Bacalar Deluxe
Traveler rating
5.0/5
Based on 7 traveler reviews. Ratings and reviews provided by Viator and Tripadvisor.
Quick answer
Is Bacalar Deluxe worth booking?
Bacalar Deluxe is a 1-hour experience in Playa del Carmen, Mexico, from $200 per person. It scores 52 out of 100 on the Outty Ranking, which we label “Worth a Look”, based on a 5/5 rating across 7 reviews. Cancellation is free up to 24 hours before the start time. Same-day spots are currently showing.
- Outty Ranking
- 52 / 100
- Rating
- 5/5 (7)
- Duration
- 1 hours
- From
- $200 per person
We pick you up where you are and without hurry there is no time limit on our excursions We do what the customer needs and requires completely private (tour not shared) and simply because we are the best.
What you get
About this experience
We pick you up where you are and without hurry there is no time limit on our excursions We do what the customer needs and requires completely private (tour not shared) and simply because we are the best.
What's included
Included
- Use of snorkeling equipment
What you'll see and do
Fuerte San Felipe Bacalar
-Fort of San Felipe -we will visit 3 cenotes -tours on pontoon (over the lagoon) 2-3 hours -Bath Mayan - pirates channel -lunch at the edge of the lagoon
300 minutes here · Admission included
Where it starts and ends
Hotel pickup
Pickup is included for all travelers.
Before you book
- Cancellation
- For a full refund, cancel at least 24 hours before the scheduled departure time.
- Languages
- en, es
- Ticket
- Mobile Only
- Runs on
- Every day
- Group size
- Up to 15 travelers per booking
- Operated by
- CanaMex Adventures
Know before you go
- Infants and small children can ride in a pram or stroller
- Public transportation options are available nearby
- Specialized infant seats are available
- Suitable for all physical fitness levels
Photos
What travelers are saying
Outty’s summary of the themes that recur across 7 traveler reviews. Written by us, not quoted from reviewers.
The guide
3 mentionsTravelers single out the guide as the reason the experience works.
Small groups
3 mentionsThe group size is repeatedly described as intimate rather than packed.
Knowledge and storytelling
2 mentionsReviewers describe the commentary as informative rather than scripted.
Traveler reviews
7 verified traveler reviews for Bacalar Deluxe. Ratings and reviews provided by Viator and Tripadvisor.
Amazing Experience!!
Absolutely amazing!! Just book it! Jesus is an amazing, professional and Bacalar is stunning!!! Hands down, the best excursion/day trip we’re ever done! We’ll always use Jesus’s services when visiting in the future. He’s very knowledgeable, laid back, and makes sure you have a truly unique experience. Can’t go wrong with CanaMex Adventures, Jesus, or Bacalar!
via Tripadvisor
Fantastic Service & Memorable Experience
Everything about our tour was AMAZING. I booked a private trip with Canamex Adventures for my mom and me. I booked directly through the website and immediately heard from Jesus (Owner and our driver) confirming our trip and details. The day before our trip, Jesus established the final pick-up details (and wanted to know if there were anything special we would like to drink - we choose Palomas ). Jesus arrived at our pick-up location, on time and with immaculate transportation. We were greeted with delicious croissant sandwiches, fresh fruit cups of mango and papaya and a fully stocked cooler of beverages. Next, we started our journey to Bacalar. It was about 3 hours from our hotel. Jesus is a great driver and very personable. He is very conscious of his passengers and their needs. We enjoyed the river rapids and a boat tour of the lagoon. Our boat caption was also exceptional, and very knowledgeable about the lagoon. We liked learning from him about the different cenotes. We genuinely recommend Jesus’s excursions and services. Thank you for making our trip memorable and taking care of us. **Tip: ensure you bring pesos for the restrooms or other small purchases you might want to make. 5 to 10 pesos cover your restroom use. I forgot to bring pesos, and Jesus covered both of us for the day.
via Tripadvisor
Anniversary in bacalar deluxe!!
Tours and transfers 101% recommended, marveling at deluxe bacalar, very good vibe of Jesus and alfonso... for the next, without hesitation take another tour.
Response from the operator: Hola muchas gracias por su preferencia como siempre y cada día nos esforzamos en dar lo mejor de Canamex Adventures para hacer de sus vacaciones increíbles. Nos vemos pronto siempre esperado poder cumplir con cada una de sus necesidades…. Estamos a sus Órdenes. Jesús Cruz Team CanaMex Adventures
via Tripadvisor (translated)
Stop shopping around, reading reviews and book this tour.
I cannot say enough good things about Jesus and the tour he provides. Came down to Bacalar during covid and post tropical storm, things were closed and nature had an attitude but Jose made it work. Our tour had to be altered a bit, but before any changes were made Jesus ran it by us first to make sure we were ok with it. Really appreciated that. His level of communicating and making you the boss of your tour is incredible. Covered so much of Bacalar in this one expedition. Bacalar is a beautiful place and Jesus made sure we were able to experience it. 10 out of 10, would book again and recommend to friends.
via Tripadvisor
Best guide ever
My wife and myself have been going to the Rivera Maya for 6 years now...sometimes with our children and sometimes just the 2 of us. We were lucky enough to meet Jesus on our second trip down 5 years ago and he has been taking care of all our excursion and transfer needs ever since. Jesus has a very special talent when it comes to helping people relax...feel safe and have a great time and it is because he has been providing private tours and transfers for so many years now. He has taken my wife and myself to Chitzen itza...Bacalar...Tulum and has taken us with our daughters to Xelha...Xcarat and into town to go shopping. It is hard to imagine going down to Mexico and not having Jesus pick us up at the airport or to have him come to our resort and pick us up to go out for a tour somewhere. If you are heading to the Rivera Maya in Mexico but are feeling a little over whelmed or nervous about where to go or what to do...reach out to Jesus at CanaMex Adventures and he will help you have the trip of a lifetime. Thanks for everything Jesus as always.
