Tulum Ruins Snorkel with Sea Turtle and Cenotes Private Tour
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September 2026
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Adults
Age 13 and over
Children
Age 12 and under
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Free cancellation up to 24 hours before. Same price on Viator, Outty earns a commission.
Traveler rating
5.0/5
Based on 9 traveler reviews. Ratings and reviews provided by Viator and Tripadvisor.
Quick answer
Is Tulum Ruins Snorkel with Sea Turtle and Cenotes Private Tour worth booking?
Tulum Ruins Snorkel with Sea Turtle and Cenotes Private Tour is a 1-hour experience in Playa del Carmen, Mexico, from $186 per person. It scores 57 out of 100 on the Outty Ranking, which we label “Worth a Look”, based on a 5/5 rating across 9 reviews. Cancellation is free up to 24 hours before the start time. Same-day spots are currently showing.
- Outty Ranking
- 57 / 100
- Rating
- 5/5 (9)
- Duration
- 1 hours
- From
- $186 per person
local people 100 % The benefits of hiring private tour services are numerous and depend on the client's priorities, but in general they can be summarized as: Greater flexibility and customization: The tours A more excl
What you get
- Locker
- Private transportation
- Carbonated beverages
- Bottled water
- Lunch
- Use of snorkeling equipment
About this experience
local people 100 % The benefits of hiring private tour services are numerous and depend on the client's priorities, but in general they can be summarized as: Greater flexibility and customization: The tours A more exclusive and comfortable experience: You'll enjoy personalized attention and a more intimate experience. You won't have to compete for the guide's attention or share space with other tourists. Best value: While private tours tend to be more expensive than group tours, the added flexibility, convenience, and customization can make them worth the investment.
What's included
Included
- Locker
- Private transportation
- Carbonated beverages
- Bottled water
- Lunch
- Use of snorkeling equipment
- In-vehicle air conditioning
Not included
- Alcoholic beverages
What you'll see and do
Tulum
Tulum, located on the Yucatán Peninsula in the state of Quintana Roo, boasts spectacular views of the Caribbean Sea. It is one of the most important places to visit in the Riviera Maya. This city acquired the nickname "The City of Dawn" after being named "Zama," a Mayan word that refers to "dawn." It was one of the largest and most impressive cities of the Mayan civilization. With an infrastructure that astounded the Spanish chronicler Juan Díaz in 1518, who described it as "A city as large as Seville," this city currently offers a variety of attractions that warrant a stay of more than a month. However, there are two main ones that captivate anyone who visits: the ruins of Tulum and its beaches.
120 minutes here · Admission included
Akumal Bay
Begin with an unforgettable snorkeling adventure in the crystal-clear waters of Akumal Bay, where you’ll swim alongside graceful sea turtles and explore vibrant coral reefs teeming with marine life. Then, journey into the lush Yucatan rainforest to discover a hidden cenote—an idyllic spot for swimming and unwinding in a peaceful, natural oasis.
120 minutes here · Admission included
Cenotes Casa Tortuga
Cenotes Beautiful, yet full of mystery and magic at the same time, cenotes are the most beautiful jewels of the Yucatan Peninsula. Sheltered by the jungle, swimming in a cenote is an adventure you can't miss during your vacation in Cancun, the Riviera Maya, or Tulum. And you might be wondering, what are cenotes and why are they so magical and mysterious? Here we tell you. What are cenotes? Cenotes are deep pools of water, fed by rainwater filtration and the currents of rivers that originate in the heart of the earth. That's why swimming in a cenote feels so cool—just imagine, the average water temperature is a maximum of 24°C! These wells owe their name to the Mayans, who baptized them with the word Dz'onot, which means "cave with water" and from there derived their current name: cenotes.
120 minutes here · Admission included
Where it starts and ends
Meeting point
Playa del Carmen
At the time the client makes their reservation, the pick-up is done in the lobby of their hotel depending on the area where they are located.
Hotel pickup
No pickup: everyone meets at the start point.
Ends at
At the time the client makes their reservation, the pick-up is done in the lobby of their hotel depending on the area where they are located.
Before you book
- Cancellation
- For a full refund, cancel at least 24 hours before the scheduled departure time.
- Languages
- de, en, it, fr, es
- Ticket
- Mobile Only
- Runs on
- Every day
- Group size
- Up to 14 travelers per booking
- Operated by
- Tours At Your Service
Know before you go
- Wheelchair accessible
- Infants and small children can ride in a pram or stroller
- Service animals allowed
- Specialized infant seats are available
- Not recommended for travelers with spinal injuries
- Not recommended for pregnant travelers
- Not recommended for travelers with poor cardiovascular health
- Suitable for all physical fitness levels
Photos
What travelers are saying
Outty’s summary of the themes that recur across 9 traveler reviews. Written by us, not quoted from reviewers.
The guide
4 mentionsTravelers single out the guide as the reason the experience works.
Food and drink
4 mentionsThe tastings and food stops are a highlight for most reviewers.
