Xplor Fuego Admission *Official Product*
Traveler rating
4.5/5
Based on 193 traveler reviews. Ratings and reviews provided by Viator and Tripadvisor.
Quick answer
Is Xplor Fuego Admission *Official Product* worth booking?
Xplor Fuego Admission *Official Product* is a 6-hour experience in Playa del Carmen, Mexico, from $143 per person. It scores 73 out of 100 on the Outty Ranking, which we label “Strongly Recommended”, based on a 4.5/5 rating across 193 reviews. Cancellation is free up to 24 hours before the start time. Same-day spots are currently showing.
- Outty Ranking
- 73 / 100
- Rating
- 4.5/5 (193)
- Duration
- 6 hours
- From
- $143 per person
Feel night time adventures, starting with the Zip-line, meanwhile the sun is setting down. Explore Xplor's dimensions of the adventure park and its energetic natural beauty. You can fly through the air and enjoy the speed down the zip-lines, you will have adrenaline experience without effort. Amaze yourself with the natural crystal-clear waters of the cenotes and the ancient caverns with stalactites and stalagmites in which you can Kayaking, underground raft and swim. Drive an all-terrain amphibious vehicle through jungle trails and fascinating caves where you will marvel at the extraordinary rock formations. You can count with trained staff, which are ensuring of your safety at all the time and equipment as life jackets and helmets are included. Your admission includes unlimited buffet, snacks, hot & cold beverages (vegetarian option available) all day long. *The minimum age recommended for Xplor is 5 years.
What you get
About this experience
Feel night time adventures, starting with the Zip-line, meanwhile the sun is setting down. Explore Xplor's dimensions of the adventure park and its energetic natural beauty. You can fly through the air and enjoy the speed down the zip-lines, you will have adrenaline experience without effort. Amaze yourself with the natural crystal-clear waters of the cenotes and the ancient caverns with stalactites and stalagmites in which you can Kayaking, underground raft and swim. Drive an all-terrain amphibious vehicle through jungle trails and fascinating caves where you will marvel at the extraordinary rock formations. You can count with trained staff, which are ensuring of your safety at all the time and equipment as life jackets and helmets are included. Your admission includes unlimited buffet, snacks, hot & cold beverages (vegetarian option available) all day long. *The minimum age recommended for Xplor is 5 years.
What's included
Included
- Hammock Splash
- Use of Amphibious Vehicles (only people 18 or older may drive)
- Access to underground caves to paddle on a raft
- Lunch buffet and unlimited beverages (coffee, hot chocolate and multi flavor water. We do not offer alcoholic beverages)
- Locker for two
- Access to Stalactite River Swim
Not included
- Souvenir photos (available to purchase)
- Hotel pickup and drop-off
What you'll see and do
Xplor Park by Xcaret
Feel night time adventures, starting with the Zip-line meanwhile the sun is setting down. Explore Xplor's dimensions of the adventure park and its energetic natural beauty. You can fly through the air and enjoy the speed down the zip-lines, you will have adrenaline experience without effort. Amaze yourself with the natural crystal-clear waters of the cenotes and the ancient caverns with stalactites and stalagmites in which you can Kayaking, underground raft and swim. Drive an all-terrain amphibious vehicle through jungle trails and fascinating caves where you will marvel at the extraordinary rock formations. You can count with trained staff, which are ensuring of your safety at all the time and equipment as life jackets and helmets are included. Your admission includes unlimited buffet, snacks, hot & cold beverages (vegetarian option available) all day long. *The minimum age recommended for Xplor is 5 years.
Admission included
Where it starts and ends
Meeting point
Xplor Park by Xcaret
Federal Highway Chetumal-Puerto Juarez Km 282, Playa del Carmen, Quintana Roo, 77710, Mexico
Hotel pickup
No pickup: everyone meets at the start point.
Ends at
Xplor Park by Xcaret · Federal Highway Chetumal-Puerto Juarez Km 282, Playa del Carmen, Quintana Roo, 77710, Mexico
Before you book
- Cancellation
- For a full refund, cancel at least 24 hours before the scheduled departure time.
