9/11 Memorial & Ground Zero Tour with Optional 9/11 Museum Ticket
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September 2026
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Who is going?
Adults
Age 13 and over
Children
Age 12 and under
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Free cancellation up to 24 hours before. Same price on Viator, Outty earns a commission.
Traveler rating
3.6/5
Based on 21 traveler reviews. Ratings and reviews provided by Viator and Tripadvisor.
Quick answer
Is 9/11 Memorial & Ground Zero Tour with Optional 9/11 Museum Ticket worth booking?
9/11 Memorial & Ground Zero Tour with Optional 9/11 Museum Ticket is a 1.5-hour experience in New York, United States, from $40 per person. It scores 47 out of 100 on the Outty Ranking, which we label “Worth a Look”, based on a 3.6/5 rating across 21 reviews. Cancellation is free up to 24 hours before the start time. Same-day spots are currently showing.
- Outty Ranking
- 47 / 100
- Rating
- 3.6/5 (21)
- Duration
- 1.5 hours
- From
- $40 per person
This Ground Zero walking tour begins Battery Park where host will take you past Wall St & the NY Stock exchange as we head towards ground zero. We will visit St Paul's Chapel, known as the “Little Chapel That Stood”know
What you get
About this experience
This Ground Zero walking tour begins Battery Park where host will take you past Wall St & the NY Stock exchange as we head towards ground zero. We will visit St Paul's Chapel, known as the “Little Chapel That Stood”know as the oldest public building still actively used in NYC. It was a miracle that this church survived all the falling debris of the World Trade Center located 1 block away. Being so close family of missing loved ones used the fence as a bulletin board to post signs looking for missing family members becoming the heart of the rescue days following the brutal attack. We will visit The Fire Department of New York Memorial wall seeing what the first responders faced & did on this day & fire station located at ground zero. Entering ground zero or the National 9/11 Memorial built in memory of the 2,753 victim of World Trade Center attack as the plane crashed into Tower 1 & 2. Upgrade to 911 National September 11 Museum. Multimedia displays, narratives and artifacts.
What's included
Included
- Narrated walking tour
- Exclusive Skip the Line Access to the 911 Museum (if option Chosen)
- Guided visit to the Ground Zero & 9/11 Memorial
- Professional, local guide with personal connection to 9/11
What you'll see and do
St. Paul's Chapel
St. Paul's Chapel, New York City’s oldest public building still in continuous use. Just one block away from the 9/11 attacks, it survived the falling building & debris. St. Paul’s Chapel served as makeshift rescue center. The iron fence became a bulletin board where family members posted notices of their missing loved ones.
15 minutes here
The Oculus
The outside structure of the World Trade Center Transportation Hub, is the subway entrance and extensive shopping center. The name comes from the strip of windows, or skylights, along the spine of the roof. Oculus is the Latin word for “eye,” which, in architecture, refers to a round or eye-like opening with a view of the sky. Take a look up through the windows, and you’ll see Freedom Tower.
15 minutes here
The National 9/11 Memorial & Museum
Enter the 911 Museum with exclusive skip the line access. Admission to the museum is only included if that option is selected.
120 minutes here · Admission included
Where it starts and ends
Meeting point
New York
Please meet outside at 24 State Street Across the street from Battery Park. Our guide or tour concierge will be there 15 minutes before the tour. Take to 1 or 1 trains to Whitehall Station Fulton Cross the street from battery park & We will meet in front of Starbucks
Hotel pickup
No pickup: everyone meets at the start point.
Ends at
Tour ends at the 9/11 Memorial
Options you can book
9/11 Memorial & Ground Zero Tour
Memorial & 911 Museum Tkt
National September 11 Museum: Skip the line to the National September 11 Museum. These are open ended tickets and can be used between 12pm to 3pm.
Before you book
- Cancellation
- For a full refund, cancel at least 24 hours before the scheduled departure time.
