Jungala Aqua Experience
Traveler rating
4.2/5
Based on 164 traveler reviews. Ratings and reviews provided by Viator and Tripadvisor.
Quick answer
Is Jungala Aqua Experience worth booking?
Jungala Aqua Experience is a 8-hour experience in Playa del Carmen, Mexico, from $71 per person. It scores 66 out of 100 on the Outty Ranking, which we label “Solid Choice”, based on a 4.2/5 rating across 164 reviews. Cancellation is free up to 24 hours before the start time. Same-day spots are currently showing.
- Outty Ranking
- 66 / 100
- Rating
- 4.2/5 (164)
- Duration
- 8 hours
- From
- $71 per person
LATIN AMERICA'S MOST LUXURIOUS & THRILLING WATER DESTINATION Whether you're looking for family fun, seriously luxurious relaxation, or adrenaline-pumping thrills, Jungala Aqua Experience offers the ultimate way to enjoy the great outdoors and make a splash during your vacation. We present the exclusive water oasis you’ve always dreamed of. With the best and most luxurious water attractions for the whole family, private cabanas, and concierge service—all immersed in the nature of the Riviera Maya. We invite you to challenge your senses, elevate your adrenaline, and discover the most extraordinary experience that only Vidanta can offer.
What you get
About this experience
LATIN AMERICA'S MOST LUXURIOUS & THRILLING WATER DESTINATION Whether you're looking for family fun, seriously luxurious relaxation, or adrenaline-pumping thrills, Jungala Aqua Experience offers the ultimate way to enjoy the great outdoors and make a splash during your vacation. We present the exclusive water oasis you’ve always dreamed of. With the best and most luxurious water attractions for the whole family, private cabanas, and concierge service—all immersed in the nature of the Riviera Maya. We invite you to challenge your senses, elevate your adrenaline, and discover the most extraordinary experience that only Vidanta can offer.
What's included
Included
- Concierge service
- Free Wi-Fi service
- Towels
- Showers
Not included
- Food and Drinks
- Transportation
- Locker
What you'll see and do
Jungala Aqua Experience
BEACHSIDE BOOMERANGO: This ride goes down in history for being one of the most popular water attractions in the world! TROPICAL WHIZZARD: This high-speed flume ride will send you plummeting through twists and turns in an exhilarating race to see who gets to the bottom first! PARADISE FREE FALL: Test your adrenaline as you drop into a near-vertical tube at dizzying speeds and shoot out safely at the end. HOOP HOOP AQUALOOP: Get the best of gravity with adrenalized drops, twists, and turns. This is one water ride you’ll want to check off your list. KIDS RAIN - FORTRESS: The largest interactive aquatic play structure in Latin America! WAVE POOL: Using the latest technology, our wave pool will create 1.5 meters tall waves in 8 different forms. LAZY RIO: Kick back on the longest lazy river in Latin America! Note: for safety purposes, the slides are subject to minimum and maximum weight restrictions. Guests who do not meet these requirements may not be permitted to use the attractions.
Admission included
Where it starts and ends
Meeting point
Jungala Aqua Experience
km 48 Carretera Cancun, Playa del Carmen, Quintana Roo, 77710, Mexico
Hotel pickup
No pickup: everyone meets at the start point.
Ends at
Jungala Aqua Experience · km 48 Carretera Cancun, Playa del Carmen, Quintana Roo, 77710, Mexico
Options you can book
Jungala BEYOND - Day Pass
Jungala BEYOND: Everything you need for a great adventure, the most full package option Includes: Park entrance, one food court dish, one food court dessert, two non-alcoholic beverages, free slushie refill. Food options: Coupon can be exchange for Pannitza, Hot dog or hamburguer. Dessert options: Popcorns or sundae ice cream with 2 toppings Coupons: 30%off Locker rental, 30%off photo package, 20%off kuxtal SPA massage, Bana Cabana o Bahanna Market. Service Inlcudes : Towel for use inside the park, Free Wi-Fi, Parking and Concierge Service
Jungala - Day Pass
Regular tickets: Access to the park and facilities. Includes: - Wi fi - Towels - Access to all the atractions
Jungala BEYOND + Transfer
Meeting point Cancun Meeting point Playa del Carmen Round trip Service transfer: Must send us a message through the chat to let you know the pick up time. Includes: Park entrance, one food court dish, one food court dessert, two non-alcoholic beverages, free slushie refill. Food options: Coupon can be exchange for Pannitza, Hot dog or hamburguer.
