
Rio Secreto and Tulum Tour from Cancun or Riviera Maya Hotels
Traveler rating
4.7/5
Based on 454 traveler reviews. Ratings and reviews provided by Viator and Tripadvisor.
Quick answer
Is Rio Secreto and Tulum Tour from Cancun or Riviera Maya Hotels worth booking?
Rio Secreto and Tulum Tour from Cancun or Riviera Maya Hotels is a 5.5-hour experience in Tulum, Mexico, from $139 per person. It scores 76 out of 100 on the Outty Ranking, which we label “Strongly Recommended”, based on a 4.7/5 rating across 454 reviews. Cancellation is free up to 24 hours before the start time. Same-day spots are currently showing.
- Outty Ranking
- 76 / 100
- Rating
- 4.7/5 (454)
- Duration
- 5.5 hours
- From
- $139 per person
Río Secreto is the new ecological inspiration of our region. It has recently been designated as one of Mexico’s most distinct and alluring nature reserves, and this unique destination is quickly becoming the pride of all Mexicans. Visitors often feel transformed by their journey deep inside Río Secreto. It’s a rare and exotic opportunity to admire the unequaled beauty of our beloved Mexico and Mother Earth
What you get
About this experience
Río Secreto is the new ecological inspiration of our region. It has recently been designated as one of Mexico’s most distinct and alluring nature reserves, and this unique destination is quickly becoming the pride of all Mexicans. Visitors often feel transformed by their journey deep inside Río Secreto. It’s a rare and exotic opportunity to admire the unequaled beauty of our beloved Mexico and Mother Earth
What's included
Included
- Life jacket. Wetsuit. Lockers. Towels. Helmet with lamp.
- Government fees
- Bottled water
- In-vehicle air conditioning
- Lunch
- Umbrella
Not included
- Alcoholic beverages
- Photos
- Souvenirs
What you'll see and do
Tulum
You will arrive to Tulum Ruins, where their guide will provide approximately 40 minutes of information about the área, as well as some instructions about the tour, so they can be able to enjoy almost one hour of free time before going to Río Secreto.
120 minutes here · Admission included
Rio Secreto
When arriving to the reserve, one of our guides will provide them with safety measures and the necessary equipment. Before entering the mayan underworld, visitors will tour around the paths of our nature reserve, where they will receive a mayan welcome. You will walk and swim through beautiful natural cristal galleries, during a tour of máximum 1km, lasting approximately 1.5 hours.
180 minutes here · Admission included
Where it starts and ends
Meeting point
Tulum
Guests staying in Tulum Downtown or where pickup is unavailable may choose the meeting point: Super Aky (BBVA): 07:00.
Meeting point
Tulum
Guests staying in downtown Playa del Carmen or where pickup is unavailable may choose a meeting point: La Perla Pixan 07:35, Plaza Antigua (Elite Lockers) 07:50, Coco Bongo 07:45. If none is selected, the closest to your accommodation will be assigned.
Meeting point
Tulum
Guests staying in downtown Playa del Carmen or where pickup is unavailable may choose a meeting point: La Perla Pixan 07:35, Plaza Antigua (Elite Lockers) 07:50, Coco Bongo 07:45. If none is selected, the closest to your accommodation will be assigned.
Meeting point
Tulum
For guests staying at hotels in downtown Cancún, you may choose one of the following meeting points: – OASIS SMART: 07:50 If no meeting point is selected, the one closest to your hotel will be assigned automatically.
Meeting point
Tulum
For guests staying at hotels in downtown Cancún, you may choose one of the following meeting points: – AMBIANCE SUITES: 07:50 If no meeting point is selected, the one closest to your hotel will be assigned.
Meeting point
Tulum
For guests staying at hotels in downtown Cancún, you may choose one of the following meeting points: – IBIS CANCÚN: 07:55 If no meeting point is selected, the one closest to your hotel will be assigned.
