Xcaret Park Plus With Round Transportation From Cancun & Riviera Maya
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September 2026
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Who is going?
Adults
Age 13 and over
Children
Age 12 and under
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Free cancellation up to 24 hours before. Same price on Viator, Outty earns a commission.
Traveler rating
4.4/5
Based on 24 traveler reviews. Ratings and reviews provided by Viator and Tripadvisor.
Quick answer
Is Xcaret Park Plus With Round Transportation From Cancun & Riviera Maya worth booking?
Xcaret Park Plus With Round Transportation From Cancun & Riviera Maya is a 14-hour experience in Playa del Carmen, Mexico, from $199 per person. It scores 64 out of 100 on the Outty Ranking, which we label “Solid Choice”, based on a 4.4/5 rating across 24 reviews. Cancellation is free up to 24 hours before the start time. Same-day spots are currently showing.
- Outty Ranking
- 64 / 100
- Rating
- 4.4/5 (24)
- Duration
- 14 hours
- From
- $199 per person
Xcaret is a water park, theme park, amusement park, eco-archaeological and more, in one place. For its privileged location in the Mayan jungle between underground rivers, cenotes and facing the imposing Caribbean Sea, it
What you get
About this experience
Xcaret is a water park, theme park, amusement park, eco-archaeological and more, in one place. For its privileged location in the Mayan jungle between underground rivers, cenotes and facing the imposing Caribbean Sea, it has stunning scenery which you can enjoy in different activities that make the most of each of them. In addition to the amazing natural settings, Xcaret is a park that celebrates the present and rich history of Mexico's past, a country recognized for its traditions and folk culture, one of Mexico's most famous parks worldwide. Enjoy food, crafts, music from Mexico and more. In addition to the more than 50 attractions included in your admission to Xcaret, you can also enjoy a buffet meal at the restaurant of your choice and have access to the exclusive facilities of the Plus Area, with lockers, walk-in closets and private bathrooms, as well as make use of snorkeling equipment in the underground rivers. Experience Xcaret Park with all the benefits!
What's included
Included
- Hotel pick up and drop off
- Access to the beach, natural pools, coral reef aquarium, butterfly garden and aviary.
- Sun loungers, hammocks, rest areas, toilets, dressing rooms and showers.
- Access to underground rivers
- 1 meal at one of the restaurants with unlimited soft drinks
- Children's World, a fun space only for the little ones.
- The presentation of Xcaret México Espectacular.
Not included
- Photos and souvenirs
- Extra activities not mentioned
What you'll see and do
Xcaret
Xcaret is a water, theme, amusement, eco-archaeological park and more, in one place. Due to its privileged location in the Mayan jungle among underground rivers, cenotes and facing the Caribbean Sea, Xcaret has impressive scenarios where you can do different activities and enjoy to the fullest those scenarios. Besides that, Xcaret is a park that celebrates Mexico’s present and rich past, a country known for its traditions, culture and folklore. Have fun in water activities that will take you to mystical places in the territories of Chaac, the Mayan god of water. Enjoy underground rivers, a beach area, a lagoon, and natural pools of seawater. For the little ones, there is a special area, Children’s World, where they can swim in shallow cenotes and wading pools designed for them.
840 minutes here · Admission included
Where it starts and ends
Meeting point
Xcaret
Carretera Chetumal-Puerto Juarez Km. 282, Playa del Carmen, Quintana Roo, 77710, Mexico
Hotel pickup
Pickup is available for selected locations. Pickup begins about 60 minutes before departure.
Ends at
Xcaret · Carretera Chetumal-Puerto Juarez Km. 282, Playa del Carmen, Quintana Roo, 77710, Mexico
Before you book
- Cancellation
- For a full refund, cancel at least 24 hours before the scheduled departure time.
