
Private 9-11-2001 (September 11th) Memorial and Ground Zero Experience
Traveler rating
5.0/5
Based on 11 traveler reviews. Ratings and reviews provided by Viator and Tripadvisor.
Quick answer
Is Private 9-11-2001 (September 11th) Memorial and Ground Zero Experience worth booking?
Private 9-11-2001 (September 11th) Memorial and Ground Zero Experience is a 2-hour experience in New York, United States, from $125 per person. It scores 60 out of 100 on the Outty Ranking, which we label “Worth a Look”, based on a 5/5 rating across 11 reviews. Cancellation is free up to 24 hours before the start time. Same-day spots are currently showing.
- Outty Ranking
- 60 / 100
- Rating
- 5/5 (11)
- Duration
- 2 hours
- From
- $125 per person
Even if you've toured this area before, if you haven't done it with a guide, you haven't done it. We are one of the top ranked and requested guide companies in the world for this tour. Each guide is hand selected for their connections to these events. Hear gripping stories, learn WHY each detail was chosen and fully understand the impact of this tragedy, and the growth since. A respectful and honorable walking tour of the memorial grounds and surrounding areas, laced with moving and personal stories told by a New Yorker who lived in New York or the surrounding area on the day of the event. Feel free to call or email for more details 845 551 9184 Info @ YEStoursNYC .com
What you get
About this experience
Even if you've toured this area before, if you haven't done it with a guide, you haven't done it. We are one of the top ranked and requested guide companies in the world for this tour. Each guide is hand selected for their connections to these events. Hear gripping stories, learn WHY each detail was chosen and fully understand the impact of this tragedy, and the growth since. A respectful and honorable walking tour of the memorial grounds and surrounding areas, laced with moving and personal stories told by a New Yorker who lived in New York or the surrounding area on the day of the event. Feel free to call or email for more details 845 551 9184 Info @ YEStoursNYC .com
What's included
Included
- Local guide
- Private tour
- Professional guide
- Professional photographer guide
Not included
- Gratuities (optional & recommended)
What you'll see and do
The National 9/11 Memorial & Museum
A moving and award winning experience that shares the events of 9/11 and connects every detail sewn into the memorial grounds. *Tours meet on Broadway in front of St Pauls Chapel and finish in the same area *Depending on which option you book, you will her personal stories from a NY native. All guides lived in NY on 9/11/01. *Tour includes a custom photo shoot done in a respectful and honorable way *Tours are outdoors and operate in all weather, so dress appropriately *THIS IS NOT THE MUSEUM- Museum and Observatory are separate activities. This tour focuses on the memorial grounds including Views and details of the New One World Trade building, Memorial Pools, Survivor Tree, Liberty Park and more.
120 minutes here · Admission included
Where it starts and ends
Meeting point
New York
ST PAULS CHAPEL (NOT Trinity and NOT St Peters and NOT St Patricks) Located at 209 Broadway across from Zaras and Fulton Center Feel free to call or email us for additional details
Hotel pickup
No pickup: everyone meets at the start point.
Ends at
ST PAULS CHAPEL (NOT Trinity and NOT St Peters and NOT St Patricks) Located at 209 Broadway across from Zaras and Fulton Center Feel free to call or email us for additional details
Before you book
- Cancellation
- For a full refund, cancel at least 24 hours before the scheduled departure time.
- Languages
- en
- Ticket
- Mobile Only
- Runs on
- Every day
- Group size
- Up to 15 travelers per booking
- Operated by
- YES Tours NYC
Know before you go
- Wheelchair accessible
- Infants and small children can ride in a pram or stroller
- Service animals allowed
- Public transportation options are available nearby
- Transportation options are wheelchair accessible
- Travelers should have at least a moderate level of physical fitness
Photos

What travelers are saying
Outty’s summary of the themes that recur across 11 traveler reviews. Written by us, not quoted from reviewers.
The guide
8 mentionsTravelers single out the guide as the reason the experience works.
