
Ground 0 and World Trade Center Tour with 911 Museum Upgrade
Traveler rating
3.7/5
Based on 51 traveler reviews. Ratings and reviews provided by Viator and Tripadvisor.
Quick answer
Is Ground 0 and World Trade Center Tour with 911 Museum Upgrade worth booking?
Ground 0 and World Trade Center Tour with 911 Museum Upgrade is a 1.5-hour experience in New York, United States, from $40 per person. It scores 48 out of 100 on the Outty Ranking, which we label “Worth a Look”, based on a 3.7/5 rating across 51 reviews. Cancellation is free up to 24 hours before the start time. Same-day spots are currently showing.
- Outty Ranking
- 48 / 100
- Rating
- 3.7/5 (51)
- Duration
- 1.5 hours
- From
- $40 per person
Visit Ground Zero and the September 11 Memorial Pool on this 90 minute tour that will take you back to Tuesday September 11, 2001 in New York City. Visit the grounds of the World trade Center or also know as Twin Towers. Expert local New York City Tour Guide will tell you their experience on September 11 and learn their story of that horrific day. The tour concludes at 911 Museum entrance, where you can upgrade to include Priority Skip the Line reserve access to the Museum.
What you get
About this experience
Visit Ground Zero and the September 11 Memorial Pool on this 90 minute tour that will take you back to Tuesday September 11, 2001 in New York City. Visit the grounds of the World trade Center or also know as Twin Towers. Expert local New York City Tour Guide will tell you their experience on September 11 and learn their story of that horrific day. The tour concludes at 911 Museum entrance, where you can upgrade to include Priority Skip the Line reserve access to the Museum.
What's included
Included
- 911 Memorial Museum Skip the Line Reserve Access (upgrade available)
- NYC Expert Local Tour Guide
Not included
- Gratuities
What you'll see and do
Ground Zero Museum Workshop
Visit Ground Zero and 911 Memorial pools
Pass by without stopping
The National 9/11 Memorial & Museum
This will be included if upgrade option is chosen. Upgrade to include express reserve entrance to the 911 Memorial Museum
90 minutes here · Admission included
One World Trade Center
Visit the ground of One World Trade Center and see when the Twin Tower were
20 minutes here · Admission not included
Wall Street
Pass by Wall Street and learn what happened to the Financial District on September 11
Pass by without stopping
New York Stock Exchange
Pass by the NY Stock Exchange
Pass by without stopping
Federal Hall
Located on Wall Street across from the NY Stock Exchange
Pass by without stopping
St. Paul's Chapel
Best known as the "Little Church that Stood" surviving September 11 without any damage as the World Trade Center twin towers came down across the street
Pass by without stopping
Where it starts and ends
Meeting point
New York
Please meet your guide in front of Starbucks Coffee across the Street from Battery Park
Hotel pickup
No pickup: everyone meets at the start point.
Ends at
Please meet your guide in front of Starbucks Coffee across the Street from Battery Park
Options you can book
Ground Zero + Museum + Freedom
departs 9:30 and 11:30 +admission to 9/11 Museum and Freedom Towers Observation.Tour meets 24 State St in front of Starbucks Duration: 1 hour 30 minutes
Ground Zero Tour + 911 Museum
Ground Zero Tour + 911 Museum: 1.5 hr Ground Zero and 911 Memorial tour departs 9:30 and11:30am + admission to the 9/11 Museum Skip the line reserve access.
Ground Zero 911 Memorial Pools
1.5-hour tour departs 9:30 and 11:30am. Tour meets at 24 State St in front of Starbucks Across the street from Battery Park.
Before you book
- Cancellation
- For a full refund, cancel at least 24 hours before the scheduled departure time.
- Languages
- en
- Ticket
- Mobile Only
- Runs on
- Every day
- Group size
- Up to 15 travelers per booking
- Operated by
- Attractions4us LLC
Know before you go
- Wheelchair accessible
- Infants and small children can ride in a pram or stroller
- Service animals allowed
- Public transportation options are available nearby
- Infants are required to sit on an adult’s lap
- Suitable for all physical fitness levels
- Operates in all weather conditions, please dress appropriately
Photos






What travelers are saying
Outty’s summary of the themes that recur across 51 traveler reviews. Written by us, not quoted from reviewers.
The guide
7 mentionsTravelers single out the guide as the reason the experience works.