Response from the operator: No words to say thank you! The best letter is your recommendation and to remain the best. For CanaMex Adventures it is a pleasure to be a part of your vacation and with it let us make your vacation amazing. Thank you.. Jesus Cruz team CanaMex Adventures
via Tripadvisor
Good to know
- Duration
- 1 hours
- Free cancellation
- Up to 24h before
- Minimum age to book
- All ages
- Availability
- Bookable today
- Runs on
- Every day
- Hotel pickup
- Included for all travelers
- Booked in 30 days
- 2
- Verdict
- Worth a Look
Who runs this experience
Operated by CanaMex Adventures, who run 4 experiences we rank across 1 city, with an average Outty Ranking of 45.7.
See everything CanaMex Adventures runsWhy this scores 52
The Outty Ranking is a weighted composite. Here is how this experience performed on each component.
Bacalar Deluxe: questions travelers ask
Practical detail on this experience, plus the wider planning questions for Playa del Carmen.
How much does Bacalar Deluxe cost?
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Prices start at $200 per person. The final price depends on the date, the time slot and the number of travelers, and peak weekends in Playa del Carmen usually price higher than midweek mornings. Live pricing and remaining availability are confirmed on the booking screen before you pay.
How long does Bacalar Deluxe take?
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Plan for about 1 hour from start to finish, not counting travel to the meeting point. Most travelers leave another 30 minutes on either side so the rest of the day in Playa del Carmen is not rushed.
Is Bacalar Deluxe worth it?
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It holds an Outty Ranking of 52 out of 100, which we label "Worth a Look". That score blends traveler sentiment (5/5 across 7 reviews), the depth of that review evidence, recent booking momentum, value for money against comparable last minute in Playa del Carmen, and how flexible the cancellation terms are.
Can I cancel or reschedule Bacalar Deluxe?
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Yes. Cancel free up to 24 hours before the start time for a full refund. Inside that window the booking is non-refundable, and no-shows are not refunded.
Is Bacalar Deluxe suitable for kids and families?
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Yes, all ages are welcome. Families should still weigh the 1-hour running time, and strollers are easier on the earlier, quieter departures.
How far in advance should I book Bacalar Deluxe?
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Around 2 people booked this in the last 30 days, so popular slots go early. Two to three weeks ahead is comfortable in shoulder season, while summer weekends and holidays in Playa del Carmen can sell out a month out. Same-day spots do open up when other travelers cancel, so it is worth checking if you are already in town.
What should I bring or wear?
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Bring photo ID, your booking confirmation on your phone, a refillable water bottle and comfortable shoes. Dress for the weather in Playa del Carmen and add a light layer if any part of the 1-hour experience runs outdoors or after sunset.
Where does Bacalar Deluxe start and how do I get there?
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The exact meeting point and directions are on your voucher once you book, and they sit in central Playa del Carmen within reach of public transport. Arrive 15 minutes early: late arrivals are treated as no-shows by most operators.
What are the best things to do in Playa del Carmen?
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On Outty we rank every Playa del Carmen experience on the same 0 to 100 scale, and alongside this one the highest scorers right now include Ride to a life changing cenotes tour, From Playa del Carmen ATV Adventure with Ziplines, Cenote, VIP Chichen Itza Private Tour. The city page groups everything into most popular, highest reviewed, last minute and family-friendly so you can build a day around what actually delivers.
When is the best time to visit Playa del Carmen?
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Booking patterns follow the same curve: prices and queues climb in peak weeks, while shoulder season gives you better availability on the top-ranked experiences and more room to change plans.
How many days do you need in Playa del Carmen?
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Three full days covers the headline sights without sprinting. A workable rhythm is one anchor experience each morning, such as this one, an unhurried afternoon in a single neighborhood, then a food or nightlife booking in the evening. Five days lets you add a day trip outside the city.
Do I book through Outty or through the operator?
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Outty ranks and explains the experiences, then hands you to Viator to complete the booking with the operator directly. The price is the same as booking on Viator yourself, and Outty earns an affiliate commission on the referral, which is how the rankings stay free to read.
What is included in Bacalar Deluxe?
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Included: Use of snorkeling equipment. Always check the voucher for the final list before you travel.
Does Bacalar Deluxe include hotel pickup?
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Yes, pickup is offered for every traveler from 21 listed pickup locations in and around Playa del Carmen. You can also enter a custom pickup address when booking.
What languages is Bacalar Deluxe offered in?
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It is offered in English and Spanish. Pick your language when choosing a date and time, as not every departure runs in every language.
Will I get instant confirmation and a mobile ticket for Bacalar Deluxe?
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Confirmation is sent by the operator after booking, usually within 48 hours; if it is not confirmed you are not charged. Mobile tickets are accepted, so you can show the voucher on your phone.
Is Bacalar Deluxe wheelchair or stroller accessible?
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The operator notes: Infants and small children can ride in a pram or stroller; and Specialized infant seats are available. If accessibility is critical, contact the operator after booking to confirm arrangements for your date.
What happens to Bacalar Deluxe if the weather is bad?
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It generally runs rain or shine, so dress for the forecast in Playa del Carmen. Standard cancellation terms apply: free cancellation up to 24 hours before the start.
What do travelers say about Bacalar Deluxe?
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Across 7 reviews averaging 5.0 out of 5, recurring themes include the guide, small groups, knowledge and storytelling. Travelers single out the guide as the reason the experience works.
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