Xenotes tour
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September 2026
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Who is going?
Adults
Age 13 and over
Children
Age 12 and under
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Non-refundable booking. Same price on Viator, Outty earns a commission.
Traveler rating
4.9/5
Based on 29 traveler reviews. Ratings and reviews provided by Viator and Tripadvisor.
Quick answer
Is Xenotes tour worth booking?
Xenotes tour is a 8-hour experience in Playa del Carmen, Mexico, from $188 per person. It scores 63 out of 100 on the Outty Ranking, which we label “Solid Choice”, based on a 4.9/5 rating across 29 reviews. This booking is non-refundable, so pick your date carefully. Same-day spots are currently showing.
- Outty Ranking
- 63 / 100
- Rating
- 4.9/5 (29)
- Duration
- 8 hours
- From
- $188 per person
Visit four private cenotes on the Ruta de los Cenotes Xenotes is the only tour in Cancun that takes you to know the four types of cenotes that exist in nature: semi-open, open crystalline cenote, great old cenote and blu
What you get
- Aquatic exploration swim in Ha ’, a semi-open cenote.
- Kayak tour in Ha ’, a semi-open cenote.
- Visit the different types of cenotes that exist in the world.
- Water, Wine and Beer
- Use of toilets, dressing rooms and a towel.
- Equipment: life jacket, visor, rappelling equipment, kayak and tire.
About this experience
Visit four private cenotes on the Ruta de los Cenotes Xenotes is the only tour in Cancun that takes you to know the four types of cenotes that exist in nature: semi-open, open crystalline cenote, great old cenote and blue cavern cenote. Have fun with activities such as assisted rappelling, zip lines, kayaking, aquatic exploration swim, or high jumps. To recharge your batteries, a delicious picnic will be waiting for you. Delve into the heart of the Mayan jungle with the cenotes in Cancun.
What's included
Included
- Aquatic exploration swim in Ha ’, a semi-open cenote.
- Kayak tour in Ha ’, a semi-open cenote.
- Visit the different types of cenotes that exist in the world.
- Water, Wine and Beer
- Use of toilets, dressing rooms and a towel.
- Equipment: life jacket, visor, rappelling equipment, kayak and tire.
- Zip lines and high jumps in K’áak ’, an open cenote, and in lik, an ancient cenote.
- Descent with assisted rappelling in Lu’um, a cave cenote.
- Picnic that includes: julienne style soup, cold bar of premium meats and cheeses, variety of breads
- Non-alcoholic (water and soda) and hot drinks
- Round trip transportation with a certified guide throughout the tour.
Not included
- All Fees and Taxes
What you'll see and do
Xcaret
Visit four private cenotes on the Ruta de los Cenotes Xenotes is the only tour in Cancun that takes you to know the four types of cenotes that exist in nature: semi-open, open crystalline cenote, great old cenote and blue cavern cenote. Have fun with activities such as assisted rappelling, zip lines, kayaking, aquatic exploration swim, or high jumps. To recharge your batteries, a delicious picnic will be waiting for you. Delve into the heart of the Mayan jungle with the cenotes in Cancun.
300 minutes here · Admission included
Where it starts and ends
Meeting point
Playa del Carmen
Show up at the xcaret park and have your ticket signed an identification
Hotel pickup
Pickup is available for selected locations. Pickup begins about 30 minutes before departure.
Ends at
Show up at the xcaret park and have your ticket signed an identification
Before you book
- Cancellation
- All sales are final. No refund is available for cancellations.
- Languages
- en, es
- Ticket
- Mobile Only
- Runs on
- Mon, Tue, Wed, Thu, Fri, Sat
- Group size
- Up to 15 travelers per booking
- Operated by
- Landing Tours Cancun
Know before you go
- Infants are required to sit on an adult’s lap
- Public transportation options are available nearby
- Infants and small children can ride in a pram or stroller
- All areas and surfaces are wheelchair accessible
- Transportation options are wheelchair accessible
- Suitable for all physical fitness levels
- Wheelchair accessible
Photos
What travelers are saying
Outty’s summary of the themes that recur across 29 traveler reviews. Written by us, not quoted from reviewers.
The guide
9 mentionsTravelers single out the guide as the reason the experience works.
Knowledge and storytelling
3 mentionsReviewers describe the commentary as informative rather than scripted.
Photo opportunities
3 mentionsThe views and photo stops come up again and again.
Good for families
3 mentionsReviewers traveling with kids report it landed well with their group.
Traveler reviews
29 verified traveler reviews for Xenotes tour. Ratings and reviews provided by Viator and Tripadvisor.
Driver left before stated pickup time
We were told our pickup was at 8:25 but the driver had already left our hotel by 8:17. Unfortunately, we can’t review.
Response from the operator: We sorry about your bad experience
via Tripadvisor
Fun adventure guided with patience and care
It was an amazingly fun, beautiful, and adventurous experience! I walk with 2 canes or use a mobility scooter normally. But, even though the cenotes were in jungle area, there was a wheelchair for me to use at each of the 4 cenotes. Our expert and fun guide, Carlos, pushed me through unpaved paths and enabled me to participate in most of the activities. At every cenote, there were people to help me, ensuring my safety and enjoyment.
Response from the operator: Thanks for choosing us, and its good to know that you really had a good time, we hope to know about you next time, we have to many options for activities in Puerto Vallarta, Cabo and Cancun
via Tripadvisor
Don't miss this tour!
