Snorkel Tour! Turtles & Underground Cenote from Playa del Carmen
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September 2026
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Adults
Age 13 and over
Children
Age 12 and under
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Free cancellation up to 24 hours before. Same price on Viator, Outty earns a commission.
Traveler rating
5.0/5
Based on 6 traveler reviews. Ratings and reviews provided by Viator and Tripadvisor.
Quick answer
Is Snorkel Tour! Turtles & Underground Cenote from Playa del Carmen worth booking?
Snorkel Tour! Turtles & Underground Cenote from Playa del Carmen is a 5-hour experience in Playa del Carmen, Mexico, from $110 per person. It scores 63 out of 100 on the Outty Ranking, which we label “Solid Choice”, based on a 5/5 rating across 6 reviews. Cancellation is free up to 24 hours before the start time. Same-day spots are currently showing.
- Outty Ranking
- 63 / 100
- Rating
- 5/5 (6)
- Duration
- 5 hours
- From
- $110 per person
Our professional guides will ensure that you enjoy a fascinating experience. Even if you do not have experience snorkeling or if you are not a very good swimmer, the guide will ensure that you enjoy the experience safely
What you get
- Certified guide
- Round transportation from Cancun, Playa del Carmen or Riviera Maya
- Snorkel at Akumal for Turtle sightseeing
- Snorkeling equipment
- Snacks
- Visit to underground cenote
About this experience
Our professional guides will ensure that you enjoy a fascinating experience. Even if you do not have experience snorkeling or if you are not a very good swimmer, the guide will ensure that you enjoy the experience safely, adapting to your level of swimming knowledge. We will travel to the second largest barrier reef in the world, located off the coast of Akumal, where we will do the snorkel activity, we will meet face to face in the natural habitat of 3 different species of turtles and you will be able to swim with them In the end, you will be shocked with the tour we will take inside our underground caverns where we will find infinite channels of cenotes that connect below the ground, an adventure you will certainly not want to miss The complete snorkeling equipment is free of charge for cenote activity. This equipment is washed and carefully disinfected every day
What's included
Included
- Certified guide
- Round transportation from Cancun, Playa del Carmen or Riviera Maya
- Snorkel at Akumal for Turtle sightseeing
- Snorkeling equipment
- Snacks
- Visit to underground cenote
Not included
- Preservation tax of 20 USD per person
What you'll see and do
Akumal
Enjoy a snorkeling tour in the Bay of Akumal in search of 3 of the 7 species of sea turtles in the world, accompanied by the beautiful barrier reef where you can discover the infinite variety of marine fauna of this region. A short 5-minute boat ride will be included to go to the turtle area.
60 minutes here
Puerto Aventuras
Travel to the low jungle of the Yucatan Peninsula and explore the unforgettable world of underground rivers and "cenotes". Swim in the crystal blue waters of these unique limestone pools and relax among the thousands of white stalactites and stalagmites that surround you at every turn.
120 minutes here
Where it starts and ends
Hotel pickup
Pickup is included for all travelers. Pickup begins about 60 minutes before departure.
Before you book
- Cancellation
- For a full refund, cancel at least 24 hours before the scheduled departure time.
- Languages
- en, es
- Ticket
- Mobile Only
- Runs on
- Every day
- Group size
- Up to 15 travelers per booking
- Operated by
- Trascendence Group
Know before you go
- Infants are required to sit on an adult’s lap
- Not recommended for travelers with spinal injuries
- Not recommended for pregnant travelers
- Not recommended for travelers with poor cardiovascular health
- Suitable for all physical fitness levels
- Travelers must bring towels, swim suit and change of clothes
- Does not include preservation tax of 20 USD per person
- Only biodegradable sunscreen can be used (small amounts)
- Life vest is mandatory
- Pregnant travelers can't participate in the tour for safety reasons
Photos
What travelers are saying
Outty’s summary of the themes that recur across 6 traveler reviews. Written by us, not quoted from reviewers.
The guide
4 mentionsTravelers single out the guide as the reason the experience works.
Traveler reviews
6 verified traveler reviews for Snorkel Tour! Turtles & Underground Cenote from Playa del Carmen. Ratings and reviews provided by Viator and Tripadvisor.
Good tour with a great guide!
This was a good tour with an excellent guide, Dave! Snorkeling with the sea turtles was the absolute best! We saw 2 turtles, both were huge and beautiful! We also got to see part of the reef which not everyone gets to experience as it is dependent on sea conditions. Thankfully we picked the right day and saw all sorts of fish, sting ray, and even squid amongst the coral. The Cenote part was ok. I was expecting something a bit more grand, however Dave made up for it with the information he shared. Pick up and drop off from our hotel was smooth. Overall, we’d book with Ocean Tours again, especially if Dave is the guide. ¡Muchas gracias Dave!
Response from the operator: Thank you so much for your wonderful review! We’re thrilled to hear you had such a great experience with Dave and enjoyed snorkeling with the sea turtles and reef. Seeing turtles, rays, squid, and colorful fish truly makes for an unforgettable day, and we’re happy the sea conditions allowed you to experience the reef at its best! We also appreciate your honest feedback about the cenote visit, and we’re glad Dave’s knowledge and passion helped make that part of the tour more enjoyable. We’ll be sure to share your kind words with him — he’ll be very happy to hear them. Thank you again for choosing Ocean Tours. We’d love to welcome you back for another adventure in the future. ¡Muchas gracias!
via Viator
Amazing experience
Amazing experience, our guide Ari was awesome. Just a heads up you can't use sunscreen at all- not even reef safe. Worth the sunburn, I'd do it again but plan accordingly with sun protective clothing!
