Chichen Regular from Cancun to Playa del Carmen
Traveler rating
4.3/5
Based on 74 traveler reviews. Ratings and reviews provided by Viator and Tripadvisor.
Quick answer
Is Chichen Regular from Cancun to Playa del Carmen worth booking?
Chichen Regular from Cancun to Playa del Carmen is a 11-hour experience in Punta Sam, Mexico, from $99 per person. It scores 64 out of 100 on the Outty Ranking, which we label “Solid Choice”, based on a 4.3/5 rating across 74 reviews. Cancellation is free up to 24 hours before the start time. Same-day spots are currently showing.
- Outty Ranking
- 64 / 100
- Rating
- 4.3/5 (74)
- Duration
- 11 hours
- From
- $99 per person
Visit Chichen Itza, one of the Seven Wonders of the Modern World with a local guide in a small group. After pick-up from your hotel in the morning, you will begin your full day tour (approximately 12 hours). Discover one of the most majestic archaeological cities in Mayan culture, eat delicious food in a typical Mexican restaurant (included) and take a dive into a freshwater sinkhole, known as cenotes before being dropped off back at your hotel.
What you get
About this experience
Visit Chichen Itza, one of the Seven Wonders of the Modern World with a local guide in a small group. After pick-up from your hotel in the morning, you will begin your full day tour (approximately 12 hours). Discover one of the most majestic archaeological cities in Mayan culture, eat delicious food in a typical Mexican restaurant (included) and take a dive into a freshwater sinkhole, known as cenotes before being dropped off back at your hotel.
What's included
Included
- Hotel pickup and drop-off
- Lunch
- In-vehicle air conditioning
- life jackets in the cenote
Not included
- Drinks
- Souvenir photos (available to purchase)
- State Tax of 30 usd per pax or its equivalent in pesos.
What you'll see and do
Chichen Itza
Visit one of the New Seven Wonders of the World and experience the best Chichen Itza tour in Cancun and the Riviera Maya! Travel in transportation with A/C, visit the archaeological site during a 2h30 guided visit with short breaks to take pictures.
120 minutes here
In this place you can enjoy a buffet bar with typical regional and international food. After a delicious lunch we can rest in the hammock area or if you prefer a small walk in the place where you can find plants from the region, artisans, a traditional Mayan house and a small Mexican shop.
60 minutes here · Admission included
After the Chichen Itza tour and the food, we will go to the Selva Maya cenote, here we will have the opportunity to swim in the fresh waters and enjoy its artificial waterfall.
60 minutes here · Admission included
Where it starts and ends
Hotel pickup
Pickup is included for all travelers. Pickup begins about 5 minutes before departure.
Before you book
- Cancellation
- For a full refund, cancel at least 24 hours before the scheduled departure time.
- Languages
- en, es
- Ticket
- Mobile Only
- Runs on
- Every day
- Group size
- Up to 30 travelers per booking
- Operated by
- CANCUN PASSION
Know before you go
- Wheelchair accessible
- Infants and small children can ride in a pram or stroller
- Service animals allowed
- Infants are required to sit on an adult’s lap
- Suitable for all physical fitness levels
- Children must be accompanied by an adult
- Vegetarian option is available, please advise at time of booking if required
- The wheelchairs in the cenote are complicated because it has several stairs to reach down.
Photos
What travelers are saying
Outty’s summary of the themes that recur across 74 traveler reviews. Written by us, not quoted from reviewers.
The guide
6 mentionsTravelers single out the guide as the reason the experience works.
Knowledge and storytelling
5 mentionsReviewers describe the commentary as informative rather than scripted.
Organization
4 mentionsPickup, timing, and logistics are described as running smoothly.
Good for families
3 mentionsReviewers traveling with kids report it landed well with their group.
Photo opportunities
2 mentionsThe views and photo stops come up again and again.
Food and drink
2 mentionsThe tastings and food stops are a highlight for most reviewers.
