Xplor Park Admission with Lunch and Drinks *Official Product*
Traveler rating
4.5/5
Based on 1,096 traveler reviews. Ratings and reviews provided by Viator and Tripadvisor.
Quick answer
Is Xplor Park Admission with Lunch and Drinks *Official Product* worth booking?
Xplor Park Admission with Lunch and Drinks *Official Product* is a 6-hour experience in Playa del Carmen, Mexico, from $147 per person. It scores 78 out of 100 on the Outty Ranking, which we label “Strongly Recommended”, based on a 4.5/5 rating across 1,096 reviews. Cancellation is free up to 24 hours before the start time. Same-day spots are currently showing.
- Outty Ranking
- 78 / 100
- Rating
- 4.5/5 (1,096)
- Duration
- 6 hours
- From
- $147 per person
Xplor is a unique underground world, located in the heart of the Riviera Maya that invites you to explore and rediscover your emotions and senses in nature. It is an impressive site ideal for a day surrounded by jungle, adventure and fun. Your all-inclusive ticket gives you access to the park and its four adventure activities in a total of 7 circuits. Brave the heights with the fourteen zip lines. Drive an amphibious vehicle through the jungle, over bridges and between caves. Experience the thrill of rafting down our Toboganxote, a 5-in-1 slide that ends in a wave pool. Underground, swim through rivers of stalactites and stalagmites to discover the secrets hidden beneath.
What you get
About this experience
Xplor is a unique underground world, located in the heart of the Riviera Maya that invites you to explore and rediscover your emotions and senses in nature. It is an impressive site ideal for a day surrounded by jungle, adventure and fun. Your all-inclusive ticket gives you access to the park and its four adventure activities in a total of 7 circuits. Brave the heights with the fourteen zip lines. Drive an amphibious vehicle through the jungle, over bridges and between caves. Experience the thrill of rafting down our Toboganxote, a 5-in-1 slide that ends in a wave pool. Underground, swim through rivers of stalactites and stalagmites to discover the secrets hidden beneath.
What's included
Included
- Walking in caves underground in a 740 metres of cave adventure.
- Underground river access are circuits to trip on a raft, paddling with your hands.
- Access to two circuits with 14 ziplines
- Lunch buffet and unlimited beverages (coffee, hot chocolate and multi flavor water. We do not offer alcoholic beverages)
- Hammock splash
- Amphibious vehicle traversing jungle, bridges and flooded caves.
- Amazing and fun spots for pictures.
- Locker for two, rest areas, changing rooms and toilets.
- Toboganxote, a 5-in-1 giant slide that ends in a wave pool
- Swimming circuit in a river of stalactites and stalagmites.
Not included
- Souvenir (available to purchase)
- Hotel pickup and drop-off
- Photos
What you'll see and do
Xplor Explore the dimensions of the adventure park and its natural beauty: Fly through the air and speed down ziplines ranging from 26 to 148 feet (8 to 45 meters) in height, then land in the crystal-clear waters of the cenotes where you can climb suspension bridges. Drive an all-terrain amphibious vehicle through jungle trails and fascinating caves where you’ll marvel at the extraordinary rock formations. Paddle a raft through underwater caves and discover fascinating grottos. Swim along the river between stalactites and stalagmites in this spectacular underground world. Trained staff are on hand to ensure your safety at all times, and all equipment (including lifejacket and helmet) are included. Your admission includes an all-you-can-eat buffet (go as many times as you wish during the day), unlimited fruit-flavored drinks and hot chocolate when you get out of both rivers.
360 minutes here · Admission included
Where it starts and ends
Meeting point
Playa del Carmen
Hotel pickup
No pickup: everyone meets at the start point.
Ends at
Returns to the starting point
Before you book
- Cancellation
- For a full refund, cancel at least 24 hours before the scheduled departure time.
- Languages
- en, es
- Ticket
- Mobile Only
- Runs on
- Mon, Tue, Wed, Thu, Fri, Sat
- Group size
- Up to 5 travelers per booking
- Operated by
- Grupo Xcaret
Know before you go
- Not recommended for pregnant travelers
- Not recommended for travelers with poor cardiovascular health
- Not recommended for travelers with spinal injuries
- Travelers should have at least a moderate level of physical fitness
- As a preventive measure, before boarding the bus or accessing to the park, the temperature will be scanned through a digital remote device on every visitor, guest or staff member.
