Ground 0 and World Trade Center Tour with 911 Museum Upgrade in New York
New York, United States

Ground 0 and World Trade Center Tour with 911 Museum Upgrade

Outty Ranking 48 3.8 · 48 traveler reviews1.5 hoursFrom $40

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September 2026

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Adults

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Age 12 and under

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Outty Ranking

48/100

Worth a Look. Our proprietary evaluation. How we score

Traveler rating

3.8/5

Based on 48 traveler reviews. Ratings and reviews provided by Viator and Tripadvisor.

Quick answer

Is Ground 0 and World Trade Center Tour with 911 Museum Upgrade worth booking?

Ground 0 and World Trade Center Tour with 911 Museum Upgrade is a 1.5-hour experience in New York, United States, from $40 per person. It scores 48 out of 100 on the Outty Ranking, which we label “Worth a Look, based on a 3.8/5 rating across 48 reviews. Cancellation is free up to 24 hours before the start time. Same-day spots are currently showing.

Outty Ranking
48 / 100
Rating
3.8/5 (48)
Duration
1.5 hours
From
$40 per person

Visit Ground Zero and the September 11 Memorial Pool on this 90 minute tour that will take you back to Tuesday September 11, 2001 in New York City. Visit the grounds of the World trade Center or also know as Twin Tower

What you get

    About this experience

    Visit Ground Zero and the September 11 Memorial Pool on this 90 minute tour that will take you back to Tuesday September 11, 2001 in New York City. Visit the grounds of the World trade Center or also know as Twin Towers. Expert local New York City Tour Guide will tell you their experience on September 11 and learn their story of that horrific day. The tour concludes at 911 Museum entrance, where you can upgrade to include Priority Skip the Line reserve access to the Museum.

    What's included

    Included

    • 911 Memorial Museum Skip the Line Reserve Access (upgrade available)
    • NYC Expert Local Tour Guide

    Not included

    • Gratuities

    What you'll see and do

    1. Ground Zero Museum Workshop

      Visit Ground Zero and 911 Memorial pools

      Pass by without stopping

    2. The National 9/11 Memorial & Museum

      This will be included if upgrade option is chosen. Upgrade to include express reserve entrance to the 911 Memorial Museum

      90 minutes here · Admission included

    3. One World Trade Center

      Visit the ground of One World Trade Center and see when the Twin Tower were

      20 minutes here · Admission not included

    4. Wall Street

      Pass by Wall Street and learn what happened to the Financial District on September 11

      Pass by without stopping

    5. New York Stock Exchange

      Pass by the NY Stock Exchange

      Pass by without stopping

    6. Federal Hall

      Located on Wall Street across from the NY Stock Exchange

      Pass by without stopping

    7. St. Paul's Chapel

      Best known as the "Little Church that Stood" surviving September 11 without any damage as the World Trade Center twin towers came down across the street

      Pass by without stopping

    Where it starts and ends

    Meeting point

    New York

    Please meet your guide in front of Starbucks Coffee across the Street from Battery Park

    Hotel pickup

    No pickup: everyone meets at the start point.

    Ends at

    Please meet your guide in front of Starbucks Coffee across the Street from Battery Park

    Options you can book

    • Ground Zero 911 Memorial Pools

      1.5-hour tour departs 9:30 and 11:30am. Tour meets at 24 State St in front of Starbucks Across the street from Battery Park.

    • Ground Zero + Museum + Freedom

      departs 9:30 and 11:30 +admission to 9/11 Museum and Freedom Towers Observation.Tour meets 24 State St in front of Starbucks Duration: 1 hour 30 minutes

    • Ground Zero Tour + 911 Museum

      Ground Zero Tour + 911 Museum: 1.5 hr Ground Zero and 911 Memorial tour departs 9:30 and11:30am + admission to the 9/11 Museum Skip the line reserve access.

