Bacalar Lagoon! Kayaks & Cenote Azul From Playa Del Carmen
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September 2026
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Who is going?
Adults
Age 13 and over
Children
Age 12 and under
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Free cancellation up to 24 hours before. Same price on Viator, Outty earns a commission.
Traveler rating
3.0/5
Based on 3 traveler reviews. Ratings and reviews provided by Viator and Tripadvisor.
Quick answer
Is Bacalar Lagoon! Kayaks & Cenote Azul From Playa Del Carmen worth booking?
Bacalar Lagoon! Kayaks & Cenote Azul From Playa Del Carmen is a 12-hour experience in Playa del Carmen, Mexico, from $139 per person. It scores 56 out of 100 on the Outty Ranking, which we label “Worth a Look”, based on a 3/5 rating across 3 reviews. Cancellation is free up to 24 hours before the start time. Same-day spots are currently showing.
- Outty Ranking
- 56 / 100
- Rating
- 3/5 (3)
- Duration
- 12 hours
- From
- $139 per person
Bacalar is a city that has it's own lagoon which is filled with different local species of fish and birds. The lagoon is a very important location for nature, it provides the nature surrounding a big amount of nutrients
What you get
- Panoramic view of the Fort Of San Felipe & Bacalar Lagoon
- Breakfast (1 Dish to choose)
- Lunch (1 Dish to choose)
- Round Transportation From Playa Del Carmen
- Entrance to Cenote Azul
- Kayak ride with life jacket
About this experience
Bacalar is a city that has it's own lagoon which is filled with different local species of fish and birds. The lagoon is a very important location for nature, it provides the nature surrounding a big amount of nutrients due to the stromatolites We'll begin this adventure with a swim at The Cenote Azul, this is a gorgeous open cenote where you can just float and all the worries will melt away! A delicious breakfast to endure the adventure will be ready for us, then we will enjoy some free time at the lagoon to swim and relax Our next activity will be with kayaks at the lagoon, our guide will take you into a tour troughtout the lagoon and nature And to end the adventure, our guide will take us to a local restaurant to enjoy an authentic mexican lunch, and before we leave, a quick stop to take photos at the Bacalar City Sign
What's included
Included
- Panoramic view of the Fort Of San Felipe & Bacalar Lagoon
- Breakfast (1 Dish to choose)
- Lunch (1 Dish to choose)
- Round Transportation From Playa Del Carmen
- Entrance to Cenote Azul
- Kayak ride with life jacket
Not included
- Drinks at the restaurant
- Other expenses
What you'll see and do
Bacalar
All the activities will take place at Bacalar City. We'll have a swim at the Cenote Azul, free time and a kayak tour at the lagoon Breakfast and lunch will also be served!
360 minutes here
Where it starts and ends
Hotel pickup
Pickup is included for all travelers. Pickup begins about 60 minutes before departure.
Before you book
- Cancellation
- For a full refund, cancel at least 24 hours before the scheduled departure time.
- Languages
- en, es
- Ticket
- Mobile Only
- Runs on
- Mon, Tue, Thu, Fri, Sat, Sun
- Group size
- Up to 15 travelers per booking
- Operated by
- Altustours
Know before you go
- Public transportation options are available nearby
- Infants are required to sit on an adult’s lap
- Not recommended for travelers with spinal injuries
- Not recommended for pregnant travelers
- Not recommended for travelers with poor cardiovascular health
- Suitable for all physical fitness levels
- Children must be accompanied by an adult
- Life Jacket Mandatory
- It's important to bring towels, bathing suit, change of clothes and biodegradable sunscreen
Photos
Traveler reviews
3 verified traveler reviews for Bacalar Lagoon! Kayaks & Cenote Azul From Playa Del Carmen. Ratings and reviews provided by Viator and Tripadvisor.
Tour Cancelled Last Minute
The tour company had transportation issues at the very last minute. Basically told us that the tour was no longer happening after we had been waiting an hour for driver to arrive at our hotel. They were apologetic and offered a full refund, hence the 2 stars instead of one. I wish they would have figured it out sooner and notified us the night before, instead of instructing us to wait outside hotel lobby 15 minutes before pick up time (laughable).
Response from the operator: You were not waiting for an hour, we informed you about the issue with plenty time before pick up time There was no reason for you to wait since we already informed you about the transportation issue. It's impossible to notify you a night before because the issue happened during the morning We understand that you are upset and that is why you left an exagerated review
via Viator
Awesome tour guide and bad tour operator
5 stars to the tour guide and 2 star to the tour operator. The guide is very nice and professional. However, the operator notified us that we were going to visit different cenote 2 days before the tour. That is totally not the cenote we would like to visit, but we have no time to find another tour. Please confirm with the tour operator again right after receiving the voucher. The itinerary could be mismatched between the voucher and what your will have.