- Languages
- en, es
- Ticket
- Mobile Only
- Runs on
- Mon, Tue, Wed, Thu, Fri, Sat
- Group size
- Up to 15 travelers per booking
- Operated by
- Open Vacations
Know before you go
- Public transportation options are available nearby
- Infants are required to sit on an adult’s lap
- Not recommended for travelers with spinal injuries
- Not recommended for pregnant travelers
- Not recommended for travelers with poor cardiovascular health
- Suitable for all physical fitness levels
- Infants and kids are required to show ID
- If the customer is traveling with infants of 4 or less, they need to notify us about it, otherwise the infant won't have access to the transportation
- A photo of the ID from the lead traveler will be required before the tour date (drivers license or passport)
- Travelers must bring towels, swim suit and a change of clothes (water shoes are recommended)
Photos
What travelers are saying
Outty’s summary of the themes that recur across 24 traveler reviews. Written by us, not quoted from reviewers.
Food and drink
5 mentionsThe tastings and food stops are a highlight for most reviewers.
Value for money
2 mentionsTravelers feel they got more than they paid for.
Good for families
2 mentionsReviewers traveling with kids report it landed well with their group.
Traveler reviews
24 verified traveler reviews for Xcaret Park Plus With Round Transportation From Cancun & Riviera Maya. Ratings and reviews provided by Viator and Tripadvisor.
Should be a lot cheaper
The Adrenaline boat ride and swimming with the dolphins were great experience. However, this experience is extremely overpriced....we almost paid $2k for a one day pass excluding pictures which I refused to pay for $250....frankly, because of the cost I would not recommend
Response from the operator: The tour never included those activities. You chose to purchase them at the park after being informed of the price. That "$2K" estimate is nowhere close to the actual cost. Even if it were, you knew the price of those extra activities before purchasing them at the park. There was no reason to pay for them and then complain about them afterward. For anyone reading this, the extra activities are optional, not mandatory in the slightest.
via Viator
Avoid!!!
Great communication initially then the day before when pick up times should have been confirmed we heard nothing despite multiple emails and messages both with the company directly and with viator. Called them on the day to be told my trip was cancelled due to the weather being bad. The weather was perfect all day?! Avoid this company as they appear to say this to most who book with them having read other reviews. They will also reply to your reviews to say they tried to contact you multiple times but they definitely do not!!
Response from the operator: Tripadvisor has identified multiple reviews from you using different accounts The day before the tour date we replied to all your messages and communication attempts and informed you about the issue with the weather It's important to understand that the weather is different depending on the city you are on, the tour took place in a different City Also, Xcaret has differents parks with different themes located in different cities, not all of them are affected by the weather such as Xcaret. All buses say Xcaret even if they are going to a different park
via Viator
Awful customer service
Awful customer service. Booked and paid for trip great communication to start then the day before when I was supposed to receive a pick up time silence! Emails, messages all ignored. Called on the day of to see what was going on only to be told the trip was cancelled due to weather issues at the park. This was a lie as the official bus had just picked up a load of people from my hotel. Avoid this company and book elsewhere
Response from the operator: Tripadvisor has identified multiple reviews from you using different accounts The day before the tour date we replied to all your messages and communication attempts and informed you about the issue with the weather It's important to understand that the weather is different depending on the city you are on, the tour took place in a different City Also, Xcaret has differents parks with different themes located in different cities, not all of them are affected by the weather such as Xcaret. All buses say Xcaret even if they are going to a different park
via Tripadvisor
Loved it!
Stay for the show, it really is incredible. The plus package was so worth it. My girlfriend and I had an incredible time. Be prepared to walk alot though, we hit 23k steps.
Response from the operator: Xcaret is an amazing and magical place, it's filled with culture and nature, it has something for everyone! We are happy that you gave us the chance to share this adventure with you Mexico has plenty more to offer, we hope to see you again soon!
via Viator
Great, but expensive
This was such a great experience and it is definitely worth doing, but it is expensive! We ended up adding the dinner to the evening show, which was very pricy but a good memory for the family. We also added the picture package, which was worth it. I recommend doing the plus package because you can access your locker as many times as you want and the locker/changing area is in the center of the park. The other lockers are at the front and it is a large park. The show was amazing and a great cultural experience for the family. The whole experience was wonderful.
