Mendenhall Glacier Trolley Tour in Juneau, United States
Juneau, United States

Mendenhall Glacier Trolley Tour

Outty Ranking 72 4.5 · 796 traveler reviews3 hoursFrom $79
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Outty Ranking

72/100

Strongly Recommended. Our proprietary evaluation. How we score

Traveler rating

4.5/5

Based on 796 traveler reviews. Ratings and reviews provided by Viator and Tripadvisor.

Quick answer

Is Mendenhall Glacier Trolley Tour worth booking?

Mendenhall Glacier Trolley Tour is a 3-hour experience in Juneau, United States, from $79 per person. It scores 72 out of 100 on the Outty Ranking, which we label “Strongly Recommended”, based on a 4.5/5 rating across 796 reviews. Cancellation is free up to 24 hours before the start time. Same-day spots are currently showing.

Outty Ranking
72 / 100
Rating
4.5/5 (796)
Duration
3 hours
From
$79 per person

Specially designed for guests coming on cruise ships! This is a 3 hour Tour. We meet at the downtown cruise ship dock. Enjoy the 30 minute narrated tour, past downtown Juneau out to the Mendenhall Glacier Recreation Area. Explore the visitor center, trails and photo opportunities for 2 hours. Then your guide will be ready to take you back to the downtown dock area with great ideas for the rest of your visit to Juneau.

What you get

    About this experience

    Specially designed for guests coming on cruise ships! This is a 3 hour Tour. We meet at the downtown cruise ship dock. Enjoy the 30 minute narrated tour, past downtown Juneau out to the Mendenhall Glacier Recreation Area. Explore the visitor center, trails and photo opportunities for 2 hours. Then your guide will be ready to take you back to the downtown dock area with great ideas for the rest of your visit to Juneau.

    What's included

    Included

    • Pick-up is at the Goldbelt Tramway
    • Round-trip tour to Mendenhall Glacier from Cruiseship port

    Not included

    • Hotel pickup and drop-off
    • Gratuities (optional, and appreciated)

    What you'll see and do

    1. Mendenhall Glacier Visitor Center

      Mendenhall Glacier Visitor Center, End of Glacier Spur Road, Juneau, AK 99801

    Where it starts and ends

    Meeting point

    Juneau

    Meeting location is the Mount Roberts Tramway. Our representatives will be wearing bright blue hats and holding signs that say "Juneau Tours and Whale Watch."

    Hotel pickup

    No pickup: everyone meets at the start point.

    Ends at

    This tour ends right where it started, under the cables of the Goldbelt Tram

    Options you can book

    • 8:15 am Tour

      Entrance and permit fees

    • 12:15 pm Tour

    • 11:15 am Tour

      Enrtance and permit fees

    • 1:15 pm Tour

      Entrance and permit fees

    • 3:15 pm Tour

      permit and entrance fee

    • 10:15 am Tour

      Permit and entrance fees

    • 4:15 pm Tour

      Entrance and permit fees

    • 2:15 pm Tour

      Entrance and permit fees

    • 9:15 am Tour

      Entrance and permit fees

    Before you book

    Cancellation
    For a full refund, cancel at least 24 hours before the scheduled departure time.
    Languages
    en
    Ticket
    Mobile Only
    Runs on
    Every day
    Group size
    Up to 20 travelers per booking
    Operated by
    Juneau Tours

    Know before you go

    • Infants and small children can ride in a pram or stroller
    • Service animals allowed
    • Infants are required to sit on an adult’s lap
    • Suitable for all physical fitness levels
    • Operates in all weather conditions, please dress appropriately
    • At time of booking, Cruise ship passengers must provide the following information at time of booking: ship name, docking time, disembarkation time and re-boarding time
    • This is a 3 hour tour. Ride out and back on with the same guide on the same trolley.

    Photos

    Mendenhall Glacier, Mendenhall Glacier Trolley Tour in JuneauMendenhall Glacier, Mendenhall Glacier Trolley Tour in JuneauMendenhall Glacier Trolley Tour in Juneau, photo 4Mendenhall Glacier Trolley Tour in Juneau, photo 5Mendenhall Glacier Trolley Tour in Juneau, photo 6

    What travelers are saying

    Outty’s summary of the themes that recur across 795 traveler reviews. Written by us, not quoted from reviewers.

