
Chichen Itza, Great Mayan Culture from Cancun or Riviera Maya
Traveler rating
4.5/5
Based on 2 traveler reviews. Ratings and reviews provided by Viator and Tripadvisor.
Quick answer
Is Chichen Itza, Great Mayan Culture from Cancun or Riviera Maya worth booking?
Chichen Itza, Great Mayan Culture from Cancun or Riviera Maya is a 12-hour experience in Playa del Carmen, Mexico, from $100 per person. It scores 60 out of 100 on the Outty Ranking, which we label “Worth a Look”, based on a 4.5/5 rating across 2 reviews. Cancellation is free up to 24 hours before the start time. Same-day spots are currently showing.
- Outty Ranking
- 60 / 100
- Rating
- 4.5/5 (2)
- Duration
- 12 hours
- From
- $100 per person
This is a group activity where they will be accompanied all the time by a certified bilingual guide, giving them a detailed explanation of the Mayan culture and the archaeological area of Chichen Itza, also visiting a cenote where they can swim, as well as make a stop to visit the colonial city of Valladolid. This tour includes: Roundtrip transportation, a regional buffet meal, (NO DRINKS), ticket to the archaeological area, access to the cenote. Inside the archaeological site of Chichen Itza, you will have free time for tours and take the souvenir photo. In Valladolid you can visit the Church of San Servacio, also called Cathedral of San Gervasio. It is recommended to wear comfortable walking shoes, hat or cap to cover the sun, sunblock, towel and swimsuit, for swimming in the Cenote, change of extra clothes for after swimming, Water bottles and snacks, snack (at discretion). Cash if you want to buy souvenirs.
What you get
About this experience
This is a group activity where they will be accompanied all the time by a certified bilingual guide, giving them a detailed explanation of the Mayan culture and the archaeological area of Chichen Itza, also visiting a cenote where they can swim, as well as make a stop to visit the colonial city of Valladolid. This tour includes: Roundtrip transportation, a regional buffet meal, (NO DRINKS), ticket to the archaeological area, access to the cenote. Inside the archaeological site of Chichen Itza, you will have free time for tours and take the souvenir photo. In Valladolid you can visit the Church of San Servacio, also called Cathedral of San Gervasio. It is recommended to wear comfortable walking shoes, hat or cap to cover the sun, sunblock, towel and swimsuit, for swimming in the Cenote, change of extra clothes for after swimming, Water bottles and snacks, snack (at discretion). Cash if you want to buy souvenirs.
What's included
Included
- Visit to Valladolid, colonial city
- Entrances to the Archaeological site of Chichen Itza
- Ground transportation from Cancun or the Riviera Maya
- In-vehicle air conditioning
- On-board restrooms
- Regional buffet food. Does not include drinks
Not included
- Rental of life jackets for swimming in the cenote
- Use of video cameras and professional equipment within the Archaeological site
- Carbonated beverages
What you'll see and do
They have 30 minutes of free time to walk around the zocalo and visit the church
30 minutes here
Cenote Saamal
Visit Cenote, to enjoy natural beauty and swim in its crystal clear and refreshing waters. At this point they offer the life jacket and locker at an additional cost
30 minutes here · Admission included
Chichen Itza
Maximum groups of 25 travelers assigned for each guide for approximately 50 minutes, who will give them the explanation of the Mayan culture within the Archaeological site, then be given free time of 40 minutes within the Archaeological site to take a tour and take their photographs of the memory of the visit to Chichen Itza. Access to the Archaeological site is included
90 minutes here
Where it starts and ends
Meeting point
Playa del Carmen
Hotels located in Costa Mujeres and Playa Mujeres
Meeting point
Playa del Carmen
Hotels located on the riviera Maya or some meeting point
Meeting point
Playa del Carmen
This is a meeting point, for hotels in the center of Cancun, you will need to be located on the stairs before entering this hotel for the provider to find them
Meeting point
Playa del Carmen
Hotels About Boulevard Kukulkan
Hotel pickup
Pickup is available for selected locations. Pickup begins about 45 minutes before departure.
Ends at
Hotels located in Costa Mujeres and Playa Mujeres
Ends at
Hotels located on the riviera Maya or some meeting point
Ends at
This is a meeting point, for hotels in the center of Cancun, you will need to be located on the stairs before entering this hotel for the provider to find them
Ends at
Hotels About Boulevard Kukulkan
Before you book
- Cancellation
- For a full refund, cancel at least 24 hours before the scheduled departure time.