- Languages
- en, es
- Ticket
- Mobile Only
- Runs on
- Mon, Tue, Wed, Thu, Fri, Sat
- Group size
- Up to 5 travelers per booking
- Operated by
- Grupo Xcaret
Know before you go
- Not recommended for travelers with spinal injuries
- Not recommended for pregnant travelers
- Not recommended for travelers with poor cardiovascular health
- Travelers should have at least a moderate level of physical fitness
- Wear or bring shoes and clothes that can get wet, and bring a change of dry clothes that you can keep in the on-site lockers; please use chemical-free insect repellent. Bring a towel
- Remember to bring cash or a credit card for your photo pass and souvenir purchases.
- Minimum age: 5 years old. Kids: From 5 to 11 get half off the adult ticket price. Children must be accompanied by an adult
- Zipline requirements: Minimum height/weight is 4.5 feet (137 cm) or 88 lbs (40 kg); the maximum weight is 300 lbs (136 kg); maximum waist width is 51 inches (130 cm) and leg width 25 inches (65 cm)
- Minimum age to drive the amphibious vehicles is 18, and all drivers must have a valid driver's license
- Days of operation are subject to availability and changes.
- In the event of a no-show, tickets are non-refundable but can be used on another day.
- Not recommended for travelers with injuries o recent surgeries.
- Customer Service Hours: Mon-Fri: 7:00 AM to 8:00 PM | Sat-Sun: 7:00 AM to 4:00 PM.
Photos
What travelers are saying
Outty’s summary of the themes that recur across 193 traveler reviews. Written by us, not quoted from reviewers.
Photo opportunities
5 mentionsThe views and photo stops come up again and again.
Food and drink
4 mentionsThe tastings and food stops are a highlight for most reviewers.
Value for money
3 mentionsTravelers feel they got more than they paid for.
Traveler reviews
193 verified traveler reviews for Xplor Fuego Admission *Official Product*. Ratings and reviews provided by Viator and Tripadvisor.
Super fun!!
Awesome time! My family of 12 loved it. We had a mix of adults and teenagers and we all agreed that this place is worth the price. We didn’t have time for all the attractions but we will definitely return.
Response from the operator: Dear Yadira, Thank you so much for visiting Xplor Fuego! It is wonderful to hear that you and your family of 12 had such a fantastic time. It's especially rewarding to know that both the adults and teenagers enjoyed the experience and felt it was well worth the visit. We understand that with so many exciting activities, it can be challenging to experience everything in a single day. That's why many of our guests choose to return and discover even more adventures on their next visit. Thank you for choosing Xplor to create such special family memories. We look forward to welcoming you all back soon for another unforgettable adventure. Also, we invite you to explore our wider range of experiences, such as Xailing, Xel-Há, or Xcaret Park. Each offers a unique way to connect with nature and our culture. For personalized recommendations or further details, please feel free to contact our call center; our team is ready to assist you in finding the perfect experience Best regards, Brenda H. Grupo Xcaret – Customer Service. + 52 (998) 883-3143 - US 855-326-0682
via Tripadvisor
Great park
We had an amazing time visiting explor fuego, one of the best parka in the area, highly recommend!
Response from the operator: Dear Iwona, Thank you for your amazing review! We are thrilled to hear that you had an amazing time at Xplor Fuego and that you consider it one of the best parks in the area. Your recommendation means a great deal to us and motivates us to keep delivering unforgettable adventures. Thank you as well for encouraging others not to miss the opportunity to visit Xplor. We truly appreciate your recommendation and hope to welcome you back soon for more unforgettable adventures. Also, invite you to explore other Grupo Xcaret parks and tours, such as Xoximilco, Xenotes, or Xailing, which may fit your interests and preferences. For more information, please contact our call center directly, where we will be happy to provide personalized assistance. Kind regards, Yamileth P. Grupo Xcaret – Customer Service. + 52 (998) 883-3143 - US 855-326-0682
via Tripadvisor
Best night out
We came here for one evening and had the best night. There were no queues for anything and we went in everything we wanted. A storm hit later in the night and the ziplines and slide were shut which shifted the crowds to other areas. We loved the off-road vehicles they were huge fun and loved that the staff just left you to it, no nannying. The food at the buffet was the best food we had all holiday, the meat selection at the far end was just amazing but all the food was delicious. The spiced coffee was just incredible, can't recommend that enough. Overall the whole site was stunningly beautiful and amazingly we didn't see a single mosquito! The only downside and why it's only a 4 star review. We paid for the photo package and a lot of our photos never appeared. This was a real shame. We would definitely go here again
Response from the operator: Dear visitor, Thank you for visiting Xplor Fuego! We’re thrilled to hear that you had such a great night and were able to enjoy all the activities. It’s wonderful that you especially loved the amphibious vehicles and the freedom to enjoy them at your own pace. We’re also glad the buffet stood out as the best food of your holiday, especially the meat selection and the spiced coffee! We truly appreciate your kind words about the beauty of the park and the overall atmosphere. At the same time, we’re very sorry to hear about your experience with the photo package. Please contact us at foto@xcaret.com, so we can see what options we have for you and get your photos. Your visit date and folio number of your reservation could be very helpful. We truly appreciate your recommendation and hope to welcome you back again for another fantastic night! We also invite you to continue discovering our other Grupo Xcaret parks and tours, such as Xel-Há, Xenotes, or Xoximilco, which could fit your interests and preferences. For more information, please contact our call center directly, where we will be happy to provide personalized assistance. Best regards, Brenda H. Grupo Xcaret – Customer Service. + 52 (998) 883-3143 - US 855-326-0682
via Tripadvisor
Awesome Experience, well worth it!!
