
Private Escape: Isla Contoy & Isla Mujeres with Snorkeling
Traveler rating
4.9/5
Based on 144 traveler reviews. Ratings and reviews provided by Viator and Tripadvisor.
Quick answer
Is Private Escape: Isla Contoy & Isla Mujeres with Snorkeling worth booking?
Private Escape: Isla Contoy & Isla Mujeres with Snorkeling is a 8-hour experience in Playa del Carmen, Mexico, from $840 per person. It scores 72 out of 100 on the Outty Ranking, which we label “Strongly Recommended”, based on a 4.9/5 rating across 144 reviews. Cancellation is free up to 24 hours before the start time. Same-day spots are currently showing.
- Outty Ranking
- 72 / 100
- Rating
- 4.9/5 (144)
- Duration
- 8 hours
- From
- $840 per person
Discover the untouched beauty of Contoy National Park, snorkel among vibrant reefs and colorful marine life, and enjoy a delicious Caribbean-style lunch. End your day exploring the charming Isla Mujeres or relaxing on the iconic Playa Norte with its soft white sands and turquoise waters.
What you get
About this experience
Discover the untouched beauty of Contoy National Park, snorkel among vibrant reefs and colorful marine life, and enjoy a delicious Caribbean-style lunch. End your day exploring the charming Isla Mujeres or relaxing on the iconic Playa Norte with its soft white sands and turquoise waters.
What's included
Included
- Bottled water
- Private round trip transportation
- Lunch
- Alcoholic beverages
- Tea and coffee
- Private Bilingual guide
- Private Speadboat
Not included
- Gratuities
- Government fees
Where it starts and ends
Hotel pickup
Pickup is included for all travelers. Pickup begins about 120 minutes before departure.
Before you book
- Cancellation
- For a full refund, cancel at least 24 hours before the scheduled departure time.
- Languages
- de, ru, pt, en, it, pl, fr, es
- Ticket
- Mobile Only
- Runs on
- Every day
- Group size
- Up to 14 travelers per booking
- Operated by
- Ocean Tours Mexico
Know before you go
- Infants and small children can ride in a pram or stroller
- Specialized infant seats are available
- Not recommended for travelers with spinal injuries
- Not recommended for pregnant travelers
- Not recommended for travelers with poor cardiovascular health
- Travelers should have at least a moderate level of physical fitness
- Biodegradable sunscreen (even biodegradable) harms the coral reefs and other sealife, please apply only on exposed skin in your hotel and after water activities
Photos






What travelers are saying
Outty’s summary of the themes that recur across 142 traveler reviews. Written by us, not quoted from reviewers.
The guide
7 mentionsTravelers single out the guide as the reason the experience works.
Food and drink
5 mentionsThe tastings and food stops are a highlight for most reviewers.
Photo opportunities
3 mentionsThe views and photo stops come up again and again.
Knowledge and storytelling
2 mentionsReviewers describe the commentary as informative rather than scripted.
Organization
2 mentionsPickup, timing, and logistics are described as running smoothly.
Traveler reviews
142 verified traveler reviews for Private Escape: Isla Contoy & Isla Mujeres with Snorkeling. Ratings and reviews provided by Viator and Tripadvisor.
Fantastic experience. Tlal is great
We took a beautiful boat ride to Isla Contoy and enjoyed some amazing snorkeling. Our guide, Tlal, was absolutely fantastic and made sure we had a great experience. I highly recommend this trip to anyone looking for a perfect day on the water!
Response from the operator: Thank you so much for your review! We’re thrilled you had such a fantastic day exploring Isla Contoy and snorkeling with Tlal. We’ll be sure to share your kind words with him. Hope to welcome you back for another adventure! 🌊 Warm regards, Regina | Ocean Tours
via Tripadvisor
Perfect Day in Paradise – Isla Contoy & Isla Mujeres Experience 🌴☀️
We had an absolutely unforgettable day on this beautiful tour! Everything was perfectly organized from start to finish. After a punctual hotel pickup and a very warm welcome, we headed to the harbor in Cancún where our captain was already waiting for us. The boat ride to Isla Contoy was incredibly fun, and we were lucky enough to be the first ones there—getting to enjoy the stunning, untouched beach without any crowds. It truly felt like paradise. Our guide Luisa was outstanding: she shared so much interesting information about the island and made sure everything ran smoothly, including organizing beautiful professional photos of us that we will cherish forever. The entire boat crew was also incredibly friendly, professional, and attentive, which made the experience even more enjoyable. After a refreshing swim in the crystal-clear water, we were served an incredibly delicious and authentic lunch—honestly, it was far better than the food at our 5-star resort! Afterwards, we relaxed on the boat as we made our way to Isla Mujeres. Once there, we found ourselves right in the middle of the tourist buzz, and about 30 minutes was enough for us to take it all in. The day ended with a smooth return to the harbor and transfer back to our hotel. It was truly a perfect and memorable experience from beginning to end. We can highly recommend this tour to anyone looking for something special!
