
Turtles & Cenote! Half Day from Riviera Maya & Playa del Carmen
Traveler rating
4.7/5
Based on 7 traveler reviews. Ratings and reviews provided by Viator and Tripadvisor.
Quick answer
Is Turtles & Cenote! Half Day from Riviera Maya & Playa del Carmen worth booking?
Turtles & Cenote! Half Day from Riviera Maya & Playa del Carmen is a 5-hour experience in Playa del Carmen, Mexico, from $130 per person. It scores 60 out of 100 on the Outty Ranking, which we label “Solid Choice”, based on a 4.7/5 rating across 7 reviews. Cancellation is free up to 24 hours before the start time. Same-day spots are currently showing.
- Outty Ranking
- 60 / 100
- Rating
- 4.7/5 (7)
- Duration
- 5 hours
- From
- $130 per person
Our professional guides will ensure that you enjoy a fascinating experience. Even if you do not have experience snorkeling or if you are not a very good swimmer, the guide will ensure that you enjoy the experience safely, adapting to your level of swimming knowledge. We will travel to the second largest barrier reef in the world, located off the coast of Akumal, where we will do the snorkel activity, we will meet face to face in the natural habitat of 3 different species of turtles and you will be able to swim with them In the end, you will be shocked with the tour we will take inside our underground caverns where we will find infinite channels of cenotes that connect below the ground, an adventure you will certainly not want to miss The complete snorkeling equipment is free of charge for cenote activity. This equipment is washed and carefully disinfected every day
What you get
About this experience
Our professional guides will ensure that you enjoy a fascinating experience. Even if you do not have experience snorkeling or if you are not a very good swimmer, the guide will ensure that you enjoy the experience safely, adapting to your level of swimming knowledge. We will travel to the second largest barrier reef in the world, located off the coast of Akumal, where we will do the snorkel activity, we will meet face to face in the natural habitat of 3 different species of turtles and you will be able to swim with them In the end, you will be shocked with the tour we will take inside our underground caverns where we will find infinite channels of cenotes that connect below the ground, an adventure you will certainly not want to miss The complete snorkeling equipment is free of charge for cenote activity. This equipment is washed and carefully disinfected every day
What's included
Included
- Certified guide
- Bottle water
- Round transportation from Cancun, Playa del Carmen & Tulum
- Access to exclusive underground cenote
- Snorkeling equipment
- Akumal Turtle Sightseeing snorkel
- Snacks
Not included
- Preservation tax of 20 USD per person
What you'll see and do
Akumal
Enjoy a snorkeling tour in the Bay of Akumal in search of 3 of the 7 species of sea turtles in the world, accompanied by the beautiful barrier reef where you can discover the infinite variety of marine fauna of this region. A short 5-minute boat ride will be included to go to the turtle area.
60 minutes here
Puerto Aventuras
Explore the jungle of the Yucatán Peninsula and dive into the incredible world of underground rivers and cenotes—natural limestone pools with crystal-clear blue water. Swim in these refreshing waters and discover stunning white stalactites and stalagmites all around you. It’s a unique adventure that feels like stepping into a hidden, magical world.
120 minutes here
Where it starts and ends
Hotel pickup
Pickup is included for all travelers. Pickup begins about 60 minutes before departure.
Before you book
- Cancellation
- For a full refund, cancel at least 24 hours before the scheduled departure time.
- Languages
- en, es
- Ticket
- Mobile Only
- Runs on
- Every day
- Group size
- Up to 25 travelers per booking
- Operated by
- New Choice Travel
Know before you go
- Infants are required to sit on an adult’s lap
- Not recommended for travelers with spinal injuries
- Not recommended for pregnant travelers
- Not recommended for travelers with poor cardiovascular health
- Suitable for all physical fitness levels
- Does not include preservation tax of 20 USD per person
- Travelers must bring towels, bathing suit and a change of clothes
- Only biodegradable sunscreen can be used (small amounts)
- Life vest is mandatory
Photos






What travelers are saying
Outty’s summary of the themes that recur across 7 traveler reviews. Written by us, not quoted from reviewers.
The guide
5 mentionsTravelers single out the guide as the reason the experience works.
Knowledge and storytelling
5 mentionsReviewers describe the commentary as informative rather than scripted.
Traveler reviews
7 verified traveler reviews for Turtles & Cenote! Half Day from Riviera Maya & Playa del Carmen. Ratings and reviews provided by Viator and Tripadvisor.