Traveler reviews
74 verified traveler reviews for Chichen Regular from Cancun to Playa del Carmen. Ratings and reviews provided by Viator and Tripadvisor.
Amazing day trip to Chichen Itza
Chichen Itza is a day trip from Cancun. Our tour guides Eduardo 1 and 2, Josel and the bus driver Jose did an amazing job and we had an fantastic time. During the trip we got very detailed background information about the area from Eduardo 1, we visited quality shopping places supporting local Mayan communities. In the heat Eduardo 1 spent over an hour giving us very interesting facts about the Chichen Itza site. Josel helped us keeping schedule and providing us with practical information about the other places we visited during the trip like Selva Maya cenote. We had a smooth ride thanks to Jose and Eduardo 2 made sure everybody was comfortable. It was an amazing day trip, strongly recommend it if you're in Cancun!
via Tripadvisor
Excellent but check what you're getting if you book through a third-party
Booked through Hard Rock Hotel Riviera Maya Vacation planner and cost $179, so obviously there's a mark-up in there for them! Pickup was at the Red Lobby which was a bit of a zoo that time of the morning. Nominally 8:20am, bus arrived 8:40am. I was one of maybe 10 from that hotel, but the bus was then full (43 people total). Route was back down through Tulum and then a secondary road inland. The only problem here was that I was trying to call my son who was at Xplor, and got cut off because there is ZERO cell coverage once you're five minutes out of Tulum until you get to the major roads near Valladolid. So that didn't go well, but not a fault of this tour! Bus was comfortable, but most of the other passengers had apparently gotten the Deluxe package, so they got a brown-bag breakfast and extra drinks and the option to borrow a parasol for the time at Chichen Itza, and I didn't, which was lame considering the cost, but oh well. Some excitement en-route as an outer rear tire on the bus blew at full speed on the freeway, but they declared it safe to drive slowly on the inner one the rest of the way. Josue, the main guide, was awesome and funny, and the "young boss" Luis was helpful once I got over how I wasn't getting the drinks others were getting. First stop after ~2 hours was a restaurant and souvenir store in the outskirts of Chichen Itza town, where we were, of course, directed through the entire store in order to get to the restrooms, although there was a more direct outdoor route only obvious later. However, the store was fascinating and there was no hard sell of anything. Restrooms were clean and tidy and it was a worthwhile stop. Oh, I forgot the only other bit of integrated hard-sell was the option to order some custom-made Mayan silver jewelry, filling in a form on the bus and they'd make it to order for pickup later. I did not partake in this. Then, with blown tire replaced, we were off to CI itself, ten minutes away, and since the traffic was bad, we were told we were going to abandon the bus and walk, which was fine physically (the whole day involved a lot of walking) but did involve the first (but only) gamut of independent vendors, selling souvenirs and hats. I can't help but imagine that the traffic is "bad" EVERY day and they always do this. But again, oh well, and the vendors were easy to ignore if you didn't want them. Entry to the park itself was surprisingly easy, with provided pre-paid tickets and we went in a different entrance from the main public and down a back path with no vendors, apparently unlike the main one. Josue handled the tour for the 75% English-speaking contingent of our group, and a third-party guide William did the Spanish version. The tour itself was only about 45 minutes, but very informative, talking about the ball-game courts, decapitation, human sacrifice, and all that cool stuff. As an engineer, I was also fascinated by the acoustic effect heard when clapping in front of the staircase of the main pyramid, as the diffraction effect of the multiple echos from each stair riser causes the overall echo to sound like a bird, apparently the sacred Quetzal. You can find many YouTube videos about it yourself. Were the Mayans smart enough to build it deliberately so it did this. Probably! Then another 45 minutes to wander by ourselves, then back to the parking lot to meet the bus (no stragglers) and then back to the same restaurant/store place for an included buffet lunch (a good selection for all tastes, including some lovely pork tacos). Drinks were NOT included. 