
Private Departure Transfer Service from Akumal to Cancun Airport
Traveler rating
5.0/5
Based on 57 traveler reviews. Ratings and reviews provided by Viator and Tripadvisor.
Quick answer
Is Private Departure Transfer Service from Akumal to Cancun Airport worth booking?
Private Departure Transfer Service from Akumal to Cancun Airport is a 2-hour experience in Playa del Carmen, Mexico, from $155 per person. It scores 69 out of 100 on the Outty Ranking, which we label “Solid Choice”, based on a 5/5 rating across 57 reviews. Cancellation is free up to 24 hours before the start time. Same-day spots are currently showing.
- Outty Ranking
- 69 / 100
- Rating
- 5/5 (57)
- Duration
- 2 hours
- From
- $155 per person
Welcome on board to our Mercedes Benz V250 from STP Caribe Black Luxury Service! This service includes on board bar service with 2 beers and 1 watter bottle per passenger as well as leather seats and a totally clean & disinfected cabin
What you get
About this experience
Welcome on board to our Mercedes Benz V250 from STP Caribe Black Luxury Service! This service includes on board bar service with 2 beers and 1 watter bottle per passenger as well as leather seats and a totally clean & disinfected cabin
What's included
Included
- Private transportation
- 2 Corona Beers per passenger
- One way ticket
- On-board WiFi
- wet aromatherapy facial towel.
- 1 bottled water per person
- In-vehicle air conditioning
- Alcoholic Beverages and Complementary Beers are 18+ only passengers.
Where it starts and ends
Hotel pickup
Pickup is included for all travelers. Pickup begins about 210 minutes before departure.
Ends at
Returns to the starting point
Before you book
- Cancellation
- For a full refund, cancel at least 24 hours before the scheduled departure time.
- Languages
- en, es
- Ticket
- Mobile Only
- Runs on
- Every day
- Group size
- Up to 5 travelers per booking
- Operated by
- STP Caribe
Know before you go
- Infants and small children can ride in a pram or stroller
- Service animals allowed
- Specialized infant seats are available
- Suitable for all physical fitness levels
Photos




What travelers are saying
Outty’s summary of the themes that recur across 57 traveler reviews. Written by us, not quoted from reviewers.
The guide
4 mentionsTravelers single out the guide as the reason the experience works.
Organization
2 mentionsPickup, timing, and logistics are described as running smoothly.
Traveler reviews
57 verified traveler reviews for Private Departure Transfer Service from Akumal to Cancun Airport. Ratings and reviews provided by Viator and Tripadvisor.
Great service
Quick and easy. Stopped at the pharmacy for us
via Tripadvisor
5 star service!
This was a 5 star service! Carlos Serrano Mercado was ready for us before we landed. He gave us instructions and made the airport exit stress free. Carlos walked us over to meet Wilbert, and from that moment on Wilbert took great care of us. Wilbert was very attentive and so kind. Thank you for a memorable experience! We will be recommending your services to everyone we know.
Response from the operator: Dear Guest, Thank you for sharing such a wonderful experience. We are delighted to know your arrival with STP Caribe was seamless and stress free, from Carlos Serrano Mercado’s attentive coordination before landing to Wilbert’s warm, thoughtful care throughout your journey. Providing this level of personalized service is at the heart of what we do, and your recommendation to others is the highest compliment we could receive. We look forward to welcoming you back soon for another memorable experience. Yours in luxury, STP Caribe
via Tripadvisor
Great transfer
Our transfer from Grand Palladium Kantenah with Wilbert was comfortable and pleasant. Would definitely recommend this service.
Response from the operator: Thank you for sharing your experience! We're delighted to know that your experience from Grand Palladium Kantenah with Wilbert was comfortable and pleasant. We truly appreciate your recommendation and hope to welcome you again on your next visit. It was a pleasure to serve you!
via Tripadvisor
Amazing experience
Amazing experience! A massive shout out to Mr. Wilbert for making the journey extra special. First time using this service, and we will definitely be using again.
Response from the operator: Hello dear customer! Thank you so much for your wonderful review! We are glad to know Mr. Wilbert made your first experience with STP Caribe so memorable. Your kind words mean a lot to us. It was a pleasure to serve you!
via Tripadvisor
Akumal to cancun international
Marco Dominguez is a great driver and a very personable character. He is invaluable to your organization and fits the tourism industry. Kept us entertained through our ride back to the airport. Great job Marco!!
Response from the operator: Hello dear customer! We are happy to know that Marco was great and provided an excellent service with the correct organization so that you feel comfortable during the ride. It was a pleasure to serve you!
via Tripadvisor
Good to know
- Duration
- 2 hours
- Free cancellation
- Up to 24h before
- Minimum age to book
- All ages
- Availability
- Bookable today
- Runs on
- Every day
- Hotel pickup
- Included for all travelers
- Booked in 30 days
- 20
- Verdict
- Solid Choice
Who runs this experience
Operated by STP Caribe, who run 34 experiences we rank across 3 cities, with an average Outty Ranking of 60.5.
See everything STP Caribe runsWhy this scores 69
The Outty Ranking is a weighted composite. Here is how this experience performed on each component.
