Full day Chichén Itzá Tour from Cancún and Riviera Maya
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September 2026
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Adults
Age 13 and over
Children
Age 12 and under
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Free cancellation up to 24 hours before. Same price on Viator, Outty earns a commission.
Traveler rating
3.7/5
Based on 44 traveler reviews. Ratings and reviews provided by Viator and Tripadvisor.
Quick answer
Is Full day Chichén Itzá Tour from Cancún and Riviera Maya worth booking?
Full day Chichén Itzá Tour from Cancún and Riviera Maya is a 11-hour experience in Playa del Carmen, Mexico, from $22 per person. It scores 56 out of 100 on the Outty Ranking, which we label “Worth a Look”, based on a 3.7/5 rating across 44 reviews. Cancellation is free up to 24 hours before the start time. Same-day spots are currently showing.
- Outty Ranking
- 56 / 100
- Rating
- 3.7/5 (44)
- Duration
- 11 hours
- From
- $22 per person
Enjoy a complete tour to the Yucatan Peninsula on our tour to Chichen Itza and let our team of professionals take you to live a unique experience visiting one of the wonders of the world (Chichen Itza) where we will expl
What you get
- Certified Guides
- In-vehicle air conditioning
- Cenote Swim Experience
- Lunch
About this experience
Enjoy a complete tour to the Yucatan Peninsula on our tour to Chichen Itza and let our team of professionals take you to live a unique experience visiting one of the wonders of the world (Chichen Itza) where we will explain more about the Mayan culture and about this city that with a big importance for the development of the Mayan culture. We will take you to Valladolid, a town that has the category of magical town for the beauty of its streets, traditions, history and gastronomy, On our tour we offer lunch which is buffet, admission to all places, free transportation from your hotel and the best service. Before finishing you can immerse yourself in a true Mayan cenote of fresh and crystalline waters that will refresh you and you will feel in touch with nature, dare to swim in the cenote and live another unique experience
What's included
Included
- Certified Guides
- In-vehicle air conditioning
- Cenote Swim Experience
- Lunch
Not included
- Photos and Souvenirs
- Conservation fee 1050 pesos per person
- Bottled water
What you'll see and do
Chichen Itza
Discover what the Yucatan Peninsula offers its visitors, on our tour you will be guided by a team of professionals who will pick you up from your hotel, in Cancun or Riviera Maya, very early in the morning, then we will take you to Chichen Itza, a wonder of World and cultural heritage of humanity, where you will discover a city that was key in the development of the Mayan civilization, our guides are certified and with a great commitment in the quality of service. this tour will teach a lot and you will have the opportunity to take amazing pictures.
120 minutes here · Admission included
Valladolid
We will have the visit to the city of Valladolid located at Yucatán State, a place that has the recognition of a magical town for the beauty of its streets and its great culture.
45 minutes here
Cenote Maya Park
Before finish our tour you´ll enjoy swimming in a real Mayan Cenote, with crystal clear and refreshing water, an experience that you cannot miss, dare to live it with the best team.
60 minutes here · Admission included
Where it starts and ends
Hotel pickup
Pickup is included for all travelers. Pickup begins about 60 minutes before departure.
Before you book
- Cancellation
- For a full refund, cancel at least 24 hours before the scheduled departure time.
- Languages
- en, es
- Ticket
- Mobile Only
- Runs on
- Every day
- Group size
- Up to 15 travelers per booking
- Operated by
- Cancun Tours Sale
Know before you go
- Infants are required to sit on an adult’s lap
- Suitable for all physical fitness levels
- English and Spanish tour it’s given at the same .
Photos
What travelers are saying
Outty’s summary of the themes that recur across 44 traveler reviews. Written by us, not quoted from reviewers.
The guide
7 mentionsTravelers single out the guide as the reason the experience works.
Pace and timing
3 mentionsSeveral reviewers found the schedule tight or the day long.
Value for money
2 mentionsTravelers feel they got more than they paid for.
Food and drink
2 mentionsThe tastings and food stops are a highlight for most reviewers.
