Private All Access 9/11 Ground Zero including Tour, Museum and Observatory in New York
New York, United States

Private All Access 9/11 Ground Zero including Tour, Museum and Observatory

Outty Ranking 67 5.0 · 65 traveler reviews4.5 hoursFrom $335

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September 2026

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Adults

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From, per person$335
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Outty Ranking

67/100

Solid Choice. Our proprietary evaluation. How we score

Traveler rating

5.0/5

Based on 65 traveler reviews. Ratings and reviews provided by Viator and Tripadvisor.

Quick answer

Is Private All Access 9/11 Ground Zero including Tour, Museum and Observatory worth booking?

Private All Access 9/11 Ground Zero including Tour, Museum and Observatory is a 4.5-hour experience in New York, United States, from $335 per person. It scores 67 out of 100 on the Outty Ranking, which we label “Solid Choice, based on a 5/5 rating across 65 reviews. Cancellation is free up to 24 hours before the start time. Same-day spots are currently showing.

Outty Ranking
67 / 100
Rating
5/5 (65)
Duration
4.5 hours
From
$335 per person

ExperienceFirst offers a private, top-rated walking tour of Ground Zero, providing an opportunity to reflect on the events of September 11th. Led by a local guide, gain a personal perspective on the day's heroism and tra

What you get

    About this experience

    ExperienceFirst offers a private, top-rated walking tour of Ground Zero, providing an opportunity to reflect on the events of September 11th. Led by a local guide, gain a personal perspective on the day's heroism and tragedy. Explore Ground Zero and the 9/11 Memorial before visiting the 9/11 Museum with included admission. Listen to firsthand accounts and stories, and witness the impressive man-made waterfalls, a poignant tribute. This tour is a solemn and meaningful experience, allowing for quiet contemplation.

    What's included

    Included

    • Timed entry to the 9/11 Museum
    • Narrated walking tour
    • One World Observatory Entry (self-guided)
    • 9/11 Museum Entry (self-guided)
    • Private guide with a personal connection to 9/11

    Not included

    • Gratuities

    What you'll see and do

    1. St. Paul's Chapel

      We will start the tour at St. Paul's Chapel, New York City’s oldest public building still in continuous use.

      15 minutes here

    2. The Oculus

      Visit this grand entrance to the WTC Transportation Hub

      15 minutes here

    3. The National 9/11 Memorial & Museum

      Guests will have exclusive skip the line entrance to the 911 Museum.

      120 minutes here · Admission included

    4. One World Observatory

      This panoramic observation deck is a marvel of engineering and architecture.

      60 minutes here · Admission included

    Where it starts and ends

    Meeting point

    New York

    We meet inside the Oculus, a mall and transportation hub at Ground Zero. Go to Level C2. Your guide will be wearing an orange hat and standing by the L'Arte del Gelato stand.

    Hotel pickup

    No pickup: everyone meets at the start point.

    Ends at

    The tour will end at the 911 Memorial. The guests will have skip the line entry to the 911 Museum. They will then have 2 hours in the museum to explore on their own and timed tickets for the One World Observatory after that.

    Before you book

    Cancellation
    For a full refund, cancel at least 24 hours before the scheduled departure time.
    Languages
    en
    Ticket
    Mobile Only
    Runs on
    Mon, Wed, Thu, Fri, Sat, Sun
    Group size
    Up to 15 travelers per booking
    Operated by
    ExperienceFirst

    Know before you go

    • Wheelchair accessible
    • Infants and small children can ride in a pram or stroller
    • Service animals allowed
    • Public transportation options are available nearby
    • All areas and surfaces are wheelchair accessible
    • Suitable for all physical fitness levels
    • There is airport-style security screening at both the 9/11 Museum and One World Observatory. All bags are subject to search.

    Photos

    Private All Access 9/11 Ground Zero including Tour, Museum and Observatory in New York, photo 2Private All Access 9/11 Ground Zero including Tour, Museum and Observatory in New York, photo 3Private All Access 9/11 Ground Zero including Tour, Museum and Observatory in New York, photo 4Private All Access 9/11 Ground Zero including Tour, Museum and Observatory in New York, photo 5Private All Access 9/11 Ground Zero including Tour, Museum and Observatory in New York, photo 6Private All Access 9/11 Ground Zero including Tour, Museum and Observatory in New York, photo 7

    What travelers are saying

    Outty’s summary of the themes that recur across 65 traveler reviews. Written by us, not quoted from reviewers.

    The guide

    4 mentions

    Travelers single out the guide as the reason the experience works.

    Knowledge and storytelling

    4 mentions

    Reviewers describe the commentary as informative rather than scripted.

    Small groups

    3 mentions

    The group size is repeatedly described as intimate rather than packed.

    Photo opportunities

    2 mentions

    The views and photo stops come up again and again.

    Traveler reviews

    65 verified traveler reviews for Private All Access 9/11 Ground Zero including Tour, Museum and Observatory. Ratings and reviews provided by Viator and Tripadvisor.

    5 star
    64
    4 star
    0
    3 star
    1
    2 star
    0
    1 star
    0
    Sort
    875imogenf · August 2026

    Good experience

    I would recommend this experience, we had a tour with Ray who was incredibly knowledgeable, museum entry and also entry to the observatory. Each part of the trip was really interesting and we learnt lots from our guide.

    via Tripadvisor

    timkR3457ID · July 2026

    Paul’s the best!

