
Ground Zero Museum Workshop Tour
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September 2026
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Who is going?
Adults
Age 13 and over
Children
Age 12 and under
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Non-refundable booking. Same price on Viator, Outty earns a commission.
Traveler rating
4.7/5
Based on 473 traveler reviews. Ratings and reviews provided by Viator and Tripadvisor.
Quick answer
Is Ground Zero Museum Workshop Tour worth booking?
Ground Zero Museum Workshop Tour is a 1.5-hour experience in New York, United States, from $27 per person. It scores 73 out of 100 on the Outty Ranking, which we label “Strongly Recommended”, based on a 4.7/5 rating across 473 reviews. This booking is non-refundable, so pick your date carefully. Same-day spots are currently showing.
- Outty Ranking
- 73 / 100
- Rating
- 4.7/5 (473)
- Duration
- 1.5 hours
- From
- $27 per person
Visit the 5-star rated Ground Zero Museum Workshop for an intimate and detailed and introduction to the “Real Ground Zero” and to things you won't see at the nearby 9/11 Memorial & Museum. The “kid-friendly” non-graphic
What you get
- Seating
- Walk-through of 9/11 artifacts with museum guide
- Holding / Photographing Rare Artifacts
- BOSE Self-Guided Audio Tour in 4 languages
- Free Water
About this experience
Visit the 5-star rated Ground Zero Museum Workshop for an intimate and detailed and introduction to the “Real Ground Zero” and to things you won't see at the nearby 9/11 Memorial & Museum. The “kid-friendly” non-graphic imagery, 100 audio stories, Ground Zero artifacts and rare photos housed in this non-profit museum exhibit the heroic efforts of the FDNY firefighters on that fateful day in 2001 and the 9-month “Recovery Period." See the "Bible Page" and the "Frozen Clock." Winner of TripAdvisor’s “Top 25 Museums in the USA” award in 2013 & 2014, this is the only place you can actually pick up and hold Ground Zero artifacts, a chilling reminder for adults and a chance for young children to learn about a significant moment in history. Located in the historic Meatpacking District on West 14th street near the High Line Park and Chelsea Market Eateries. Known world-wide as the "Biggest LITTLE Museum in New York." Images by the Official Photographer at Ground Zero.
What's included
Included
- Seating
- Walk-through of 9/11 artifacts with museum guide
- Holding / Photographing Rare Artifacts
- BOSE Self-Guided Audio Tour in 4 languages
- Free Water
Not included
- Gratuities
- Souvenir photos (available to purchase)
- Hotel pickup and drop-off
What you'll see and do
Ground Zero Museum Workshop
The Ground Zero Museum Workshop in the Meat-Packing District on West 14th Street features stunning images, rare video and remnants from the Ground Zero Recovery Period, all packed into an intimate and emotional space. On display are 100 of Gary Marlon Suson's most well-known images, including the charred Genesis 11: Tower of Babylon Bible Page found in the WTC rubble, the Frozen Clock stuck at 10:02am, marking the collapse of the South Tower and several FDNY Honor Guard images. The actual clock itself is also on display in the museum. The only all-access, sanctioned photographer at Ground Zero, Suson's one-of-a-kind, 3-D photo installations place viewers into the "hole" at Ground Zero. Visitors are also allowed the rare opportunity to pick up and hold World Trade Center steel and window glass. Tours are limited to just 25 people, and include a powerful 15-minute video. The Ground Zero Museum is about 5-minutes from Ground Zero via the "E" train. Daily tours last about 90 minutes and include the intimate stories behind 100 images and remnants. This is a "don't-miss" museum that touches the heart of young and old alike. No graphic or morbid images are displayed and the museum is known for its sensitivity to a very tough subject matter. Suitable for children.
Admission included
Where it starts and ends
Meeting point
New York
Departure Point: Ground Zero Museum Address: 420 West 14th Street, Floor 2 New York, NY 10014 Directions: • 2nd floor (Ringer #3) • Museum is located between 9th Avenue and Washington Street Dates: Wednesday-Sunday
Hotel pickup
No pickup: everyone meets at the start point.
