Coba, Tulum, Multun-Ha Cenote and Mayan Museum Reduced Group
Traveler rating
4.7/5
Based on 358 traveler reviews. Ratings and reviews provided by Viator and Tripadvisor.
Quick answer
Is Coba, Tulum, Multun-Ha Cenote and Mayan Museum Reduced Group worth booking?
Coba, Tulum, Multun-Ha Cenote and Mayan Museum Reduced Group is a 10-hour experience in Playa del Carmen, Mexico, from $119 per person. It scores 84 out of 100 on the Outty Ranking, which we label “Exceptional”, based on a 4.7/5 rating across 358 reviews. Cancellation is free up to 24 hours before the start time. Same-day spots are currently showing.
- Outty Ranking
- 84 / 100
- Rating
- 4.7/5 (358)
- Duration
- 10 hours
- From
- $119 per person
Join this small-group full-day tour to Coba, Cenote Multum Ha, Tulum and Mayan Museum. Visit the Yucatan jungle and Coba, swim in the spectacular waters of Cenote Multum Ha, see the archaeological site of Tulum, and visit real Mayan Museum. There is a maximum group size of 15 for this tour. Climbing the Coba pyramid is not included or guaranteed.
What you get
About this experience
Join this small-group full-day tour to Coba, Cenote Multum Ha, Tulum and Mayan Museum. Visit the Yucatan jungle and Coba, swim in the spectacular waters of Cenote Multum Ha, see the archaeological site of Tulum, and visit real Mayan Museum. There is a maximum group size of 15 for this tour. Climbing the Coba pyramid is not included or guaranteed.
What's included
Included
- Lunch
- Bottled water
- Professional art historian guide
- Coba and Cenote Entrance Fees Included (no taxes)
- Hotel pickup and drop-off (Except Cancun&Costa Mujeres).
- Small Group
Not included
- Beverages are not included with lunch.
- Entrance fees
- Entrance fees
What you'll see and do
Tulum
Visit Tulum arqueológica site, Jaguar Park and Scenic Views.
120 minutes here · Admission not included
We will visit the Mayan Museum located within the Jaguar Park, where we can observe different Mayan vestiges such as vessels, sculptures, architecture and much more!
45 minutes here · Admission not included
Zona Arqueologica De Coba
Very important archeological site of mayan word. Climbing the Coba pyramid is not included or guaranteed.
150 minutes here · Admission included
Multum Ha Cenote
Espectacular cenote to swim or view!
60 minutes here · Admission included
Where it starts and ends
Hotel pickup
Pickup is included for all travelers.
Before you book
- Cancellation
- For a full refund, cancel at least 24 hours before the scheduled departure time.
- Languages
- en, es
- Ticket
- Mobile Only
- Runs on
- Wed, Sat
- Group size
- Up to 15 travelers per booking
- Operated by
- Excursiones Riviera Maya
Know before you go
- Suitable for all physical fitness levels
- Children must be accompanied by an adult.
- Only last minute bookings, after 6 pm the day prior to the tour, requiere a confirmation from the service provider, if you didn´t receive a confirmation from the service provider a refund will be processed.
- In accordance with current regulations set by local government, the archaeological zone of Tulum strictly prohibits the introduction of any type of bottle or food item in disposable packaging.
Photos
What travelers are saying
Outty’s summary of the themes that recur across 358 traveler reviews. Written by us, not quoted from reviewers.
The guide
8 mentionsTravelers single out the guide as the reason the experience works.
Knowledge and storytelling
7 mentionsReviewers describe the commentary as informative rather than scripted.
Traveler reviews
358 verified traveler reviews for Coba, Tulum, Multun-Ha Cenote and Mayan Museum Reduced Group. Ratings and reviews provided by Viator and Tripadvisor.
