups

3 mentions

The group size is repeatedly described as intimate rather than packed.

Knowledge and storytelling

2 mentions

Reviewers describe the commentary as informative rather than scripted.

Traveler reviews

7 verified traveler reviews for Bacalar Deluxe. Ratings and reviews provided by Viator and Tripadvisor.

5 star
7
4 star
0
3 star
0
2 star
0
1 star
0
Sort
488shawnw · June 2023

Amazing Experience!!

Absolutely amazing!! Just book it! Jesus is an amazing, professional and Bacalar is stunning!!! Hands down, the best excursion/day trip we’re ever done! We’ll always use Jesus’s services when visiting in the future. He’s very knowledgeable, laid back, and makes sure you have a truly unique experience. Can’t go wrong with CanaMex Adventures, Jesus, or Bacalar!

via Tripadvisor

KRISTY B · April 2023

Fantastic Service & Memorable Experience

Everything about our tour was AMAZING. I booked a private trip with Canamex Adventures for my mom and me. I booked directly through the website and immediately heard from Jesus (Owner and our driver) confirming our trip and details. The day before our trip, Jesus established the final pick-up details (and wanted to know if there were anything special we would like to drink - we choose Palomas ). Jesus arrived at our pick-up location, on time and with immaculate transportation. We were greeted with delicious croissant sandwiches, fresh fruit cups of mango and papaya and a fully stocked cooler of beverages. Next, we started our journey to Bacalar. It was about 3 hours from our hotel. Jesus is a great driver and very personable. He is very conscious of his passengers and their needs. We enjoyed the river rapids and a boat tour of the lagoon. Our boat caption was also exceptional, and very knowledgeable about the lagoon. We liked learning from him about the different cenotes. We genuinely recommend Jesus’s excursions and services. Thank you for making our trip memorable and taking care of us. **Tip: ensure you bring pesos for the restrooms or other small purchases you might want to make. 5 to 10 pesos cover your restroom use. I forgot to bring pesos, and Jesus covered both of us for the day.

via Tripadvisor

Vacation47727939508 · June 2022

Anniversary in bacalar deluxe!!

Tours and transfers 101% recommended, marveling at deluxe bacalar, very good vibe of Jesus and alfonso... for the next, without hesitation take another tour.

Response from the operator: Hola muchas gracias por su preferencia como siempre y cada día nos esforzamos en dar lo mejor de Canamex Adventures para hacer de sus vacaciones increíbles. Nos vemos pronto siempre esperado poder cumplir con cada una de sus necesidades…. Estamos a sus Órdenes. Jesús Cruz Team CanaMex Adventures

via Tripadvisor (translated)

Ashleyn1014 · August 2020

Stop shopping around, reading reviews and book this tour.

I cannot say enough good things about Jesus and the tour he provides. Came down to Bacalar during covid and post tropical storm, things were closed and nature had an attitude but Jose made it work. Our tour had to be altered a bit, but before any changes were made Jesus ran it by us first to make sure we were ok with it. Really appreciated that. His level of communicating and making you the boss of your tour is incredible. Covered so much of Bacalar in this one expedition. Bacalar is a beautiful place and Jesus made sure we were able to experience it. 10 out of 10, would book again and recommend to friends.

via Tripadvisor

jory y · August 2019

Best guide ever

My wife and myself have been going to the Rivera Maya for 6 years now...sometimes with our children and sometimes just the 2 of us. We were lucky enough to meet Jesus on our second trip down 5 years ago and he has been taking care of all our excursion and transfer needs ever since. Jesus has a very special talent when it comes to helping people relax...feel safe and have a great time and it is because he has been providing private tours and transfers for so many years now. He has taken my wife and myself to Chitzen itza...Bacalar...Tulum and has taken us with our daughters to Xelha...Xcarat and into town to go shopping. It is hard to imagine going down to Mexico and not having Jesus pick us up at the airport or to have him come to our resort and pick us up to go out for a tour somewhere. If you are heading to the Rivera Maya in Mexico but are feeling a little over whelmed or nervous about where to go or what to do...reach out to Jesus at CanaMex Adventures and he will help you have the trip of a lifetime. Thanks for everything Jesus as always.