- Languages
- en, es
- Ticket
- Mobile Only
- Runs on
- Every day
- Group size
- Up to 15 travelers per booking
- Operated by
- Attractions4us LLC
Know before you go
- Infants and small children can ride in a pram or stroller
- Service animals allowed
- Public transportation options are available nearby
- Suitable for all physical fitness levels
Photos
What travelers are saying
Outty’s summary of the themes that recur across 21 traveler reviews. Written by us, not quoted from reviewers.
The guide
7 mentionsTravelers single out the guide as the reason the experience works.
Knowledge and storytelling
6 mentionsReviewers describe the commentary as informative rather than scripted.
Traveler reviews
21 verified traveler reviews for 9/11 Memorial & Ground Zero Tour with Optional 9/11 Museum Ticket. Ratings and reviews provided by Viator and Tripadvisor.
Cesar was very...
Cesar was very knowledgeable and a great tour guide. Lots of information about memorial I did not know!
Response from the operator: Thank you for the wonderful review! We’re so glad you enjoyed your 9/11 Memorial & Ground Zero Tour with Cesar. His knowledge and insight really help bring the history and significance of the memorial to life. We’ll be sure to share your kind words with him. Thank you for joining us!
via Viator
Big problems with the Viator service
The experience was great after I bought a ticket to the museum after being ripped off by Viator, I paid almost 200 for tour and optional museum which i learned meant the tour guide had our museum ticket, we were ghosted by the “tour guide” as we went to the listed 24 state street start point but there was no tour guide?? Everyone Ftom the uber driver to the statute of liberty tour guide which was there was telling us that memorial is another place, we waited and waited and eventually took uber to correct place spent more money and bought tickets there, I have used Viator in Chicago, New York and was planning on using it in Tennessee and Vegas lsyervtjis month and year but not now! I will never use this service again and I’m going to see what can be done to recoup my $180 and let everyone know what happened so other unsuspecting travelers don’t get caught in this scam. Additionally, I requested a refund after it was clear there was no tour beginning at that location and they did respond with a phone number to call …. Which was unreachable, thanks but no thanks to Viator
via Viator
Martin was our tour...
Martin was our tour guide. He was phenomenal. His knowledge of the history was incredible. if I could give more than 5 stars I would.
via Viator
Do not use vendor atractions4us. They gave tickets that didn't work and did not provide refund
I was given tickets for the 9-11 museum and when I tried to use them the museum said they had already been used. I contacted viator and they said the vendor refused to provide a refund. The vendor attractions4us has horrible reviews online and would not use them. I am also aggravated that viator is sponsoring this company and then did not support me, I will not be using viator in the future.
Response from the operator: Thank you for reaching out. We reviewed your booking, and it appears that you purchased the tour with the optional 9/11 Museum entry, but the museum ticket was not included in the option you selected. The Viator confirmation you received is valid for the tour itself — it is not a museum admission ticket. When purchasing, please make sure to select the option that includes 9/11 Museum entry if you wish to visit the museum. Unfortunately, we cannot provide a refund for tickets that were not part of the original purchase. We understand how this can be confusing and appreciate your feedback — we’ll make sure our listings clarify this more clearly for future guests.
via Tripadvisor
Great Guide very...
Great Guide very insightful and knowledgeable and made the tour a personal experience for us both he deserves a pay rise.
Response from the operator: Thank you for the wonderful feedback! We're so happy to hear that your guide made the tour insightful, personal, and memorable for you both. We agree — great guides make all the difference, and your kind words will definitely be shared with the team! Hope to see you on another tour soon!
via Viator
Good to know
- Duration
- 1.5 hours
- Free cancellation
- Up to 24h before
- Minimum age to book
- All ages
- Availability
- Bookable today
- Runs on
- Every day
- Price range
- $40 to $90
- Hotel pickup
- No pickup, meet at start point
- Booked in 30 days
- 7
- Verdict
- Worth a Look
Why this scores 47
The Outty Ranking is a weighted composite. Here is how this experience performed on each component.