- Languages
- en, es
- Ticket
- Mobile Only
- Runs on
- Every day
- Group size
- Up to 30 travelers per booking
- Operated by
- Viajes Andale
Know before you go
- Infants and small children can ride in a pram or stroller
- Infants are required to sit on an adult’s lap
- Specialized infant seats are available
- Not recommended for travelers with spinal injuries
- Not recommended for pregnant travelers
- Not recommended for travelers with poor cardiovascular health
- Suitable for all physical fitness levels
- Problems walking long distances
Photos






Traveler reviews
2 verified traveler reviews for Chichen Itza, Great Mayan Culture from Cancun or Riviera Maya. Ratings and reviews provided by Viator and Tripadvisor.
Getting to know our Mayan culture.
I loved my tour. They picked us up on time to take us to Chichen Itza. Our tour guide Eduardo explained a bit of the history of the Mayans during the trip. Alexa is a very empathetic and kind person. The bus driver was very kind and smiling. The tour included meals, which was a buffet with a great variety of typical Yucatecan food; there was even musical variety, Jarana, and a fire show. After the meal, they took us to see the Chichen Itza archaeological site, they gave us umbrellas because the heat was really strong, later we went to cool off in a cenote, and finally a visit to Valladolid to taste local desserts like coconut ice cream and churros. I loved this tour.
Response from the operator: Agradecemos nos haya dado su preferencia para realizar esta actividad con nosotros. Nos agrada saber que cumplimos con sus expectativas con cada uno de los detalles incluidos en la actividad. Los comentarios de usted como nuestro cliente nos ayudan a seguir inovando y mantener nuestros estandares
via Tripadvisor (translated)
Good but long
Amazing but long. We got picked up from our hotel at 7 am and didn't get dropped back off until 9:30 pm. If you're staying somewhere expensive, you're probably not getting your money's worth this day. Highly recommend you pack cold water as it isn't provided except for 2 tiny ones totaling less than half a liter. Cenote was such an amazing experience after the heat. Guide Jorge was fun and had tons of great info for us about the whole Mayan experience. He did great! Shuttle pick up was a little tricky as we weren't sure what was going on at first (driver didn't speak English) and then got dropped off with a bunch of other people before transferring to a big bus. Lots of ways to spend money you didn't expect, so pack bug spray and sunscreen and lots of water, snacks, and a few hundred pesos. Mayan buffet was a great experience and town was beautiful, but food was not prepared using bottled water. Drinks are also not included, and cost probably $8-10 at lunch, but there's a coffee shop with more reasonable prices immediately after getting off the bus. Ruins are epic but hot, hot, hot and dry, dry, dry. Shade umbrellas buckle in strong breezes. My girls almost passed out so we left the tour and bought water (1.2 liters each) and rested in the shade. Overall it was a neat experience. Guides are full of info. Just know it is a very long day and pack accordingly and be ready to adventure and not always know what's going on. Excursion has 4 parts: Mayan Pueblo, ruins, cenote, colonial town, in that order. Lots of time spent on a bus that day (450+ km). Ruins and cenote were the highlights. Good tour, just know what you're getting into. If I were going to do it again, I'd look for a tour with just the ruins and cenote.
Response from the operator: We sincerely appreciate your specific comments and suggestions regarding every detail of the activity. Unfortunately, Chichén Itzá is located in the state of Yucatán, which makes the bus journey quite long. We will take your feedback and suggestions into account wherever possible, without losing the essence of the tour. We are pleased to hear that you enjoyed the main highlights: the archaeological site and the cenote. We are sorry to hear about what happened with your daughters. We welcome all feedback from our customers, as it helps us innovate.
via Viator
Good to know
- Duration
- 12 hours
- Free cancellation
- Up to 24h before
- Minimum age to book
- All ages
- Availability
- Bookable today
- Runs on
- Every day
- Price range
- $100 to $1,990
- Hotel pickup
- Available for selected locations
- Booked in 30 days
- 1
- Verdict
- Worth a Look
Who runs this experience
Operated by Viajes Andale, who run 6 experiences we rank across 5 cities, with an average Outty Ranking of 46.4.
See everything Viajes Andale runsWhy this scores 60
The Outty Ranking is a weighted composite. Here is how this experience performed on each component.
Chichen Itza, Great Mayan Culture from Cancun or Riviera Maya: questions travelers ask
Practical detail on this experience, plus the wider planning questions for Playa del Carmen.
How much does Chichen Itza, Great Mayan Culture from Cancun or Riviera Maya cost?
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Prices start at $100 per person. The final price depends on the date, the time slot and the number of travelers, and peak weekends in Playa del Carmen usually price higher than midweek mornings. Live pricing and remaining availability are confirmed on the booking screen before you pay.
How long does Chichen Itza, Great Mayan Culture from Cancun or Riviera Maya take?
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Plan for about 12 hours from start to finish, not counting travel to the meeting point. Most travelers leave another 30 minutes on either side so the rest of the day in Playa del Carmen is not rushed.