Our first experience at Night, as we attended this park 4 years ago - and was also spectacular.. a very different experience at night, and very worth it - they expanded the park since the last visit, and the safari ride is like a movie - driving a 4X4 throuth the jungle - really cool.. Highly recommend if you need a break from your resort or on a cloudy/rainy day
Response from the operator: Dear visitor, Thank you for sharing your experience at Xplor Fuego! It is fantastic to know that returning to experience the park at night was just as spectacular as your first visit. It’s great to know you enjoyed the different atmosphere and noticed the park’s expansion since your last trip. The amphibious vehicle adventure through the jungle truly does feel like being part of a movie! We appreciate your recommendation and are glad the experience offered a great change of pace from the resort. We look forward to welcoming you back for another unforgettable adventure in the future. Also, we invite you to explore other Grupo Xcaret parks and tours, such as ATV Xperience, Xenses, or Xailing Catamarán, which may fit your interests and preferences. For more information, please contact our call center directly, where we will be delighted to provide personalized assistance. Cordially Brenda H. Grupo Xcaret – Customer Service. + 52 (998) 883-3143 - US 855-326-0682
via Tripadvisor
Do not get photo package!!! Rip off
Good day out. Buffet spot on. But please. Dads!! Do not pay the for to photo package!!!! Waste of money!!!!
Response from the operator: Dear visitor, Thank you for sharing your feedback. We’re glad to hear you enjoyed your day and that the buffet met your expectations. We’re truly sorry that the photo package did not provide the value you were hoping for. Our goal is for every visitor to feel confident in their purchase and leave with memories they’re enthusiastic to keep. Your comments have been shared with the appropriate team to help us continue improving both the clarity of our information and the overall experience with our photography service. We genuinely appreciate you taking the time to share your perspective. Kind regards. Brenda H. Grupo Xcaret – Customer Service. +52 (998) 883-3143 - US 855-326-0682
via Tripadvisor
Good to know
- Duration
- 6 hours
- Free cancellation
- Up to 24h before
- Minimum age to book
- All ages
- Availability
- Bookable today
- Runs on
- Mon, Tue, Wed, Thu, Fri, Sat
- Hotel pickup
- No pickup, meet at start point
- Booked in 30 days
- 68
- Verdict
- Strongly Recommended
Who runs this experience
Operated by Grupo Xcaret, who run 9 experiences we rank across 5 cities, with an average Outty Ranking of 72.6.
See everything Grupo Xcaret runsWhy this scores 73
The Outty Ranking is a weighted composite. Here is how this experience performed on each component.
Xplor Fuego Admission *Official Product*: questions travelers ask
Practical detail on this experience, plus the wider planning questions for Playa del Carmen.
How much does Xplor Fuego Admission *Official Product* cost?
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Prices start at $143 per person. The final price depends on the date, the time slot and the number of travelers, and peak weekends in Playa del Carmen usually price higher than midweek mornings. Live pricing and remaining availability are confirmed on the booking screen before you pay.
How long does Xplor Fuego Admission *Official Product* take?
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Plan for about 6 hours from start to finish, not counting travel to the meeting point. Most travelers leave another 30 minutes on either side so the rest of the day in Playa del Carmen is not rushed.
Is Xplor Fuego Admission *Official Product* worth it?
