The Enchanted Mirror by HiddenCity in London, United Kingdom
London, United Kingdom

The Enchanted Mirror by HiddenCity

Outty Ranking 86 5.0 · 170 traveler reviews3 hoursFrom $40
Instant mobile ticketSpots available today

Outty Ranking

86/100

Exceptional. Our proprietary evaluation. How we score

Traveler rating

5.0/5

Based on 170 traveler reviews. Ratings and reviews provided by Viator and Tripadvisor.

Quick answer

Is The Enchanted Mirror by HiddenCity worth booking?

The Enchanted Mirror by HiddenCity is a 3-hour experience in London, United Kingdom, from $40 per person. It scores 86 out of 100 on the Outty Ranking, which we label “Exceptional”, based on a 5/5 rating across 170 reviews. Cancellation is free up to 24 hours before the start time. Same-day spots are currently showing.

Outty Ranking
86 / 100
Rating
5/5 (170)
Duration
3 hours
From
$40 per person

Mirror, mirror on the wall… Embark on a fairytale quest to find the Enchanted Mirror and prove yourself the wisest of them all. But beware the tricks of a deceitful Queen, and the fate of those who fail… Step into an immersive adventure inspired by the magical world of Snow White. Journey across the city, solving a trail of the Queen’s clues, sent to your phone. Interact with characters, solve puzzles and weave your way through leafy West London on your quest to find The Enchanted Mirror. Pause for food and drink at built-in break points as you undertake your challenge in teams of 2-6 players. "Open up parts of the city you never knew existed" - Time Out UK, US, or CA mobile phone number is required to take part in this experience.

What you get

    About this experience

    Mirror, mirror on the wall… Embark on a fairytale quest to find the Enchanted Mirror and prove yourself the wisest of them all. But beware the tricks of a deceitful Queen, and the fate of those who fail… Step into an immersive adventure inspired by the magical world of Snow White. Journey across the city, solving a trail of the Queen’s clues, sent to your phone. Interact with characters, solve puzzles and weave your way through leafy West London on your quest to find The Enchanted Mirror. Pause for food and drink at built-in break points as you undertake your challenge in teams of 2-6 players. "Open up parts of the city you never knew existed" - Time Out UK, US, or CA mobile phone number is required to take part in this experience.

    What's included

    Included

    • Interactions with people you meet, in the real world
    • A prize for every player in successful teams, as well as your place on the leaderboard
    • Hands-on physical puzzles for your team to solve
    • Interactive text messages and phone calls with characters in the story
    • A story that changes with the decisions you make
    • Optional breaks in pubs and cafes, where you can pick up refreshments
    • A fully flexible ticket – you can change your date or time yourself, any time

    What you'll see and do

    1. Kensington

      A 3-4 hour immersive adventure across South Kensington and West London. Journey across the city, solving a trail of clues sent to your phone, in a treasure hunt-style experience. Play a role in the story as you uncover secret locations, unravel riddles and solve puzzles. Pause for food and drinks at built-in break points. Embark on your experience in teams of 2-6 players. Split large groups into multiple teams to play head to head. UK, US, or CA mobile phone number is required to take part in this experience.

      180 minutes here

    Where it starts and ends

    Meeting point

    London

    Follow instructions sent via mobile.

    Hotel pickup

    No pickup: everyone meets at the start point.

    Ends at

    Returns to the starting point

    Before you book

    Cancellation
    For a full refund, cancel at least 24 hours before the scheduled departure time.
    Ticket
    Mobile Only
    Runs on
    Every day
    Group size
    Up to 15 travelers per booking
    Operated by
    HiddenCity

    Know before you go

    • Service animals allowed
    • Public transportation options are available nearby
    • Suitable for all physical fitness levels

    Photos

    The Enchanted Mirror by HiddenCity in London, photo 2The Enchanted Mirror by HiddenCity in London, photo 3The Enchanted Mirror by HiddenCity in London, photo 4The Enchanted Mirror by HiddenCity in London, photo 5The Enchanted Mirror by HiddenCity in London, photo 6The Enchanted Mirror by HiddenCity in London, photo 7

    Traveler reviews

    168 verified traveler reviews for The Enchanted Mirror by HiddenCity. Ratings and reviews provided by Viator and Tripadvisor.