Jungala BEYOND + Catamaran
Package description: Jungala Beyond ticket, we consider the date selected valid for the jungala entrance Tour indications: we will contact you through the chat to coordinate the tour experience all the information will be given via email or phone. Jungala Beyond inclussions: Park entrance, one food court dish, one food court dessert, two non-alcoholic beverages, free slushie refill. Food options: Coupon can be exchange for Pannitza, Hot dog or hamburguer. Albatros Catamaran: All-inclusive catamaran tour departing from Cancún to Isla Mujeres. The package includes an open bar
Jungala BEYOND+ Cenote Tour
Package description: Includes Jungala Beyond ticket, we consider the date selected valid for the jungala entrance Tour indications:: we will contact you through the chat to coordinate the tour experience all the information will be given via email or phone. Jungala Beyond inclussions:: Park entrance, one food court dish, one food court dessert, two non-alcoholic beverages, free slushie refill. Food options:: Coupon can be exchange for Pannitza, Hot dog or hamburguer. Cenote Tour: The Cenotes Express tour is a guided half-day excursion that allows you to explore four sacred cenotes
Jungala Day Pass + Transfer
Meeting point Cancun: - Plaza la Isla - Marina Puerto Cancun Meeting point Playa del Carmen: - Coco bongo - Plaza las Perlas Round trip Service transfer: Must send us a message through the chat to let you know the pick up time on the meeting point selected Includes: Access to the park and facilities. Amenities: - Wi fi - Towels - Access to all the atractions
Jungala BEYOND+ Tulum Tour
Package description: Includes Jungala Beyond ticket, we consider the date selected valid for the jungala entrance Tour indications: we will contact you through the chat to coordinate the tour experience all the information will be given via email or phone. Jungala Beyond inclussions: Park entrance, one food court dish, one food court dessert, two non-alcoholic beverages, free slushie refill. Food options: C Tulum Tour inclussions: Live the magic of Tulum! Guided tour to the only Mayan settlement on the Caribbean Sea. Includes transportation.
Before you book
- Cancellation
- For a full refund, cancel at least 24 hours before the scheduled departure time.
- Ticket
- Mobile Only
- Runs on
- Mon, Tue, Wed, Fri, Sat, Sun
- Group size
- Up to 15 travelers per booking
- Operated by
- Jungala Aqua Experience
Know before you go
- Wheelchair accessible
- Infants and small children can ride in a pram or stroller
- Public transportation options are available nearby
- All areas and surfaces are wheelchair accessible
- Travelers should have at least a moderate level of physical fitness
Photos
What travelers are saying
Outty’s summary of the themes that recur across 163 traveler reviews. Written by us, not quoted from reviewers.
Food and drink
7 mentionsThe tastings and food stops are a highlight for most reviewers.
Good for families
6 mentionsReviewers traveling with kids report it landed well with their group.
Value for money
3 mentionsTravelers feel they got more than they paid for.
Pace and timing
2 mentionsSeveral reviewers comment on how the schedule is paced.
Traveler reviews
163 verified traveler reviews for Jungala Aqua Experience. Ratings and reviews provided by Viator and Tripadvisor.
Waterpark amazing!
Cleanest waterpark I have been to! Love it
Response from the operator: Thank you for visiting JUNGALA Aqua Experience. We appreciate your friendly review. We were so happy to have you. Come back and visit us soon! #JungalaPark
via Tripadvisor
Great value for the experience.
Great family water park. Lots of places to sit, eat, lay around. Had things for all ages, from my 5 year old nephew to my 11 and 13 year old daughters.