- The minimum age recommended is 5 years. Children aged 5 to 11 pay half the adult ticket (must show ID at the ticket office)
- Children over 55” m but under 12 years of age, must present identification to verify their age. Children must be accompanied by an adult.
- Bring insect repellent free of the following chemicals to be use in the Park: Benzophenone, Etilhexila, Homosalate, Octyl Methoxycinnamate, Octyl Ssalicylate, Octinoxate, Oxybenzone, Butyl Methoxydibenzoylmethane
- Bring cash for incredible souvenirs purchasing.
- The park operates in all weather conditions, Please wear comfortable clothes and watershoes. It is recommended to bring a change of clothes.
- Zipline requirements: Minimum height/weight is 4.5 feet (137 cm) or 88 lbs (40 kg); the maximum weight is 300 lbs (136 kg); maximum waist width is 51 inches (130 cm) and leg width 25 inches (65 cm)
- You can get to the park by using the local transportation system "Colectivo" or by taxi.
- It is not possible to make the change of date the same day of your visit
- Customer Service Hours: Mon-Fri: 7:00 AM to 8:00 PM | Sat-Sun: 7:00 AM to 4:00 PM.
- In the event of having symptoms such as cough, sore throat, runny nose, and/or red eyes and a temperature exceeding 100.4 F (38 C), our staff reserves the right to refuse to board our transportation or to enter our facilities.
- Not recommended for travelers with injuries o recent surgeries.
Photos
What travelers are saying
Outty’s summary of the themes that recur across 1,094 traveler reviews. Written by us, not quoted from reviewers.
Food and drink
6 mentionsThe tastings and food stops are a highlight for most reviewers.
Good for families
5 mentionsReviewers traveling with kids report it landed well with their group.
Photo opportunities
2 mentionsThe views and photo stops come up again and again.
Value for money
2 mentionsTravelers feel they got more than they paid for.
Organization
2 mentionsPickup, timing, and logistics are described as running smoothly.
Traveler reviews
1,094 verified traveler reviews for Xplor Park Admission with Lunch and Drinks *Official Product*. Ratings and reviews provided by Viator and Tripadvisor.
We loved our experience...
We loved our experience at Xplor! The activities were so much fun, and the food was a highlight everything we tried was delicious. We had a wonderful time and would definitely recommend it!
via Viator
Xplor adventure Mexico fabulous
Fabulous day at xplor park, zip lines, amphibian vehicles, underground cave rafting and swimming, water slides. We booked this excursion directly through xcaret website and included pick up from hotel. Arrived at park by 9am. As it was mid week and September no queues and we managed to get round every activity. This took myself and friend till 230pm to complete with only a 20 min lunch break. Pick up from park was 5pm however coaches are there about 445pm. Would highly recommend as day out but be prepared for lots of walking, 17000 steps mainly climbing stairs. Staff at park very friendly and helpful. Food good selection and is all you can eat between 11 and 5pm. Every activity expect to get wet and water shoes are a must. Lockers and changing rooms clean. Cost was about £110 per person but was worth it.
Response from the operator: Dear visitor, Thank you very much for sharing such a detailed review of your Xplor adventure! It is fantastic to know you enjoyed the variety of activities, from the zip lines and amphibious vehicles to the underground rivers and water slides, as well as the food selection and the friendly service from our team. We truly appreciate your helpful tips about arriving early, wearing water shoes, and being prepared for a day full of adventure and activity. We are happy to hear that you were able to experience all the attractions during your visit. Thank you for recommending Xplor, and we hope to welcome you back for another unforgettable adventure! We also invite you to explore our wider range of experiences, such as Xailing, Xel-Há, or Xcaret Park. Each offers a unique way to connect with nature and our culture. For personalized recommendations or further details, please feel free to contact our call center; our team is ready to assist you in finding the perfect experience. Cordially, Brenda H. Grupo Xcaret – Customer Service. + 52 (998) 883-3143 - US 855-326-0682
via Tripadvisor
Great day out, DON'T FORGET SWIM SHOES, you'll regret forgetting them.