Response from the operator: Thank you for sharing your comments, the tour was set for an specific cenote and we confirmed this in advance. It's always important to check the voucher and answer the reach outs of the operators
via Viator
Good to know
- Duration
- 12 hours
- Free cancellation
- Up to 24h before
- Minimum age to book
- All ages
- Availability
- Bookable today
- Runs on
- Mon, Tue, Thu, Fri, Sat, Sun
- Price range
- $139 to $151
- Hotel pickup
- Included for all travelers
- Booked in 30 days
- 1
- Verdict
- Worth a Look
Why this scores 56
The Outty Ranking is a weighted composite. Here is how this experience performed on each component.
Bacalar Lagoon! Kayaks & Cenote Azul From Playa Del Carmen: questions travelers ask
Practical detail on this experience, plus the wider planning questions for Playa del Carmen.
How much does Bacalar Lagoon! Kayaks & Cenote Azul From Playa Del Carmen cost?
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Prices start at $139 per person. The final price depends on the date, the time slot and the number of travelers, and peak weekends in Playa del Carmen usually price higher than midweek mornings. Live pricing and remaining availability are confirmed on the booking screen before you pay.
How long does Bacalar Lagoon! Kayaks & Cenote Azul From Playa Del Carmen take?
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Plan for about 12 hours from start to finish, not counting travel to the meeting point. Most travelers leave another 30 minutes on either side so the rest of the day in Playa del Carmen is not rushed.
Is Bacalar Lagoon! Kayaks & Cenote Azul From Playa Del Carmen worth it?
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It holds an Outty Ranking of 56 out of 100, which we label "Worth a Look". That score blends traveler sentiment (3/5 across 3 reviews), the depth of that review evidence, recent booking momentum, value for money against comparable last minute in Playa del Carmen, and how flexible the cancellation terms are.
Can I cancel or reschedule Bacalar Lagoon! Kayaks & Cenote Azul From Playa Del Carmen?
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Yes. Cancel free up to 24 hours before the start time for a full refund. Inside that window the booking is non-refundable, and no-shows are not refunded.
Is Bacalar Lagoon! Kayaks & Cenote Azul From Playa Del Carmen suitable for kids and families?
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Yes, all ages are welcome. Families should still weigh the 12-hour running time, and strollers are easier on the earlier, quieter departures.
How far in advance should I book Bacalar Lagoon! Kayaks & Cenote Azul From Playa Del Carmen?
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Around 1 people booked this in the last 30 days, so popular slots go early. Two to three weeks ahead is comfortable in shoulder season, while summer weekends and holidays in Playa del Carmen can sell out a month out. Same-day spots do open up when other travelers cancel, so it is worth checking if you are already in town.
What should I bring or wear?
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Bring photo ID, your booking confirmation on your phone, a refillable water bottle and comfortable shoes. Dress for the weather in Playa del Carmen and add a light layer if any part of the 12-hour experience runs outdoors or after sunset.
Where does Bacalar Lagoon! Kayaks & Cenote Azul From Playa Del Carmen start and how do I get there?
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The exact meeting point and directions are on your voucher once you book, and they sit in central Playa del Carmen within reach of public transport. Arrive 15 minutes early: late arrivals are treated as no-shows by most operators.
What are the best things to do in Playa del Carmen?
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On Outty we rank every Playa del Carmen experience on the same 0 to 100 scale, and alongside this one the highest scorers right now include VIP Chichen Itza Private Tour, VIP Tulum Private Tour, Chichen Itza Private Tour VIP. The city page groups everything into most popular, highest reviewed, last minute and family-friendly so you can build a day around what actually delivers.
When is the best time to visit Playa del Carmen?
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Booking patterns follow the same curve: prices and queues climb in peak weeks, while shoulder season gives you better availability on the top-ranked experiences and more room to change plans.
How many days do you need in Playa del Carmen?
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Three full days covers the headline sights without sprinting. A workable rhythm is one anchor experience each morning, such as this one, an unhurried afternoon in a single neighborhood, then a food or nightlife booking in the evening. Five days lets you add a day trip outside the city.
Do I book through Outty or through the operator?
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Outty ranks and explains the experiences, then hands you to Viator to complete the booking with the operator directly. The price is the same as booking on Viator yourself, and Outty earns an affiliate commission on the referral, which is how the rankings stay free to read.
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