Angthong National Marine Park Tour By Big Boat From Koh Samui

Could have been better

While the experience was ok it wasn’t truthfully as advertised. The boat looks nothing like the picture and was very basic and rickety. The tour apparently included snorkeling but there was the most basic part of a beach available that had nothing to see and was only barely deep enough to snorkel in. There was no caves and stalactites. The refreshments for breakfast was a banana and a small muffin. For what we paid I would consider other options.

via Tripadvisor

Stunning scenery

Very short kayaking period 30 minutes Food was poor and cold, plenty of tea coffee soda Safety! As a seafarer and MCA approved STCW instructor it worried me that on boarding I was given a child life jacket, the one I was given had seen better days I saw all the life jackets had their crotch strap cut off, there was no safety brief given I am judging this on an international safety standard for commercial vessel The islands are beautiful and the views stunning But purely on a safety basis try another provider

Response from the operator: Thank you very much for taking the time to share your detailed feedback. We truly appreciate your professional perspective, We are very sorry to hear that your experience did not meet expectations, particularly in terms of kayaking duration, food quality, and most importantly, safety procedures. Please accept our sincere apologies for the concerns you encountered with the life jackets and the lack of a proper safety briefing. Your comments have been taken very seriously and will be shared with our operations team for immediate review and improvement. Thank you again for bringing this to our attention.We truly hope to have the opportunity to provide you with a much better experience in the future. Best Regards, Oh-Hoo Team

via Viator

Fab day out :)

What a great day out! Really well organised, water and coffees and teas on demand and the staff were wonderful and helpful and the lunch was nice too. Snorkelling at the end was abit hit and miss as the coral reef is small and by the swimmers, I saw s few fish, it’s still ok for snorkelling. Overall I’d recommend this to everyone who wants to see this lovely bit of Asia.

Response from the operator: Thank you very much for sharing your experience with us. We are delighted to hear that you enjoyed your day, and found the trip well organized. We also appreciate your honest feedback about the snorkeling and understand your comments regarding the reef. Your recommendation means a lot to our team, and we are glad you enjoyed this lovely part of Asia. We look forward to welcoming you on another memorable adventure in the future. Best Regards, Tawan Oh-Hoo Team

via Tripadvisor

Bad experiences

Bad experiences - Very old ship, bad organization and guide. A way to this please take about 5 hours: 2 hours on the ship to each way and half hour from/to hotel. Hard climb and descent, and all this for5 minutes t be on the top to make photos... A beach not suitable for snoring.

Response from the operator: Dear Valued Customer, Thank you for sharing your feedback with us. We sincerely apologize that your experience did not meet your expectations. We always strive to provide enjoyable and well-organized tours, and it is disappointing to hear that we fell short on this occasion. We understand that the travel time and the condition of the ship impacted your experience, and we truly regret any inconvenience this may have caused. Your comments about the organization and guide are also noted, and we will address these points to improve our services. Regarding the beach conditions, we are sorry that it did not meet your expectations for snorkeling. We will review our tour information to ensure that guests have accurate and clear expectations about the activities and conditions. We truly appreciate your honest feedback, as it helps us improve and deliver better experiences to our future guests. If you would like to discuss your experience further, please feel free to contact us directly. Kind regards, Oh Hoo Travel

via Tripadvisor

DONT USE THEM0THEY TOOK MY MONEY & I NEVER WENT

Booked this trip as we were meeting my daughter and her boyfriend from Australia in Thailand. It became apparent to me a few days before that the trip pick up time was over an hour earlier than it was advertised which meant we were unable to make. I spoke to someone at VIATOR who i booked through who assured me they would refund me as i had not heard from the company. 3 months later and countless emails and hours of my life wasted i STILL havent been refunded. my contact is ignored and so now i only want to warn others not to waste money like i have. This company has £135 of my money and refuses to give it back as do VIATOR. DONT USE EITHER

via Viator