Ends at
Departure Point: Ground Zero Museum Address: 420 West 14th Street, Floor 2 New York, NY 10014 Directions: • 2nd floor (Ringer #3) • Museum is located between 9th Avenue and Washington Street Dates: Wednesday-Sunday
Before you book
- Cancellation
- All sales are final. No refund is available for cancellations.
- Languages
- en, it, fr, es
- Ticket
- Mobile Only
- Runs on
- Wed, Thu, Fri, Sat, Sun
- Group size
- Up to 15 travelers per booking
- Operated by
- 9/11 Museum Workshop: 100 Images & Artifacts Exhibit
Know before you go
- Wheelchair accessible
- Infants and small children can ride in a pram or stroller
- Service animals allowed
- Suitable for all physical fitness levels
- Cameras / Photography are allowed but no videotaping, no phonecalls, food or drink allowed on tours
- Due to security and space concerns, all backpacks and bags must be stored at the front of the museum during the tour. 100% safe and crime-free
- This does NOT include admission to the 9/11 Memorial and Museum. The Ground Zero Museum Workshop was established in 2005 and focuses heavily on the 9-month dig for the missing of the September 11 tragedy
- There are only TWO Museums in NYC for September 11. Ground Zero Museum Workshop is a separate tour/experience from the 9/11 Memorial Museum
- Audio Tours in Spanish, French, Italian and French - (included)
- Member of TripAdvisor's "Hall of Fame" Rated 5-Stars
- Kid-Friendly and Parent-Approved. Non-graphic. The BOSE audio guide holds the attention of young children.
- Only 9/11 Museum to allow guests to pick up and hold / photograph rare artifacts
- "Top 25 Museums in the USA" Award Winner on TripAdvisor (2-time Winner)
- All Images by the Official Photographer at Ground Zero (FDNY)
- Located 4 subway stops from World Trade Center ("E" Subway) in the Meatpacking District. Near Chelsea Market Eateries and the High Line Park.
- Not your typical Museum Experience. In-depth and detailed with 100 BOSE Audio Stories behind each image and artifact
Photos






What travelers are saying
Outty’s summary of the themes that recur across 473 traveler reviews. Written by us, not quoted from reviewers.
Knowledge and storytelling
6 mentionsReviewers describe the commentary as informative rather than scripted.
The guide
4 mentionsTravelers single out the guide as the reason the experience works.
Photo opportunities
3 mentionsThe views and photo stops come up again and again.
Small groups
3 mentionsThe group size is repeatedly described as intimate rather than packed.
Good for families
2 mentionsReviewers traveling with kids report it landed well with their group.
Traveler reviews
473 verified traveler reviews for Ground Zero Museum Workshop Tour. Ratings and reviews provided by Viator and Tripadvisor.
Ground Zero Above and Beyond
The Ground Zero Museum was interactive and well laid out to engage each visitor’s delights. Gary was our guide for the day. He was nothing short of exceptional, had a well of knowledge, and prepared to answer a variety of questions. I would recommend this location for anyone visiting Nee York City interested in 911.
via Tripadvisor
Go See This!
Incredible experience - so many great things to see and learn about.
via Tripadvisor
Amazing Personal 9/11 Experience
My wife and I have done a number of 9/11 memorial experiences and the Workshop Museum was the most moving I’ve ever visited. Due to a staff illness, the museum founder and curator, Gary, hosted our experience. Standing in his apartment’s worth of 25 years of his work with an intimate hands-on experience of living history was in red my moving. Our family from ages 9 to 47 learned so much from the interactive experience and really FELT the emotion in the room. I 100% recommend the Workshop Museum to anyone who wants to experience 9/11 on a personal, intimate level.
via Tripadvisor
Upsetting but a must do
We booked a guided tour which was good as he told us stories and more information than we would’ve got just walking around. It’s harrowing and upsetting, but it’s part of history and we can’t forget the innocent people. I would recommend this..
via Tripadvisor
Great 9/11 artifacts and information.