Response from the operator: Thank you for visiting JUNGALA Aqua Experience. We appreciate your friendly review. We were so happy to have you. Come back and visit us soon! #JungalaPark
via Tripadvisor
Worth the visit
⭐⭐⭐⭐⭐ 10/10 Experience — Definitely Worth It! Jungala Water Park was easily a 10/10 experience! We booked it completely spur of the moment, and I’m so glad we did. It ended up being one of the best things we did in Cancun. For the price, you really get your money’s worth. Food, snacks, and drinks were included, so we didn’t feel like we were constantly being charged extra for everything once we got inside. The lazy river was AMAZING and probably one of my favorite parts. It even has a swim-up bar, which made it that much better. The entire park was beautiful, relaxing, clean, and felt more upscale than your typical water park. There was plenty to do, but you could also just relax and enjoy yourself without feeling rushed. The whole experience felt worth what we paid, especially compared to some of the other excursions and attractions in Cancun. If you’re debating whether to book Jungala, DO IT! Even as a last-minute decision, it was absolutely worth it. Great food, drinks, atmosphere, and fun all in one place. I would definitely come back! 10/10 — highly recommend!
Response from the operator: Thank you for visiting JUNGALA Aqua Experience. We appreciate your friendly review. We were so happy to have you. Come back and visit us soon! #JungalaPark
via Tripadvisor
Absolutely loved it!
We almost didn’t come, as we heard that there was no shade and not much for little kids to do. We have a 7 year old, a 4 year old, and an infant. That, coupled with the fact that it was an hour bus ride each way and there would be no buses coming back early… We were nervous! But I’m SO glad we went! I’m not sure if the person I talked to thought I was referring to a different waterpark or what because there was a ton of shade! Maybe they added umbrellas recently or something? We were all very confused when we arrived because I’ve never been to a water park with more shade. Tons of umbrellas, the lazy river has shade 80% of the time, and there is lots of tree cover. Anyhow, our two older ones had an absolute blast and the baby enjoyed floating in the lazy river. Everything is so well done. The bathrooms are beautiful, the decor is spot on, and the food was good, too! The prices on the food were high, but thankfully we had some vouchers. The only thing that was a bummer was there were quite a few mosquitos in the trees next to the big play structure. I would have brought some bug spray if I’d known. All in all, a 10/10 experience. I’d totally come back!
Response from the operator: Thank you for visiting JUNGALA Aqua Experience. We appreciate your friendly review. We were so happy to have you. Come back and visit us soon! #JungalaPark
via Tripadvisor
Jungala
We’d a fantastic day at Jungala, I would highly recommend. It’s a lovely place & not overcrowded, very good experience had by all, the kids loved the wave pool. Food and drinks good quality & plentiful.
via Viator
Good to know
- Duration
- 8 hours
- Free cancellation
- Up to 24h before
- Minimum age to book
- All ages
- Availability
- Bookable today
- Runs on
- Mon, Tue, Wed, Fri, Sat, Sun
- Price range
- $71 to $136
- Hotel pickup
- No pickup, meet at start point
- Booked in 30 days
- 57
- Verdict
- Solid Choice
Why this scores 66
The Outty Ranking is a weighted composite. Here is how this experience performed on each component.
Jungala Aqua Experience: questions travelers ask
Practical detail on this experience, plus the wider planning questions for Playa del Carmen.
How much does Jungala Aqua Experience cost?
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Prices start at $71 per person. The final price depends on the date, the time slot and the number of travelers, and peak weekends in Playa del Carmen usually price higher than midweek mornings. Live pricing and remaining availability are confirmed on the booking screen before you pay.
How long does Jungala Aqua Experience take?
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Plan for about 8 hours from start to finish, not counting travel to the meeting point. Most travelers leave another 30 minutes on either side so the rest of the day in Playa del Carmen is not rushed.
Is Jungala Aqua Experience worth it?
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It holds an Outty Ranking of 66 out of 100, which we label "Solid Choice". That score blends traveler sentiment (4.2/5 across 164 reviews), the depth of that review evidence, recent booking momentum, value for money against comparable last minute in Playa del Carmen, and how flexible the cancellation terms are.