Response from the operator: Thank you so much for your incredible review! We’re truly delighted to hear that your Private Isla Contoy & Isla Mujeres experience was such a perfect and memorable day from start to finish. It’s wonderful to know you enjoyed the early arrival to Isla Contoy and had the chance to experience its untouched beauty without the crowds—those moments really are something special. We’re especially happy to hear that Luisa made such a great impression, sharing her knowledge and ensuring everything ran smoothly. We’ll be sure to pass along your kind words to her and the entire boat crew—they’ll be thrilled! It’s also great to know you enjoyed the lunch and found it even better than your resort—that’s high praise! Thank you again for your recommendation. We truly appreciate it and hope to welcome you back soon for another unforgettable adventure in the Mexican Caribbean- Laura OCEAN TOURS
via Tripadvisor
Pobyt w raju
I had the pleasure of participating in an incredible trip to the beautiful island of Contoy. The island itself is beyond description, as words are sometimes lacking, but I can describe the excellent organization of the trip. The entire trip was held in a wonderful atmosphere. Łukasz, our guide, shared his incredible knowledge of the islands, their history, and anecdotes. Pepe was no exception, also enriching the trip with his knowledge and sense of humor. I would happily recommend this trip to everyone; it was a fantastic experience!
Response from the operator: Thank you so much for your beautiful and thoughtful review! We’re truly delighted to hear that you had such an incredible experience visiting Isla Contoy. It’s a very special place, and we’re so glad its beauty left such a strong impression on you - It’s also wonderful to know that Łukasz and Pepe made your day even more memorable with their knowledge, enthusiasm, and great sense of humor. We’ll be sure to share your kind words with them—they will be very happy to hear them! Thank you for your recommendation, it truly means a lot to us. We hope to welcome you back for another fantastic adventure in the future } Warm regards, Laura Ocean Tours Mexico
via Tripadvisor
Best tour
The staff was amazing, specially pep, fer and Lukas’s, what a trio!! All the time with good vibes and music and everything
Response from the operator: Dear John, Thank you so much for your great review! We’re thrilled to hear that you had such an amazing time on our Private Escape: Isla Contoy & Isla Mujeres with Snorkeling tour. Your kind words about the crew truly mean a lot to us. Pep, Fer, and Lukas make an incredible team, and they’ll be so happy to know their good vibes, music, and energy helped make your day unforgettable! Thank you for choosing Ocean Tours. We hope to welcome you back soon for another incredible experience in the Mexican Caribbean. Warm regards, Laura Ocean Tours Team
via Tripadvisor
Awesome 🙌
Awesome. No complaints. Weather was not for snorkeling which sucked, but tour was great, guided great, food amazing. Islands awesome.
Response from the operator: Thank you so much for your review! I’m really glad to hear you still enjoyed the tour, the guidance, the food, and the beautiful islands — even with the weather not cooperating for snorkeling. We truly appreciate your positive attitude and your kind words. Hope to welcome you back for a sunnier day next time! Warm regards, Regina, Ocean Tours
via Tripadvisor
Good to know
- Duration
- 8 hours
- Free cancellation
- Up to 24h before
- Minimum age to book
- All ages
- Availability
- Bookable today
- Runs on
- Every day
- Price range
- $840 to $1,640
- Hotel pickup
- Included for all travelers
- Booked in 30 days
- 50
- Verdict
- Strongly Recommended
Who runs this experience
Operated by Ocean Tours Mexico, who run 15 experiences we rank across 3 cities, with an average Outty Ranking of 71.0 and 1 in the 90+ Club.
See everything Ocean Tours Mexico runsWhy this scores 72
The Outty Ranking is a weighted composite. Here is how this experience performed on each component.
Private Escape: Isla Contoy & Isla Mujeres with Snorkeling: questions travelers ask
Practical detail on this experience, plus the wider planning questions for Playa del Carmen.
How much does Private Escape: Isla Contoy & Isla Mujeres with Snorkeling cost?
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Prices start at $840 per person. The final price depends on the date, the time slot and the number of travelers, and peak weekends in Playa del Carmen usually price higher than midweek mornings. Live pricing and remaining availability are confirmed on the booking screen before you pay.
How long does Private Escape: Isla Contoy & Isla Mujeres with Snorkeling take?
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Plan for about 8 hours from start to finish, not counting travel to the meeting point. Most travelers leave another 30 minutes on either side so the rest of the day in Playa del Carmen is not rushed.