Small groups
4 mentionsThe group size is repeatedly described as intimate rather than packed.
Organization
3 mentionsPickup, timing, and logistics are described as running smoothly.
Good for families
3 mentionsReviewers traveling with kids report it landed well with their group.
Knowledge and storytelling
2 mentionsReviewers describe the commentary as informative rather than scripted.
Traveler reviews
9 verified traveler reviews for Tulum Ruins Snorkel with Sea Turtle and Cenotes Private Tour. Ratings and reviews provided by Viator and Tripadvisor.
Amazing day trip
Omg we had such a great day! Our driver Leo picked us up as set in the resort and not only provided our transportation but also told us a lot of cool informations based on our current location...we went to Tulum first where he handed us to our Tulum guide guy who was wonderful! Than we were picked up and went to swim with turtles where again we had awesome guide...afterwords we had amazing lunch close to the beach at Acumal and went to our last stop the cenotes tours...personally I enjoyed that the most, I would definitely do it again...we had private tour just for me with my husband and 2 kiddos and I would do it again! Money well spend for whole life memories :)
Response from the operator: Thank you so much for your amazing review! ❤️ It truly makes us happy to know that you and your family had such a wonderful experience. We'll be sure to share your kind words with Leo and all of our guides—they'll be thrilled to know they helped make your day so special. We're delighted that you enjoyed every stop, especially the cenotes! It was our pleasure to provide you with a private experience and help create unforgettable memories with your husband and kids. Thank you for trusting Tours At Your Service. We hope to welcome you back to the Riviera Maya in the future for many more adventures. Safe travels, and see you again soon!
via Tripadvisor
Great day at Tulum and cenotes, with flexible, friendly driver.
We had a great day trip with Leo (Leonardo), starting early at Tulum before the humid heat and crowds got too bad, then to a lovely cenotes which had four different experiences and places to swim/jump - 2 fully outside and 2 as caves. Lastly we spent some time in playa del Carmen - at a local market, a superstore for cheaper souvenirs, and time on Fifth Avenue for shopping and bars/restaurants. Our hotel pick up was 8am, and we were dropped back around 5pm. We had lunch in a nice local restaurant, which also gave us vegetarian options. We were supposed to swim with sea turtles but nature decided otherwise - unsafe to swim (rough sea, and lots of seaweed), so Leo gave us lots of options of what we could do instead (as well as offering to reschedule the whole day), and we chose the Playa del Carmen options as described. Leo was a great guide for the day, and I highly recommend you spend your day with this company. 👍
Response from the operator: Thank you so much for sharing your experience! We’re delighted to hear you had such a great day with Leo and enjoyed exploring Tulum, the cenotes, and Playa del Carmen. As you mentioned, nature can sometimes change our plans, but we’re very happy Leo was able to offer flexible options and still make your day enjoyable. Your kind words and recommendation truly mean a lot to us. We hope to welcome you again on another adventure soon
via Tripadvisor
Amazing experience
Great tour! Great communication. I felt safe the entire time! The people at tours at your service are amazing! We used them for airport transfer and a great tour of ATV, zip lines, cenote swim, Mayan culture ritual, and sea turtle swim where we saw 7 turtles & 3 sting rays!
Response from the operator: Thank you so much for your kind words! It truly means a lot to us 🙏 We’re very happy to hear that you felt safe and well taken care of throughout your experience. It was a pleasure assisting you with both your airport transfers and your adventure day—sounds like you had an incredible time seeing the turtles and stingrays! We’ll be sure to share your feedback with our entire team. We hope to welcome you again on your next visit to the Riviera Maya!
via Tripadvisor
Ruins, turtles and cenote
All great. Angelo knew his stuff, polite, great English, friendly, lovely clean new car , right pace for us. No complaints at all , would recommend for sure.
Response from the operator: Thank you so much for your wonderful review! We’re very happy to hear that Angelo took great care of you and that you enjoyed the clean vehicle, the pace of the service, and the overall experience. Your recommendation truly means a lot to us. It was a pleasure serving you, and we hope to see you again on your next visit to the Riviera Maya!
via Tripadvisor
The Day we took a left on Adventure Street!
We LOVED our day!!!! Leo is THE BEST!!! We started out thinking we were going to snorkel with the turtles and then were headed to Xphua beach for a lazy day of beauty and relaxation. We quickly changed our minds due to the seaweed and Leo suggested cenotes for all of us. There were 7 of us...2 moms and 5 boys; 6-15. The snorkeling was fantastic we saw at least 10 turtles and tons of fish....it was great! Leo then suggested an amazing restaurant that was super cool ...swings for seats, a pool, right on the water and delicious food. The kids loved it and so did we! From there we headed to some caves....but for us, it was 4! 2 open and 2 enclosed. It was even more amazing then the turtles. The kids had the best time and so did we! Leo was fabulous the whole way....we also stopped in town to grab a few things and then he took the boys to see monkeys....it was incredible and he was so good to us all! I would 1000% recommend this team and use them over and over. Thanks again for the best day!
