Isla Mujeres, Snorkel, Lunch & Pick Up from Cancun to P.Morelos

Amazing tour - amazing crew

The trip was fantastic driven by the amazing crew - the guys where so nice unbelievable - snorkeling was an experience - we saw turtles - and a lot of different fish. All in all a very nice day.

Response from the operator: Dear Michael, Thank you so much for sharing your experience, we are more than glad to hear that you enjoyed our Isla Mujeres Trimaran Cruise tour. Warm regards from Cancun!

via Viator

The snorkling and the waves

The catamaran was clean and the staff was friendly. There was not too many people on the board. They played music all the way very loud! We needed to ask many times to put the music volume down because it was so loud that we couldn't even hear each other talking. There wasn't much to see in the sea while snorkling. There could have been another spot to snorkel too! The buffet lunch was pretty tasty. On the way back there wasn't the spinnaker activity at all (they said it was because of the wheather but you never know...).

via Viator

Paradise

The crew was Fantastic!!! Saw such Amazing statues and Sooo many fish isla mujeres was great beautiful water buffet was ok ... sailed back was phenomenal!!!

Response from the operator: We are glad you enjoyed the tour and had a great time. and thank you for your kind comments

via Viator

Very Disappointing...

We were approached by Miguel on the beach in front of our resort. Having been to Cancun numerous times, we pretty much interrogated him concerning what we would get for our $65. He promised: 9am pick up at the bus stop in front of the hotel, cruise starts at 10am, Open bar the whole time, snorkeling, snorkeling of the Underwater Ruins, lunch on Isla Mujeres, two hours to self-tour the island and parasailing on the return home. After the intense questioning, he lowered our rate to $55/pp and asked for a $25 deposit from each person attending. We took a cell picture of his badge and tour license for proof! He was a few minutes late to the pick up point and we boarded a bus down to the docks. At that time we had to pay an additional fee that we were made aware of the previous day, no problem. After that, he bid us farewell and took off stating that he "was going to be with the afternoon group." I gave him a $10 tip because it APPEARED to go well however, upon seeing that we only had approximately a dozen people signed up for OUR catamaran, the tour owners began conspiring and it was painfully obvious that we were going to get lumped in with another boat... and they did!! Instead of 12 on our catamaran, we were herded in on a boat with 50-60 people, TOO CROWDED. We did not board the new boat until 10:30am (loss of 1/2 hour) and we were informed that we could NOT start drinking until AFTER the snorkeling. Totally understand their intent but yet another fact that was not communicated. We drove a short distance to a reef where 7-8 other boats were parked and we joined what looked like a floating ant farm in the overcrowded waters. Once back on board, we were made aware that we would NOT be snorkeling in the Underwater Ruins and that we would only have 1 hour in Isla... again, facts that were twisted from this operator. Lunch was fair, nothing special but expected. With one hour in Isla, you cannot venture out too far as you're due back rather quickly so we fought for a beer/drink with the countless other visitors until reboarding. Once aboard and headed back to the hotel zone, there was not enough 'wind' for parasailing off of the back boat! It wasn't "parasailing" as one would think, rather "windjammer-style" using a sail and a makeshift 'seat' on the sail... again, very disappointing from what we were sold! The last disappointment occurred when we confronted Miguel the next day on the beach. Upon hearing all of our complaints, he stated that he was unaware of this, wouldn't have agreed to it, etc. They ALL work together day in and day out. At no time did offer a refund of any kind NOR the $10 USD tip that I gave him, shocking?! I will say, the Tour Company (Cancun Tours?) who's catamaran we were shifted to, did a fantastic job of recovering the day for those who signed on with Trimaran Cruise. Once allowed to drink adult beverages, they were plentiful and free-flowing, the crew was a lot of fun, the music was jamming and the main reason we elected to take the cruise was for the absolutely gorgeous water between mainland and the Isla... and they did NOT disappoint.

via Tripadvisor

Day on the water

From the time we checked in until we got off the boat, we had a great time. Shriek was fun and helpful and informative. There were a variety of ages on the boat and everyone had fun. It was not the crazy booze cruise but a day at sea with snorkeling, sailing, swimming and then a visit to Isla Mujeres. The beer and water were cold and plentiful. The crew helped me get off and on the boat every time and I appreciated that.

via Tripadvisor