Response from the operator: We thank you for allowing us to be part of this amazing vacation. We are glad to hear you had an amazing time, and that together we can protect nature, where we will use clothes suitable for the sun. Thank you again. Hope to see you soon.
via Viator
5 star review for Rafael
This was one of the best tours I’ve done ever. Our guide Rafael made our whole group laugh and feel safe during the trip. Would recommend booking this tour.
Response from the operator: We truly appreciate that you gave us the chance to share this adventure with you For out staff, the goal is to make the day as special and memorable as possible Mexico has plenty more to offer, we hope to see you soon for your next adventure
via Viator
Turtle
We spent a very nice day in the company of aurelie It was really beautiful thanks to the whole pixan team
Response from the operator: Nous sommes heureux que vous ayez apprécié votre expérience, nous espérons vous revoir bientôt pour votre prochaine aventure.
via Tripadvisor (translated)
Love them turtles
This was my first visit at 75 years old and have some mobility issues.The guide was so nice (Julia was her name) and very helpful to all participants. She went out of her way to help everybody of all skill levels. Of course. We saw turtles, rays and fish as well as swimming in the underground cenote. Finally, while I don't normally get the full picture package, I did this time. The photographer Rafa took some really good pictures both on land, on the water. And under water.
Response from the operator: There is no age limit to adventure, our staff tries their best to help and acommodate the needs of our travelers Akumal is a beautiful place filled with marine life and incredible views, we are happy that you got to enjoy it There is still plenty more to explore, we hope to welcome you again soon
via Viator
Good to know
- Duration
- 5 hours
- Free cancellation
- Up to 24h before
- Minimum age to book
- All ages
- Availability
- Bookable today
- Runs on
- Every day
- Price range
- $110 to $128
- Hotel pickup
- Included for all travelers
- Booked in 30 days
- 2
- Verdict
- Solid Choice
Why this scores 63
The Outty Ranking is a weighted composite. Here is how this experience performed on each component.
Snorkel Tour! Turtles & Underground Cenote from Playa del Carmen: questions travelers ask
Practical detail on this experience, plus the wider planning questions for Playa del Carmen.
How much does Snorkel Tour! Turtles & Underground Cenote from Playa del Carmen cost?
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Prices start at $110 per person. The final price depends on the date, the time slot and the number of travelers, and peak weekends in Playa del Carmen usually price higher than midweek mornings. Live pricing and remaining availability are confirmed on the booking screen before you pay.
How long does Snorkel Tour! Turtles & Underground Cenote from Playa del Carmen take?
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Plan for about 5 hours from start to finish, not counting travel to the meeting point. Most travelers leave another 30 minutes on either side so the rest of the day in Playa del Carmen is not rushed.
Is Snorkel Tour! Turtles & Underground Cenote from Playa del Carmen worth it?
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It holds an Outty Ranking of 63 out of 100, which we label "Solid Choice". That score blends traveler sentiment (5/5 across 6 reviews), the depth of that review evidence, recent booking momentum, value for money against comparable last minute in Playa del Carmen, and how flexible the cancellation terms are.
Can I cancel or reschedule Snorkel Tour! Turtles & Underground Cenote from Playa del Carmen?
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Yes. Cancel free up to 24 hours before the start time for a full refund. Inside that window the booking is non-refundable, and no-shows are not refunded.
Is Snorkel Tour! Turtles & Underground Cenote from Playa del Carmen suitable for kids and families?
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Yes, all ages are welcome. Families should still weigh the 5-hour running time, and strollers are easier on the earlier, quieter departures.
How far in advance should I book Snorkel Tour! Turtles & Underground Cenote from Playa del Carmen?
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Around 2 people booked this in the last 30 days, so popular slots go early. Two to three weeks ahead is comfortable in shoulder season, while summer weekends and holidays in Playa del Carmen can sell out a month out. Same-day spots do open up when other travelers cancel, so it is worth checking if you are already in town.
What should I bring or wear?
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Bring photo ID, your booking confirmation on your phone, a refillable water bottle and comfortable shoes. Dress for the weather in Playa del Carmen and add a light layer if any part of the 5-hour experience runs outdoors or after sunset.
Where does Snorkel Tour! Turtles & Underground Cenote from Playa del Carmen start and how do I get there?
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The exact meeting point and directions are on your voucher once you book, and they sit in central Playa del Carmen within reach of public transport. Arrive 15 minutes early: late arrivals are treated as no-shows by most operators.
What are the best things to do in Playa del Carmen?
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On Outty we rank every Playa del Carmen experience on the same 0 to 100 scale, and alongside this one the highest scorers right now include VIP Chichen Itza Private Tour, VIP Tulum Private Tour, Chichen Itza Private Tour VIP. The city page groups everything into most popular, highest reviewed, last minute and family-friendly so you can build a day around what actually delivers.
When is the best time to visit Playa del Carmen?
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Booking patterns follow the same curve: prices and queues climb in peak weeks, while shoulder season gives you better availability on the top-ranked experiences and more room to change plans.
How many days do you need in Playa del Carmen?
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Three full days covers the headline sights without sprinting. A workable rhythm is one anchor experience each morning, such as this one, an unhurried afternoon in a single neighborhood, then a food or nightlife booking in the evening. Five days lets you add a day trip outside the city.
Do I book through Outty or through the operator?
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Outty ranks and explains the experiences, then hands you to Viator to complete the booking with the operator directly. The price is the same as booking on Viator yourself, and Outty earns an affiliate commission on the referral, which is how the rankings stay free to read.
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