London: Hop-On Hop-Off 1 Day River Thames Adventure - Uber Boat

Excellent, apart from our start at Blackfriars

A day trip to London , started well a bit iffy we took the last morning departure from Blackfriars pier at 11:30 to head east, although we had about less than ten minutes from the rail station to the jetty to get the boat, although yes we was in a bit of fluster finding the entrance pathway in so here goes …… Now we wasn’t alone here standing on the pier the boat pulled alongside we noted passengers disembarked from the front whilst we was stood I’d say nearer the back of the landing , within less than a minute it departed leaving us and others standing no chance to quickly run to the front embarking point. Ok it might of been a school boy error on our way out we noted a small sign boarding pointing to the separate walkway , Ho well We then went across the bridge to the other pier and headed west instead. So after the slight hiccup, the staff on the boats are helpful , we took coffee and a cookie during our journey up to Battersea then with disembarking went the full run to Barking riverside. Of note there’s some top views to be obtained , more so at high tide the day we went. It’s of note we boarded at 11:45 and got off at 15:30 so to do what we did it’s a fairly long ride out, but it passes by quick. It’s certainly recommended but now I know from the mistake I shall do the full run Putney to Barking riverside next time. Boats have covered seating and a small selection outside covered canopy at the rear

Response from the operator: Hello, Thank you for your review! We are pleased to hear your journey went well despite the earlier disappointing experience. It is great to hear once onboard our staff welcomed you and were helpful. Your comments have been passed to the relevant teams for review. Kind regards Uber Boat by Thames Clippers Team

via Tripadvisor

Fab

Purchased the all day, hop on hop off ticket. Excellent value for money, we got on at Embankment, went along to Battersea then all the way to Greenwich and back Al in al around 3hours. We also used it later in the day to return from Canary Wharf after our show.

via Viator

Easy travelling

The benefit of travelling by the river, from A-B, taking in all the main venues of London is no traffic jams, no hot buses or underground and the piers are within easy walking distance! I did find out that my day tickets, as freedom pass holder, would have been a lot cheaper had I booked direct with Uber, but it was still cheaper than travelling on the tour boats

via Viator

Crowded with complicated timetable

We boarded at Waterloo and missed the 1110 by seconds but were told the next one was in 20 minutes. We actually waited for 40 minutes and boat was very busy. Windows were dirty and there was no seated or standing room on the outside deck. We were told by staff that the boat didn’t return to waterloo so we needed to change at Embankment. There a member of staff be would have to wait in a massive queue to go back one stop, cross the river by bridge, then queue again to get back to Waterloo. We gave up and returned by underground. The Uber boy at Embankment also used to accept our ticket even although it was scanned without a problem when we embarked. We had hoped to travel East too but had to cut our journey short due to being misdirected by various members of staff. Not a disaster but a bit of a mixed bag.

Response from the operator: Hello, Thank you for contacting us here at Uber Boat by Thames Clippers, we are sorry to hear you say your experience with our service may not have been as expected. So we can further look into your concern raised please reach out to our team using our online form via our website with the details of your journey and our team will be happy to further support you as best as possible. Kind regards Uber Boat by Thames Clippers Team

via Tripadvisor

Not worth the money

We have done the river cruise earlier and uber boat is not a match of it. Very less space on deck and it’s suffocating inside.

Response from the operator: Hello, Thank you for your feedback, we are sorry to hear you say your experience on our service may not have been as expected. If there is anything further you would like us to look into or if you would like further support then please do contact us via our online form. Kind regards Uber Boat by Thames Clippers Team

via Tripadvisor