Meeting point
Tulum
Guests staying in downtown Playa del Carmen or where pickup is unavailable may choose a meeting point: La Perla Pixan 07:35, Plaza Antigua (Elite Lockers) 07:50, Coco Bongo 07:45. If none is selected, the closest to your accommodation will be assigned.
Meeting point
Tulum
Meeting point
Tulum
Carretera Federal Libre Chetumal – Puerto Juárez Km 283.5, Ejido Sur, 77712 Playa del Carmen, Quintana Roo, México
Hotel pickup
Pickup is available for selected locations. Pickup begins about 60 minutes before departure.
Ends at
Guests staying in Tulum Downtown or where pickup is unavailable may choose the meeting point: Super Aky (BBVA): 07:00.
Ends at
Guests staying in downtown Playa del Carmen or where pickup is unavailable may choose a meeting point: La Perla Pixan 07:35, Plaza Antigua (Elite Lockers) 07:50, Coco Bongo 07:45. If none is selected, the closest to your accommodation will be assigned.
Ends at
Guests staying in downtown Playa del Carmen or where pickup is unavailable may choose a meeting point: La Perla Pixan 07:35, Plaza Antigua (Elite Lockers) 07:50, Coco Bongo 07:45. If none is selected, the closest to your accommodation will be assigned.
Ends at
For guests staying at hotels in downtown Cancún, you may choose one of the following meeting points: – OASIS SMART: 07:50 If no meeting point is selected, the one closest to your hotel will be assigned automatically.
Ends at
For guests staying at hotels in downtown Cancún, you may choose one of the following meeting points: – AMBIANCE SUITES: 07:50 If no meeting point is selected, the one closest to your hotel will be assigned.
Ends at
For guests staying at hotels in downtown Cancún, you may choose one of the following meeting points: – IBIS CANCÚN: 07:55 If no meeting point is selected, the one closest to your hotel will be assigned.
Ends at
Guests staying in downtown Playa del Carmen or where pickup is unavailable may choose a meeting point: La Perla Pixan 07:35, Plaza Antigua (Elite Lockers) 07:50, Coco Bongo 07:45. If none is selected, the closest to your accommodation will be assigned.
Ends at
Returns to the starting point
Ends at
Carretera Federal Libre Chetumal – Puerto Juárez Km 283.5, Ejido Sur, 77712 Playa del Carmen, Quintana Roo, México
Before you book
- Cancellation
- For a full refund, cancel at least 24 hours before the scheduled departure time.
- Languages
- en, es
- Ticket
- Mobile Only
- Runs on
- Every day
- Group size
- Up to 15 travelers per booking
- Operated by
- Rio Secreto
Know before you go
- Public transportation options are available nearby
- Not recommended for travelers with spinal injuries
- Not recommended for travelers with poor cardiovascular health
- Travelers should have at least a moderate level of physical fitness
Photos






What travelers are saying
Outty’s summary of the themes that recur across 453 traveler reviews. Written by us, not quoted from reviewers.
The guide
9 mentionsTravelers single out the guide as the reason the experience works.
Knowledge and storytelling
3 mentionsReviewers describe the commentary as informative rather than scripted.
Photo opportunities
2 mentionsThe views and photo stops come up again and again.
Value for money
2 mentionsTravelers feel they got more than they paid for.
Food and drink
2 mentionsThe tastings and food stops are a highlight for most reviewers.
Good for families
2 mentionsReviewers traveling with kids report it landed well with their group.
Traveler reviews
453 verified traveler reviews for Rio Secreto and Tulum Tour from Cancun or Riviera Maya Hotels. Ratings and reviews provided by Viator and Tripadvisor.
Wonderful excursion!