Traveler reviews
44 verified traveler reviews for Full day Chichén Itzá Tour from Cancún and Riviera Maya. Ratings and reviews provided by Viator and Tripadvisor.
Chichen itza
Amazing! Long day but worth every minute! Would do it again. Recommend for anyone interested. Tour guide was amazing as well
via Tripadvisor
Terrible experience
We were stranded by the driver, Soto at the entrance to our resort. He said he would return for us in 30 minutes, we waited two hours for him and he never showed to pick us up. We paid in full and missed our tour.
via Viator
Avoid this tour operator who tries to sell you their goods instead of looking after you
This trip could have been incredible and should have only taken half the time! It could easily have been 7 hours instead of 13! Firstly we were not collected from our hotel due to a mix up and we were then asked to delay our trip by 1 day and go the following day! We should have left it there! The Chichén Itzá was amazing as was the cenoté however our guide Roberto was only interested in selling us overpriced merchandise. Three hours was wasted in the morning changing and waiting for our coach only to be taken to a local ‘village’ and given the hard sale of their hugely overpriced goods. We were in the middle of nowhere and couldn’t leave. All this took until after lunchtime when we were fed at the village and finally got on our way to the Chichén Itzá, now 1.30pm!! We were told not to buy souvenirs from the local stalls there when I fact they were cheap and much better than at the local village’. Thankfully we had a different, excellent Mayan guide who made the attraction come to life with his excellent t knowledge and enthusiasm. The cenoté was great but we were not looked after at either attraction by Roberto. We only had an hour here and everything cost extra - life jackets, lockers etc which was not explained beforehand. On the bus on the way home we had another hard sale experience when a n invited ‘student’ tried to talk us all into buying his alcohol with our pictures imprinted on, which had been taken at the ‘village’. All in all I would avoid this tour company and go with someone else for a much shorter, caring experience where you are looked after.
via Tripadvisor
Pick someone else
I would not recommend Cancun Tours. While it was one of the cheaper tours to Chichen Itza, we still had to pay fees… when we checked out with trip advisor it said $20 usd per person when we got to the tour it was actually $30 per person. Half of the bus was Spanish speaking and half of the bus was English speaking. The tour catered to those who were Spanish speaking, giving an entire hour and a half of information in Spanish and there was very little (maybe 5 minutes of english). The bus was very hot, with several people looking like they were going to pass out. The road was rough and made several people feel sick. It was a terrible experience overall… would not recommend this company.. get a smaller group with an actual tour guide where they will provide you with information. If I could leave a zero star review I would. I also understand that they had a large bus full of people… but saying there is a bilingual tour, but provide ing 5 minutes of information… or saying $20 extra a person, but when we go to get on the bus it is an extra $30. Maybe a different company would be better, but I would not recommend this one! Chichen Itza and a visiting a cenote are well worth it, but you will regret picking this company..
via Tripadvisor
MALHONNÊTES
Malhonnêtes!! Malhonnêtes !!!! Attention!! Frais cachés ! 1) Lorsque vous vous plaignez de frais qu'ils n'ont pas mentionnés à l'avance, ils vous disent que si vous ne voulez pas payer le prix supplémentaire, vous ne ferez pas le tour. Et ils ne vous rendront pas votre argent. Donc pas le choix, vous faites le tour. 2) La visite est annoncée en espagnol et en anglais mais c'est 80% d'espagnol et 20% d'anglais. Il faut parfois demander l'anglais avant de l'obtenir. 3) Temps de repas : tout le monde a droit à un seul verre d'eau ! Rien de plus ! De l'eau ? Même de l'eau ? JE NE RECOMMANDE PAS ! !! Scammers!!! Scammers!!!! Hidden fees! 1) When you complain about fees they didn't mention ahead they say if you don't want to pay the additional price, you won't make the tour. And they won't give you back your money. So no choice, you do the tour. 2) The tour is advertised Spanish and English but it's 80% spanish and 20% English. You sometimes must request English before you get it. 3) Food time: everybody has the right for only ONE glass of water! Nothing more! Water? Even water? I DO NOT RECOMMEND!!
