
Excursion to Cozumel with Transportation or without Transportation
Traveler rating
4.3/5
Based on 9 traveler reviews. Ratings and reviews provided by Viator and Tripadvisor.
Quick answer
Is Excursion to Cozumel with Transportation or without Transportation worth booking?
Excursion to Cozumel with Transportation or without Transportation is a 11-hour experience in Playa del Carmen, Mexico, from $128 per person. It scores 54 out of 100 on the Outty Ranking, which we label “Worth a Look”, based on a 4.3/5 rating across 9 reviews. This booking is non-refundable, so pick your date carefully. Same-day spots are currently showing.
- Outty Ranking
- 54 / 100
- Rating
- 4.3/5 (9)
- Duration
- 11 hours
- From
- $128 per person
Depending on the option selected, start your adventure with a comfortable pick-up service at your hotel in Cancun, or a meeting point in Playa del Carmen. Travel comfortably to the pier and board a modern ferry to Cozumel, enjoying stunning views along the way. Once in Cozumel, get on a boat with a small group of no more than 20 people. Sail to two of the island's most exclusive and least crowded reefs. Dive into the crystal clear waters and explore the vibrant and pristine marine life. You will visit the famous El Cielo beach, known for its starfish and its shallow, turquoise waters. Relax on the beach or take a swim in the sea while enjoying the beauty of this unique place. After your snorkeling adventure, head to a very fun restaurant to enjoy a delicious meal. Enjoy a wide variety of dishes and relax in the sun before returning to Playa del Carmen and then taking you back to your hotel.
What you get
About this experience
Depending on the option selected, start your adventure with a comfortable pick-up service at your hotel in Cancun, or a meeting point in Playa del Carmen. Travel comfortably to the pier and board a modern ferry to Cozumel, enjoying stunning views along the way. Once in Cozumel, get on a boat with a small group of no more than 20 people. Sail to two of the island's most exclusive and least crowded reefs. Dive into the crystal clear waters and explore the vibrant and pristine marine life. You will visit the famous El Cielo beach, known for its starfish and its shallow, turquoise waters. Relax on the beach or take a swim in the sea while enjoying the beauty of this unique place. After your snorkeling adventure, head to a very fun restaurant to enjoy a delicious meal. Enjoy a wide variety of dishes and relax in the sun before returning to Playa del Carmen and then taking you back to your hotel.
What's included
Included
- Group Guide
- Includes boat to visit the Snorkeling Points
- It includes Ferry from Playa del Carmen to Cozumel
- (If you want to add Transportation from your Hotel select the option )
- Snorkeling equipment
- Buffet food
- Access to reefs
Not included
- Dock tax and collections for cleaning the seas
- Drinks in the restaurant
Where it starts and ends
Meeting point
Playa del Carmen
If you selected to arrive at the carmen beach pier on your own, you must arrive at this point to meet the guide and give you your tickets, and so the whole group crosses on the 9 am ferry with the Windget company, you must arrive 8: 20 am to be able to take this ferry time.
Hotel pickup
Pickup is available for selected locations. Pickup begins about 20 minutes before departure.
Ends at
If you selected to arrive at the carmen beach pier on your own, you must arrive at this point to meet the guide and give you your tickets, and so the whole group crosses on the 9 am ferry with the Windget company, you must arrive 8: 20 am to be able to take this ferry time.
Options you can book
With transport from Cancun
Van/ Bus: Includes transportation from your Hotel Pickup included
from Playa del Carmen
Before you book
- Cancellation
- All sales are final. No refund is available for cancellations.
- Languages
- en, es
- Ticket
- Mobile Only
- Runs on
- Every day
- Group size
- Up to 30 travelers per booking
- Operated by
- Mostrando México
Know before you go
- Infants and small children can ride in a pram or stroller
- Service animals allowed
- Public transportation options are available nearby
- Infants are required to sit on an adult’s lap
- Suitable for all physical fitness levels
- Not recommended for pregnant women over 8 months of gestation
Photos






What travelers are saying
Outty’s summary of the themes that recur across 9 traveler reviews. Written by us, not quoted from reviewers.
Food and drink
2 mentionsThe tastings and food stops are a highlight for most reviewers.
Traveler reviews
9 verified traveler reviews for Excursion to Cozumel with Transportation or without Transportation. Ratings and reviews provided by Viator and Tripadvisor.
Good excursion but...