Knowledge and storytelling
3 mentionsReviewers describe the commentary as informative rather than scripted.
Traveler reviews
51 verified traveler reviews for Ground 0 and World Trade Center Tour with 911 Museum Upgrade. Ratings and reviews provided by Viator and Tripadvisor.
Poor Ground Zero Experience
The tour was not delivered as described. We were supposed in a VIP Tour of Ground O, Museum and Freedom Tower. Our “expert” tour guide was poor. We did not receive a museum upgrade and no vouchers for the Freedom Tower.
Response from the operator: Thank you for sharing your feedback with us. We're truly sorry to hear that your experience did not meet your expectations. We strive to provide an informative and memorable experience for all our guests, and we regret that some aspects of the tour did not go as anticipated. Your comments regarding the tour inclusions and overall experience are important to us, and we would appreciate the opportunity to look into this further. Thank you for bringing this to our attention and for giving us the opportunity to improve.
via Viator
Great tour
Amazing tour and I learnt a lot, uplifting and educating. The museum is more of a memorial and less educating but still a must do in nyc
via Tripadvisor
A very moving experience
We visited the 9/11 Memorial & Museum earlier today, and it was quite a moving experience. Walking through the museum and going back in time to those events all those years ago really brings home the sheer devastation of that day and the lengths some people will go to in order to destroy families, friendships and innocent lives. We particularly liked the layout of the exhibition, which takes you through the memorable sequences of events that unfolded that day. Everything is very well laid out and presented in a way that allows you to take in the enormity of what happened, while also remembering the individual people and families affected. The staff were super friendly, helpful and welcoming, which added to the overall experience. One tip if you’re planning a visit — allow plenty of time. You could easily spend up to four hours here, especially if you want to take everything in properly rather than rushing through. A very moving and thought-provoking experience, and well worth the visit.
via Tripadvisor
Excellent
Learned a lot about the Battery area and 911 information that is more current. Guides love of New York came through.
via Viator
Have to do it
Jim Q was excellent and very well informed and a good storyteller
via Tripadvisor
Good to know
- Duration
- 1.5 hours
- Free cancellation
- Up to 24h before
- Minimum age to book
- All ages
- Availability
- Bookable today
- Runs on
- Every day
- Price range
- $40 to $150
- Hotel pickup
- No pickup, meet at start point
- Booked in 30 days
- 18
- Verdict
- Worth a Look
Who runs this experience
Operated by Attractions4us LLC, who run 145 experiences we rank across 17 cities, with an average Outty Ranking of 47.0.
See everything Attractions4us LLC runsWhy this scores 48
The Outty Ranking is a weighted composite. Here is how this experience performed on each component.
Ground 0 and World Trade Center Tour with 911 Museum Upgrade: questions travelers ask
Practical detail on this experience, plus the wider planning questions for New York.
How much does Ground 0 and World Trade Center Tour with 911 Museum Upgrade cost?
+
Prices start at $40 per person. The final price depends on the date, the time slot and the number of travelers, and peak weekends in New York usually price higher than midweek mornings. Live pricing and remaining availability are confirmed on the booking screen before you pay.
How long does Ground 0 and World Trade Center Tour with 911 Museum Upgrade take?
+
Plan for about 1.5 hours from start to finish, not counting travel to the meeting point. Most travelers leave another 30 minutes on either side so the rest of the day in New York is not rushed.
Is Ground 0 and World Trade Center Tour with 911 Museum Upgrade worth it?
+
It holds an Outty Ranking of 48 out of 100, which we label "Worth a Look". That score blends traveler sentiment (3.7/5 across 51 reviews), the depth of that review evidence, recent booking momentum, value for money against comparable last minute in New York, and how flexible the cancellation terms are.
Can I cancel or reschedule Ground 0 and World Trade Center Tour with 911 Museum Upgrade?
+
Yes. Cancel free up to 24 hours before the start time for a full refund. Inside that window the booking is non-refundable, and no-shows are not refunded.
Is Ground 0 and World Trade Center Tour with 911 Museum Upgrade suitable for kids and families?
+
Yes, all ages are welcome. Families should still weigh the 1.5-hour running time, and strollers are easier on the earlier, quieter departures.
How far in advance should I book Ground 0 and World Trade Center Tour with 911 Museum Upgrade?