Is Chichen Itza, Great Mayan Culture from Cancun or Riviera Maya worth it?
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It holds an Outty Ranking of 60 out of 100, which we label "Worth a Look". That score blends traveler sentiment (4.5/5 across 2 reviews), the depth of that review evidence, recent booking momentum, value for money against comparable last minute in Playa del Carmen, and how flexible the cancellation terms are.
Can I cancel or reschedule Chichen Itza, Great Mayan Culture from Cancun or Riviera Maya?
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Yes. Cancel free up to 24 hours before the start time for a full refund. Inside that window the booking is non-refundable, and no-shows are not refunded.
Is Chichen Itza, Great Mayan Culture from Cancun or Riviera Maya suitable for kids and families?
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Yes, all ages are welcome. Families should still weigh the 12-hour running time, and strollers are easier on the earlier, quieter departures.
How far in advance should I book Chichen Itza, Great Mayan Culture from Cancun or Riviera Maya?
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Around 1 people booked this in the last 30 days, so popular slots go early. Two to three weeks ahead is comfortable in shoulder season, while summer weekends and holidays in Playa del Carmen can sell out a month out. Same-day spots do open up when other travelers cancel, so it is worth checking if you are already in town.
What should I bring or wear?
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Bring photo ID, your booking confirmation on your phone, a refillable water bottle and comfortable shoes. Dress for the weather in Playa del Carmen and add a light layer if any part of the 12-hour experience runs outdoors or after sunset.
Where does Chichen Itza, Great Mayan Culture from Cancun or Riviera Maya start and how do I get there?
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The exact meeting point and directions are on your voucher once you book, and they sit in central Playa del Carmen within reach of public transport. Arrive 15 minutes early: late arrivals are treated as no-shows by most operators.
What are the best things to do in Playa del Carmen?
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On Outty we rank every Playa del Carmen experience on the same 0 to 100 scale, and alongside this one the highest scorers right now include Ride to a life changing cenotes tour, Chichén Itzá, Cenote and Valladolid with Lunch and transportation, From Playa del Carmen ATV Adventure with Ziplines, Cenote. The city page groups everything into most popular, highest reviewed, last minute and family-friendly so you can build a day around what actually delivers.
When is the best time to visit Playa del Carmen?
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Booking patterns follow the same curve: prices and queues climb in peak weeks, while shoulder season gives you better availability on the top-ranked experiences and more room to change plans.
How many days do you need in Playa del Carmen?
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Three full days covers the headline sights without sprinting. A workable rhythm is one anchor experience each morning, such as this one, an unhurried afternoon in a single neighborhood, then a food or nightlife booking in the evening. Five days lets you add a day trip outside the city.
Do I book through Outty or through the operator?
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Outty ranks and explains the experiences, then hands you to Viator to complete the booking with the operator directly. The price is the same as booking on Viator yourself, and Outty earns an affiliate commission on the referral, which is how the rankings stay free to read.
What is included in Chichen Itza, Great Mayan Culture from Cancun or Riviera Maya?
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Included: Visit to Valladolid, colonial city; Entrances to the Archaeological site of Chichen Itza; Ground transportation from Cancun or the Riviera Maya; In-vehicle air conditioning; and On-board restrooms. Not included: Rental of life jackets for swimming in the cenote; Use of video cameras and professional equipment within the Archaeological site; and Carbonated beverages. Always check the voucher for the final list before you travel.
Does Chichen Itza, Great Mayan Culture from Cancun or Riviera Maya include hotel pickup?
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Yes, pickup is offered, or you can meet at the start point instead from 128 listed pickup locations in and around Playa del Carmen. Be ready about 45 minutes before the start time. You can also enter a custom pickup address when booking.
What languages is Chichen Itza, Great Mayan Culture from Cancun or Riviera Maya offered in?
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It is offered in English and Spanish. Pick your language when choosing a date and time, as not every departure runs in every language.
Will I get instant confirmation and a mobile ticket for Chichen Itza, Great Mayan Culture from Cancun or Riviera Maya?
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Confirmation is sent by the operator after booking, usually within 48 hours; if it is not confirmed you are not charged. Mobile tickets are accepted, so you can show the voucher on your phone.
Is Chichen Itza, Great Mayan Culture from Cancun or Riviera Maya wheelchair or stroller accessible?
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The operator notes: Infants and small children can ride in a pram or stroller; Infants are required to sit on an adult’s lap; Specialized infant seats are available; and Not recommended for pregnant travelers. If accessibility is critical, contact the operator after booking to confirm arrangements for your date.
What happens to Chichen Itza, Great Mayan Culture from Cancun or Riviera Maya if the weather is bad?
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It generally runs rain or shine, so dress for the forecast in Playa del Carmen. Standard cancellation terms apply: free cancellation up to 24 hours before the start.
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