Somewhat long van ride but worth the wait! Ana was a fantastic guide! Very informative and friendly! I’ve never seen anything quite like Rio Secreto!
via Viator
A place not to be missed
Two families (children are 18, 16, 11 and 9) had a wonderful day with our guide Imelda: She was so knowledgeable and respectful of the cave system, and the Mayan history and culture. It was a truly moving experience to be somewhere that felt so untouched by humanity, We even got to see a blind cavefish!
via Tripadvisor
Great Experience
It was so fun the caves were amazing and everyone that worked was so helpful. From the driver and photographer to the guide and driver everyone was incredible helpful. For what you get the fee is so fair and the visit is very long. So much to see and it’s incredible the whole atmosphere is great and our group was just my eight family members. There weren’t tons of people anywhere and no one in the cave with us.
via Tripadvisor
We did Rio Secreto and Tulum - I would only do one.
TLDR: Do Rio Secreto its amazing. Dont bother with Tulum. Me and my wife booked to do the Tulum and the Rio Secreto package. On the Itenary it says Tulum first then Rio Secreto. This is not set in stone and we did them the opposite way round. We absolutely loved Rio Secreto, it was an amazing experience and at no point did we ever not feel safe and we found out so many things about one of the coolest parts of Nature. They provide you wife life jackets, helmets and wet suits with towels. No photography is allowed at Rio Secreto which is a shame but it is done to seel you their photos. We didnt like them so we didnt bother. Our guide Aaron was lovely and friendly. After the Secreto we had some lunch, this was ok for what it was, a few pasta options with meat, rice, veg. It was all decent enough. We then went to Tulum after lunch. If im being completely honest, I would suggest not bothering with Tulum, there are a few ruins to look at, you cannot go in them or on them so you admire them from afar. Because we did it second as well, it was at the peak heat of the day and as you are not allowed to take plastic into the ruins it made walking around in the heat with no water difficult. We messaged the guide the day of to ask if there was anything we needed, they suggested water shoes and that was it really. My advice: Water Shoes Money for a tip for the driver An insulated water bottle because you can take those into Tulum A change of clothes if you are doing both.
via Viator
Cenote tour was incredible
Tour was incredible. Unfortunately, the driver was at the wrong hotel... not sure why not effort to contact me was made. I purchased an out of pocket cab (about 100 USD) and was later told it would be refunded... 2 weeks later, nothing.
via Tripadvisor
Good to know
- Duration
- 5.5 hours
- Free cancellation
- Up to 24h before
- Minimum age to book
- All ages
- Availability
- Bookable today
- Runs on
- Every day
- Hotel pickup
- Available for selected locations
- Booked in 30 days
- 159
- Verdict
- Strongly Recommended
Who runs this experience
Operated by Rio Secreto, who run 3 experiences we rank across 1 city, with an average Outty Ranking of 67.8.
See everything Rio Secreto runsWhy this scores 76
The Outty Ranking is a weighted composite. Here is how this experience performed on each component.
Rio Secreto and Tulum Tour from Cancun or Riviera Maya Hotels: questions travelers ask
Practical detail on this experience, plus the wider planning questions for Tulum.
How much does Rio Secreto and Tulum Tour from Cancun or Riviera Maya Hotels cost?
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Prices start at $139 per person. The final price depends on the date, the time slot and the number of travelers, and peak weekends in Tulum usually price higher than midweek mornings. Live pricing and remaining availability are confirmed on the booking screen before you pay.
How long does Rio Secreto and Tulum Tour from Cancun or Riviera Maya Hotels take?
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Plan for about 5.5 hours from start to finish, not counting travel to the meeting point. Most travelers leave another 30 minutes on either side so the rest of the day in Tulum is not rushed.
Is Rio Secreto and Tulum Tour from Cancun or Riviera Maya Hotels worth it?
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It holds an Outty Ranking of 76 out of 100, which we label "Strongly Recommended". That score blends traveler sentiment (4.7/5 across 454 reviews), the depth of that review evidence, recent booking momentum, value for money against comparable last minute in Tulum, and how flexible the cancellation terms are.
Can I cancel or reschedule Rio Secreto and Tulum Tour from Cancun or Riviera Maya Hotels?
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Yes. Cancel free up to 24 hours before the start time for a full refund. Inside that window the booking is non-refundable, and no-shows are not refunded.