    Great 911 tour with our guide, Paul. Highly recommended!

    via Tripadvisor

    355brendalizr · June 2026

    Never forget.

    It is a very eye opening experience. I visited with my 22 years old daugther and realized that the new generation does not fully know or understand how this change the world. She started searching information.

    via Tripadvisor

    LynnKinn · September 2025

    Moving learning experience!

    Jaclyn did an outstanding job! Loved the experience and her personal take on it all. She was so thorough but very engaging too.

    via Tripadvisor

    sueeU7876CO · August 2025

    Excellent private tour

    Jim was an awesome guide! Shared so many personal stories and perspectives. Very knowledgeable and personable. Obviously a somber and emotional experience, but we thoroughly enjoyed our time with Jim as our private guide.

    via Tripadvisor

    Good to know

    Duration
    4.5 hours
    Free cancellation
    Up to 24h before
    Minimum age to book
    All ages
    Availability
    Bookable today
    Runs on
    Mon, Wed, Thu, Fri, Sat, Sun
    Price range
    $335 to $534
    Hotel pickup
    No pickup, meet at start point
    Booked in 30 days
    23
    Verdict
    Solid Choice

    Why this scores 67

    The Outty Ranking is a weighted composite. Here is how this experience performed on each component.

    Traveler sentiment (30% weight)94
    Review evidence (18% weight)53
    Booking momentum (14% weight)47
    Value for money (12% weight)6
    Listing quality (10% weight)73
    Local standing (8% weight)84
    Booking flexibility (8% weight)100

    Private All Access 9/11 Ground Zero including Tour, Museum and Observatory: questions travelers ask

    Practical detail on this experience, plus the wider planning questions for New York.

    How much does Private All Access 9/11 Ground Zero including Tour, Museum and Observatory cost?

    +

    Prices start at $335 per person. The final price depends on the date, the time slot and the number of travelers, and peak weekends in New York usually price higher than midweek mornings. Live pricing and remaining availability are confirmed on the booking screen before you pay.

    How long does Private All Access 9/11 Ground Zero including Tour, Museum and Observatory take?

    +

    Plan for about 4.5 hours from start to finish, not counting travel to the meeting point. Most travelers leave another 30 minutes on either side so the rest of the day in New York is not rushed.

    Is Private All Access 9/11 Ground Zero including Tour, Museum and Observatory worth it?

    +

    It holds an Outty Ranking of 67 out of 100, which we label "Solid Choice". That score blends traveler sentiment (5/5 across 65 reviews), the depth of that review evidence, recent booking momentum, value for money against comparable last minute in New York, and how flexible the cancellation terms are.

    Can I cancel or reschedule Private All Access 9/11 Ground Zero including Tour, Museum and Observatory?

    +

    Yes. Cancel free up to 24 hours before the start time for a full refund. Inside that window the booking is non-refundable, and no-shows are not refunded.

    Is Private All Access 9/11 Ground Zero including Tour, Museum and Observatory suitable for kids and families?

    +

    Yes, all ages are welcome. Families should still weigh the 4.5-hour running time, and strollers are easier on the earlier, quieter departures.

    How far in advance should I book Private All Access 9/11 Ground Zero including Tour, Museum and Observatory?

    +

    Around 23 people booked this in the last 30 days, so popular slots go early. Two to three weeks ahead is comfortable in shoulder season, while summer weekends and holidays in New York can sell out a month out. Same-day spots do open up when other travelers cancel, so it is worth checking if you are already in town.

    What should I bring or wear?

    +

    Bring photo ID, your booking confirmation on your phone, a refillable water bottle and comfortable shoes. Dress for the weather in New York and add a light layer if any part of the 4.5-hour experience runs outdoors or after sunset.

    Where does Private All Access 9/11 Ground Zero including Tour, Museum and Observatory start and how do I get there?

    +

    The exact meeting point and directions are on your voucher once you book, and they sit in central New York within reach of public transport. Arrive 15 minutes early: late arrivals are treated as no-shows by most operators.

    What are the best things to do in New York?

    +

    New York has more bookable experiences than any other city on Outty, and the quality spread is brutal. Observation decks are commoditised, so we score them on timed-entry reliability and sunset slots. Food tours and borough walks are where the ranking really separates operators, and the top scores in the city all come from small-group guides. On Outty we rank every New York experience on the same 0 to 100 scale, and alongside this one the highest scorers right now include Grand Canyon VIP Helicopter Tour, Half-Day Bus Tour of NYC Top Highlights, NYC Bus Tour of Brooklyn, Bronx, Queens: Art, Food & Sports. The city page groups everything into most popular, highest reviewed, last minute and family-friendly so you can build a day around what actually delivers.

    When is the best time to visit New York?

    +

    September to early November, and late April through June. Booking patterns follow the same curve: prices and queues climb in peak weeks, while shoulder season gives you better availability on the top-ranked experiences and more room to change plans.

    How many days do you need in New York?

    +

    Three full days covers the headline sights without sprinting. A workable rhythm is one anchor experience each morning, such as this one, an unhurried afternoon in a single neighborhood, then a food or nightlife booking in the evening. Five days lets you add a day trip outside the city.

    Do I book through Outty or through the operator?

    +

    Outty ranks and explains the experiences, then hands you to Viator to complete the booking with the operator directly. The price is the same as booking on Viator yourself, and Outty earns an affiliate commission on the referral, which is how the rankings stay free to read.

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