    Before you book

    Cancellation
    For a full refund, cancel at least 24 hours before the scheduled departure time.
    Languages
    en
    Ticket
    Mobile Only
    Runs on
    Every day
    Group size
    Up to 15 travelers per booking
    Operated by
    Attractions4us LLC

    Know before you go

    • Wheelchair accessible
    • Infants and small children can ride in a pram or stroller
    • Service animals allowed
    • Public transportation options are available nearby
    • Infants are required to sit on an adult’s lap
    • Suitable for all physical fitness levels
    • Operates in all weather conditions, please dress appropriately

    Photos

    911 Memorial PoolsGround 0 and World Trade Center Tour with 911 Museum Upgrade in New York, photo 3Ground 0 and World Trade Center Tour with 911 Museum Upgrade in New York, photo 4Ground 0 and World Trade Center Tour with 911 Museum Upgrade in New York, photo 5Ground 0 and World Trade Center Tour with 911 Museum Upgrade in New York, photo 6Ground 0 and World Trade Center Tour with 911 Museum Upgrade in New York, photo 7

    What travelers are saying

    Outty’s summary of the themes that recur across 48 traveler reviews. Written by us, not quoted from reviewers.

    The guide

    8 mentions

    Travelers single out the guide as the reason the experience works.

    Knowledge and storytelling

    5 mentions

    Reviewers describe the commentary as informative rather than scripted.

    Traveler reviews

    48 verified traveler reviews for Ground 0 and World Trade Center Tour with 911 Museum Upgrade. Ratings and reviews provided by Viator and Tripadvisor.

    5 star
    28
    4 star
    2
    3 star
    5
    2 star
    4
    1 star
    9
    Sort
    Janice_M · August 2026

    Excellent

    Learned a lot about the Battery area and 911 information that is more current. Guides love of New York came through.

    via Viator

    714pja · July 2026

    Have to do it

    Jim Q was excellent and very well informed and a good storyteller

    via Tripadvisor

    thomasina_w · July 2026

    The walking and museum...

    The walking and museum tours were informational. Leanne was a great tour guide and very knowledgeable!

    via Viator

    Erin_K · June 2026

    Not the best

    Our tour guide didn’t know anything about Ground Zero or the surrounding areas. Very disappointed in the lack of information

    Response from the operator: Thank you for your feedback. We are sorry to hear that the tour did not meet your expectations. Our Ground Zero and World Trade Center Tour is designed to provide visitors with historical context and insight into the events of September 11 and the rebuilding of Lower Manhattan. We take comments regarding guide knowledge and presentation seriously and will share your feedback with our management team for review. We strive to provide an informative and engaging experience for every guest, and we regret that this was not your impression during your tour. Thank you for taking the time to share your experience.

    via Viator

    Christopher_N · May 2026

    Tour provider never provided tickets

    Very good tour guide but the provider refused to provide tickets despite being included in thie activity.

    Response from the operator: Thank you for your feedback. We're glad to hear that you enjoyed your tour guide and found the guided portion of the experience valuable. However, we would like to clarify that your booking was for the Ground Zero and World Trade Center walking tour only. Admission to the 9/11 Museum was not included in the package you purchased. The tour description and inclusions clearly specify whether museum admission is part of the booking. We're sorry if there was any misunderstanding regarding the tour inclusions, but our records indicate that no 9/11 Museum upgrade or museum admission tickets were purchased as part of your reservation. Thank you for joining us, and we appreciate the opportunity to clarify this for future travelers.

    via Viator

    Good to know

    Duration
    1.5 hours
    Free cancellation
    Up to 24h before
    Minimum age to book
    All ages
    Availability
    Bookable today
    Runs on
    Every day
    Price range
    $40 to $150
    Hotel pickup
    No pickup, meet at start point
    Booked in 30 days
    17
    Verdict
    Worth a Look

    Why this scores 48

    The Outty Ranking is a weighted composite. Here is how this experience performed on each component.