Good excursion but Long Waiting time to return to Cancun for Enterprise Disarray. Good scenery and activities. Good food
Response from the operator: Muchas gracias por su opinión, cada día es nuevo aprendizaje para nosotros, nos alegra que le haya gustado el tour , le mandamos un saludo todo el equipo.
via Viator (translated)
Total satisfaction
I did the tour to Cozumel and my experience could not be more satisfying. Everything went according to plan and the friendliness, professionalism and draw of everything The staff adi co.o their attention were 10. Congratulations.
Response from the operator: Muchas gracias por ¡Elegirnos ! para sus vacaciones, de igual forma la buena actitud que tiene en su travesía por México, es de gran ayuda para que en conjunto sea una grata experiencia. Buen viaje
via Tripadvisor (translated)
AUGUST 2025
Excellent Service by All Staff From transport. Guide, the boat guys. Very friendly, respectful and above all committed to you getting a great experience. Highly recommended ⭐️⭐️⭐️⭐️⭐️
Response from the operator: Fue un placer, gracias por su preferencia
via Tripadvisor (translated)
What could have been wonderful because the place invites you, was a horrible experience that I do not recommend to anyone. They call you the afternoon before the tour and tell you that it's all full and they put you on another trip but that exactly the same... Reserved catamaran of 50 or 100 people with bathroom and stable, and put you in a small boat with 24 people. Those who carry the boats have no idea you're coming or where you're coming from. Beach club booked with sun loungers and beach time, and you are dropped off at the port in the first restaurant there is no beach or anything (it is the dock) And when you call them and claim in Cozumel, already outside the hotel and without time, they tell you that all they can do is cancel the tour without security to return your money. I do NOT advise you to work with this agency your excursions.
Response from the operator: Buenas tardes, señor Javier: Usted llegó a nosotros por medio de un anuncio publicado por otra empresa, con quienes colaboramos en ciertas fechas para cubrir la operación. Desde el inicio se le explicó esta situación con total transparencia. Dado que el catamarán original ya no contaba con disponibilidad, se le ofreció como alternativa una embarcación más personalizada, con capacidad máxima de 25 personas, o bien, la opción de un reembolso. Usted aceptó la alternativa a través de mensajes de WhatsApp —los cuales conservamos como respaldo— y en ningún momento manifestó inconformidad, por lo que procedimos con base en su consentimiento. No obstante, valoramos todos los comentarios de nuestros clientes, ya que nos permiten mejorar. En este caso, tomamos nota de la importancia de contar con formatos más formales y documentados cuando existan cambios operativos, especialmente cuando hay participación de empresas externas. Agradecemos su comprensión y quedamos atentos para cualquier aclaración adicional.
via Tripadvisor (translated)
Holidays July 2025
It's a fabulous experience, Cozumel is something extraordinary to lever, Colombia and the beaches of heaven and heaven have no words 1000 out of 1000
Response from the operator: Muchas gracias por su comentario le deseamos unas excelentes vacaciones
via Tripadvisor (translated)
Good to know
- Duration
- 11 hours
- Free cancellation
- Non-refundable
- Minimum age to book
- All ages
- Availability
- Bookable today
- Runs on
- Every day
- Price range
- $128 to $2,500
- Hotel pickup
- Available for selected locations
- Booked in 30 days
- 3
- Verdict
- Worth a Look
Who runs this experience
Operated by Mostrando México, who run 4 experiences we rank across 3 cities, with an average Outty Ranking of 49.2.
See everything Mostrando México runsWhy this scores 54
The Outty Ranking is a weighted composite. Here is how this experience performed on each component.
Excursion to Cozumel with Transportation or without Transportation: questions travelers ask
Practical detail on this experience, plus the wider planning questions for Playa del Carmen.
How much does Excursion to Cozumel with Transportation or without Transportation cost?
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Prices start at $128 per person. The final price depends on the date, the time slot and the number of travelers, and peak weekends in Playa del Carmen usually price higher than midweek mornings. Live pricing and remaining availability are confirmed on the booking screen before you pay.
How long does Excursion to Cozumel with Transportation or without Transportation take?
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Plan for about 11 hours from start to finish, not counting travel to the meeting point. Most travelers leave another 30 minutes on either side so the rest of the day in Playa del Carmen is not rushed.
Is Excursion to Cozumel with Transportation or without Transportation worth it?
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It holds an Outty Ranking of 54 out of 100, which we label "Worth a Look". That score blends traveler sentiment (4.3/5 across 9 reviews), the depth of that review evidence, recent booking momentum, value for money against comparable culture & history in Playa del Carmen, and how flexible the cancellation terms are.