Private Departure Transfer Service from Akumal to Cancun Airport: questions travelers ask
Practical detail on this experience, plus the wider planning questions for Playa del Carmen.
How much does Private Departure Transfer Service from Akumal to Cancun Airport cost?
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Prices start at $155 per person. The final price depends on the date, the time slot and the number of travelers, and peak weekends in Playa del Carmen usually price higher than midweek mornings. Live pricing and remaining availability are confirmed on the booking screen before you pay.
How long does Private Departure Transfer Service from Akumal to Cancun Airport take?
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Plan for about 2 hours from start to finish, not counting travel to the meeting point. Most travelers leave another 30 minutes on either side so the rest of the day in Playa del Carmen is not rushed.
Is Private Departure Transfer Service from Akumal to Cancun Airport worth it?
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It holds an Outty Ranking of 69 out of 100, which we label "Solid Choice". That score blends traveler sentiment (5/5 across 57 reviews), the depth of that review evidence, recent booking momentum, value for money against comparable last minute in Playa del Carmen, and how flexible the cancellation terms are.
Can I cancel or reschedule Private Departure Transfer Service from Akumal to Cancun Airport?
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Yes. Cancel free up to 24 hours before the start time for a full refund. Inside that window the booking is non-refundable, and no-shows are not refunded.
Is Private Departure Transfer Service from Akumal to Cancun Airport suitable for kids and families?
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Yes, all ages are welcome. Families should still weigh the 2-hour running time, and strollers are easier on the earlier, quieter departures.
How far in advance should I book Private Departure Transfer Service from Akumal to Cancun Airport?
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Around 20 people booked this in the last 30 days, so popular slots go early. Two to three weeks ahead is comfortable in shoulder season, while summer weekends and holidays in Playa del Carmen can sell out a month out. Same-day spots do open up when other travelers cancel, so it is worth checking if you are already in town.
What should I bring or wear?
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Bring photo ID, your booking confirmation on your phone, a refillable water bottle and comfortable shoes. Dress for the weather in Playa del Carmen and add a light layer if any part of the 2-hour experience runs outdoors or after sunset.
Where does Private Departure Transfer Service from Akumal to Cancun Airport start and how do I get there?
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The exact meeting point and directions are on your voucher once you book, and they sit in central Playa del Carmen within reach of public transport. Arrive 15 minutes early: late arrivals are treated as no-shows by most operators.
What are the best things to do in Playa del Carmen?
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On Outty we rank every Playa del Carmen experience on the same 0 to 100 scale, and alongside this one the highest scorers right now include Ride to a life changing cenotes tour, Chichén Itzá, Cenote and Valladolid with Lunch and transportation, From Playa del Carmen ATV Adventure with Ziplines, Cenote. The city page groups everything into most popular, highest reviewed, last minute and family-friendly so you can build a day around what actually delivers.
When is the best time to visit Playa del Carmen?
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Booking patterns follow the same curve: prices and queues climb in peak weeks, while shoulder season gives you better availability on the top-ranked experiences and more room to change plans.
How many days do you need in Playa del Carmen?
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Three full days covers the headline sights without sprinting. A workable rhythm is one anchor experience each morning, such as this one, an unhurried afternoon in a single neighborhood, then a food or nightlife booking in the evening. Five days lets you add a day trip outside the city.
Do I book through Outty or through the operator?
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Outty ranks and explains the experiences, then hands you to Viator to complete the booking with the operator directly. The price is the same as booking on Viator yourself, and Outty earns an affiliate commission on the referral, which is how the rankings stay free to read.
What is included in Private Departure Transfer Service from Akumal to Cancun Airport?
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Included: Private transportation; 2 Corona Beers per passenger; One way ticket; On-board WiFi; and wet aromatherapy facial towel. Always check the voucher for the final list before you travel.
Does Private Departure Transfer Service from Akumal to Cancun Airport include hotel pickup?
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Yes, pickup is offered for every traveler from 17 listed pickup locations in and around Playa del Carmen. Be ready about 210 minutes before the start time. You can also enter a custom pickup address when booking.
What languages is Private Departure Transfer Service from Akumal to Cancun Airport offered in?
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It is offered in English and Spanish. Pick your language when choosing a date and time, as not every departure runs in every language.
Will I get instant confirmation and a mobile ticket for Private Departure Transfer Service from Akumal to Cancun Airport?
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Confirmation is sent by the operator after booking, usually within 48 hours; if it is not confirmed you are not charged. Mobile tickets are accepted, so you can show the voucher on your phone.
Is Private Departure Transfer Service from Akumal to Cancun Airport wheelchair or stroller accessible?
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The operator notes: Infants and small children can ride in a pram or stroller; and Specialized infant seats are available. If accessibility is critical, contact the operator after booking to confirm arrangements for your date.
What happens to Private Departure Transfer Service from Akumal to Cancun Airport if the weather is bad?
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It generally runs rain or shine, so dress for the forecast in Playa del Carmen. Standard cancellation terms apply: free cancellation up to 24 hours before the start.
What do travelers say about Private Departure Transfer Service from Akumal to Cancun Airport?
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Across 57 reviews averaging 5.0 out of 5, recurring themes include the guide, organization. Travelers single out the guide as the reason the experience works.
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