    Traveler sentiment (30% weight)32
    Review evidence (18% weight)49
    Booking momentum (14% weight)42
    Value for money (12% weight)66
    Listing quality (10% weight)75
    Local standing (8% weight)0
    Booking flexibility (8% weight)100

    Ground 0 and World Trade Center Tour with 911 Museum Upgrade: questions travelers ask

    Practical detail on this experience, plus the wider planning questions for New York.

    How much does Ground 0 and World Trade Center Tour with 911 Museum Upgrade cost?

    +

    Prices start at $40 per person. The final price depends on the date, the time slot and the number of travelers, and peak weekends in New York usually price higher than midweek mornings. Live pricing and remaining availability are confirmed on the booking screen before you pay.

    How long does Ground 0 and World Trade Center Tour with 911 Museum Upgrade take?

    +

    Plan for about 1.5 hours from start to finish, not counting travel to the meeting point. Most travelers leave another 30 minutes on either side so the rest of the day in New York is not rushed.

    Is Ground 0 and World Trade Center Tour with 911 Museum Upgrade worth it?

    +

    It holds an Outty Ranking of 48 out of 100, which we label "Worth a Look". That score blends traveler sentiment (3.8/5 across 48 reviews), the depth of that review evidence, recent booking momentum, value for money against comparable last minute in New York, and how flexible the cancellation terms are.

    Can I cancel or reschedule Ground 0 and World Trade Center Tour with 911 Museum Upgrade?

    +

    Yes. Cancel free up to 24 hours before the start time for a full refund. Inside that window the booking is non-refundable, and no-shows are not refunded.

    Is Ground 0 and World Trade Center Tour with 911 Museum Upgrade suitable for kids and families?

    +

    Yes, all ages are welcome. Families should still weigh the 1.5-hour running time, and strollers are easier on the earlier, quieter departures.

    How far in advance should I book Ground 0 and World Trade Center Tour with 911 Museum Upgrade?

    +

    Around 17 people booked this in the last 30 days, so popular slots go early. Two to three weeks ahead is comfortable in shoulder season, while summer weekends and holidays in New York can sell out a month out. Same-day spots do open up when other travelers cancel, so it is worth checking if you are already in town.

    What should I bring or wear?

    +

    Bring photo ID, your booking confirmation on your phone, a refillable water bottle and comfortable shoes. Dress for the weather in New York and add a light layer if any part of the 1.5-hour experience runs outdoors or after sunset.

    Where does Ground 0 and World Trade Center Tour with 911 Museum Upgrade start and how do I get there?

    +

    The exact meeting point and directions are on your voucher once you book, and they sit in central New York within reach of public transport. Arrive 15 minutes early: late arrivals are treated as no-shows by most operators.

    What are the best things to do in New York?

    +

    New York has more bookable experiences than any other city on Outty, and the quality spread is brutal. Observation decks are commoditised, so we score them on timed-entry reliability and sunset slots. Food tours and borough walks are where the ranking really separates operators, and the top scores in the city all come from small-group guides. On Outty we rank every New York experience on the same 0 to 100 scale, and alongside this one the highest scorers right now include Grand Canyon VIP Helicopter Tour, Half-Day Bus Tour of NYC Top Highlights, NYC Bus Tour of Brooklyn, Bronx, Queens: Art, Food & Sports. The city page groups everything into most popular, highest reviewed, last minute and family-friendly so you can build a day around what actually delivers.

    When is the best time to visit New York?

    +

    September to early November, and late April through June. Booking patterns follow the same curve: prices and queues climb in peak weeks, while shoulder season gives you better availability on the top-ranked experiences and more room to change plans.

    How many days do you need in New York?

    +

    Three full days covers the headline sights without sprinting. A workable rhythm is one anchor experience each morning, such as this one, an unhurried afternoon in a single neighborhood, then a food or nightlife booking in the evening. Five days lets you add a day trip outside the city.

    Do I book through Outty or through the operator?

    +

    Outty ranks and explains the experiences, then hands you to Viator to complete the booking with the operator directly. The price is the same as booking on Viator yourself, and Outty earns an affiliate commission on the referral, which is how the rankings stay free to read.

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