Dodgy tour company
My advice to all is to keep away from Excursiones Rivirera Maya. As soon as I booked a trip through Trip Advisor, I got a message from this company letting me know that we have to pay them Upon Boarding 40 USD each CASH for Local taxes. There was no explanation why they asked money in cash and what for. I had to ask them three times for getting this information. I was aware that tourists have to pay state tax only once upon arrival or it can be paid prior to arrival and keep proof of payment. Why this company is asking us to pay them in cash? Only they know the answers. They still did not answer my query why cash? An arrogant reply from thIS tour company is that I did not read the details prior to booking the one day trip with them. It's Trip Advisor responsibiluty to make sure that they choose tour companies which are honest, not a dodgy company like 'Riviera Maya'. I was left with no choice but to cancel the booking.
Response from the operator: We do not tolerate the threats you have made against our staff, who have consistently been polite and have answered your questions clearly, promptly, and thoroughly. We understand that your aim is to dishonestly damage a reputation built over more than 15 years, simply because you did not get what you wanted: to avoid paying the fees—clearly and detailedly described prior to booking—charged by the Mexican government for access to the Jaguar Park protected natural area (home to the Tulum museum and pyramid). We cover these costs months in advance so that our clients can be the first to enter without waiting in lines alongside the mass-tourism buses—which is not the type of service we provide. Your comment has been reported, along with evidence of your aggression, disrespect, mockery, and racist threats directed at our reservations team.
via Tripadvisor
Excellent Day
Jesus was a knowledgeable and passionate tour guide. He explained everything well and then gave everyone time to explore but also answered questions if people wanted to know more. Would be nice if the admission to Tallum was built into the price, rather than requiring cash. We had a wonderful day, highly recommend.
Response from the operator: Thank you for your kind words and for sharing your positive experience. We're delighted to hear you had a wonderful day and highly recommend the tour. We always strive to provide the best possible experience for our guests. Unfortunately, the admission to Tulum must be paid separately. This is due to matters outside of our company’s control, as the government manages the collection of entrance fees to archaeological sites. We appreciate your feedback and hope to welcome you again soon!
via Tripadvisor
Extraordinary excursion
I had an amazing time! My experience was wonderful, was so beautiful. My tour guide was extremely nice, she even offered to take picture's. I felt safe the entire time, best trip ever. I recommend you book this excursion. Her knowledge of history was exceptional, truly understood everything she was explaining. Got to meet new people that were kind and genuine. 10/10 book it!
Response from the operator: Thank you so much for your kind words and wonderful review! We’re especially glad you felt safe and comfortable the whole time — that’s always our top priority. Thank you for taking the time to share your wonderful review and for recommending us.
via Viator
Really great experience
Our tour guides Tonantzin and Antonio were wonderful, sharing such interesting information about the geography of the region as well as fascinating details about ancient maya religion and culture. All the activities were well planned and the cenote we visited was magical. If you’re wondering if it’s worth it, it is! Just don’t forget the sunscreen and bug spray!
Response from the operator: Thank you very much for your kind words and for taking the time to share your experience! We’re delighted to hear that you enjoyed the tour and found the information about the region’s geography and the ancient Maya culture both interesting and enriching. It’s also wonderful to know that the activities met your expectations and that the cenote left such a special impression—truly one of the most magical parts of the experience. We really appreciate your recommendation and your helpful tips for future travelers. Thank you for trusting us and for allowing us to be part of your journey. We hope to welcome you again on another adventure soon!
via Tripadvisor
AVOID AT ALL COSTS!
