Haleakala Maui Sunset Twilight Tour with Dinner

Beautiful sunset, Terrible tour experience.

Our tour bus was an hour late without communication or explanation. When it arrived, the door of the bus wouldn't open, and the driver had to get out and force it open. Between the muffled sound system and the monotone voice of the tour operator we couldn't understand what was being said. When we finally arrived to the national park, an hour late, we had to wait more than 30 minutes in line to enter since there was no lane for tours and also, with a storm coming the Park told us we had to leave early so we ended up eating our disappointing food on the bus full of people.. With all that being said, mother nature came through and the sunset was beautiful. But the tour itself was nowhere near worth the $500 we paid.

Response from the operator: Thank you for sharing your feedback. We’re sorry the experience did not meet expectations and understand your disappointment. We appreciate you bringing these concerns to our attention and will share them with our team for review.

via Tripadvisor

Nope!

First of all, they were over an hour late to pick us up. Second the ride up was painful. The driver was also our guide. His voice was muffled over a poor sound system and screaming toddler in the front seat. I gave up hearing anything he had to say. At the park entrance we had to wait in line for 30 minutes due to only one park attendant. Finally reached the top 10 minutes before the sun went down. We hurriedly ate our sandwiches on the bus and then they asked us to leave as they were evacuating the mountain due to the storm. The sunset was beautiful but I would not recommend this company especially for the price. Some things like the storm was not their fault but poor coordination of pickup and also booking a toddler on a night tour plus poor idea of “dinner” was.

Response from the operator: Aloha Brenda, thank you for taking the time to share your experience. We’re sorry the delayed pickup, onboard conditions, limited time at Haleakala, and meal experience fell short of expectations. We understand your concerns about the portions of the experience we could influence, and your feedback has been shared with our team for review.

via Viator

It's a good experience but don't set your expectations so high so you won't be disappointed.

It's a nice experience to have. The sunset was beautiful but the sun went down so fast. It could have been better but that's out of anyone's control except God. We still enjoyed the tour and met people from different places. Just an FYI, don't set your expectations so high so you won't be disappointed.

Response from the operator: Thank you for sharing your honest perspective. While nature determines the conditions and timing, we’re glad you still enjoyed the evening and the company of your fellow travelers.

via Viator

A sunset at the top of the world will restore your faith

The tour itself was fantastic! The driver/guide was an excellent driver and was extremely skillful navigating the switchbacks, hairpin turns, lack of guardrails in some spots with multi-thousand foot drop-offs The views were spectacular and we saw one of the most memorable sunsets at 10,000 feet. Dinner was a box-dinner with a nice salad and a delicious cold-cut sandwich. If there was anything that wasn't exceptional, it would be that the bus was a half-hour later in picking us up than it was scheduled. By itself that wasn't a problem except that there was no text, call, or other message to inform us that the delay was caused by construction and that it was ok. The other issue was price. It was pricey, but the deep knowledge shared by "Uncle Mitch", our driver/guide was extensive and captivating, for the entire six hours. That, the natural beauty, and the surreal experience of watching the sun set on the tops of the clouds as we looked down at them from 10K feet made all problems coalesce into nothing that couldn't be handled. It was a once-in-a-lifetime experience that enriches your soul. A must-see when in Hawaii.

Response from the operator: Thank you for taking the time to provide such detailed feedback. We’re pleased Uncle Mitch helped make your Haleakala visit rewarding. Your comments regarding communication during delays and overall value are helpful and will be shared with the appropriate team. Mahalo! Polynesian Adventure

via Tripadvisor

Take your trash home.

Such a beautiful evening. One minute your so disappointed because its cloudy and raining but then as soon as the sun begins to set the most amazing sun set. Being so high and seeing the cloud base below you was a truly magical experience especially for my kiddo, she was almost lost for words. I am so glad I did not do the drive myself. Our driver was informative, fun, and we felt safe with his careful driving up and down the volcano. I see myself as a very respectful tourist and I have to say I am sick to death of picking up rubbish, trash left behind by tourists who just don’t care. My daughter and I have filled two trash bags of rubbish during our trip to Hawaii on beaches, nature reserves, in the sea, and top of this amazing Volcano. It really is not difficult to take your trash to bin.

via Viator