What an amazing experience! Our tour guide Steve was energetic and encouraging. Super engaged throughout the tour. Photographer Edgar, aka, Eddie, was the sweetest and most accomendating. Excellent photos that provides a lifetime memory. Highly recommend.
Response from the operator: Thanks for choosing us, and its good to know that you really had a good time, we hope to know about you next time, we have to many options for activities in Puerto Vallarta, Cabo and Cancun
via Tripadvisor
Super fun day
Amazing day!! Pick up was very close to our VRBO. The bus was new and clean and our tour guide Emanual was amazing in English and Spanish. Each stop was unique and fun and everything was provided. We fekt very safe all day. So much beauty! The photos were great (thanks Ignacio) but too expensive for us so we passed on them.
Response from the operator: Thanks for choosing us, and its good to know that you really had a good time, we hope to know about you next time, we have to many options for activities in Puerto Vallarta, Cabo and Cancun
via Tripadvisor
Amazing cenote tour
Excellent tour we just did this tour it was amazing picked up at our resort driven in a new comfortable van high energy staff Ricardo was our Driver and Maze did the tour he was great high energy and funny very good at explaining everything in English and Spanish good history of the cenote blessing in Myan Made us feel safe Water slide zip lines repelling (assisted) so safe and for all ages. Cliff jumping if you wanted to. Snorkeling Lunch was amazing best tour based lunch I have ever had. Visited 4 different cenotes. Highly recommend this tour
Response from the operator: Thanks for choosing us, and its good to know that you really had a good time, we hope to know about you next time, we have to many options for activities in Puerto Vallarta, Cabo and Cancun
via Tripadvisor
Good to know
- Duration
- 8 hours
- Free cancellation
- Non-refundable
- Minimum age to book
- 6+
- Availability
- Bookable today
- Runs on
- Mon, Tue, Wed, Thu, Fri, Sat
- Price range
- $188 to $250
- Hotel pickup
- Available for selected locations
- Booked in 30 days
- 10
- Verdict
- Solid Choice
Why this scores 63
The Outty Ranking is a weighted composite. Here is how this experience performed on each component.
Xenotes tour: questions travelers ask
Practical detail on this experience, plus the wider planning questions for Playa del Carmen.
How much does Xenotes tour cost?
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Prices start at $188 per person. The final price depends on the date, the time slot and the number of travelers, and peak weekends in Playa del Carmen usually price higher than midweek mornings. Live pricing and remaining availability are confirmed on the booking screen before you pay.
How long does Xenotes tour take?
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Plan for about 8 hours from start to finish, not counting travel to the meeting point. Most travelers leave another 30 minutes on either side so the rest of the day in Playa del Carmen is not rushed.
Is Xenotes tour worth it?
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It holds an Outty Ranking of 63 out of 100, which we label "Solid Choice". That score blends traveler sentiment (4.9/5 across 29 reviews), the depth of that review evidence, recent booking momentum, value for money against comparable culture & history in Playa del Carmen, and how flexible the cancellation terms are.
Can I cancel or reschedule Xenotes tour?
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No. This experience is sold on a non-refundable basis, so only book a date you are confident about. Similar experiences in the city do offer free cancellation if flexibility matters more than price.
Is Xenotes tour suitable for kids and families?
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The operator sets a minimum age of 6. Older children generally do well here, and families should factor in the 8-hour running time when deciding.
How far in advance should I book Xenotes tour?
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Around 10 people booked this in the last 30 days, so popular slots go early. Two to three weeks ahead is comfortable in shoulder season, while summer weekends and holidays in Playa del Carmen can sell out a month out. Same-day spots do open up when other travelers cancel, so it is worth checking if you are already in town.
What should I bring or wear?
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Bring photo ID, your booking confirmation on your phone, a refillable water bottle and comfortable shoes. Dress for the weather in Playa del Carmen and add a light layer if any part of the 8-hour experience runs outdoors or after sunset.
Where does Xenotes tour start and how do I get there?
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The exact meeting point and directions are on your voucher once you book, and they sit in central Playa del Carmen within reach of public transport. Arrive 15 minutes early: late arrivals are treated as no-shows by most operators.
What are the best things to do in Playa del Carmen?
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On Outty we rank every Playa del Carmen experience on the same 0 to 100 scale, and alongside this one the highest scorers right now include VIP Chichen Itza Private Tour, VIP Tulum Private Tour, Chichen Itza Private Tour VIP. The city page groups everything into most popular, highest reviewed, last minute and family-friendly so you can build a day around what actually delivers.
When is the best time to visit Playa del Carmen?
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Booking patterns follow the same curve: prices and queues climb in peak weeks, while shoulder season gives you better availability on the top-ranked experiences and more room to change plans.
How many days do you need in Playa del Carmen?
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Three full days covers the headline sights without sprinting. A workable rhythm is one anchor experience each morning, such as this one, an unhurried afternoon in a single neighborhood, then a food or nightlife booking in the evening. Five days lets you add a day trip outside the city.
Do I book through Outty or through the operator?
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Outty ranks and explains the experiences, then hands you to Viator to complete the booking with the operator directly. The price is the same as booking on Viator yourself, and Outty earns an affiliate commission on the referral, which is how the rankings stay free to read.
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