Paris by Rail - Sightseeing Bus and Eiffel Tower Champagne Lunch

Not worth the money.

I enjoyed getting to know the people on the tour as we were able to make great connections and enhance our experience together.

Response from the operator: Hi chloe_g, Thank you for providing us with feedback. We apologise that your experience failed to meet your expectations. Our company strives to provide our customers with the best experience possible. Please know that your experience is not normal, and we have taken steps to ensure that no other customers have the same issue. We would like to hear from you with any additional questions, comments, or concerns. You can contact us on 0207951777 or email us on Reservations@evanevanstours.co.uk We would love the chance to make things right with you and hope you choose to give us a second chance. Sending you our best wishes, Evan Evans

via Viator

Fun and beautiful day trip. Excellent guide and driver managed even when the tour was altered due to Paris strikes.

We took this tour in early June and had a wonderful time. Unfortunately, the Eiffel Tower was closed that day due to strikes. Our guide, Richard, worked with the driver and still managed to pull off a fantastic tour for us! We had our lunch on a cruise, visited the rest of the promised sights, and enjoyed a lovely and educational bus tour. We still managed a good view of the Eiffel Tower along with photo ops. The bus was very comfortable, too. We would gladly take this tour again the next time we visit abroad. We highly recommend Richard as a guide.

Response from the operator: Hello OliveBBB, Thank you so much for a glowing review, we really appreciate you giving feedback on our services. We are so glad to hear you had a good time on your tour. We will pass on your compliments to Richard. We hope to welcome you onboard with us again soon! Best wishes Evan Evans

via Tripadvisor

Best day ever

Our day was amazing! Angela did such a great job coordinating everything for us. Lunch on the Eiffel Tower was a once in a lifetime experience. The trip definitely exceeded our expectations. Thank you!

Response from the operator: Hi wendysU3255FF, Thank you for leaving us feedback about the tour. We are glad that our team did a great job. We work very hard to ensure that our customers get outstanding service, and it makes us very happy that it reflected during your recent visit. Best wishes Evan Evans

via Tripadvisor

They did not provide what was sold

First, let me say our tour guide Peter was excellent. The rest of this review is no reflection of him. He was kind, knowledgable and helpful. As fir the tour itself, we booked it expecting a champagne lunch at the Eifel Tower. That was the bring draw. There were other similiar more affordable tours w/o it. However, the tour operator notified us last minute that lunch at tje Eifel tour was canceled and instead booked on tje Siene River Cruise. We were refunded apx $53 each (4 ppl) for a tour that cost apx $2K for 4. Not an equittable exchange but at that point we had little time to change plans and the operator has a no cancelation policy. The bus was well air conditioned and Peter was informative which was the first 1-2 hours in Paris. After that we boarded our Sienne river cruise and were sperated from the rest of the tor grouo, put on a different boat with a later departure with cut into "free time." We were put on a boat with a different large tour grouo speaking French. Which is fine but our waiter right away asked if we spoke French and shen we said we didn't he became rude and didn't take our order. We watched the table next to us finish 1st course before we had our order taken by a supervisor who noticed us just sitting there. Champagne should be included but the waiter said it wasn't. The supervisor brought the champagne. The food was so-so for the cost. The kids (11 & 15) did not enjoy it. When they asked for more nuts, the waiter said, "Didn't yoy get some already?" referencing the 6-7 nuts each they received but neither ordered all 3 courses that were included in the cost. The boat has a/c but if you aren't sitting by it, prepare to sweat. You are getting pretty scenery while you dine. That's it. A good cafe with delucious foid, kind service & people watching eould have been time better spent. We only had 20min "free time" after that to collect Eifrl tower photos, and shop. Re-boarding the bus, we saw the Arc de Triumph and right before we were supposed to see Sacre Coeur, the skues opened up and it poured unexoectedly. The city was humid, smelly and with unexoected storms we took a cab back to the train station and spent $50 Euro each ($200) to get an earlier Eurostar back rather then get soaked and traverse a slippery hill to Sacre Coeur. We have traveled 20+ coutries, 10+ Viator tours. My advice: skip this one. I never asked before even from a nit great tour but we should have a much bigger refund back. The guide was great oir the time we soent with him (90min-ish) but the tour operator did not deliver on what they sold. My advice: buy your oen Eurostar tickets and either book a hop on/off tour and lunch on your own - you'll have better control of your schedule, spend less $, and likely have an overall better experience.

via Viator

Wonderful Day Trip to Paris from London

My group pf 7 including my grandchildren (7,10 and 14) really had a wonderful time on this tour. Richard, our guide , met us right at the Eurostar rail station in London and stayed with us all day until we arrived back in London. He made the trip comfortable and informative. We were unable to actually have our lunch at the restaurant at the Eiffel Tower due to the workers' strike. Our early disappointment turned into enjoyment when we boarded the lunch cruise boat selected as an alternative. The food, service and cruise were excellent. Great choice of food options. In the end, we had no regrets with the lunch venue change. We did get to stop and see the Eiffel Tower and take pictures. We loved our trip to Montmartre as we had time to sit at a cafe and have dinner, shop, and see the Sacre coeur area with its beautiful views of Paris. We love the Eurostar train. Who wouldn't! It traveled up to 188 mph from the information I saw posted. That's very cool. It was comfortable but lacking in a lot of food options. It may be due to the fact that the trips are short, being only about a 2 hrs and 15 minutes each way. If there was a downside to the trip, it was all of the construction work being done to the streets and the cleaning of buildings close to the streets causing traffic delays. It appears that all of this is going on in anticipation of the Summer Olympics to be held in Paris during the summer of 2024. So be aware that too much time will be had on the tour coaches until then unless you are luckier than we were.

Response from the operator: Hello Gregg M, Thank you for leaving us feedback about the tour. We are glad that our team did a great job. We work very hard to ensure that our customers get outstanding service, and it makes us very happy that it reflected during your recent visit. Best wishes Evan Evans

via Tripadvisor