+
Around 18 people booked this in the last 30 days, so popular slots go early. Two to three weeks ahead is comfortable in shoulder season, while summer weekends and holidays in New York can sell out a month out. Same-day spots do open up when other travelers cancel, so it is worth checking if you are already in town.
What should I bring or wear?
+
Bring photo ID, your booking confirmation on your phone, a refillable water bottle and comfortable shoes. Dress for the weather in New York and add a light layer if any part of the 1.5-hour experience runs outdoors or after sunset.
Where does Ground 0 and World Trade Center Tour with 911 Museum Upgrade start and how do I get there?
+
The exact meeting point and directions are on your voucher once you book, and they sit in central New York within reach of public transport. Arrive 15 minutes early: late arrivals are treated as no-shows by most operators.
What are the best things to do in New York?
+
New York has more bookable experiences than any other city on Outty, and the quality spread is brutal. Observation decks are commoditised, so we score them on timed-entry reliability and sunset slots. Food tours and borough walks are where the ranking really separates operators, and the top scores in the city all come from small-group guides. On Outty we rank every New York experience on the same 0 to 100 scale, and alongside this one the highest scorers right now include NYC Bus Tour of Brooklyn, Bronx, Queens: Art, Food & Sports, Half-Day Bus Tour of NYC Top Highlights, SoHo, Little Italy, and Chinatown Walking Tour in New York. The city page groups everything into most popular, highest reviewed, last minute and family-friendly so you can build a day around what actually delivers.
When is the best time to visit New York?
+
September to early November, and late April through June. Booking patterns follow the same curve: prices and queues climb in peak weeks, while shoulder season gives you better availability on the top-ranked experiences and more room to change plans.
How many days do you need in New York?
+
Three full days covers the headline sights without sprinting. A workable rhythm is one anchor experience each morning, such as this one, an unhurried afternoon in a single neighborhood, then a food or nightlife booking in the evening. Five days lets you add a day trip outside the city.
Do I book through Outty or through the operator?
+
Outty ranks and explains the experiences, then hands you to Viator to complete the booking with the operator directly. The price is the same as booking on Viator yourself, and Outty earns an affiliate commission on the referral, which is how the rankings stay free to read.
What is included in Ground 0 and World Trade Center Tour with 911 Museum Upgrade?
+
Included: 911 Memorial Museum Skip the Line Reserve Access (upgrade available); and NYC Expert Local Tour Guide. Not included: Gratuities. Always check the voucher for the final list before you travel.
Where is the meeting point for Ground 0 and World Trade Center Tour with 911 Museum Upgrade?
+
Please meet your guide in front of Starbucks Coffee across the Street from Battery Park Hotel pickup is not included, so plan your own transport and arrive 15 minutes early.
What languages is Ground 0 and World Trade Center Tour with 911 Museum Upgrade offered in?
+
It runs in English. Pick your language when choosing a date and time, as not every departure runs in every language.
Will I get instant confirmation and a mobile ticket for Ground 0 and World Trade Center Tour with 911 Museum Upgrade?
+
Confirmation is sent by the operator after booking, usually within 48 hours; if it is not confirmed you are not charged. Mobile tickets are accepted, so you can show the voucher on your phone.
Is Ground 0 and World Trade Center Tour with 911 Museum Upgrade wheelchair or stroller accessible?
+
The operator notes: Wheelchair accessible; Infants and small children can ride in a pram or stroller; and Infants are required to sit on an adult’s lap. If accessibility is critical, contact the operator after booking to confirm arrangements for your date.
What happens to Ground 0 and World Trade Center Tour with 911 Museum Upgrade if the weather is bad?
+
It generally runs rain or shine, so dress for the forecast in New York. Standard cancellation terms apply: free cancellation up to 24 hours before the start.
What do travelers say about Ground 0 and World Trade Center Tour with 911 Museum Upgrade?
+
Across 51 reviews averaging 3.7 out of 5, recurring themes include the guide, knowledge and storytelling. Travelers single out the guide as the reason the experience works.
What booking options are available for Ground 0 and World Trade Center Tour with 911 Museum Upgrade?
+
There are 3 options to choose from, including Ground Zero + Museum + Freedom, Ground Zero Tour + 911 Museum, Ground Zero 911 Memorial Pools. Prices and start times differ by option, so compare them on the booking screen.
Ready to lock in your spot?
Pick a date, choose your group, and see the exact price for Ground 0 and World Trade Center Tour with 911 Museum Upgrade.
Pick your date




