
The Palace of the Grand Master E-Ticket with Audio Tour
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September 2026
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Adults
Age 13 and over
Children
Age 12 and under
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Non-refundable booking. Same price on Viator, Outty earns a commission.
Traveler rating
3.3/5
Based on 11 traveler reviews. Ratings and reviews provided by Viator and Tripadvisor.
Quick answer
Is The Palace of the Grand Master E-Ticket with Audio Tour worth booking?
The Palace of the Grand Master E-Ticket with Audio Tour is a 1-hour experience in Rhodes, Greece, from $33 per person. It scores 35 out of 100 on the Outty Ranking, which we label “Worth a Look”, based on a 3.3/5 rating across 11 reviews. This booking is non-refundable, so pick your date carefully. Same-day spots are currently showing.
- Outty Ranking
- 35 / 100
- Rating
- 3.3/5 (11)
- Duration
- 1 hours
- From
- $33 per person
Enjoy a hassle-free visit to the monumental Palace of the Grand Master of the Knights of Rhodes with an entry e-ticket, and discover its riveting stories with an audio tour, downloadable on your phone.
What you get
About this experience
Enjoy a hassle-free visit to the monumental Palace of the Grand Master of the Knights of Rhodes with an entry e-ticket, and discover its riveting stories with an audio tour, downloadable on your phone.
What's included
Included
- An activation link to access your audio tour
- Adult entry ticket to the Grand Master of Knights Palace with time slot
- Self-guided audio tour on your smartphone (Android & iOS)
- Offline content (text, audio narration and maps) to avoid roaming charges
Not included
- Live Guide
- Smartphone or headphones / Not compatible with Windows Phone
- Food and drinks
- Transportation & Hotel pick-up and drop-off
What you'll see and do
Palace of the Grand Master of the Knights of Rhodes
Experience the Palace of the Grand Master at your own pace with a skip-the-line e-ticket and a captivating self-guided audio tour on your phone. Receive your ticket by email, download the app and the audio tour on your phone prior to your visit, and experience the long history and past glories of the Palace of the Grand Master of the Knights of Rhodes. Put on your headphones and explore the labyrinthine halls of the Palace of the Grand Master that extend beyond its monumental entrance through the power of storytelling. Learn historical information and little-known stories and anecdotes from the Palace’s long history and past occupants. The content of the tour is the result of in-depth research, distilled into brief original stories that will make your visit both engaging and educational. The audio tour can be used repeatedly and at any time, before or after your visit. Gain valuable insights into the uninterrupted history of one of the best preserved medieval castles in the world.
Admission included
Where it starts and ends
Meeting point
Palace of the Grand Master of the Knights of Rhodes
Ippoton, Rhodes Town, 85100, Greece
Hotel pickup
No pickup: everyone meets at the start point.
Ends at
Palace of the Grand Master of the Knights of Rhodes · Ippoton, Rhodes Town, 85100, Greece
Before you book
- Cancellation
- All sales are final. No refund is available for cancellations.
- Languages
- de, en, it, fr, es
- Ticket
- Mobile Only
- Runs on
- Every day
- Group size
- Up to 9 travelers per booking
- Operated by
- Clio Muse Tours
Know before you go
- Suitable for all physical fitness levels
Photos





What travelers are saying
Outty’s summary of the themes that recur across 11 traveler reviews. Written by us, not quoted from reviewers.
Value for money
3 mentionsTravelers feel they got more than they paid for.
Knowledge and storytelling
2 mentionsReviewers describe the commentary as informative rather than scripted.
Traveler reviews
11 verified traveler reviews for The Palace of the Grand Master E-Ticket with Audio Tour. Ratings and reviews provided by Viator and Tripadvisor.
Dissatisfied to the Extreme. Would not recommend.
I would not recommend. Printed off E-Ticket from web link sent day before. Saved the E/Ticket to my Wallet as required. Tried to use at the Palace of the Grand Master. This E-Ticket, was useless. The E-Ticket was not accepted and the person who I dealt with said he had not heard of Clio Muse. Dissatisfied with the whole experience.
Response from the operator: Hello, and thank you for your feedback! We are sorry to hear that the e-ticket you presented at the entrance was not accepted. Upon checking our system, we found that the admission tickets for your tour were not downloaded. This means that the document presented at the venue was the voucher, which we specifically instructed in our email to disregard, as it is not the admission ticket and will not be accepted at the venue. Had you reached out to our team regarding the issue, we would have been happy to assist you with accessing the correct admission tickets. We believe this situation does not reflect the level of service we strive to provide. Warm regards, Claire
via Tripadvisor
Cancelled by cruise line and no refund available.
Cruise was canceled by Celebrity with no notice. And we could not go and could not get a refund!
Response from the operator: Hello and thank you for your feedback! We’re sorry to hear that your cruise was cancelled without prior notice. Please note that as the venue was operating on the date of your visit, we are unable to grant a refund since your booking is under a non-refundable policy. Thank you for your understanding. Best, Claire
via Tripadvisor
Interesting but know a few facts about what you will see.
The palace is very impressive, but the public areas are on the second floor that was reconstructed by Mussolini in the 20th century, so what you get to tour is not the original structure. The mosaics that were installed in the upper floor (also not original to the palace) are impressive.