We had a great time
A beautiful experience with a terrific guide, Alana. The one thing I’d recommend is posting the additional, optional fees so you could prepare cash to bring (there are additional fees for using a credit card). They sell rash guards if you forgot to bring one (you should bring one because sunblock is bad for the wildlife) for $25 USD cash. They also have a photographer who captures most of your trip and then compiles the photos into a folder later for purchase. It was $60 USD cash. At the end of the cenote portion you go to a set of shacks that sell souvenirs and snacks (prices vary). That said, I truly recommend this guide and trip. My wife and I brought our 5 yo. Also, bring snacks for your little ones. Although they provided a banana and plenty of water, our boy definitely got peckish. Luckily after the cenote and before the shacks is a little restaurant with empanadas or tacos included depending on which trip/guide service you use.
Response from the operator: We truly appreciate such a detailed review, we are happy that you and your child had a great time at the snorkel and at the cenote Thank you for the sugestions! We'll keep improving so we can welcome you again on your next adventure!
via Tripadvisor
Cozy morning tour!
It was a very nice morning trip, first we got to see turtles and after that we went to a cenote, it was incredibly beautiful and cool. Our guide (T) was very knowledgeable and enthusiastic and made sure everyone had a good time throughout the trip, he taught us lots about the turtles and the cenons! Highly recommend this tour.
Response from the operator: Vi uppskattar att du delar detta äventyr med oss, Akumal är en magisk plats full av marint liv och vackra landskap. Vi hoppas att se dig igen för ditt nästa äventyr i Mexiko.
via Tripadvisor (translated)
Excellent activity
What an excellent activity! We snorkeled and saw sting ray and sea turtles! Then we went swimming in a cenote - super cool! Reuben our guide was so knowledgeable and funny and made the activities even better! Highly recommend!
Response from the operator: Akumal is home to an abundant marine life, we are happy that you got the chance to enjoyed it For Ruben it's important that all our travelers can take home memories and new information about the place they visit We'll keep improving for your next adventure, Mexico and the Riviera Maya have plenty more to offer!
via Tripadvisor
Wonderful experience
Best memory was the cenotes. Very interesting and informative. Ban should’ve been larger for all passengers. More air conditioning was needed in the van.
Response from the operator: Thank you for sharing this adventure with us! There is still plenty more to explore at the Riviera Maya, we hope to see you again soon
via Viator
Recommended trip!
Lovely day. Would recommend this trip. Saw turtles and a sting ray. The cenote was fantastic. Guide was knowledgeable and whole group were friendly.
Response from the operator: Akumal is an amazing place, the marine life is abundant and the sights are beautiful We are glad that you enjoyed the experience with us, we hope to see you again soon for your next adventure
via Tripadvisor
Good to know
- Duration
- 5 hours
- Free cancellation
- Up to 24h before
- Minimum age to book
- All ages
- Availability
- Bookable today
- Runs on
- Every day
- Hotel pickup
- Included for all travelers
- Booked in 30 days
- 2
- Verdict
- Solid Choice
Who runs this experience
Operated by New Choice Travel, who run 13 experiences we rank across 3 cities, with an average Outty Ranking of 51.9.
See everything New Choice Travel runsWhy this scores 60
The Outty Ranking is a weighted composite. Here is how this experience performed on each component.
Turtles & Cenote! Half Day from Riviera Maya & Playa del Carmen: questions travelers ask
Practical detail on this experience, plus the wider planning questions for Playa del Carmen.
How much does Turtles & Cenote! Half Day from Riviera Maya & Playa del Carmen cost?
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Prices start at $130 per person. The final price depends on the date, the time slot and the number of travelers, and peak weekends in Playa del Carmen usually price higher than midweek mornings. Live pricing and remaining availability are confirmed on the booking screen before you pay.
How long does Turtles & Cenote! Half Day from Riviera Maya & Playa del Carmen take?
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Plan for about 5 hours from start to finish, not counting travel to the meeting point. Most travelers leave another 30 minutes on either side so the rest of the day in Playa del Carmen is not rushed.
Is Turtles & Cenote! Half Day from Riviera Maya & Playa del Carmen worth it?
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It holds an Outty Ranking of 60 out of 100, which we label "Solid Choice". That score blends traveler sentiment (4.7/5 across 7 reviews), the depth of that review evidence, recent booking momentum, value for money against comparable last minute in Playa del Carmen, and how flexible the cancellation terms are.