    The guide

    6 mentions

    Travelers single out the guide as the reason the experience works.

    Traveler reviews

    795 verified traveler reviews for Mendenhall Glacier Trolley Tour. Ratings and reviews provided by Viator and Tripadvisor.

    5 star
    591
    4 star
    99
    3 star
    42
    2 star
    32
    1 star
    31
    Sort
    mamem2015 · October 2026

    Perfect for those who want to walk to the glacier, approximately 1 mile each way.

    So glad that I booked this trip myself as opposed to going thru the cruise ship. My two friends had booked the same tour thru the ship, and had very little time at the glacier site. I had two hours to walk to the glacier, the waterfalls and explore the trails along the river. Perfect!

    via Tripadvisor

    Heather_W · October 2026

    Trolley to Mendenhall Glacier

    Absolutely one of the best experiences ever seeing the glacier and our trolley driver was amazing. He kept us engaged and told us all about the area! I think his name was Troy.

    via Viator

    Jeana_C · September 2026

    Shoes will be muddy

    Comfortable trolley ride to the glacier with ample time to complete a hike to Nugget Falls (approximately 22 minutes each way). Visitor center is a must—the view is amazing and informative. The ladies room only has 3 stalls so use the trailer outside.

    via Viator

    Misty_M · September 2026

    Think twice before booking this outside your cruise offerings.

    Mendenhall Glaciers absolutely worth a look however I do not recommend booking this tour. Absolutely book through your cruise company for this one. We were late getting into port due to weather and getting off the ship took longer than usual and we missed our tour time. Viator and this third party company Juneau Tours blaming the other for the reason that a refund can’t be issued saying the other isn’t authorizing it there fore there isn’t anything that they could do unfortunately. Will definitely be more careful and in certain ports by not using these services and booking directly via my ship excursions offerings.

    via Viator

    Lance_L · September 2026

    Must do

    Nice trolley ride 30- 40 minutes to mendanhall Driver provides excellent information along the way. You are on your own at the park , plenty of time to walk to the falls 1 Mile, see mendanhall at different points.

    via Viator

    Good to know

    Duration
    3 hours
    Free cancellation
    Up to 24h before
    Minimum age to book
    All ages
    Availability
    Bookable today
    Runs on
    Every day
    Hotel pickup
    No pickup, meet at start point
    Booked in 30 days
    279
    Verdict
    Strongly Recommended

    Who runs this experience

    Operated by Juneau Tours, who run 4 experiences we rank across 1 city, with an average Outty Ranking of 78.7.

    See everything Juneau Tours runs

    Why this scores 72

    The Outty Ranking is a weighted composite. Here is how this experience performed on each component.

    Traveler sentiment (30% weight)65
    Review evidence (18% weight)75
    Booking momentum (14% weight)72
    Value for money (12% weight)100
    Listing quality (10% weight)72
    Local standing (8% weight)20
    Booking flexibility (8% weight)100

    Mendenhall Glacier Trolley Tour: questions travelers ask

    Practical detail on this experience, plus the wider planning questions for Juneau.

    How much does Mendenhall Glacier Trolley Tour cost?

    +

    Prices start at $79 per person. The final price depends on the date, the time slot and the number of travelers, and peak weekends in Juneau usually price higher than midweek mornings. Live pricing and remaining availability are confirmed on the booking screen before you pay.

    How long does Mendenhall Glacier Trolley Tour take?

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    Plan for about 3 hours from start to finish, not counting travel to the meeting point. Most travelers leave another 30 minutes on either side so the rest of the day in Juneau is not rushed.

    Is Mendenhall Glacier Trolley Tour worth it?

    +

    It holds an Outty Ranking of 72 out of 100, which we label "Strongly Recommended". That score blends traveler sentiment (4.5/5 across 796 reviews), the depth of that review evidence, recent booking momentum, value for money against comparable most popular in Juneau, and how flexible the cancellation terms are.

    Can I cancel or reschedule Mendenhall Glacier Trolley Tour?

    +

    Yes. Cancel free up to 24 hours before the start time for a full refund. Inside that window the booking is non-refundable, and no-shows are not refunded.

    Is Mendenhall Glacier Trolley Tour suitable for kids and families?

    +

    Yes, all ages are welcome. Families should still weigh the 3-hour running time, and strollers are easier on the earlier, quieter departures.