9/11 Memorial & Ground Zero Tour with Optional 9/11 Museum Ticket: questions travelers ask
Practical detail on this experience, plus the wider planning questions for New York.
How much does 9/11 Memorial & Ground Zero Tour with Optional 9/11 Museum Ticket cost?
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Prices start at $40 per person. The final price depends on the date, the time slot and the number of travelers, and peak weekends in New York usually price higher than midweek mornings. Live pricing and remaining availability are confirmed on the booking screen before you pay.
How long does 9/11 Memorial & Ground Zero Tour with Optional 9/11 Museum Ticket take?
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Plan for about 1.5 hours from start to finish, not counting travel to the meeting point. Most travelers leave another 30 minutes on either side so the rest of the day in New York is not rushed.
Is 9/11 Memorial & Ground Zero Tour with Optional 9/11 Museum Ticket worth it?
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It holds an Outty Ranking of 47 out of 100, which we label "Worth a Look". That score blends traveler sentiment (3.6/5 across 21 reviews), the depth of that review evidence, recent booking momentum, value for money against comparable last minute in New York, and how flexible the cancellation terms are.
Can I cancel or reschedule 9/11 Memorial & Ground Zero Tour with Optional 9/11 Museum Ticket?
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Yes. Cancel free up to 24 hours before the start time for a full refund. Inside that window the booking is non-refundable, and no-shows are not refunded.
Is 9/11 Memorial & Ground Zero Tour with Optional 9/11 Museum Ticket suitable for kids and families?
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Yes, all ages are welcome. Families should still weigh the 1.5-hour running time, and strollers are easier on the earlier, quieter departures.
How far in advance should I book 9/11 Memorial & Ground Zero Tour with Optional 9/11 Museum Ticket?
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Around 7 people booked this in the last 30 days, so popular slots go early. Two to three weeks ahead is comfortable in shoulder season, while summer weekends and holidays in New York can sell out a month out. Same-day spots do open up when other travelers cancel, so it is worth checking if you are already in town.
What should I bring or wear?
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Bring photo ID, your booking confirmation on your phone, a refillable water bottle and comfortable shoes. Dress for the weather in New York and add a light layer if any part of the 1.5-hour experience runs outdoors or after sunset.
Where does 9/11 Memorial & Ground Zero Tour with Optional 9/11 Museum Ticket start and how do I get there?
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The exact meeting point and directions are on your voucher once you book, and they sit in central New York within reach of public transport. Arrive 15 minutes early: late arrivals are treated as no-shows by most operators.
What are the best things to do in New York?
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New York has more bookable experiences than any other city on Outty, and the quality spread is brutal. Observation decks are commoditised, so we score them on timed-entry reliability and sunset slots. Food tours and borough walks are where the ranking really separates operators, and the top scores in the city all come from small-group guides. On Outty we rank every New York experience on the same 0 to 100 scale, and alongside this one the highest scorers right now include Grand Canyon VIP Helicopter Tour, Half-Day Bus Tour of NYC Top Highlights, NYC Bus Tour of Brooklyn, Bronx, Queens: Art, Food & Sports. The city page groups everything into most popular, highest reviewed, last minute and family-friendly so you can build a day around what actually delivers.
When is the best time to visit New York?
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September to early November, and late April through June. Booking patterns follow the same curve: prices and queues climb in peak weeks, while shoulder season gives you better availability on the top-ranked experiences and more room to change plans.
How many days do you need in New York?
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Three full days covers the headline sights without sprinting. A workable rhythm is one anchor experience each morning, such as this one, an unhurried afternoon in a single neighborhood, then a food or nightlife booking in the evening. Five days lets you add a day trip outside the city.
Do I book through Outty or through the operator?
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Outty ranks and explains the experiences, then hands you to Viator to complete the booking with the operator directly. The price is the same as booking on Viator yourself, and Outty earns an affiliate commission on the referral, which is how the rankings stay free to read.
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