Response from the operator: No words to say thank you! The best letter is your recommendation and to remain the best. For CanaMex Adventures it is a pleasure to be a part of your vacation and with it let us make your vacation amazing. Thank you.. Jesus Cruz team CanaMex Adventures

via Tripadvisor

Good to know

Duration
1 hours
Free cancellation
Up to 24h before
Minimum age to book
4+
Availability
Bookable today
Runs on
Every day
Price range
$180 to $200
Hotel pickup
Included for all travelers
Booked in 30 days
2
Verdict
Worth a Look

Why this scores 53

The Outty Ranking is a weighted composite. Here is how this experience performed on each component.

Traveler sentiment (30% weight)82
Review evidence (18% weight)32
Booking momentum (14% weight)20
Value for money (12% weight)0
Listing quality (10% weight)66
Local standing (8% weight)61
Booking flexibility (8% weight)100

Bacalar Deluxe: questions travelers ask

Practical detail on this experience, plus the wider planning questions for Playa del Carmen.

How much does Bacalar Deluxe cost?

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Prices start at $180 per person. The final price depends on the date, the time slot and the number of travelers, and peak weekends in Playa del Carmen usually price higher than midweek mornings. Live pricing and remaining availability are confirmed on the booking screen before you pay.

How long does Bacalar Deluxe take?

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Plan for about 1 hour from start to finish, not counting travel to the meeting point. Most travelers leave another 30 minutes on either side so the rest of the day in Playa del Carmen is not rushed.

Is Bacalar Deluxe worth it?

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It holds an Outty Ranking of 53 out of 100, which we label "Worth a Look". That score blends traveler sentiment (5/5 across 7 reviews), the depth of that review evidence, recent booking momentum, value for money against comparable last minute in Playa del Carmen, and how flexible the cancellation terms are.

Can I cancel or reschedule Bacalar Deluxe?

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Yes. Cancel free up to 24 hours before the start time for a full refund. Inside that window the booking is non-refundable, and no-shows are not refunded.

Is Bacalar Deluxe suitable for kids and families?

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The operator sets a minimum age of 4. Older children generally do well here, and families should factor in the 1-hour running time when deciding.

How far in advance should I book Bacalar Deluxe?

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Around 2 people booked this in the last 30 days, so popular slots go early. Two to three weeks ahead is comfortable in shoulder season, while summer weekends and holidays in Playa del Carmen can sell out a month out. Same-day spots do open up when other travelers cancel, so it is worth checking if you are already in town.

What should I bring or wear?

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Bring photo ID, your booking confirmation on your phone, a refillable water bottle and comfortable shoes. Dress for the weather in Playa del Carmen and add a light layer if any part of the 1-hour experience runs outdoors or after sunset.

Where does Bacalar Deluxe start and how do I get there?

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The exact meeting point and directions are on your voucher once you book, and they sit in central Playa del Carmen within reach of public transport. Arrive 15 minutes early: late arrivals are treated as no-shows by most operators.

What are the best things to do in Playa del Carmen?

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On Outty we rank every Playa del Carmen experience on the same 0 to 100 scale, and alongside this one the highest scorers right now include VIP Chichen Itza Private Tour, VIP Tulum Private Tour, Chichen Itza Private Tour VIP. The city page groups everything into most popular, highest reviewed, last minute and family-friendly so you can build a day around what actually delivers.

When is the best time to visit Playa del Carmen?

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Booking patterns follow the same curve: prices and queues climb in peak weeks, while shoulder season gives you better availability on the top-ranked experiences and more room to change plans.

How many days do you need in Playa del Carmen?

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Three full days covers the headline sights without sprinting. A workable rhythm is one anchor experience each morning, such as this one, an unhurried afternoon in a single neighborhood, then a food or nightlife booking in the evening. Five days lets you add a day trip outside the city.

Do I book through Outty or through the operator?

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Outty ranks and explains the experiences, then hands you to Viator to complete the booking with the operator directly. The price is the same as booking on Viator yourself, and Outty earns an affiliate commission on the referral, which is how the rankings stay free to read.

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