Can I cancel or reschedule Turtles & Cenote! Half Day from Riviera Maya & Playa del Carmen?
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Yes. Cancel free up to 24 hours before the start time for a full refund. Inside that window the booking is non-refundable, and no-shows are not refunded.
Is Turtles & Cenote! Half Day from Riviera Maya & Playa del Carmen suitable for kids and families?
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Yes, all ages are welcome. Families should still weigh the 5-hour running time, and strollers are easier on the earlier, quieter departures.
How far in advance should I book Turtles & Cenote! Half Day from Riviera Maya & Playa del Carmen?
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Around 2 people booked this in the last 30 days, so popular slots go early. Two to three weeks ahead is comfortable in shoulder season, while summer weekends and holidays in Playa del Carmen can sell out a month out. Same-day spots do open up when other travelers cancel, so it is worth checking if you are already in town.
What should I bring or wear?
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Bring photo ID, your booking confirmation on your phone, a refillable water bottle and comfortable shoes. Dress for the weather in Playa del Carmen and add a light layer if any part of the 5-hour experience runs outdoors or after sunset.
Where does Turtles & Cenote! Half Day from Riviera Maya & Playa del Carmen start and how do I get there?
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The exact meeting point and directions are on your voucher once you book, and they sit in central Playa del Carmen within reach of public transport. Arrive 15 minutes early: late arrivals are treated as no-shows by most operators.
What are the best things to do in Playa del Carmen?
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On Outty we rank every Playa del Carmen experience on the same 0 to 100 scale, and alongside this one the highest scorers right now include Ride to a life changing cenotes tour, Chichén Itzá, Cenote and Valladolid with Lunch and transportation, From Playa del Carmen ATV Adventure with Ziplines, Cenote. The city page groups everything into most popular, highest reviewed, last minute and family-friendly so you can build a day around what actually delivers.
When is the best time to visit Playa del Carmen?
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Booking patterns follow the same curve: prices and queues climb in peak weeks, while shoulder season gives you better availability on the top-ranked experiences and more room to change plans.
How many days do you need in Playa del Carmen?
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Three full days covers the headline sights without sprinting. A workable rhythm is one anchor experience each morning, such as this one, an unhurried afternoon in a single neighborhood, then a food or nightlife booking in the evening. Five days lets you add a day trip outside the city.
Do I book through Outty or through the operator?
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Outty ranks and explains the experiences, then hands you to Viator to complete the booking with the operator directly. The price is the same as booking on Viator yourself, and Outty earns an affiliate commission on the referral, which is how the rankings stay free to read.
What is included in Turtles & Cenote! Half Day from Riviera Maya & Playa del Carmen?
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Included: Certified guide; Bottle water; Round transportation from Cancun, Playa del Carmen & Tulum; Access to exclusive underground cenote; and Snorkeling equipment. Not included: Preservation tax of 20 USD per person. Always check the voucher for the final list before you travel.
Does Turtles & Cenote! Half Day from Riviera Maya & Playa del Carmen include hotel pickup?
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Yes, pickup is offered for every traveler from 573 listed pickup locations in and around Playa del Carmen. Be ready about 60 minutes before the start time.
What languages is Turtles & Cenote! Half Day from Riviera Maya & Playa del Carmen offered in?
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It is offered in English and Spanish. Pick your language when choosing a date and time, as not every departure runs in every language.
Will I get instant confirmation and a mobile ticket for Turtles & Cenote! Half Day from Riviera Maya & Playa del Carmen?
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Confirmation is sent by the operator after booking, usually within 48 hours; if it is not confirmed you are not charged. Mobile tickets are accepted, so you can show the voucher on your phone.
Is Turtles & Cenote! Half Day from Riviera Maya & Playa del Carmen wheelchair or stroller accessible?
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The operator notes: Infants are required to sit on an adult’s lap; and Not recommended for pregnant travelers. If accessibility is critical, contact the operator after booking to confirm arrangements for your date.
What happens to Turtles & Cenote! Half Day from Riviera Maya & Playa del Carmen if the weather is bad?
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This experience depends on good weather. If it is canceled because of poor weather, you are offered a different date or a full refund.
What do travelers say about Turtles & Cenote! Half Day from Riviera Maya & Playa del Carmen?
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Across 7 reviews averaging 4.7 out of 5, recurring themes include the guide, knowledge and storytelling. Travelers single out the guide as the reason the experience works.
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