4 Day Serengeti & Ngorongoro Safari Wildlife Wonders of Tanzania

Do not use Safari Partner and especially booking agent Edward!

Safari Partners is a third party booking agent. This means they will find other Company that will take booking. NO STANDARD and Less Service! Our booking agent was Edward which was impossible to contact when we had a problem and did not do a proper job with booking causing a lot of stress on our Safari. The 1) Safari vehicle used was not up to Healthy standards. After spending 12 hours traveling to and from Serengeti National Park, the vehicle was plagued by Dust and Dirt due to faulty windows, doors and no air conditioning which could help filter the air. This resulted in an unhealthy air quality inside the vehicle, especially for senior citizens. 2) Moreover, communication with Edward became inadequate after he received payment for the Safari. He also 3) failed to book the correct number of rooms for the duration of our Safari, leaving one night unbooked. Edward also 4) misbooked our flight to Zanzibar causing us to spend night in Dar es Salaam in a very very cheap and dirty Hotel. After we paid for Zanzibar Hotel and missing the first night in Tembo Hotel Zanzibar. Edward also 5) promised a city tour of Arusha though the driver showed up an 75 minutes late allowing no time for City Excursion. Edward should know his contract helper. Edward did not take responsible to his clients! 6) Safari Vehicle had many problems: windows and doors will not shut properly leaking in dust and dirt, loud noise after starting engine, seat belt and safety bar did not work properly, and finally Vehicle Broke Down. In my life experiences, words are Cheap and often used by individuals with Questionable motives to shift blame. Edward did not offer any refund, just a bunch of red excuses and misleading statements blaming others. My recommendation is to find another company to plan your Safari! Don't use Edward.

Response from the operator: Dear Billy Thank you for sharing your feedback with us. We sincerely apologize for the challenges you encountered during your safari experience booked through Safari Partners. Your concerns are taken very seriously, and we deeply regret any inconvenience caused. We understand the importance of reliable service and high standards when it comes to safari bookings. Rest assured, we will investigate these issues thoroughly and take appropriate actions to ensure such incidents do not recur. Please know that we value your feedback as it helps us improve our services. Should you wish to discuss this matter further or require any assistance, please feel free to reach out to us directly. Your satisfaction and comfort are of utmost importance to us. Warm regards, Your Name Sylivia

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Amazing

I saw the migration and it was an incredible experience. I recommend going during this period which is certainly the richest in memorable experiences

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The best of northern parks in only 4 days’ time! You'll be visiting Tarangire National Park, Serengeti National Park, and the fa

The best of northern parks in only 4 days’ time! You'll be visiting Tarangire National Park, Serengeti National Park, and the famous Ngorongoro Crater. Enjoy the beautiful landscape and great view of the animals as you do game drives around the parks. Our guide will make sure you have the best safari experience!

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Tanzania such a beautiful Country with Friendly people

Serengeti national park is very beautiful place, big populations of Animals like Wildebeests, Zebras, Birds, Lions, Leopards, cheetahs actually was very amazing

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Serengeti visit 2019

My family and I were blessed enough to drive through the Serengeti last year. The nature experience was absolutely out of this world, and different to the Kruger national park. Unfortunately, the cost was exorbitant and geared for the Euro/dollar. Logistically, it was a GRAVY TRAIN. We felt there should be fee for Africans like ourselves {we're South African} to make it more affordable. The cost was $60 per day PER PERSON, plus $150 for our car because it was over a certain weight. We stayed in the public campsites, we were unfortunately clustered quite closely together, probably so that they could be 'serviced'. Having said that, they toilets didn't flush well or at all, and the showers were cold. SURELY SOLAR PANELS COULD BE PUT UP for the amount of money paid. When we were trying to fall asleep to the sound of nature, we heard the staff party in the distance - music /voices, disconcerting given the nature experience we were expecting. Despite the huge cost of having our car there, the MAIN gravelroad was uneven, bumpy and corrugated. We saw a grader standing on the side of the road, clearly having not done its job. Thank goodness for the beauty and natural experience of the place , because the rest isn't worth it. Summary : nature experience 10/10. Accommodation/service 1/10.

Response from the operator: Hello Debbie Am happy that you enjoyed nature experience in our beautiful country Tanzania, sorry for other experience of park fees and accommodation All in all we didn't go on safari with you so we don't deserve your 3 stars rate since we were not the one organised your trip We will appreciate and happy you visited our country and hope next time you will consider booking with us to experience the difference ;) From Safaris Partners Team

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