Is Rio Secreto and Tulum Tour from Cancun or Riviera Maya Hotels suitable for kids and families?
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Yes, all ages are welcome. Families should still weigh the 5.5-hour running time, and strollers are easier on the earlier, quieter departures.
How far in advance should I book Rio Secreto and Tulum Tour from Cancun or Riviera Maya Hotels?
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Around 159 people booked this in the last 30 days, so popular slots go early. Two to three weeks ahead is comfortable in shoulder season, while summer weekends and holidays in Tulum can sell out a month out. Same-day spots do open up when other travelers cancel, so it is worth checking if you are already in town.
What should I bring or wear?
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Bring photo ID, your booking confirmation on your phone, a refillable water bottle and comfortable shoes. Dress for the weather in Tulum and add a light layer if any part of the 5.5-hour experience runs outdoors or after sunset.
Where does Rio Secreto and Tulum Tour from Cancun or Riviera Maya Hotels start and how do I get there?
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The exact meeting point and directions are on your voucher once you book, and they sit in central Tulum within reach of public transport. Arrive 15 minutes early: late arrivals are treated as no-shows by most operators.
What are the best things to do in Tulum?
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On Outty we rank every Tulum experience on the same 0 to 100 scale, and alongside this one the highest scorers right now include Chichen Itza from Cancun : Cenote, Valladolid and Mayan Cuisine, Tulum Ruins, Turtles in Akumal and Cenote tour, Tulum Guided Tour, Magical Cenote, Lagoon Snorkeling and Beachside Lunch. The city page groups everything into most popular, highest reviewed, last minute and family-friendly so you can build a day around what actually delivers.
When is the best time to visit Tulum?
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Booking patterns follow the same curve: prices and queues climb in peak weeks, while shoulder season gives you better availability on the top-ranked experiences and more room to change plans.
How many days do you need in Tulum?
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Three full days covers the headline sights without sprinting. A workable rhythm is one anchor experience each morning, such as this one, an unhurried afternoon in a single neighborhood, then a food or nightlife booking in the evening. Five days lets you add a day trip outside the city.
Do I book through Outty or through the operator?
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Outty ranks and explains the experiences, then hands you to Viator to complete the booking with the operator directly. The price is the same as booking on Viator yourself, and Outty earns an affiliate commission on the referral, which is how the rankings stay free to read.
What is included in Rio Secreto and Tulum Tour from Cancun or Riviera Maya Hotels?
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Included: Life jacket. Wetsuit. Lockers. Towels. Helmet with lamp; Government fees; Bottled water; In-vehicle air conditioning; and Lunch. Not included: Alcoholic beverages; Photos; and Souvenirs. Always check the voucher for the final list before you travel.
Does Rio Secreto and Tulum Tour from Cancun or Riviera Maya Hotels include hotel pickup?
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Yes, pickup is offered, or you can meet at the start point instead from 167 listed pickup locations in and around Tulum. Be ready about 60 minutes before the start time. You can also enter a custom pickup address when booking.
What languages is Rio Secreto and Tulum Tour from Cancun or Riviera Maya Hotels offered in?
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It is offered in English and Spanish. Pick your language when choosing a date and time, as not every departure runs in every language.
Will I get instant confirmation and a mobile ticket for Rio Secreto and Tulum Tour from Cancun or Riviera Maya Hotels?
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Confirmation is sent by the operator after booking, usually within 48 hours; if it is not confirmed you are not charged. Mobile tickets are accepted, so you can show the voucher on your phone.
What happens to Rio Secreto and Tulum Tour from Cancun or Riviera Maya Hotels if the weather is bad?
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It generally runs rain or shine, so dress for the forecast in Tulum. Standard cancellation terms apply: free cancellation up to 24 hours before the start.
What do travelers say about Rio Secreto and Tulum Tour from Cancun or Riviera Maya Hotels?
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Across 454 reviews averaging 4.7 out of 5, recurring themes include the guide, knowledge and storytelling, photo opportunities. Travelers single out the guide as the reason the experience works.
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