Booked this after recommendadtion from friends, ordered tickets from our hotel. if you can book in advance you can get the tickets cheaper, we had a car, so didn;t need transfers, so it got us about £110 each for the day (well until 17:30). at fist I though this was expensive, but then figured, it includes all food and drinks so figured that was OK. Thats get the warning done now, YOU NEED WATER SHOES, at least 2 of the activities require them, FLIP FLOPS are not accepted, crocs with the rear latch thing are OK, the shoes MUST surround your feet. Water shoes at the park are $55!!!! I decided it was cheaper to wear my Adidas trainers, which worked great. I'm pleased we went, the activites to do are: 1, Cave rafting - 2 courses (long and short) 2, Cave Swim - 2 courses (long and short) 3, Zip lining - 2 courses (long and short), both courses finish with a zip line into a river. 4, Ambibious car 5, Water slide 6, Hammock water zip line. 7, Undergound adventure The only limit is you can only the car twice, everything else you can do as many times as you like. Most of the places you go and the paths to them are under ground, which means you can walk around the park in your swimming costumes without any issues. Infact the only times you come out of either the caves or the tree cover are the zip lines and the wate slide. The only time we queued was the water slide. you go down the slide in a infatable ring, and you MUST have an even number of people (2 or 4) we were a 3, so had to wait for someone who was also in a 3 or 5 (or single) and would join us, once that was sorted we start are walk to the top, only then we found out it was a 45 minute wait. so pay attention to the traffic light system around the park which tells you the wait times or the activities. The food was a in a big buffet room, there was loads of choice including freshly cooked steak, and all the usual choices of fruit salad, deserts, pizzas etc etc etc. around the park was also some refreshment bars that would serve you your smoothly of choice and had some biscuits etc to munch on. I don't have the strongest stomach, but never had a issue. You can return to the buffet as many times as you like. My recommendadtion is to get there as early as you can to get the most out of the day. You'll have a great time, as long as you have shoes!!
Response from the operator: Dear Mike, Thank you so much for taking the time to share such a detailed review and recommendation! We’re delighted to know you had such a great day at Xplor and found the wide variety of activities, underground paths, and all-inclusive food and beverages to be well worth the visit. It’s wonderful to hear that the amphibious vehicles, zip lines, underground adventures, caves, and water activities made your experience so enjoyable. We are specially appreciate your helpful tip about footwear. Closed, secure footwear that properly surrounds the feet is required for certain activities as an important safety measure, so arriving prepared can certainly make the day more enjoyable. Your recommendation to arrive early and check the traffic-light system for current wait times is also a great way to make the most of your visit. We’re very happy that you enjoyed our buffet and refreshment areas as well. Thank you again for choosing Xplor and for sharing such useful tips with future visitors. We also invite you to explore our wider range of experiences, such as Xoxi, Xel-Há, or Xenotes. Each offers a unique way to connect with nature and our culture. For personalized recommendations or further details, please feel free to contact our call center; our team is ready to assist you in finding the perfect experience. Best regards, Brenda H. Grupo Xcaret – Customer Service + 52 (998) 883-3143 - US 855-326-0682
via Tripadvisor
Brilliant day out for all the family!
Absolutely LOVE this place!!! Visited many years ago with my husband and we’ve been desperate to come back with our kids who are now 7 and 10. The zip lines are ace, the amphibious vehicles wetr the big hit with my kids. The caves are beautiful, as is the nature around you. We really enjoyed the hammocks and slide too. We just about managed to squeeze everything into a full day. The food and drink is really nice too! The photo package I thought was fairly reasonable, I think it was about 120 dollars. Take wet shoes and you’re in for the day of your life!