Can I cancel or reschedule Jungala Aqua Experience?
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Yes. Cancel free up to 24 hours before the start time for a full refund. Inside that window the booking is non-refundable, and no-shows are not refunded.
Is Jungala Aqua Experience suitable for kids and families?
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Yes, all ages are welcome. Families should still weigh the 8-hour running time, and strollers are easier on the earlier, quieter departures.
How far in advance should I book Jungala Aqua Experience?
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Around 57 people booked this in the last 30 days, so popular slots go early. Two to three weeks ahead is comfortable in shoulder season, while summer weekends and holidays in Playa del Carmen can sell out a month out. Same-day spots do open up when other travelers cancel, so it is worth checking if you are already in town.
What should I bring or wear?
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Bring photo ID, your booking confirmation on your phone, a refillable water bottle and comfortable shoes. Dress for the weather in Playa del Carmen and add a light layer if any part of the 8-hour experience runs outdoors or after sunset.
Where does Jungala Aqua Experience start and how do I get there?
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The exact meeting point and directions are on your voucher once you book, and they sit in central Playa del Carmen within reach of public transport. Arrive 15 minutes early: late arrivals are treated as no-shows by most operators.
What are the best things to do in Playa del Carmen?
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On Outty we rank every Playa del Carmen experience on the same 0 to 100 scale, and alongside this one the highest scorers right now include Ride to a life changing cenotes tour, Chichén Itzá, Cenote and Valladolid with Lunch and transportation, From Playa del Carmen ATV Adventure with Ziplines, Cenote. The city page groups everything into most popular, highest reviewed, last minute and family-friendly so you can build a day around what actually delivers.
When is the best time to visit Playa del Carmen?
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Booking patterns follow the same curve: prices and queues climb in peak weeks, while shoulder season gives you better availability on the top-ranked experiences and more room to change plans.
How many days do you need in Playa del Carmen?
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Three full days covers the headline sights without sprinting. A workable rhythm is one anchor experience each morning, such as this one, an unhurried afternoon in a single neighborhood, then a food or nightlife booking in the evening. Five days lets you add a day trip outside the city.
Do I book through Outty or through the operator?
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Outty ranks and explains the experiences, then hands you to Viator to complete the booking with the operator directly. The price is the same as booking on Viator yourself, and Outty earns an affiliate commission on the referral, which is how the rankings stay free to read.
What is included in Jungala Aqua Experience?
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Included: Concierge service; Free Wi-Fi service; Towels; and Showers. Not included: Food and Drinks; Transportation; and Locker. Always check the voucher for the final list before you travel.
Where is the meeting point for Jungala Aqua Experience?
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The experience starts at Jungala Aqua Experience, km 48 Carretera Cancun, Playa del Carmen, Quintana Roo, 77710, Mexico. Hotel pickup is not included, so plan your own transport and arrive 15 minutes early.
Will I get instant confirmation and a mobile ticket for Jungala Aqua Experience?
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Confirmation is sent by the operator after booking, usually within 48 hours; if it is not confirmed you are not charged. Mobile tickets are accepted, so you can show the voucher on your phone.
Is Jungala Aqua Experience wheelchair or stroller accessible?
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The operator notes: Wheelchair accessible; Infants and small children can ride in a pram or stroller; and All areas and surfaces are wheelchair accessible. If accessibility is critical, contact the operator after booking to confirm arrangements for your date.
What happens to Jungala Aqua Experience if the weather is bad?
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This experience depends on good weather. If it is canceled because of poor weather, you are offered a different date or a full refund.
What do travelers say about Jungala Aqua Experience?
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Across 164 reviews averaging 4.2 out of 5, recurring themes include food and drink, good for families, value for money. The tastings and food stops are a highlight for most reviewers. One thing to know: Several reviewers comment on how the schedule is paced.
What booking options are available for Jungala Aqua Experience?
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There are 7 options to choose from, including Jungala BEYOND - Day Pass, Jungala - Day Pass, Jungala BEYOND + Transfer, Jungala BEYOND + Catamaran. Prices and start times differ by option, so compare them on the booking screen.
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