
Chichenitza private tour and cenotes
Traveler rating
5.0/5
Based on 4 traveler reviews. Ratings and reviews provided by Viator and Tripadvisor.
Quick answer
Is Chichenitza private tour and cenotes worth booking?
Chichenitza private tour and cenotes is a 8-hour experience in Playa del Carmen, Mexico, from $230 per person. It scores 58 out of 100 on the Outty Ranking, which we label “Worth a Look”, based on a 5/5 rating across 4 reviews. Cancellation is free up to 24 hours before the start time. Same-day spots are currently showing.
- Outty Ranking
- 58 / 100
- Rating
- 5/5 (4)
- Duration
- 8 hours
- From
- $230 per person
Avoid crowded lines and places, exclusive guide for all your questions... live the experience at your own pace! Customize your experience to your style and without massive groups! The most important thing is your time, your vacation! We take you to visit one of the 7 wonders of the world with certified Guide and if you choose, we complement this tour with the classic visit to the magic village of Valladolid and why not? meet and swim in 2 of the 6500 cenotes discovered in Yucatan! What makes the difference is the passion of our service and the amenities that will give you the comfort of enjoying this path that you have decided to take, the passion, knowledge and experience of our guides is the fruit of years in the tourism industry. We will help you organize your excursion and recommend the best way to get the most out of this part of your vacation!
What you get
About this experience
Avoid crowded lines and places, exclusive guide for all your questions... live the experience at your own pace! Customize your experience to your style and without massive groups! The most important thing is your time, your vacation! We take you to visit one of the 7 wonders of the world with certified Guide and if you choose, we complement this tour with the classic visit to the magic village of Valladolid and why not? meet and swim in 2 of the 6500 cenotes discovered in Yucatan! What makes the difference is the passion of our service and the amenities that will give you the comfort of enjoying this path that you have decided to take, the passion, knowledge and experience of our guides is the fruit of years in the tourism industry. We will help you organize your excursion and recommend the best way to get the most out of this part of your vacation!
What's included
Included
- Private transportation
- Visit to Valladolid (magical village)
- Parasol, facial wipe, bottled water
- Lunch
- Face-to-face Guide: English, Spanish, Italian
- Tickets to Chichen itza
- Tickets to 2 cenotes
- Use of snorkeling equipment
Not included
- Alcoholic beverages
What you'll see and do
Chichen Itza
Our Federally certified guide will accompany you throughout the activity giving reviews in Cultural Information of the place.
180 minutes here · Admission not included
Where it starts and ends
Hotel pickup
Pickup is included for all travelers. Pickup begins about 10 minutes before departure.
Before you book
- Cancellation
- For a full refund, cancel at least 24 hours before the scheduled departure time.
- Languages
- en, it, es
- Ticket
- Mobile Only
- Runs on
- Mon, Tue, Fri, Sat, Sun
- Group size
- Up to 11 travelers per booking
- Operated by
- MySacbe
Know before you go
- Infants and small children can ride in a pram or stroller
- Service animals allowed
- Specialized infant seats are available
- Suitable for all physical fitness levels
Photos






What travelers are saying
Outty’s summary of the themes that recur across 4 traveler reviews. Written by us, not quoted from reviewers.
The guide
4 mentionsTravelers single out the guide as the reason the experience works.
Knowledge and storytelling
4 mentionsReviewers describe the commentary as informative rather than scripted.
Photo opportunities
3 mentionsThe views and photo stops come up again and again.
Food and drink
3 mentionsThe tastings and food stops are a highlight for most reviewers.
Pace and timing
2 mentionsSeveral reviewers comment on how the schedule is paced.
Value for money
1 mentionTravelers feel they got more than they paid for.
Traveler reviews
4 verified traveler reviews for Chichenitza private tour and cenotes. Ratings and reviews provided by Viator and Tripadvisor.
Excellent personal service
This was our second tour with Roy. He’s a wonderfully attentive guide and a great person to talk to about Mayan culture and history. Roy picked us up from our hotel and we drove out to the Chichen Itzá ruins early in the morning. It was so nice to chat along the way and get some background on what we were about to experience at the cultural site. Roy handled all the tickets for entry and then showed us all the interesting details about the ruins, taking photos of us that he shared later. After more than 3 hours of exploration, we left to visit a cenote and relax before visiting old town Valloladid to grab some lunch. A long day, full of history and conversation and on our schedule. Definitely worth your time.
Response from the operator: I appreciate that you took your time to share your experience. Keep enjoying your vacation and I look forward to seeing you soon! Thank you again. Roy
via Tripadvisor
Great day in Chichenitza
Roy is a great guide- knowledgeable, kind, and attentive. He took great photos of our experience and sent them to us promptly. Definitely the guide for you if you are interested in the history and culture of Chichenitza and Mexico in general.
Response from the operator: Hola Kathryn... Thank You for sharing your experiences! I'm happy to know you liked the photos! See You soon! Roy
via Viator
Best tour guide for Chichen Itza
Roy was an amazing tour guide, friendly, super knowledgeable we had fun the entire time we didn’t feel rushed felt comfortable asking as many questions as we had. We chose the package that included admission fee, lunch, and transportation to and from hotel definitely worth it. An added bonus was he took so many photos that came out amazing!
Response from the operator: Thank You for sharing your experiences! I'm so glad to hear you enjoyed the tour! I wish you all the best... Happy anniversary!
via Tripadvisor
Best Tour Guide in Cancun
Roy is the absolute best, complete package, is very knowledgeable, and such an excellent and kind individual. Treated my wife and I like family. Would love to book him again and take him out to dinner.