We went to the big 9/11 memorial first and the next day found the Ground Zero Workshop - we were so glad we found this place. Our guide was very knowledgeable about ground zero and provided very "real" stories and information, as well as being able to see all the artifacts and photographs . It was a very touching experience. Definitely add this to your list of places to go!
via Tripadvisor
Good to know
- Duration
- 1.5 hours
- Free cancellation
- Non-refundable
- Minimum age to book
- 4+
- Availability
- Bookable today
- Runs on
- Wed, Thu, Fri, Sat, Sun
- Price range
- $27 to $37
- Hotel pickup
- No pickup, meet at start point
- Booked in 30 days
- 166
- Verdict
- Strongly Recommended
Why this scores 73
The Outty Ranking is a weighted composite. Here is how this experience performed on each component.
Ground Zero Museum Workshop Tour: questions travelers ask
Practical detail on this experience, plus the wider planning questions for New York.
How much does Ground Zero Museum Workshop Tour cost?
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Prices start at $27 per person. The final price depends on the date, the time slot and the number of travelers, and peak weekends in New York usually price higher than midweek mornings. Live pricing and remaining availability are confirmed on the booking screen before you pay.
How long does Ground Zero Museum Workshop Tour take?
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Plan for about 1.5 hours from start to finish, not counting travel to the meeting point. Most travelers leave another 30 minutes on either side so the rest of the day in New York is not rushed.
Is Ground Zero Museum Workshop Tour worth it?
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It holds an Outty Ranking of 73 out of 100, which we label "Strongly Recommended". That score blends traveler sentiment (4.7/5 across 473 reviews), the depth of that review evidence, recent booking momentum, value for money against comparable family friendly in New York, and how flexible the cancellation terms are.
Can I cancel or reschedule Ground Zero Museum Workshop Tour?
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No. This experience is sold on a non-refundable basis, so only book a date you are confident about. Similar experiences in the city do offer free cancellation if flexibility matters more than price.
Is Ground Zero Museum Workshop Tour suitable for kids and families?
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The operator sets a minimum age of 4. Older children generally do well here, and families should factor in the 1.5-hour running time when deciding.
How far in advance should I book Ground Zero Museum Workshop Tour?
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Around 166 people booked this in the last 30 days, so popular slots go early. Two to three weeks ahead is comfortable in shoulder season, while summer weekends and holidays in New York can sell out a month out. Same-day spots do open up when other travelers cancel, so it is worth checking if you are already in town.
What should I bring or wear?
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Bring photo ID, your booking confirmation on your phone, a refillable water bottle and comfortable shoes. Dress for the weather in New York and add a light layer if any part of the 1.5-hour experience runs outdoors or after sunset.
Where does Ground Zero Museum Workshop Tour start and how do I get there?
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The exact meeting point and directions are on your voucher once you book, and they sit in central New York within reach of public transport. Arrive 15 minutes early: late arrivals are treated as no-shows by most operators.
What are the best things to do in New York?
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New York has more bookable experiences than any other city on Outty, and the quality spread is brutal. Observation decks are commoditised, so we score them on timed-entry reliability and sunset slots. Food tours and borough walks are where the ranking really separates operators, and the top scores in the city all come from small-group guides. On Outty we rank every New York experience on the same 0 to 100 scale, and alongside this one the highest scorers right now include Grand Canyon VIP Helicopter Tour, Half-Day Bus Tour of NYC Top Highlights, NYC Bus Tour of Brooklyn, Bronx, Queens: Art, Food & Sports. The city page groups everything into most popular, highest reviewed, last minute and family-friendly so you can build a day around what actually delivers.
When is the best time to visit New York?
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September to early November, and late April through June. Booking patterns follow the same curve: prices and queues climb in peak weeks, while shoulder season gives you better availability on the top-ranked experiences and more room to change plans.
How many days do you need in New York?
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Three full days covers the headline sights without sprinting. A workable rhythm is one anchor experience each morning, such as this one, an unhurried afternoon in a single neighborhood, then a food or nightlife booking in the evening. Five days lets you add a day trip outside the city.
Do I book through Outty or through the operator?
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Outty ranks and explains the experiences, then hands you to Viator to complete the booking with the operator directly. The price is the same as booking on Viator yourself, and Outty earns an affiliate commission on the referral, which is how the rankings stay free to read.
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