Response from the operator: Hello and thanks for your review! Hope to welcome you back in the future for another exploration! Warm regards, Stephanie
via Tripadvisor
Tickets did not work
Even though the company said they sent all the correct links we could not use our ticket's nor could the palace staff help us. They said the booking numbers were wrong and had to repurchase them at the site. Refund on tickets was denied.
Response from the operator: Dear Gail, We are sorry for the confusion. We've checked our system, and it appears you received three messages from us explaining how to download both your tickets and the audio tour. Additionally, you were sent a reminder email with links to download your entry ticket and audio tour one day before your visit. When you contacted us, we resent the necessary link to download your ticket. Please note that the voucher you received from Viator is not your entry ticket. The entry ticket was sent to you directly by Clio Muse Tours via a link with detailed instructions; we suggest you check your spam emails in case you received it there. You can also contact our customer care team via WhatsApp at +30 210 322 6986 for further assistance. Best regards, Olga, Marketing Dept.
via Viator
Interesting mesh of cultures
Very complete information and calling attention to details. Liked the ability to skip or backtrack areas.
Response from the operator: Dear Kathy, Thank you for your review! It's great you enjoyed your experience using our app! We hope to guide you on your next travels! Best, Angeliki, Product Dept.
via Viator
Good to know
- Duration
- 1 hours
- Free cancellation
- Non-refundable
- Minimum age to book
- All ages
- Availability
- Bookable today
- Runs on
- Every day
- Hotel pickup
- No pickup, meet at start point
- Booked in 30 days
- 4
- Verdict
- Worth a Look
Why this scores 35
The Outty Ranking is a weighted composite. Here is how this experience performed on each component.
The Palace of the Grand Master E-Ticket with Audio Tour: questions travelers ask
Practical detail on this experience, plus the wider planning questions for Rhodes.
How much does The Palace of the Grand Master E-Ticket with Audio Tour cost?
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Prices start at $33 per person. The final price depends on the date, the time slot and the number of travelers, and peak weekends in Rhodes usually price higher than midweek mornings. Live pricing and remaining availability are confirmed on the booking screen before you pay.
How long does The Palace of the Grand Master E-Ticket with Audio Tour take?
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Plan for about 1 hour from start to finish, not counting travel to the meeting point. Most travelers leave another 30 minutes on either side so the rest of the day in Rhodes is not rushed.
Is The Palace of the Grand Master E-Ticket with Audio Tour worth it?
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It holds an Outty Ranking of 35 out of 100, which we label "Worth a Look". That score blends traveler sentiment (3.3/5 across 11 reviews), the depth of that review evidence, recent booking momentum, value for money against comparable culture & history in Rhodes, and how flexible the cancellation terms are.
Can I cancel or reschedule The Palace of the Grand Master E-Ticket with Audio Tour?
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No. This experience is sold on a non-refundable basis, so only book a date you are confident about. Similar experiences in the city do offer free cancellation if flexibility matters more than price.
Is The Palace of the Grand Master E-Ticket with Audio Tour suitable for kids and families?
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Yes, all ages are welcome. Families should still weigh the 1-hour running time, and strollers are easier on the earlier, quieter departures.
How far in advance should I book The Palace of the Grand Master E-Ticket with Audio Tour?
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Around 4 people booked this in the last 30 days, so popular slots go early. Two to three weeks ahead is comfortable in shoulder season, while summer weekends and holidays in Rhodes can sell out a month out. Same-day spots do open up when other travelers cancel, so it is worth checking if you are already in town.
What should I bring or wear?
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Bring photo ID, your booking confirmation on your phone, a refillable water bottle and comfortable shoes. Dress for the weather in Rhodes and add a light layer if any part of the 1-hour experience runs outdoors or after sunset.
Where does The Palace of the Grand Master E-Ticket with Audio Tour start and how do I get there?
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The exact meeting point and directions are on your voucher once you book, and they sit in central Rhodes within reach of public transport. Arrive 15 minutes early: late arrivals are treated as no-shows by most operators.
What are the best things to do in Rhodes?
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On Outty we rank every Rhodes experience on the same 0 to 100 scale, and alongside this one the highest scorers right now include Makarounas Fishing Boat Trip with swimming stop and BBQ on board, Rhodes Exclusive Swim Cruise Cocktail Open bar & Gourmet Buffet, Athens cruise: Agistri, Moni/Metopi, Aegina with lunch & drinks. The city page groups everything into most popular, highest reviewed, last minute and family-friendly so you can build a day around what actually delivers.
When is the best time to visit Rhodes?
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Booking patterns follow the same curve: prices and queues climb in peak weeks, while shoulder season gives you better availability on the top-ranked experiences and more room to change plans.
How many days do you need in Rhodes?
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Three full days covers the headline sights without sprinting. A workable rhythm is one anchor experience each morning, such as this one, an unhurried afternoon in a single neighborhood, then a food or nightlife booking in the evening. Five days lets you add a day trip outside the city.
Do I book through Outty or through the operator?
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Outty ranks and explains the experiences, then hands you to Viator to complete the booking with the operator directly. The price is the same as booking on Viator yourself, and Outty earns an affiliate commission on the referral, which is how the rankings stay free to read.
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