9/11 Full Story Private Tour in New York
New York, United States

9/11 Full Story Private Tour

Outty Ranking 57 5.0 · 18 traveler reviews2 hoursFrom $250

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September 2026

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Adults

Age 13 and over

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Age 12 and under

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From, per person$250
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Outty Ranking

57/100

Worth a Look. Our proprietary evaluation. How we score

Traveler rating

5.0/5

Based on 18 traveler reviews. Ratings and reviews provided by Viator and Tripadvisor.

Quick answer

Is 9/11 Full Story Private Tour worth booking?

9/11 Full Story Private Tour is a 2-hour experience in New York, United States, from $250 per person. It scores 57 out of 100 on the Outty Ranking, which we label “Worth a Look, based on a 5/5 rating across 18 reviews. Cancellation is free up to 24 hours before the start time. Same-day spots are currently showing.

Outty Ranking
57 / 100
Rating
5/5 (18)
Duration
2 hours
From
$250 per person

This is the most detailed and thorough tour of 9 11, both in discussing the event and covering the memorial as well. This tour aims to answer every question you have about the day, and pay tribute to the greatest Ameri

What you get

    About this experience

    This is the most detailed and thorough tour of 9 11, both in discussing the event and covering the memorial as well. This tour aims to answer every question you have about the day, and pay tribute to the greatest American heroes of our lifetime. Please come with any questions you may have.

    What's included

    Included

    • Two hour walking tour with professional guide
    • Guide

    Not included

    • Museum isn't included. It can be bought separately for $40.
    • Observatory isn't included. It can be bought separately for $40.

    What you'll see and do

    1. The National 9/11 Memorial & Museum

      Tour does NOT include museum entry. No one who sells museum tickets coupled with a tour offers a discount. This tour aims to answer every question you have about September 11th. It will cover every building that was affected by the attack, those that are gone and those that are still standing. Most importantly, we will pay tribute to the greatest American heroes of our lifetime.

      15 minutes here

    2. The National 9/11 Memorial & Museum

      This will be the bulk of the tour. We will see both memorial pools, and learn many names.

      60 minutes here · Admission not included

    3. Brookfield Place

      The greatest shopping Center in lower manhattan. Enjoy the stunning views, architecture and palm trees. This building served as refuge for many survivors and first responders.

      20 minutes here

    4. America's Response Monument

      A monument dedicated to the first of our soldiers to be deployed in the middle east. The basis for the film "12 Strong"

      2 minutes here

    Where it starts and ends

    Meeting point

    New York

    Nearest Subways... Fulton Center (one block away) 2,3,4,5,A,C,J,R,Z. Cortlandt Street R, W. WTC Cortlandt 1 City Hall Park RW Brooklyn Bridge/City Hall/Chambers Street station 4,5,6, J, Z More detailed instructions in email. Custom directions on request.

    Hotel pickup

    No pickup: everyone meets at the start point.

    Ends at

    This tour will finish by the memorial pools on the western side of the oculus.

    Before you book

    Cancellation
    For a full refund, cancel at least 24 hours before the scheduled departure time.
    Languages
    en
    Ticket
    Mobile Only
    Runs on
    Mon, Tue, Wed, Thu, Fri, Sat
    Group size
    Up to 15 travelers per booking
    Operated by
    CityShuffles

    Know before you go

    • Service animals allowed
    • Public transportation options are available nearby
    • Infants and small children can ride in a pram or stroller
    • All areas and surfaces are wheelchair accessible
    • Transportation options are wheelchair accessible
    • Wheelchair accessible
    • Suitable for all physical fitness levels
    • Recommended for all.

    Photos

    9/11 Full Story Private Tour in New York, photo 29/11 Full Story Private Tour in New York, photo 39/11 Full Story Private Tour in New York, photo 49/11 Full Story Private Tour in New York, photo 59/11 Full Story Private Tour in New York, photo 69/11 Full Story Private Tour in New York, photo 7

    What travelers are saying

    Outty’s summary of the themes that recur across 18 traveler reviews. Written by us, not quoted from reviewers.

    Knowledge and storytelling

    7 mentions

    Reviewers describe the commentary as informative rather than scripted.

    Traveler reviews

    18 verified traveler reviews for 9/11 Full Story Private Tour. Ratings and reviews provided by Viator and Tripadvisor.

    5 star
    18
    4 star
    0
    3 star
    0
    2 star
    0
    1 star
    0
    Sort
    reedg164 · August 2025

    10/10 Recommend

    Jon was incredible and provided our group with a wonderful tour. He is very personable, and knowledgeable on the topic. Matter of fact, you can tell he’s very passionate about it. I would recommend his tours to anyone. It was an amazing part of our day and I am grateful for Jon’s time and incredible service during our tour. 10/10 recommend.

    via Tripadvisor

    K5487CEkathym · July 2025

    Excellent walking tour. See and learn all about 911!