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It holds an Outty Ranking of 73 out of 100, which we label "Strongly Recommended". That score blends traveler sentiment (4.5/5 across 193 reviews), the depth of that review evidence, recent booking momentum, value for money against comparable last minute in Playa del Carmen, and how flexible the cancellation terms are.
Can I cancel or reschedule Xplor Fuego Admission *Official Product*?
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Yes. Cancel free up to 24 hours before the start time for a full refund. Inside that window the booking is non-refundable, and no-shows are not refunded.
Is Xplor Fuego Admission *Official Product* suitable for kids and families?
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Yes, all ages are welcome. Families should still weigh the 6-hour running time, and strollers are easier on the earlier, quieter departures.
How far in advance should I book Xplor Fuego Admission *Official Product*?
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Around 68 people booked this in the last 30 days, so popular slots go early. Two to three weeks ahead is comfortable in shoulder season, while summer weekends and holidays in Playa del Carmen can sell out a month out. Same-day spots do open up when other travelers cancel, so it is worth checking if you are already in town.
What should I bring or wear?
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Bring photo ID, your booking confirmation on your phone, a refillable water bottle and comfortable shoes. Dress for the weather in Playa del Carmen and add a light layer if any part of the 6-hour experience runs outdoors or after sunset.
Where does Xplor Fuego Admission *Official Product* start and how do I get there?
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The exact meeting point and directions are on your voucher once you book, and they sit in central Playa del Carmen within reach of public transport. Arrive 15 minutes early: late arrivals are treated as no-shows by most operators.
What are the best things to do in Playa del Carmen?
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On Outty we rank every Playa del Carmen experience on the same 0 to 100 scale, and alongside this one the highest scorers right now include Ride to a life changing cenotes tour, Chichén Itzá, Cenote and Valladolid with Lunch and transportation, From Playa del Carmen ATV Adventure with Ziplines, Cenote. The city page groups everything into most popular, highest reviewed, last minute and family-friendly so you can build a day around what actually delivers.
When is the best time to visit Playa del Carmen?
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Booking patterns follow the same curve: prices and queues climb in peak weeks, while shoulder season gives you better availability on the top-ranked experiences and more room to change plans.
How many days do you need in Playa del Carmen?
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Three full days covers the headline sights without sprinting. A workable rhythm is one anchor experience each morning, such as this one, an unhurried afternoon in a single neighborhood, then a food or nightlife booking in the evening. Five days lets you add a day trip outside the city.
Do I book through Outty or through the operator?
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Outty ranks and explains the experiences, then hands you to Viator to complete the booking with the operator directly. The price is the same as booking on Viator yourself, and Outty earns an affiliate commission on the referral, which is how the rankings stay free to read.
What is included in Xplor Fuego Admission *Official Product*?
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Included: Hammock Splash; Use of Amphibious Vehicles (only people 18 or older may drive); Access to underground caves to paddle on a raft; Lunch buffet and unlimited beverages (coffee, hot chocolate and multi flavor water. We do; and Locker for two. Not included: Souvenir photos (available to purchase); and Hotel pickup and drop-off. Always check the voucher for the final list before you travel.
Where is the meeting point for Xplor Fuego Admission *Official Product*?
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The experience starts at Xplor Park by Xcaret, Federal Highway Chetumal-Puerto Juarez Km 282, Playa del Carmen, Quintana Roo, 77710, Mexico. Hotel pickup is not included, so plan your own transport and arrive 15 minutes early.
What languages is Xplor Fuego Admission *Official Product* offered in?
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It is offered in English and Spanish. Pick your language when choosing a date and time, as not every departure runs in every language.
Will I get instant confirmation and a mobile ticket for Xplor Fuego Admission *Official Product*?
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Confirmation is sent by the operator after booking, usually within 48 hours; if it is not confirmed you are not charged. Mobile tickets are accepted, so you can show the voucher on your phone.
Is Xplor Fuego Admission *Official Product* wheelchair or stroller accessible?
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The operator notes: Not recommended for pregnant travelers. If accessibility is critical, contact the operator after booking to confirm arrangements for your date.
What happens to Xplor Fuego Admission *Official Product* if the weather is bad?
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It generally runs rain or shine, so dress for the forecast in Playa del Carmen. Standard cancellation terms apply: free cancellation up to 24 hours before the start.
What do travelers say about Xplor Fuego Admission *Official Product*?
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Across 193 reviews averaging 4.5 out of 5, recurring themes include photo opportunities, food and drink, value for money. The views and photo stops come up again and again.
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