Response from the operator: Dear visitor, Thank you so much for sharing such a wonderful review! We are absolutely delighted to know that your return to Xplor, this time with your children, was such a memorable experience for the whole family. It is especially rewarding to hear that the zip lines and amphibious vehicles were highlights for your kids, while the beautiful caves, nature, hammocks, and slide added even more fun to your day. We are also glad you enjoyed our food and beverages and found the photo package to be a worthwhile way to preserve your favorite moments. And thank you for sharing your helpful tip about bringing water shoes! We hope to have the pleasure of welcoming your family back again in the future for another day filled with adventure, laughter, and unforgettable memories. We also invite you to explore our wider range of experiences, such as Xailing, Xel-Há, or Xenotes. Each offers a unique way to connect with nature and our culture. For personalized recommendations or further details, please feel free to contact our call center; our team is ready to assist you in finding the perfect experience. Kind regards, Brenda H. Grupo Xcaret – Customer Service. + 52 (998) 883-3143 - US 855-326-0682
via Tripadvisor
Excellent
British family slightly sceptical on the cost of a day pass (for a family of 4 - circa £450) but have to say it was an excellent day/experience and so glad we chose not to be put off by the price tag Get there early if you can, go straight to the waterslide or zip wires. They are amazing. Likewise the underwater swim, we did the longer route and it was such an incredible experience. The photos probably don’t do it justice Lunch was excellent, very good quality and loads of choice Staff were excellent throughout as well We arrived at 9am and left at 3.45pm. We left exhausted but it certainly worth visiting.
Response from the operator: Dear Chris, Thank you for sharing such a detailed and wonderful review of your experience at Xplor! We’re delighted to hear that you found the day to be excellent and well worth it. It’s fantastic to know that the water slide, zip lines, and especially the longer underground swim were highlights of your family’s adventure. We’re also pleased that you enjoyed the quality and variety of our lunch, as well as the excellent service provided by our team throughout your visit. Your recommendation to arrive early is a great tip for making the most of the many activities Xplor has to offer. We truly appreciate your visit and are thrilled that you left tired but happy! We hope to have the pleasure of welcoming your family back in the future for another unforgettable adventure. We also invite you to explore our wider range of experiences, such as Xailing, Xel-Há, or Xoxi. Each offers a unique way to connect with nature and our culture. For personalized recommendations or further details, please feel free to contact our call center; our team is ready to assist you in finding the perfect experience. Kind regards, Brenda H. Grupo Xcaret – Customer Service. + 52 (998) 883-3143 - US 855-326-0682
via Tripadvisor
Good to know
- Duration
- 6 hours
- Free cancellation
- Up to 24h before
- Minimum age to book
- All ages
- Availability
- Bookable today
- Runs on
- Mon, Tue, Wed, Thu, Fri, Sat
- Price range
- $147 to $173
- Hotel pickup
- No pickup, meet at start point
- Booked in 30 days
- 384
- Verdict
- Strongly Recommended
Who runs this experience
Operated by Grupo Xcaret, who run 9 experiences we rank across 5 cities, with an average Outty Ranking of 72.6.
See everything Grupo Xcaret runsWhy this scores 78
The Outty Ranking is a weighted composite. Here is how this experience performed on each component.
Xplor Park Admission with Lunch and Drinks *Official Product*: questions travelers ask
Practical detail on this experience, plus the wider planning questions for Playa del Carmen.
How much does Xplor Park Admission with Lunch and Drinks *Official Product* cost?
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Prices start at $147 per person. The final price depends on the date, the time slot and the number of travelers, and peak weekends in Playa del Carmen usually price higher than midweek mornings. Live pricing and remaining availability are confirmed on the booking screen before you pay.
How long does Xplor Park Admission with Lunch and Drinks *Official Product* take?
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Plan for about 6 hours from start to finish, not counting travel to the meeting point. Most travelers leave another 30 minutes on either side so the rest of the day in Playa del Carmen is not rushed.
Is Xplor Park Admission with Lunch and Drinks *Official Product* worth it?
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It holds an Outty Ranking of 78 out of 100, which we label "Strongly Recommended". That score blends traveler sentiment (4.5/5 across 1,096 reviews), the depth of that review evidence, recent booking momentum, value for money against comparable most popular in Playa del Carmen, and how flexible the cancellation terms are.
Can I cancel or reschedule Xplor Park Admission with Lunch and Drinks *Official Product*?