Is Private Escape: Isla Contoy & Isla Mujeres with Snorkeling worth it?
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It holds an Outty Ranking of 72 out of 100, which we label "Strongly Recommended". That score blends traveler sentiment (4.9/5 across 144 reviews), the depth of that review evidence, recent booking momentum, value for money against comparable last minute in Playa del Carmen, and how flexible the cancellation terms are.
Can I cancel or reschedule Private Escape: Isla Contoy & Isla Mujeres with Snorkeling?
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Yes. Cancel free up to 24 hours before the start time for a full refund. Inside that window the booking is non-refundable, and no-shows are not refunded.
Is Private Escape: Isla Contoy & Isla Mujeres with Snorkeling suitable for kids and families?
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Yes, all ages are welcome. Families should still weigh the 8-hour running time, and strollers are easier on the earlier, quieter departures.
How far in advance should I book Private Escape: Isla Contoy & Isla Mujeres with Snorkeling?
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Around 50 people booked this in the last 30 days, so popular slots go early. Two to three weeks ahead is comfortable in shoulder season, while summer weekends and holidays in Playa del Carmen can sell out a month out. Same-day spots do open up when other travelers cancel, so it is worth checking if you are already in town.
What should I bring or wear?
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Bring photo ID, your booking confirmation on your phone, a refillable water bottle and comfortable shoes. Dress for the weather in Playa del Carmen and add a light layer if any part of the 8-hour experience runs outdoors or after sunset.
Where does Private Escape: Isla Contoy & Isla Mujeres with Snorkeling start and how do I get there?
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The exact meeting point and directions are on your voucher once you book, and they sit in central Playa del Carmen within reach of public transport. Arrive 15 minutes early: late arrivals are treated as no-shows by most operators.
What are the best things to do in Playa del Carmen?
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On Outty we rank every Playa del Carmen experience on the same 0 to 100 scale, and alongside this one the highest scorers right now include Ride to a life changing cenotes tour, Chichén Itzá, Cenote and Valladolid with Lunch and transportation, From Playa del Carmen ATV Adventure with Ziplines, Cenote. The city page groups everything into most popular, highest reviewed, last minute and family-friendly so you can build a day around what actually delivers.
When is the best time to visit Playa del Carmen?
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Booking patterns follow the same curve: prices and queues climb in peak weeks, while shoulder season gives you better availability on the top-ranked experiences and more room to change plans.
How many days do you need in Playa del Carmen?
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Three full days covers the headline sights without sprinting. A workable rhythm is one anchor experience each morning, such as this one, an unhurried afternoon in a single neighborhood, then a food or nightlife booking in the evening. Five days lets you add a day trip outside the city.
Do I book through Outty or through the operator?
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Outty ranks and explains the experiences, then hands you to Viator to complete the booking with the operator directly. The price is the same as booking on Viator yourself, and Outty earns an affiliate commission on the referral, which is how the rankings stay free to read.
What is included in Private Escape: Isla Contoy & Isla Mujeres with Snorkeling?
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Included: Bottled water; Private round trip transportation; Lunch; Alcoholic beverages; and Tea and coffee. Not included: Gratuities; and Government fees. Always check the voucher for the final list before you travel.
Does Private Escape: Isla Contoy & Isla Mujeres with Snorkeling include hotel pickup?
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Yes, pickup is offered for every traveler from 1278 listed pickup locations in and around Playa del Carmen. Be ready about 120 minutes before the start time. You can also enter a custom pickup address when booking.
What languages is Private Escape: Isla Contoy & Isla Mujeres with Snorkeling offered in?
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It is offered in German, Russian, Portuguese, English, Italian, Polish, French and Spanish. Pick your language when choosing a date and time, as not every departure runs in every language.
Will I get instant confirmation and a mobile ticket for Private Escape: Isla Contoy & Isla Mujeres with Snorkeling?
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Confirmation is sent by the operator after booking, usually within 48 hours; if it is not confirmed you are not charged. Mobile tickets are accepted, so you can show the voucher on your phone.
Is Private Escape: Isla Contoy & Isla Mujeres with Snorkeling wheelchair or stroller accessible?
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The operator notes: Infants and small children can ride in a pram or stroller; Specialized infant seats are available; and Not recommended for pregnant travelers. If accessibility is critical, contact the operator after booking to confirm arrangements for your date.
What happens to Private Escape: Isla Contoy & Isla Mujeres with Snorkeling if the weather is bad?
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This experience depends on good weather. If it is canceled because of poor weather, you are offered a different date or a full refund.
What do travelers say about Private Escape: Isla Contoy & Isla Mujeres with Snorkeling?
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Across 144 reviews averaging 4.9 out of 5, recurring themes include the guide, food and drink, photo opportunities. Travelers single out the guide as the reason the experience works.
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