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    Odyssey14949420515 · October 2026

    Great experience

    An absolutely lovely trip with a great mix of walking and search clues alongosde physical clues during breaks at the pub and clues. It was a wonderful way of getting to explore a new part of london

    via Tripadvisor

    fionabT1215GP · September 2026

    HiddenCity - Reflected

    After opting to attempt to complete “The Enchanted Mirror” we purchased the tickets directly from the operator. Prices and general information concerning the individual games are available on the informative website. All members of the team provided their mobile phone numbers and immediately texts started to come through with challenges, riddles and clues. Route directions are designed to be solved but if there any problems encountered along the way you can text for help or hints which are provided immediately. The actual challenge begins to creep in and we found asking for help to be the very last straw. The game also involved interacting with real people in real jobs which is so amusing. The game also provides stopping points within the game where refreshments can be taken. One of these was particularly popular with us and the food was superb. This is a fantastic way to see parts of London that you may never have normally ventured into. As a family experience it was heartwarming and so much fun, fun, fun. The backup from HiddenCity is brilliant and I cannot wait to do the next game.

    via Tripadvisor

    ShiftyPaul · August 2026

    Great fun on the Enchanted Mirror game

    This was great fun! Starting in South Kensington we were guided as we solved clues across Hyde Park to Notting Hill finishing up in High Street Kensington. A few stops along the was for refreshments made the afternoon pass by in a jiffy. A great way to see parts of London I didn’t know well (as a Londoner as well). Highly recommended

    via Tripadvisor

    725anilp · July 2026

    Enchanted Mirror mystery game

    Great experience to see west London whilst having fun solving puzzles. Took us around 2 hours and 30 mins. Was a good laugh with my wife.

    via Tripadvisor

    L6741QVandrewk · July 2026

    Treasure hunt style fun

    A great way to explore London on foot whilst playing this interactive game. Takes about 3-4 hours with a couple of pit stops for refreshments. We really enjoyed it and would recommend.

    via Tripadvisor

    Good to know

    Duration
    3 hours
    Free cancellation
    Up to 24h before
    Minimum age to book
    All ages
    Availability
    Bookable today
    Runs on
    Every day
    Hotel pickup
    No pickup, meet at start point
    Booked in 30 days
    59
    Verdict
    Exceptional

    Who runs this experience

    Operated by HiddenCity, who run 3 experiences we rank across 1 city, with an average Outty Ranking of 85.1.

    See everything HiddenCity runs

    Why this scores 86

    The Outty Ranking is a weighted composite. Here is how this experience performed on each component.

    Traveler sentiment (30% weight)97
    Review evidence (18% weight)68
    Booking momentum (14% weight)63
    Value for money (12% weight)100
    Listing quality (10% weight)85
    Local standing (8% weight)88
    Booking flexibility (8% weight)100

    The Enchanted Mirror by HiddenCity: questions travelers ask

    Practical detail on this experience, plus the wider planning questions for London.

    How much does The Enchanted Mirror by HiddenCity cost?

    +

    Prices start at $40 per person. The final price depends on the date, the time slot and the number of travelers, and peak weekends in London usually price higher than midweek mornings. Live pricing and remaining availability are confirmed on the booking screen before you pay.

    How long does The Enchanted Mirror by HiddenCity take?

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    Plan for about 3 hours from start to finish, not counting travel to the meeting point. Most travelers leave another 30 minutes on either side so the rest of the day in London is not rushed.

    Is The Enchanted Mirror by HiddenCity worth it?