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Yes. Cancel free up to 24 hours before the start time for a full refund. Inside that window the booking is non-refundable, and no-shows are not refunded.
Is Xplor Park Admission with Lunch and Drinks *Official Product* suitable for kids and families?
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Yes, all ages are welcome. Families should still weigh the 6-hour running time, and strollers are easier on the earlier, quieter departures.
How far in advance should I book Xplor Park Admission with Lunch and Drinks *Official Product*?
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Around 384 people booked this in the last 30 days, so popular slots go early. Two to three weeks ahead is comfortable in shoulder season, while summer weekends and holidays in Playa del Carmen can sell out a month out. Same-day spots do open up when other travelers cancel, so it is worth checking if you are already in town.
What should I bring or wear?
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Bring photo ID, your booking confirmation on your phone, a refillable water bottle and comfortable shoes. Dress for the weather in Playa del Carmen and add a light layer if any part of the 6-hour experience runs outdoors or after sunset.
Where does Xplor Park Admission with Lunch and Drinks *Official Product* start and how do I get there?
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The exact meeting point and directions are on your voucher once you book, and they sit in central Playa del Carmen within reach of public transport. Arrive 15 minutes early: late arrivals are treated as no-shows by most operators.
What are the best things to do in Playa del Carmen?
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On Outty we rank every Playa del Carmen experience on the same 0 to 100 scale, and alongside this one the highest scorers right now include Ride to a life changing cenotes tour, Chichén Itzá, Cenote and Valladolid with Lunch and transportation, From Playa del Carmen ATV Adventure with Ziplines, Cenote. The city page groups everything into most popular, highest reviewed, last minute and family-friendly so you can build a day around what actually delivers.
When is the best time to visit Playa del Carmen?
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Booking patterns follow the same curve: prices and queues climb in peak weeks, while shoulder season gives you better availability on the top-ranked experiences and more room to change plans.
How many days do you need in Playa del Carmen?
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Three full days covers the headline sights without sprinting. A workable rhythm is one anchor experience each morning, such as this one, an unhurried afternoon in a single neighborhood, then a food or nightlife booking in the evening. Five days lets you add a day trip outside the city.
Do I book through Outty or through the operator?
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Outty ranks and explains the experiences, then hands you to Viator to complete the booking with the operator directly. The price is the same as booking on Viator yourself, and Outty earns an affiliate commission on the referral, which is how the rankings stay free to read.
What is included in Xplor Park Admission with Lunch and Drinks *Official Product*?
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Included: Walking in caves underground in a 740 metres of cave adventure; Underground river access are circuits to trip on a raft, paddling with your hands; Access to two circuits with 14 ziplines; Lunch buffet and unlimited beverages (coffee, hot chocolate and multi flavor water. We do; and Hammock splash. Not included: Souvenir (available to purchase); Hotel pickup and drop-off; and Photos. Always check the voucher for the final list before you travel.
What languages is Xplor Park Admission with Lunch and Drinks *Official Product* offered in?
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It is offered in English and Spanish. Pick your language when choosing a date and time, as not every departure runs in every language.
Will I get instant confirmation and a mobile ticket for Xplor Park Admission with Lunch and Drinks *Official Product*?
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Confirmation is sent by the operator after booking, usually within 48 hours; if it is not confirmed you are not charged. Mobile tickets are accepted, so you can show the voucher on your phone.
Is Xplor Park Admission with Lunch and Drinks *Official Product* wheelchair or stroller accessible?
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The operator notes: Not recommended for pregnant travelers. If accessibility is critical, contact the operator after booking to confirm arrangements for your date.
What happens to Xplor Park Admission with Lunch and Drinks *Official Product* if the weather is bad?
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It generally runs rain or shine, so dress for the forecast in Playa del Carmen. Standard cancellation terms apply: free cancellation up to 24 hours before the start.
What do travelers say about Xplor Park Admission with Lunch and Drinks *Official Product*?
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Across 1,096 reviews averaging 4.5 out of 5, recurring themes include food and drink, good for families, photo opportunities. The tastings and food stops are a highlight for most reviewers.
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