Response from the operator: Arnelle : There no hidden fee all is state in the tour description and included and excluded
via Viator
Good to know
- Duration
- 11 hours
- Free cancellation
- Up to 24h before
- Minimum age to book
- All ages
- Availability
- Bookable today
- Runs on
- Every day
- Hotel pickup
- Included for all travelers
- Booked in 30 days
- 15
- Verdict
- Worth a Look
Why this scores 56
The Outty Ranking is a weighted composite. Here is how this experience performed on each component.
Full day Chichén Itzá Tour from Cancún and Riviera Maya: questions travelers ask
Practical detail on this experience, plus the wider planning questions for Playa del Carmen.
How much does Full day Chichén Itzá Tour from Cancún and Riviera Maya cost?
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Prices start at $22 per person. The final price depends on the date, the time slot and the number of travelers, and peak weekends in Playa del Carmen usually price higher than midweek mornings. Live pricing and remaining availability are confirmed on the booking screen before you pay.
How long does Full day Chichén Itzá Tour from Cancún and Riviera Maya take?
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Plan for about 11 hours from start to finish, not counting travel to the meeting point. Most travelers leave another 30 minutes on either side so the rest of the day in Playa del Carmen is not rushed.
Is Full day Chichén Itzá Tour from Cancún and Riviera Maya worth it?
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It holds an Outty Ranking of 56 out of 100, which we label "Worth a Look". That score blends traveler sentiment (3.7/5 across 44 reviews), the depth of that review evidence, recent booking momentum, value for money against comparable last minute in Playa del Carmen, and how flexible the cancellation terms are.
Can I cancel or reschedule Full day Chichén Itzá Tour from Cancún and Riviera Maya?
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Yes. Cancel free up to 24 hours before the start time for a full refund. Inside that window the booking is non-refundable, and no-shows are not refunded.
Is Full day Chichén Itzá Tour from Cancún and Riviera Maya suitable for kids and families?
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Yes, all ages are welcome. Families should still weigh the 11-hour running time, and strollers are easier on the earlier, quieter departures.
How far in advance should I book Full day Chichén Itzá Tour from Cancún and Riviera Maya?
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Around 15 people booked this in the last 30 days, so popular slots go early. Two to three weeks ahead is comfortable in shoulder season, while summer weekends and holidays in Playa del Carmen can sell out a month out. Same-day spots do open up when other travelers cancel, so it is worth checking if you are already in town.
What should I bring or wear?
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Bring photo ID, your booking confirmation on your phone, a refillable water bottle and comfortable shoes. Dress for the weather in Playa del Carmen and add a light layer if any part of the 11-hour experience runs outdoors or after sunset.
Where does Full day Chichén Itzá Tour from Cancún and Riviera Maya start and how do I get there?
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The exact meeting point and directions are on your voucher once you book, and they sit in central Playa del Carmen within reach of public transport. Arrive 15 minutes early: late arrivals are treated as no-shows by most operators.
What are the best things to do in Playa del Carmen?
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On Outty we rank every Playa del Carmen experience on the same 0 to 100 scale, and alongside this one the highest scorers right now include VIP Chichen Itza Private Tour, VIP Tulum Private Tour, Chichen Itza Private Tour VIP. The city page groups everything into most popular, highest reviewed, last minute and family-friendly so you can build a day around what actually delivers.
When is the best time to visit Playa del Carmen?
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Booking patterns follow the same curve: prices and queues climb in peak weeks, while shoulder season gives you better availability on the top-ranked experiences and more room to change plans.
How many days do you need in Playa del Carmen?
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Three full days covers the headline sights without sprinting. A workable rhythm is one anchor experience each morning, such as this one, an unhurried afternoon in a single neighborhood, then a food or nightlife booking in the evening. Five days lets you add a day trip outside the city.
Do I book through Outty or through the operator?
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Outty ranks and explains the experiences, then hands you to Viator to complete the booking with the operator directly. The price is the same as booking on Viator yourself, and Outty earns an affiliate commission on the referral, which is how the rankings stay free to read.
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