    Jon was excellent! So much specific information about what happened and really made the experience meaningful. Powerful presentation! Highly recommend!,

    via Tripadvisor

    N7552KBlunas · April 2025

    Powerful and Insightful 9/11 Tour with an Exceptional Guid

    Another outstanding tour with Jon! He is incredibly knowledgeable and engaging, making complex and emotional topics accessible and respectful. I learned so much more about 9/11 than I ever expected, and his thoughtful storytelling brought the history to life. Highly recommend this tour to anyone wanting a deeper understanding of that day and its lasting impact.

    via Tripadvisor

    Dream62835385228 · April 2025

    Top tour

    Jon knows everything. A very interesting and detailed tour. We will definitely recommend this. If we come back to NY we will find other guided tours with Guru Walks.

    via Tripadvisor

    lizrachm · April 2025

    Another must do walk with Jon

    This was the second walking tour we had done with Jon on our 4 days in NYC. Once again he was excellent. Very informative, entertaining and professional, highly recommend you won’t be disappointed

    via Tripadvisor

    Good to know

    Duration
    2 hours
    Free cancellation
    Up to 24h before
    Minimum age to book
    All ages
    Availability
    Bookable today
    Runs on
    Mon, Tue, Wed, Thu, Fri, Sat
    Hotel pickup
    No pickup, meet at start point
    Booked in 30 days
    6
    Verdict
    Worth a Look

    Why this scores 57

    The Outty Ranking is a weighted composite. Here is how this experience performed on each component.

    Traveler sentiment (30% weight)87
    Review evidence (18% weight)37
    Booking momentum (14% weight)28
    Value for money (12% weight)0
    Listing quality (10% weight)65
    Local standing (8% weight)71
    Booking flexibility (8% weight)100

    9/11 Full Story Private Tour: questions travelers ask

    Practical detail on this experience, plus the wider planning questions for New York.

    How much does 9/11 Full Story Private Tour cost?

    +

    Prices start at $250 per person. The final price depends on the date, the time slot and the number of travelers, and peak weekends in New York usually price higher than midweek mornings. Live pricing and remaining availability are confirmed on the booking screen before you pay.

    How long does 9/11 Full Story Private Tour take?

    +

    Plan for about 2 hours from start to finish, not counting travel to the meeting point. Most travelers leave another 30 minutes on either side so the rest of the day in New York is not rushed.

    Is 9/11 Full Story Private Tour worth it?

    +

    It holds an Outty Ranking of 57 out of 100, which we label "Worth a Look". That score blends traveler sentiment (5/5 across 18 reviews), the depth of that review evidence, recent booking momentum, value for money against comparable most popular in New York, and how flexible the cancellation terms are.

    Can I cancel or reschedule 9/11 Full Story Private Tour?

    +

    Yes. Cancel free up to 24 hours before the start time for a full refund. Inside that window the booking is non-refundable, and no-shows are not refunded.

    Is 9/11 Full Story Private Tour suitable for kids and families?

    +

    Yes, all ages are welcome. Families should still weigh the 2-hour running time, and strollers are easier on the earlier, quieter departures.

    How far in advance should I book 9/11 Full Story Private Tour?

    +

    Around 6 people booked this in the last 30 days, so popular slots go early. Two to three weeks ahead is comfortable in shoulder season, while summer weekends and holidays in New York can sell out a month out. Same-day spots do open up when other travelers cancel, so it is worth checking if you are already in town.

    What should I bring or wear?

    +

    Bring photo ID, your booking confirmation on your phone, a refillable water bottle and comfortable shoes. Dress for the weather in New York and add a light layer if any part of the 2-hour experience runs outdoors or after sunset.

    Where does 9/11 Full Story Private Tour start and how do I get there?

    +

    The exact meeting point and directions are on your voucher once you book, and they sit in central New York within reach of public transport. Arrive 15 minutes early: late arrivals are treated as no-shows by most operators.

    What are the best things to do in New York?

    +

    New York has more bookable experiences than any other city on Outty, and the quality spread is brutal. Observation decks are commoditised, so we score them on timed-entry reliability and sunset slots. Food tours and borough walks are where the ranking really separates operators, and the top scores in the city all come from small-group guides. On Outty we rank every New York experience on the same 0 to 100 scale, and alongside this one the highest scorers right now include Grand Canyon VIP Helicopter Tour, Half-Day Bus Tour of NYC Top Highlights, NYC Bus Tour of Brooklyn, Bronx, Queens: Art, Food & Sports. The city page groups everything into most popular, highest reviewed, last minute and family-friendly so you can build a day around what actually delivers.

    When is the best time to visit New York?

    +

    September to early November, and late April through June. Booking patterns follow the same curve: prices and queues climb in peak weeks, while shoulder season gives you better availability on the top-ranked experiences and more room to change plans.

    How many days do you need in New York?

    +

    Three full days covers the headline sights without sprinting. A workable rhythm is one anchor experience each morning, such as this one, an unhurried afternoon in a single neighborhood, then a food or nightlife booking in the evening. Five days lets you add a day trip outside the city.

    Do I book through Outty or through the operator?

    +

    Outty ranks and explains the experiences, then hands you to Viator to complete the booking with the operator directly. The price is the same as booking on Viator yourself, and Outty earns an affiliate commission on the referral, which is how the rankings stay free to read.

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