    +

    It holds an Outty Ranking of 86 out of 100, which we label "Exceptional". That score blends traveler sentiment (5/5 across 170 reviews), the depth of that review evidence, recent booking momentum, value for money against comparable most highly reviewed in London, and how flexible the cancellation terms are.

    Can I cancel or reschedule The Enchanted Mirror by HiddenCity?

    +

    Yes. Cancel free up to 24 hours before the start time for a full refund. Inside that window the booking is non-refundable, and no-shows are not refunded.

    Is The Enchanted Mirror by HiddenCity suitable for kids and families?

    +

    Yes, all ages are welcome. Families should still weigh the 3-hour running time, and strollers are easier on the earlier, quieter departures.

    How far in advance should I book The Enchanted Mirror by HiddenCity?

    +

    Around 59 people booked this in the last 30 days, so popular slots go early. Two to three weeks ahead is comfortable in shoulder season, while summer weekends and holidays in London can sell out a month out. Same-day spots do open up when other travelers cancel, so it is worth checking if you are already in town.

    What should I bring or wear?

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    Bring photo ID, your booking confirmation on your phone, a refillable water bottle and comfortable shoes. Dress for the weather in London and add a light layer if any part of the 3-hour experience runs outdoors or after sunset.

    Where does The Enchanted Mirror by HiddenCity start and how do I get there?

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    The exact meeting point and directions are on your voucher once you book, and they sit in central London within reach of public transport. Arrive 15 minutes early: late arrivals are treated as no-shows by most operators.

    What are the best things to do in London?

    +

    London's best attractions split cleanly: the museums are free and need no booking, so the paid market is about views, theatre and getting out of the city for a day. That makes value scoring unusually important here, and the Outty Ranking penalises anything charging premium prices for access you could get for nothing. On Outty we rank every London experience on the same 0 to 100 scale, and alongside this one the highest scorers right now include The Great British Rock and Roll Walking Tour, Soho Music & Historic Pubs Tour, London Small Group Tour of Historical Pubs. The city page groups everything into most popular, highest reviewed, last minute and family-friendly so you can build a day around what actually delivers.

    When is the best time to visit London?

    +

    May to September for long evenings, December for the Christmas markets. Booking patterns follow the same curve: prices and queues climb in peak weeks, while shoulder season gives you better availability on the top-ranked experiences and more room to change plans.

    How many days do you need in London?

    +

    Three full days covers the headline sights without sprinting. A workable rhythm is one anchor experience each morning, such as this one, an unhurried afternoon in a single neighborhood, then a food or nightlife booking in the evening. Five days lets you add a day trip outside the city.

    Do I book through Outty or through the operator?

    +

    Outty ranks and explains the experiences, then hands you to Viator to complete the booking with the operator directly. The price is the same as booking on Viator yourself, and Outty earns an affiliate commission on the referral, which is how the rankings stay free to read.

    What is included in The Enchanted Mirror by HiddenCity?

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    Included: Interactions with people you meet, in the real world; A prize for every player in successful teams, as well as your place on the leaderboard; Hands-on physical puzzles for your team to solve; Interactive text messages and phone calls with characters in the story; and A story that changes with the decisions you make. Always check the voucher for the final list before you travel.

    Where is the meeting point for The Enchanted Mirror by HiddenCity?

    +

    Follow instructions sent via mobile. Hotel pickup is not included, so plan your own transport and arrive 15 minutes early.

    Will I get instant confirmation and a mobile ticket for The Enchanted Mirror by HiddenCity?

    +

    Confirmation is sent by the operator after booking, usually within 48 hours; if it is not confirmed you are not charged. Mobile tickets are accepted, so you can show the voucher on your phone.

    What happens to The Enchanted Mirror by HiddenCity if the weather is bad?

    +

    It generally runs rain or shine, so dress for the forecast in London. Standard cancellation terms apply: free cancellation up to 24 hours before the start.

    Ready to lock in your spot?

    Pick a date, choose your group, and see the exact price for The Enchanted Mirror by HiddenCity.

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