Knowledge and storytelling
7 mentionsReviewers describe the commentary as informative rather than scripted.
Small groups
2 mentionsThe group size is repeatedly described as intimate rather than packed.
Traveler reviews
11 verified traveler reviews for Private 9-11-2001 (September 11th) Memorial and Ground Zero Experience. Ratings and reviews provided by Viator and Tripadvisor.
Good Tour-Thanks Allison!
Seeing the photos that Alison our guide had. She shared personal stories and had a connection to the 911 tragedy. I do wish I had known prior to the tour about the memorial/museum underneath the fountains. I would have reserved that as well.
via Viator
Ray was Awesome
Ray was very well informed and sympathetic The tour was excellant and I would recommend to anyone coming to New York
via Viator
Very interesting tour
Our tour guide Robert was great, he talked about events of 9/11 with knowledge and passion, explaining everything clearly and sharing some private stories. Highly recommend if you really want to learn about it and how New Yorkers reacted that day.
via Tripadvisor
9/11 ground zero tour
This tour was an amazing experience, I couldn’t have asked for a better tour guide, he was full of passion about this devastating event. Our tour consisted of first visiting the chapel which survived the entirety of the attack that took place on September 11th, 2001, the tour was extremely emotional and a lot of people found it hard to comprehend what happened that day. Thankyou Robert for the amazing experience and opening our eyes to the devastation that took place that day
via Tripadvisor
YEStoursNYC
We went on a 9/11 walking tour with Rob, it was brilliant, so full of information about that tragic day! A great deal learnt! Thank you!
via Tripadvisor
Good to know
- Duration
- 2 hours
- Free cancellation
- Up to 24h before
- Minimum age to book
- All ages
- Availability
- Bookable today
- Runs on
- Every day
- Hotel pickup
- No pickup, meet at start point
- Booked in 30 days
- 4
- Verdict
- Worth a Look
Who runs this experience
Operated by YES Tours NYC, who run 9 experiences we rank across 1 city, with an average Outty Ranking of 51.3.
See everything YES Tours NYC runsWhy this scores 60
The Outty Ranking is a weighted composite. Here is how this experience performed on each component.
Private 9-11-2001 (September 11th) Memorial and Ground Zero Experience: questions travelers ask
Practical detail on this experience, plus the wider planning questions for New York.
How much does Private 9-11-2001 (September 11th) Memorial and Ground Zero Experience cost?
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Prices start at $125 per person. The final price depends on the date, the time slot and the number of travelers, and peak weekends in New York usually price higher than midweek mornings. Live pricing and remaining availability are confirmed on the booking screen before you pay.
How long does Private 9-11-2001 (September 11th) Memorial and Ground Zero Experience take?
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Plan for about 2 hours from start to finish, not counting travel to the meeting point. Most travelers leave another 30 minutes on either side so the rest of the day in New York is not rushed.
Is Private 9-11-2001 (September 11th) Memorial and Ground Zero Experience worth it?
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It holds an Outty Ranking of 60 out of 100, which we label "Worth a Look". That score blends traveler sentiment (5/5 across 11 reviews), the depth of that review evidence, recent booking momentum, value for money against comparable last minute in New York, and how flexible the cancellation terms are.
Can I cancel or reschedule Private 9-11-2001 (September 11th) Memorial and Ground Zero Experience?
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Yes. Cancel free up to 24 hours before the start time for a full refund. Inside that window the booking is non-refundable, and no-shows are not refunded.
Is Private 9-11-2001 (September 11th) Memorial and Ground Zero Experience suitable for kids and families?
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Yes, all ages are welcome. Families should still weigh the 2-hour running time, and strollers are easier on the earlier, quieter departures.
How far in advance should I book Private 9-11-2001 (September 11th) Memorial and Ground Zero Experience?
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Around 4 people booked this in the last 30 days, so popular slots go early. Two to three weeks ahead is comfortable in shoulder season, while summer weekends and holidays in New York can sell out a month out. Same-day spots do open up when other travelers cancel, so it is worth checking if you are already in town.