Can I cancel or reschedule Excursion to Cozumel with Transportation or without Transportation?
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No. This experience is sold on a non-refundable basis, so only book a date you are confident about. Similar experiences in the city do offer free cancellation if flexibility matters more than price.
Is Excursion to Cozumel with Transportation or without Transportation suitable for kids and families?
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Yes, all ages are welcome. Families should still weigh the 11-hour running time, and strollers are easier on the earlier, quieter departures.
How far in advance should I book Excursion to Cozumel with Transportation or without Transportation?
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Around 3 people booked this in the last 30 days, so popular slots go early. Two to three weeks ahead is comfortable in shoulder season, while summer weekends and holidays in Playa del Carmen can sell out a month out. Same-day spots do open up when other travelers cancel, so it is worth checking if you are already in town.
What should I bring or wear?
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Bring photo ID, your booking confirmation on your phone, a refillable water bottle and comfortable shoes. Dress for the weather in Playa del Carmen and add a light layer if any part of the 11-hour experience runs outdoors or after sunset.
Where does Excursion to Cozumel with Transportation or without Transportation start and how do I get there?
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The exact meeting point and directions are on your voucher once you book, and they sit in central Playa del Carmen within reach of public transport. Arrive 15 minutes early: late arrivals are treated as no-shows by most operators.
What are the best things to do in Playa del Carmen?
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On Outty we rank every Playa del Carmen experience on the same 0 to 100 scale, and alongside this one the highest scorers right now include Ride to a life changing cenotes tour, Chichén Itzá, Cenote and Valladolid with Lunch and transportation, From Playa del Carmen ATV Adventure with Ziplines, Cenote. The city page groups everything into most popular, highest reviewed, last minute and family-friendly so you can build a day around what actually delivers.
When is the best time to visit Playa del Carmen?
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Booking patterns follow the same curve: prices and queues climb in peak weeks, while shoulder season gives you better availability on the top-ranked experiences and more room to change plans.
How many days do you need in Playa del Carmen?
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Three full days covers the headline sights without sprinting. A workable rhythm is one anchor experience each morning, such as this one, an unhurried afternoon in a single neighborhood, then a food or nightlife booking in the evening. Five days lets you add a day trip outside the city.
Do I book through Outty or through the operator?
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Outty ranks and explains the experiences, then hands you to Viator to complete the booking with the operator directly. The price is the same as booking on Viator yourself, and Outty earns an affiliate commission on the referral, which is how the rankings stay free to read.
What is included in Excursion to Cozumel with Transportation or without Transportation?
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Included: Group Guide; Includes boat to visit the Snorkeling Points; It includes Ferry from Playa del Carmen to Cozumel; (If you want to add Transportation from your Hotel select the option ); and Snorkeling equipment. Not included: Dock tax and collections for cleaning the seas; and Drinks in the restaurant. Always check the voucher for the final list before you travel.
Does Excursion to Cozumel with Transportation or without Transportation include hotel pickup?
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Yes, pickup is offered, or you can meet at the start point instead from 56 listed pickup locations in and around Playa del Carmen. Be ready about 20 minutes before the start time. You can also enter a custom pickup address when booking.
What languages is Excursion to Cozumel with Transportation or without Transportation offered in?
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It is offered in English and Spanish. Pick your language when choosing a date and time, as not every departure runs in every language.
Will I get instant confirmation and a mobile ticket for Excursion to Cozumel with Transportation or without Transportation?
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Confirmation is sent by the operator after booking, usually within 48 hours; if it is not confirmed you are not charged. Mobile tickets are accepted, so you can show the voucher on your phone.
Is Excursion to Cozumel with Transportation or without Transportation wheelchair or stroller accessible?
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The operator notes: Infants and small children can ride in a pram or stroller; Infants are required to sit on an adult’s lap; and Not recommended for pregnant women over 8 months of gestation. If accessibility is critical, contact the operator after booking to confirm arrangements for your date.
What happens to Excursion to Cozumel with Transportation or without Transportation if the weather is bad?
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It generally runs rain or shine, so dress for the forecast in Playa del Carmen. Standard cancellation terms apply.
What do travelers say about Excursion to Cozumel with Transportation or without Transportation?
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Across 9 reviews averaging 4.3 out of 5, recurring themes include food and drink. The tastings and food stops are a highlight for most reviewers.
What booking options are available for Excursion to Cozumel with Transportation or without Transportation?
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There are 2 options to choose from, including With transport from Cancun, from Playa del Carmen. Prices and start times differ by option, so compare them on the booking screen.
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