Absolutely terrible experience. The communication was awful. Absolutely awful. This is a dishonest tour company. Be very aware that they can and will cancel your booking at the last minute. I had originally booked a tour over a month before the date. Two days before that tour they sent me an email saying that they were not going that day because there weren't enough people and that I had to go the following day or not at all. I have my week planed well in advance and couldn't change the date. Not something anyone wants to deal with on vacation right? Furthermore, they would not cancel it for me. They forced me to cancel the trip on my own so I couldn't leave them any kind of negative feedback directly on their site. After doing some digging it turns out I'm not alone in this experience, their last minute cancellations have ruined many vacations but they work hard to scrub the internet of the negative reviews. Be very cautious when booking with this company. You may or may not go on the tour you booked! Finally, if they reply saying some kind of lie like I had to cancel because of medical reasons (they've done this on other review sites) then know that I WANTED TO GO THE ORIGINAL DAY I BOOKED AS I PLANNED LONG BFORE THET TRIP but couldn't only because they FORCED me to cancel it or else I would have been out all the money. AVOID Excursiones Riviera Maya unless you want to spend time on your vacation rebooking a tour at the very last minute with no help from the people who cancelled it. Frustrating and disappointing. To top it all off, they were rude to me when I asked if they could provide a recommendation for an alternative. Disgusting company.
Response from the operator: This review contains serious accusations that do not reflect how our company operates, and we must firmly clarify the situation. It is truly shameful that you choose to spread unfounded accusations so lightly, damaging the reputation of a company built with years of honest work and dedication. For more than 15 years, we have built our reputation on transparency, responsibility, and genuine care for every guest. We do not engage in dishonest practices, nor do we “force” cancellations to avoid feedback—this claim is simply not true. We categorically reject the statement that we manipulate reviews or “scrub the internet.” The vast majority of our feedback across platforms reflects consistent, positive experiences from travelers who have trusted us over the years. We also take very seriously the claim of rude behavior, as it goes against the values we uphold with every customer interaction. Our team is committed to being respectful and helpful at all times. We understand that changes to travel plans can be frustrating, but misrepresenting the situation with exaggerated or false claims only harms the hardworking families behind a small business that has proudly served thousands of satisfied guests. We remain committed to honesty, professionalism, and delivering the quality experiences that define us.
via Tripadvisor
Good to know
- Duration
- 10 hours
- Free cancellation
- Up to 24h before
- Minimum age to book
- All ages
- Availability
- Bookable today
- Runs on
- Wed, Sat
- Hotel pickup
- Included for all travelers
- Booked in 30 days
- 125
- Verdict
- Exceptional
Who runs this experience
Operated by Excursiones Riviera Maya, who run 5 experiences we rank across 1 city, with an average Outty Ranking of 75.0.
See everything Excursiones Riviera Maya runsWhy this scores 84
The Outty Ranking is a weighted composite. Here is how this experience performed on each component.
Coba, Tulum, Multun-Ha Cenote and Mayan Museum Reduced Group: questions travelers ask
Practical detail on this experience, plus the wider planning questions for Playa del Carmen.
How much does Coba, Tulum, Multun-Ha Cenote and Mayan Museum Reduced Group cost?
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Prices start at $119 per person. The final price depends on the date, the time slot and the number of travelers, and peak weekends in Playa del Carmen usually price higher than midweek mornings. Live pricing and remaining availability are confirmed on the booking screen before you pay.
How long does Coba, Tulum, Multun-Ha Cenote and Mayan Museum Reduced Group take?
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Plan for about 10 hours from start to finish, not counting travel to the meeting point. Most travelers leave another 30 minutes on either side so the rest of the day in Playa del Carmen is not rushed.
Is Coba, Tulum, Multun-Ha Cenote and Mayan Museum Reduced Group worth it?
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It holds an Outty Ranking of 84 out of 100, which we label "Exceptional". That score blends traveler sentiment (4.7/5 across 358 reviews), the depth of that review evidence, recent booking momentum, value for money against comparable last minute in Playa del Carmen, and how flexible the cancellation terms are.
Can I cancel or reschedule Coba, Tulum, Multun-Ha Cenote and Mayan Museum Reduced Group?
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Yes. Cancel free up to 24 hours before the start time for a full refund. Inside that window the booking is non-refundable, and no-shows are not refunded.
Is Coba, Tulum, Multun-Ha Cenote and Mayan Museum Reduced Group suitable for kids and families?