Response from the operator: Thank you for taking time for sharing your comments! I would be more than happy to go dinner! Vamos a los tacos! Happy new year! Roy
via Tripadvisor
Good to know
- Duration
- 8 hours
- Free cancellation
- Up to 24h before
- Minimum age to book
- All ages
- Availability
- Bookable today
- Runs on
- Mon, Tue, Fri, Sat, Sun
- Hotel pickup
- Included for all travelers
- Booked in 30 days
- 1
- Verdict
- Worth a Look
Who runs this experience
Operated by MySacbe, who run 3 experiences we rank across 1 city, with an average Outty Ranking of 58.1.
See everything MySacbe runsWhy this scores 58
The Outty Ranking is a weighted composite. Here is how this experience performed on each component.
Chichenitza private tour and cenotes: questions travelers ask
Practical detail on this experience, plus the wider planning questions for Playa del Carmen.
How much does Chichenitza private tour and cenotes cost?
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Prices start at $230 per person. The final price depends on the date, the time slot and the number of travelers, and peak weekends in Playa del Carmen usually price higher than midweek mornings. Live pricing and remaining availability are confirmed on the booking screen before you pay.
How long does Chichenitza private tour and cenotes take?
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Plan for about 8 hours from start to finish, not counting travel to the meeting point. Most travelers leave another 30 minutes on either side so the rest of the day in Playa del Carmen is not rushed.
Is Chichenitza private tour and cenotes worth it?
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It holds an Outty Ranking of 58 out of 100, which we label "Worth a Look". That score blends traveler sentiment (5/5 across 4 reviews), the depth of that review evidence, recent booking momentum, value for money against comparable last minute in Playa del Carmen, and how flexible the cancellation terms are.
Can I cancel or reschedule Chichenitza private tour and cenotes?
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Yes. Cancel free up to 24 hours before the start time for a full refund. Inside that window the booking is non-refundable, and no-shows are not refunded.
Is Chichenitza private tour and cenotes suitable for kids and families?
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Yes, all ages are welcome. Families should still weigh the 8-hour running time, and strollers are easier on the earlier, quieter departures.
How far in advance should I book Chichenitza private tour and cenotes?
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Around 1 people booked this in the last 30 days, so popular slots go early. Two to three weeks ahead is comfortable in shoulder season, while summer weekends and holidays in Playa del Carmen can sell out a month out. Same-day spots do open up when other travelers cancel, so it is worth checking if you are already in town.
What should I bring or wear?
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Bring photo ID, your booking confirmation on your phone, a refillable water bottle and comfortable shoes. Dress for the weather in Playa del Carmen and add a light layer if any part of the 8-hour experience runs outdoors or after sunset.
Where does Chichenitza private tour and cenotes start and how do I get there?
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The exact meeting point and directions are on your voucher once you book, and they sit in central Playa del Carmen within reach of public transport. Arrive 15 minutes early: late arrivals are treated as no-shows by most operators.
What are the best things to do in Playa del Carmen?
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On Outty we rank every Playa del Carmen experience on the same 0 to 100 scale, and alongside this one the highest scorers right now include Ride to a life changing cenotes tour, Chichén Itzá, Cenote and Valladolid with Lunch and transportation, From Playa del Carmen ATV Adventure with Ziplines, Cenote. The city page groups everything into most popular, highest reviewed, last minute and family-friendly so you can build a day around what actually delivers.
When is the best time to visit Playa del Carmen?
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Booking patterns follow the same curve: prices and queues climb in peak weeks, while shoulder season gives you better availability on the top-ranked experiences and more room to change plans.
How many days do you need in Playa del Carmen?
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Three full days covers the headline sights without sprinting. A workable rhythm is one anchor experience each morning, such as this one, an unhurried afternoon in a single neighborhood, then a food or nightlife booking in the evening. Five days lets you add a day trip outside the city.
Do I book through Outty or through the operator?
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Outty ranks and explains the experiences, then hands you to Viator to complete the booking with the operator directly. The price is the same as booking on Viator yourself, and Outty earns an affiliate commission on the referral, which is how the rankings stay free to read.
What is included in Chichenitza private tour and cenotes?
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Included: Private transportation; Visit to Valladolid (magical village); Parasol, facial wipe, bottled water; Lunch; and Face-to-face Guide: English, Spanish, Italian. Not included: Alcoholic beverages. Always check the voucher for the final list before you travel.
Does Chichenitza private tour and cenotes include hotel pickup?
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Yes, pickup is offered for every traveler from 408 listed pickup locations in and around Playa del Carmen. Be ready about 10 minutes before the start time. You can also enter a custom pickup address when booking.
What languages is Chichenitza private tour and cenotes offered in?
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It is offered in English, Italian and Spanish. Pick your language when choosing a date and time, as not every departure runs in every language.
Will I get instant confirmation and a mobile ticket for Chichenitza private tour and cenotes?
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Confirmation is sent by the operator after booking, usually within 48 hours; if it is not confirmed you are not charged. Mobile tickets are accepted, so you can show the voucher on your phone.
Is Chichenitza private tour and cenotes wheelchair or stroller accessible?
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The operator notes: Infants and small children can ride in a pram or stroller; and Specialized infant seats are available. If accessibility is critical, contact the operator after booking to confirm arrangements for your date.
What happens to Chichenitza private tour and cenotes if the weather is bad?
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It generally runs rain or shine, so dress for the forecast in Playa del Carmen. Standard cancellation terms apply: free cancellation up to 24 hours before the start.
What do travelers say about Chichenitza private tour and cenotes?
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Across 4 reviews averaging 5.0 out of 5, recurring themes include the guide, knowledge and storytelling, photo opportunities. Travelers single out the guide as the reason the experience works. One thing to know: Several reviewers comment on how the schedule is paced.
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