Response from the operator: Xcaret is 100% worth the price, the park is huge and has many things to offer for all tastes The park is a mix of culture and nature to a perfect point, there is always something going on at the park We are happy that you had such a great time with your family, memories like those remain forever! We hope to see you again soon on your next adventure
via Tripadvisor
Good to know
- Duration
- 14 hours
- Free cancellation
- Up to 24h before
- Minimum age to book
- All ages
- Availability
- Bookable today
- Runs on
- Mon, Tue, Wed, Thu, Fri, Sat
- Price range
- $199 to $255
- Hotel pickup
- Available for selected locations
- Booked in 30 days
- 8
- Verdict
- Solid Choice
Why this scores 64
The Outty Ranking is a weighted composite. Here is how this experience performed on each component.
Xcaret Park Plus With Round Transportation From Cancun & Riviera Maya: questions travelers ask
Practical detail on this experience, plus the wider planning questions for Playa del Carmen.
How much does Xcaret Park Plus With Round Transportation From Cancun & Riviera Maya cost?
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Prices start at $199 per person. The final price depends on the date, the time slot and the number of travelers, and peak weekends in Playa del Carmen usually price higher than midweek mornings. Live pricing and remaining availability are confirmed on the booking screen before you pay.
How long does Xcaret Park Plus With Round Transportation From Cancun & Riviera Maya take?
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Plan for about 14 hours from start to finish, not counting travel to the meeting point. Most travelers leave another 30 minutes on either side so the rest of the day in Playa del Carmen is not rushed.
Is Xcaret Park Plus With Round Transportation From Cancun & Riviera Maya worth it?
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It holds an Outty Ranking of 64 out of 100, which we label "Solid Choice". That score blends traveler sentiment (4.4/5 across 24 reviews), the depth of that review evidence, recent booking momentum, value for money against comparable last minute in Playa del Carmen, and how flexible the cancellation terms are.
Can I cancel or reschedule Xcaret Park Plus With Round Transportation From Cancun & Riviera Maya?
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Yes. Cancel free up to 24 hours before the start time for a full refund. Inside that window the booking is non-refundable, and no-shows are not refunded.
Is Xcaret Park Plus With Round Transportation From Cancun & Riviera Maya suitable for kids and families?
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Yes, all ages are welcome. Families should still weigh the 14-hour running time, and strollers are easier on the earlier, quieter departures.
How far in advance should I book Xcaret Park Plus With Round Transportation From Cancun & Riviera Maya?
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Around 8 people booked this in the last 30 days, so popular slots go early. Two to three weeks ahead is comfortable in shoulder season, while summer weekends and holidays in Playa del Carmen can sell out a month out. Same-day spots do open up when other travelers cancel, so it is worth checking if you are already in town.
What should I bring or wear?
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Bring photo ID, your booking confirmation on your phone, a refillable water bottle and comfortable shoes. Dress for the weather in Playa del Carmen and add a light layer if any part of the 14-hour experience runs outdoors or after sunset.
Where does Xcaret Park Plus With Round Transportation From Cancun & Riviera Maya start and how do I get there?
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The exact meeting point and directions are on your voucher once you book, and they sit in central Playa del Carmen within reach of public transport. Arrive 15 minutes early: late arrivals are treated as no-shows by most operators.
What are the best things to do in Playa del Carmen?
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On Outty we rank every Playa del Carmen experience on the same 0 to 100 scale, and alongside this one the highest scorers right now include VIP Chichen Itza Private Tour, VIP Tulum Private Tour, Chichen Itza Private Tour VIP. The city page groups everything into most popular, highest reviewed, last minute and family-friendly so you can build a day around what actually delivers.
When is the best time to visit Playa del Carmen?
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Booking patterns follow the same curve: prices and queues climb in peak weeks, while shoulder season gives you better availability on the top-ranked experiences and more room to change plans.
How many days do you need in Playa del Carmen?
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Three full days covers the headline sights without sprinting. A workable rhythm is one anchor experience each morning, such as this one, an unhurried afternoon in a single neighborhood, then a food or nightlife booking in the evening. Five days lets you add a day trip outside the city.
Do I book through Outty or through the operator?
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Outty ranks and explains the experiences, then hands you to Viator to complete the booking with the operator directly. The price is the same as booking on Viator yourself, and Outty earns an affiliate commission on the referral, which is how the rankings stay free to read.
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