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Yes, all ages are welcome. Families should still weigh the 10-hour running time, and strollers are easier on the earlier, quieter departures.
How far in advance should I book Coba, Tulum, Multun-Ha Cenote and Mayan Museum Reduced Group?
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Around 125 people booked this in the last 30 days, so popular slots go early. Two to three weeks ahead is comfortable in shoulder season, while summer weekends and holidays in Playa del Carmen can sell out a month out. Same-day spots do open up when other travelers cancel, so it is worth checking if you are already in town.
What should I bring or wear?
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Bring photo ID, your booking confirmation on your phone, a refillable water bottle and comfortable shoes. Dress for the weather in Playa del Carmen and add a light layer if any part of the 10-hour experience runs outdoors or after sunset.
Where does Coba, Tulum, Multun-Ha Cenote and Mayan Museum Reduced Group start and how do I get there?
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The exact meeting point and directions are on your voucher once you book, and they sit in central Playa del Carmen within reach of public transport. Arrive 15 minutes early: late arrivals are treated as no-shows by most operators.
What are the best things to do in Playa del Carmen?
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On Outty we rank every Playa del Carmen experience on the same 0 to 100 scale, and alongside this one the highest scorers right now include Ride to a life changing cenotes tour, From Playa del Carmen ATV Adventure with Ziplines, Cenote, VIP Chichen Itza Private Tour. The city page groups everything into most popular, highest reviewed, last minute and family-friendly so you can build a day around what actually delivers.
When is the best time to visit Playa del Carmen?
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Booking patterns follow the same curve: prices and queues climb in peak weeks, while shoulder season gives you better availability on the top-ranked experiences and more room to change plans.
How many days do you need in Playa del Carmen?
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Three full days covers the headline sights without sprinting. A workable rhythm is one anchor experience each morning, such as this one, an unhurried afternoon in a single neighborhood, then a food or nightlife booking in the evening. Five days lets you add a day trip outside the city.
Do I book through Outty or through the operator?
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Outty ranks and explains the experiences, then hands you to Viator to complete the booking with the operator directly. The price is the same as booking on Viator yourself, and Outty earns an affiliate commission on the referral, which is how the rankings stay free to read.
What is included in Coba, Tulum, Multun-Ha Cenote and Mayan Museum Reduced Group?
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Included: Lunch; Bottled water; Professional art historian guide; Coba and Cenote Entrance Fees Included (no taxes); and Hotel pickup and drop-off (Except Cancun&Costa Mujeres). Not included: Beverages are not included with lunch; Entrance fees; and Entrance fees. Always check the voucher for the final list before you travel.
Does Coba, Tulum, Multun-Ha Cenote and Mayan Museum Reduced Group include hotel pickup?
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Yes, pickup is offered for every traveler from 650 listed pickup locations in and around Playa del Carmen. You can also enter a custom pickup address when booking.
What languages is Coba, Tulum, Multun-Ha Cenote and Mayan Museum Reduced Group offered in?
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It is offered in English and Spanish. Pick your language when choosing a date and time, as not every departure runs in every language.
Will I get instant confirmation and a mobile ticket for Coba, Tulum, Multun-Ha Cenote and Mayan Museum Reduced Group?
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Confirmation is sent by the operator after booking, usually within 48 hours; if it is not confirmed you are not charged. Mobile tickets are accepted, so you can show the voucher on your phone.
What happens to Coba, Tulum, Multun-Ha Cenote and Mayan Museum Reduced Group if the weather is bad?
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It generally runs rain or shine, so dress for the forecast in Playa del Carmen. Standard cancellation terms apply: free cancellation up to 24 hours before the start.
What do travelers say about Coba, Tulum, Multun-Ha Cenote and Mayan Museum Reduced Group?
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Across 358 reviews averaging 4.7 out of 5, recurring themes include the guide, knowledge and storytelling. Travelers single out the guide as the reason the experience works.
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