    How far in advance should I book Mendenhall Glacier Trolley Tour?

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    Around 279 people booked this in the last 30 days, so popular slots go early. Two to three weeks ahead is comfortable in shoulder season, while summer weekends and holidays in Juneau can sell out a month out. Same-day spots do open up when other travelers cancel, so it is worth checking if you are already in town.

    What should I bring or wear?

    +

    Bring photo ID, your booking confirmation on your phone, a refillable water bottle and comfortable shoes. Dress for the weather in Juneau and add a light layer if any part of the 3-hour experience runs outdoors or after sunset.

    Where does Mendenhall Glacier Trolley Tour start and how do I get there?

    +

    The exact meeting point and directions are on your voucher once you book, and they sit in central Juneau within reach of public transport. Arrive 15 minutes early: late arrivals are treated as no-shows by most operators.

    What are the best things to do in Juneau?

    +

    Juneau runs Mendenhall Glacier trips, whale watching in Auke Bay, helicopter glacier landings with dog sledding, and rainforest hikes. Most tours are timed to cruise ship windows, so we weight clear duration and pickup detail. On Outty we rank every Juneau experience on the same 0 to 100 scale, and alongside this one the highest scorers right now include Juneau Wildlife Whale Watching, Juneau Wildlife Whale Watching & Mendenhall Glacier, Whales and Wilderness Exploration. The city page groups everything into most popular, highest reviewed, last minute and family-friendly so you can build a day around what actually delivers.

    When is the best time to visit Juneau?

    +

    May to September, peaking for humpbacks in June and July. Booking patterns follow the same curve: prices and queues climb in peak weeks, while shoulder season gives you better availability on the top-ranked experiences and more room to change plans.

    How many days do you need in Juneau?

    +

    Three full days covers the headline sights without sprinting. A workable rhythm is one anchor experience each morning, such as this one, an unhurried afternoon in a single neighborhood, then a food or nightlife booking in the evening. Five days lets you add a day trip outside the city.

    Do I book through Outty or through the operator?

    +

    Outty ranks and explains the experiences, then hands you to Viator to complete the booking with the operator directly. The price is the same as booking on Viator yourself, and Outty earns an affiliate commission on the referral, which is how the rankings stay free to read.

    What is included in Mendenhall Glacier Trolley Tour?

    +

    Included: Pick-up is at the Goldbelt Tramway; and Round-trip tour to Mendenhall Glacier from Cruiseship port. Not included: Hotel pickup and drop-off; and Gratuities (optional, and appreciated). Always check the voucher for the final list before you travel.

    Where is the meeting point for Mendenhall Glacier Trolley Tour?

    +

    Meeting location is the Mount Roberts Tramway. Our representatives will be wearing bright blue hats and holding signs that say "Juneau Tours and Whale Watch." Hotel pickup is not included, so plan your own transport and arrive 15 minutes early.

    What languages is Mendenhall Glacier Trolley Tour offered in?

    +

    It runs in English. Pick your language when choosing a date and time, as not every departure runs in every language.

    Will I get instant confirmation and a mobile ticket for Mendenhall Glacier Trolley Tour?

    +

    Confirmation is sent by the operator after booking, usually within 48 hours; if it is not confirmed you are not charged. Mobile tickets are accepted, so you can show the voucher on your phone.

    Is Mendenhall Glacier Trolley Tour wheelchair or stroller accessible?

    +

    The operator notes: Infants and small children can ride in a pram or stroller; and Infants are required to sit on an adult’s lap. If accessibility is critical, contact the operator after booking to confirm arrangements for your date.

    What happens to Mendenhall Glacier Trolley Tour if the weather is bad?

    +

    This experience depends on good weather. If it is canceled because of poor weather, you are offered a different date or a full refund.

    What do travelers say about Mendenhall Glacier Trolley Tour?

    +

    Across 796 reviews averaging 4.5 out of 5, recurring themes include the guide. Travelers single out the guide as the reason the experience works.

    What booking options are available for Mendenhall Glacier Trolley Tour?

    +

    There are 9 options to choose from, including 8:15 am Tour, 12:15 pm Tour, 11:15 am Tour, 1:15 pm Tour. Prices and start times differ by option, so compare them on the booking screen.

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