80 MXN for a Corona and 55 MXN for a 500ml bottle Coke. Some interesting live entertainment by Mayan dancers and drummers too. Fourth stop was Selva Maya, a private small entertainment location including Cenote Saamal, in which we had an hour to swim if we wanted. I chose not to, but it sure looked fun. What I DID have was some lovely coconut milk direct from a freshly-machete'd coconut. Yum. There were options to spike, but I did not. Then final stop was the town of Valledolid, which was a lovely but quick break, wandering the town square and the beautiful adjacent church. The only unpleasant part was that the town square is the only part of the town big enough for the buses to stop, so they basically circle the square while their passengers wander, thus causing traffic jams and hardly good for the environment either. Then back to the coast by the same route. By this time it was dark. And by dark, I really mean DARK! Just a couple of small towns and gas stations, otherwise NOTHING (apart from the one obligatory Policia checkpoint). Probably the least illuminated place I've ever been. Once back at the coast, hotel drop-offs took a while, some we went into directly, others by transferring people to smaller vans for distribution. HRHRM was basically the last one, so I didn't get back until ~9pm, and of course was unable to warn my family of such due to the aforementioned lack of cell service until we got to Tulum, so they'd already given up and had dinner without me, but we knew up front that would likely be. Overall, a long but fascinating day. Josue is an EXCELLENT guide, with all sorts of visual aids and photos. Luis did a great job in the background, and driver Alejandro was smooth and cool even in the face of mechanical failure! They even played Pixar's "Coco" on the bus video system on the way home, which was lovely, and there wasn't even a hard sell for a tip, although I was happy to give generously (the tip is split equally among all three apparently). There was no mention of the additional tax payment that other reviews have described, so not sure what happened there. Overall 8/10 Deductions only for well-disguised but still obvious vendor exposure and me not getting the Deluxe Tour features the hotel never offered me.
via Tripadvisor
Varied trips all in one day
We went from Cancun to Chichen Itza and a cenote. All the staff were really nice. Beto was amazing!! The ride was comfortable.
via Tripadvisor
Knowing Yucatan with fun
The guider was a very funny guy and the data that he shared with us was interensting and new for us. Victor, Enrique, Cime.
via Tripadvisor
Fun, cool
Your guide was funny, and very well knowledgeable about all the historical sites. He even translated multiple languages. Also was very patient when people took there time getting to the bus. Would recommend 10/10
via Tripadvisor
Good to know
- Duration
- 11 hours
- Free cancellation
- Up to 24h before
- Minimum age to book
- All ages
- Availability
- Bookable today
- Runs on
- Every day
- Hotel pickup
- Included for all travelers
- Booked in 30 days
- 26
- Verdict
- Solid Choice
Why this scores 64
The Outty Ranking is a weighted composite. Here is how this experience performed on each component.
Chichen Regular from Cancun to Playa del Carmen: questions travelers ask
Practical detail on this experience, plus the wider planning questions for Punta Sam.
How much does Chichen Regular from Cancun to Playa del Carmen cost?
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Prices start at $99 per person. The final price depends on the date, the time slot and the number of travelers, and peak weekends in Punta Sam usually price higher than midweek mornings. Live pricing and remaining availability are confirmed on the booking screen before you pay.
How long does Chichen Regular from Cancun to Playa del Carmen take?
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Plan for about 11 hours from start to finish, not counting travel to the meeting point. Most travelers leave another 30 minutes on either side so the rest of the day in Punta Sam is not rushed.
Is Chichen Regular from Cancun to Playa del Carmen worth it?
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It holds an Outty Ranking of 64 out of 100, which we label "Solid Choice". That score blends traveler sentiment (4.3/5 across 74 reviews), the depth of that review evidence, recent booking momentum, value for money against comparable last minute in Punta Sam, and how flexible the cancellation terms are.
Can I cancel or reschedule Chichen Regular from Cancun to Playa del Carmen?
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Yes. Cancel free up to 24 hours before the start time for a full refund. Inside that window the booking is non-refundable, and no-shows are not refunded.
Is Chichen Regular from Cancun to Playa del Carmen suitable for kids and families?
