Sunset Kayaking w/ Florida Bioluminescence Combo Tour | Haulover canal

Great family memories made

Jeremiah did a great job helping us see all types of wildlife including the beautiful bioluminescent plankton. This was our second Florida kayaking tour this summer. This was by far a much better experience than our other trip on the gulf side of the peninsula. Our family had a great time kayaking, though the alligator freaked the kids out… my husband and I loved it. Jeremiah was so good at sharing information about the wildlife and habitat. We were lucky to have a small private tour versus other very large groups that launched around the same time.

via Tripadvisor

Great easy pace tour for family

Great tour with family of 4 (kids 13 and 8). Our guide Brian was great and very knowledgeable about the wildlife and the area. He gave my 8 year old a net (called a "critter getter") for her to catch jellies. We saw manatee, an alligator, racoon, bioluminescent jellies and lots of bird species. Very relaxing pace, no boat traffic. A very beautiful and peaceful area.

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Sunset tour

Terence was our guide and is absolutely the best he made tour very exciting if you book you want him our tour was windy but I thought that made it fun we saw dolphins also on tour

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Great night!

Our guide Terence was awesome. We loved being out on the water at night. We brought bug spray but our guide had some for guests that didn’t. He took photos and shared them with us so we could leave our phones behind and trurly enjoy the moment.

via Viator

Not a very good experience…

I booked a tour for my birthday to enjoy the sunset and see the bioluminescence. 1. At first, our tour was rescheduled an hour later. We were supposed to start the briefing at 6:30 pm but actually started at 7:30 pm. For the sunset that timing was fine, but we had driven three hours to get there, and it would have been very useful to know about the delay in advance, since we just wasted that hour sitting in a restaurant. 2. During the tour we were mostly paddling back and forth in circles. The location itself was not very interesting. 3. We found a few glowing jellyfish that we touched and noticed a slight glow. But there was nothing even close to the scale and brightness shown in your promotional videos. I was really disappointed. Later, we were supposedly waiting for dolphins at night — but we had already seen them ourselves during the day without the guide. What I noticed was that we were just floating around and basically “doing whatever,” while the guide was sitting under a sign, looking at his phone… After about 10 minutes of this pointless paddling, I asked to be taken back to shore, because I realized we weren’t going to see anything else. Yes, maybe the guide was right and the cloudy weather was the reason there was no bioluminescence. But if you already know that under such weather conditions nothing will be visible — then call your guests, reschedule the tour. You’ve been doing this for many years, yet you still leave people with such bad impressions.

Response from the operator: Hi Yana, Thank you for your feedback. We are sorry to hear that your recent experience with our tour did not meet your expectations. We strive to provide enjoyable and memorable experiences for all our guests, and we appreciate you bringing your concerns to our attention. We understand that it can be disappointing when conditions like wildlife visibility or weather are not as anticipated, especially since these are factors outside of our control. We do highlight this on our website to set clear expectations for all our guests. Next steps We would be happy to discuss your experience further and address your specific concerns. You can reach out to us directly at 321-735-9400 so we can have a more in-depth conversation. We value your business and are always looking for ways to improve our tours.

via Tripadvisor