Response from the operator: Thank you so much for sharing such a wonderful and detailed review! We’re truly grateful that you chose to spend your day with us, and it means even more to know it became one of the highlights of your trip. We’re thrilled to hear how much you enjoyed snorkeling with the turtles, the incredible restaurant experience, and the four different cenotes — it’s amazing to know the kids and both moms loved every moment! Leo is an exceptional guide, and we’re very proud of the way he adapts plans to make sure every family has the best experience possible. Your kind words about his patience, flexibility, and dedication truly mean a lot to our team. From snorkeling, to lunch, to caves, to Walmart shopping, and even visiting the monkeys — we’re so happy everything came together for an unforgettable day. Thank you for your trust and for recommending us 1000%. It was a pleasure serving your beautiful family, and we would love to welcome you again any time you return to the Riviera Maya. Warmest regards from all of us! 🌴💙🇲🇽
via Tripadvisor
Good to know
- Duration
- 1 hours
- Free cancellation
- Up to 24h before
- Minimum age to book
- 5+
- Availability
- Bookable today
- Runs on
- Every day
- Price range
- $186 to $250
- Hotel pickup
- No pickup, meet at start point
- Booked in 30 days
- 3
- Verdict
- Worth a Look
Why this scores 57
The Outty Ranking is a weighted composite. Here is how this experience performed on each component.
Tulum Ruins Snorkel with Sea Turtle and Cenotes Private Tour: questions travelers ask
Practical detail on this experience, plus the wider planning questions for Playa del Carmen.
How much does Tulum Ruins Snorkel with Sea Turtle and Cenotes Private Tour cost?
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Prices start at $186 per person. The final price depends on the date, the time slot and the number of travelers, and peak weekends in Playa del Carmen usually price higher than midweek mornings. Live pricing and remaining availability are confirmed on the booking screen before you pay.
How long does Tulum Ruins Snorkel with Sea Turtle and Cenotes Private Tour take?
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Plan for about 1 hour from start to finish, not counting travel to the meeting point. Most travelers leave another 30 minutes on either side so the rest of the day in Playa del Carmen is not rushed.
Is Tulum Ruins Snorkel with Sea Turtle and Cenotes Private Tour worth it?
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It holds an Outty Ranking of 57 out of 100, which we label "Worth a Look". That score blends traveler sentiment (5/5 across 9 reviews), the depth of that review evidence, recent booking momentum, value for money against comparable last minute in Playa del Carmen, and how flexible the cancellation terms are.
Can I cancel or reschedule Tulum Ruins Snorkel with Sea Turtle and Cenotes Private Tour?
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Yes. Cancel free up to 24 hours before the start time for a full refund. Inside that window the booking is non-refundable, and no-shows are not refunded.
Is Tulum Ruins Snorkel with Sea Turtle and Cenotes Private Tour suitable for kids and families?
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The operator sets a minimum age of 5. Older children generally do well here, and families should factor in the 1-hour running time when deciding.
How far in advance should I book Tulum Ruins Snorkel with Sea Turtle and Cenotes Private Tour?
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Around 3 people booked this in the last 30 days, so popular slots go early. Two to three weeks ahead is comfortable in shoulder season, while summer weekends and holidays in Playa del Carmen can sell out a month out. Same-day spots do open up when other travelers cancel, so it is worth checking if you are already in town.
What should I bring or wear?
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Bring photo ID, your booking confirmation on your phone, a refillable water bottle and comfortable shoes. Dress for the weather in Playa del Carmen and add a light layer if any part of the 1-hour experience runs outdoors or after sunset.
Where does Tulum Ruins Snorkel with Sea Turtle and Cenotes Private Tour start and how do I get there?
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The exact meeting point and directions are on your voucher once you book, and they sit in central Playa del Carmen within reach of public transport. Arrive 15 minutes early: late arrivals are treated as no-shows by most operators.
What are the best things to do in Playa del Carmen?
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On Outty we rank every Playa del Carmen experience on the same 0 to 100 scale, and alongside this one the highest scorers right now include VIP Chichen Itza Private Tour, VIP Tulum Private Tour, Chichen Itza Private Tour VIP. The city page groups everything into most popular, highest reviewed, last minute and family-friendly so you can build a day around what actually delivers.
When is the best time to visit Playa del Carmen?
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Booking patterns follow the same curve: prices and queues climb in peak weeks, while shoulder season gives you better availability on the top-ranked experiences and more room to change plans.
How many days do you need in Playa del Carmen?
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Three full days covers the headline sights without sprinting. A workable rhythm is one anchor experience each morning, such as this one, an unhurried afternoon in a single neighborhood, then a food or nightlife booking in the evening. Five days lets you add a day trip outside the city.
Do I book through Outty or through the operator?
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Outty ranks and explains the experiences, then hands you to Viator to complete the booking with the operator directly. The price is the same as booking on Viator yourself, and Outty earns an affiliate commission on the referral, which is how the rankings stay free to read.
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