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Yes, all ages are welcome. Families should still weigh the 11-hour running time, and strollers are easier on the earlier, quieter departures.
How far in advance should I book Chichen Regular from Cancun to Playa del Carmen?
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Around 26 people booked this in the last 30 days, so popular slots go early. Two to three weeks ahead is comfortable in shoulder season, while summer weekends and holidays in Punta Sam can sell out a month out. Same-day spots do open up when other travelers cancel, so it is worth checking if you are already in town.
What should I bring or wear?
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Bring photo ID, your booking confirmation on your phone, a refillable water bottle and comfortable shoes. Dress for the weather in Punta Sam and add a light layer if any part of the 11-hour experience runs outdoors or after sunset.
Where does Chichen Regular from Cancun to Playa del Carmen start and how do I get there?
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The exact meeting point and directions are on your voucher once you book, and they sit in central Punta Sam within reach of public transport. Arrive 15 minutes early: late arrivals are treated as no-shows by most operators.
What are the best things to do in Punta Sam?
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On Outty we rank every Punta Sam experience on the same 0 to 100 scale, and alongside this one the highest scorers right now include Discover Mayan Magic: Chichén Itzá, Cenote, and Valladolid, Magical Cenote and Paradise Lagoon Snorkeling Adventure, Family Snorkeling Cancun with transportation. The city page groups everything into most popular, highest reviewed, last minute and family-friendly so you can build a day around what actually delivers.
When is the best time to visit Punta Sam?
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Booking patterns follow the same curve: prices and queues climb in peak weeks, while shoulder season gives you better availability on the top-ranked experiences and more room to change plans.
How many days do you need in Punta Sam?
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Three full days covers the headline sights without sprinting. A workable rhythm is one anchor experience each morning, such as this one, an unhurried afternoon in a single neighborhood, then a food or nightlife booking in the evening. Five days lets you add a day trip outside the city.
Do I book through Outty or through the operator?
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Outty ranks and explains the experiences, then hands you to Viator to complete the booking with the operator directly. The price is the same as booking on Viator yourself, and Outty earns an affiliate commission on the referral, which is how the rankings stay free to read.
What is included in Chichen Regular from Cancun to Playa del Carmen?
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Included: Hotel pickup and drop-off; Lunch; In-vehicle air conditioning; and life jackets in the cenote. Not included: Drinks; Souvenir photos (available to purchase); and State Tax of 30 usd per pax or its equivalent in pesos. Always check the voucher for the final list before you travel.
Does Chichen Regular from Cancun to Playa del Carmen include hotel pickup?
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Yes, pickup is offered for every traveler from 129 listed pickup locations in and around Punta Sam. Be ready about 5 minutes before the start time.
What languages is Chichen Regular from Cancun to Playa del Carmen offered in?
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It is offered in English and Spanish. Pick your language when choosing a date and time, as not every departure runs in every language.
Will I get instant confirmation and a mobile ticket for Chichen Regular from Cancun to Playa del Carmen?
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Confirmation is sent by the operator after booking, usually within 48 hours; if it is not confirmed you are not charged. Mobile tickets are accepted, so you can show the voucher on your phone.
Is Chichen Regular from Cancun to Playa del Carmen wheelchair or stroller accessible?
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The operator notes: Wheelchair accessible; Infants and small children can ride in a pram or stroller; Infants are required to sit on an adult’s lap; and The wheelchairs in the cenote are complicated because it has several stairs to reach down. If accessibility is critical, contact the operator after booking to confirm arrangements for your date.
What happens to Chichen Regular from Cancun to Playa del Carmen if the weather is bad?
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It generally runs rain or shine, so dress for the forecast in Punta Sam. Standard cancellation terms apply: free cancellation up to 24 hours before the start.
What do travelers say about Chichen Regular from Cancun to Playa del Carmen?
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Across 74 reviews averaging 4.3 out of 5, recurring themes include the guide, knowledge and storytelling, organization. Travelers single out the guide as the reason the experience works.
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