What should I bring or wear?
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Bring photo ID, your booking confirmation on your phone, a refillable water bottle and comfortable shoes. Dress for the weather in New York and add a light layer if any part of the 2-hour experience runs outdoors or after sunset.
Where does Private 9-11-2001 (September 11th) Memorial and Ground Zero Experience start and how do I get there?
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The exact meeting point and directions are on your voucher once you book, and they sit in central New York within reach of public transport. Arrive 15 minutes early: late arrivals are treated as no-shows by most operators.
What are the best things to do in New York?
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New York has more bookable experiences than any other city on Outty, and the quality spread is brutal. Observation decks are commoditised, so we score them on timed-entry reliability and sunset slots. Food tours and borough walks are where the ranking really separates operators, and the top scores in the city all come from small-group guides. On Outty we rank every New York experience on the same 0 to 100 scale, and alongside this one the highest scorers right now include NYC Bus Tour of Brooklyn, Bronx, Queens: Art, Food & Sports, Half-Day Bus Tour of NYC Top Highlights, SoHo, Little Italy, and Chinatown Walking Tour in New York. The city page groups everything into most popular, highest reviewed, last minute and family-friendly so you can build a day around what actually delivers.
When is the best time to visit New York?
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September to early November, and late April through June. Booking patterns follow the same curve: prices and queues climb in peak weeks, while shoulder season gives you better availability on the top-ranked experiences and more room to change plans.
How many days do you need in New York?
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Three full days covers the headline sights without sprinting. A workable rhythm is one anchor experience each morning, such as this one, an unhurried afternoon in a single neighborhood, then a food or nightlife booking in the evening. Five days lets you add a day trip outside the city.
Do I book through Outty or through the operator?
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Outty ranks and explains the experiences, then hands you to Viator to complete the booking with the operator directly. The price is the same as booking on Viator yourself, and Outty earns an affiliate commission on the referral, which is how the rankings stay free to read.
What is included in Private 9-11-2001 (September 11th) Memorial and Ground Zero Experience?
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Included: Local guide; Private tour; Professional guide; and Professional photographer guide. Not included: Gratuities (optional & recommended). Always check the voucher for the final list before you travel.
Where is the meeting point for Private 9-11-2001 (September 11th) Memorial and Ground Zero Experience?
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ST PAULS CHAPEL (NOT Trinity and NOT St Peters and NOT St Patricks) Located at 209 Broadway across from Zaras and Fulton Center Feel free to call or email us for additional details Hotel pickup is not included, so plan your own transport and arrive 15 minutes early.
What languages is Private 9-11-2001 (September 11th) Memorial and Ground Zero Experience offered in?
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It runs in English. Pick your language when choosing a date and time, as not every departure runs in every language.
Will I get instant confirmation and a mobile ticket for Private 9-11-2001 (September 11th) Memorial and Ground Zero Experience?
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Confirmation is sent by the operator after booking, usually within 48 hours; if it is not confirmed you are not charged. Mobile tickets are accepted, so you can show the voucher on your phone.
Is Private 9-11-2001 (September 11th) Memorial and Ground Zero Experience wheelchair or stroller accessible?
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The operator notes: Wheelchair accessible; Infants and small children can ride in a pram or stroller; and Transportation options are wheelchair accessible. If accessibility is critical, contact the operator after booking to confirm arrangements for your date.
What happens to Private 9-11-2001 (September 11th) Memorial and Ground Zero Experience if the weather is bad?
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It generally runs rain or shine, so dress for the forecast in New York. Standard cancellation terms apply: free cancellation up to 24 hours before the start.
What do travelers say about Private 9-11-2001 (September 11th) Memorial and Ground Zero Experience?
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Across 11 reviews averaging 5.0 out of 5, recurring themes include the guide, knowledge and storytelling, small groups. Travelers single out the guide as the reason the experience works.
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