Chichen Itza with Lunch and Cenote from Riviera Maya in Playa del Carmen
Playa del Carmen, Mexico

Chichen Itza with Lunch and Cenote from Riviera Maya

Outty Ranking 51 2.9 · 7 traveler reviews11 hoursFrom $45

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September 2026

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Outty Ranking

51/100

Worth a Look. Our proprietary evaluation. How we score

Traveler rating

2.9/5

Based on 7 traveler reviews. Ratings and reviews provided by Viator and Tripadvisor.

Quick answer

Is Chichen Itza with Lunch and Cenote from Riviera Maya worth booking?

Chichen Itza with Lunch and Cenote from Riviera Maya is a 11-hour experience in Playa del Carmen, Mexico, from $45 per person. It scores 51 out of 100 on the Outty Ranking, which we label “Worth a Look, based on a 2.9/5 rating across 7 reviews. Cancellation is free up to 24 hours before the start time. Same-day spots are currently showing.

Outty Ranking
51 / 100
Rating
2.9/5 (7)
Duration
11 hours
From
$45 per person

Welcome to the most complete tour to the Archaeological Site of Chichén Itzá, this is a magic place located at Yucatan, we will take you to discover a Wonder World in México, so get ready to live an incredible and unforg

What you get

  • Visit to the Magical Town Valladolid
  • Hotel pickup and drop-off
  • Lunch
  • In-vehicle air conditioning
  • Certified Guide
  • Cenote Swim Experience

About this experience

Welcome to the most complete tour to the Archaeological Site of Chichén Itzá, this is a magic place located at Yucatan, we will take you to discover a Wonder World in México, so get ready to live an incredible and unforgettable experience with the best team. We have all the safety and hygiene measures in place and our certified and professional guides will take you to discover 3 places that you need to know in your visit to the Riviera Maya. We will start with a guided tour around the ancient Mayan city of Chichén Itzá, a place full of history and importance in the development of the Mayan civilization, we will also visit a sacred cenote where you can immerse yourself in the fresh and crystalline waters of the Mayan jungle, we will also have the opportunity to Enjoy a regional Mexican buffet lunch included in the tour and at the end we will visit Valladolid, a magical town with great beauty in its streets, history, traditions and its people. Welcome everyone, you will love this tour.

What's included

Included

  • Visit to the Magical Town Valladolid
  • Hotel pickup and drop-off
  • Lunch
  • In-vehicle air conditioning
  • Certified Guide
  • Cenote Swim Experience

Not included

  • Souvenir photos (available to purchase)
  • Drinks
  • conservation fee 730 pesos per person

What you'll see and do

  1. Chichen Itza

    Spend 2.5 hours in the mayan ruins half of the time will be with the guide and the other will be free time.

    150 minutes here

  2. Cenote Maya Park

    You will swim in the sacred water of the cenote and after you can enjoy the amazing buffet of typical dishes of the region

    120 minutes here · Admission included

  3. Valladolid

    Visit Valladolid town 45 minutes free time.

    45 minutes here

Where it starts and ends

Hotel pickup

Pickup is included for all travelers. Pickup begins about 60 minutes before departure.

Before you book

Cancellation
For a full refund, cancel at least 24 hours before the scheduled departure time.
Languages
en, es
Ticket
Mobile Only
Runs on
Every day
Group size
Up to 15 travelers per booking
Operated by
Kbron travel

Know before you go

  • Infants and small children can ride in a pram or stroller
  • Suitable for all physical fitness levels
  • Children must be accompanied by an adult

Photos

observatoryChichen Itza with Lunch and Cenote from Riviera Maya in Playa del Carmen, photo 3Chichen Itza with Lunch and Cenote from Riviera Maya in Playa del Carmen, photo 4Chichen Itza with Lunch and Cenote from Riviera Maya in Playa del Carmen, photo 5Chichen Itza with Lunch and Cenote from Riviera Maya in Playa del Carmen, photo 6Chichen Itza with Lunch and Cenote from Riviera Maya in Playa del Carmen, photo 7

What travelers are saying

Outty’s summary of the themes that recur across 7 traveler reviews. Written by us, not quoted from reviewers.

The guide

7 mentions

Travelers single out the guide as the reason the experience works.

Knowledge and storytelling

2 mentions

Reviewers describe the commentary as informative rather than scripted.

Value for money

2 mentions

Travelers feel they got more than they paid for.

Food and drink

2 mentions

The tastings and food stops are a highlight for most reviewers.

Traveler reviews

7 verified traveler reviews for Chichen Itza with Lunch and Cenote from Riviera Maya. Ratings and reviews provided by Viator and Tripadvisor.

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Bijalben_P · January 2026

They charged me more when...

They charged me more when I called it was $120 usd and turns out $162 usd. And the tour guide charged us $120usd as extra fees.

Response from the operator: We would like to clarify that no additional charge was applied by our team. The amount requested corresponds to the Conservation Fee, which is a mandatory government/state fee and is clearly stated on your ticket. For this reason, we kindly recommend reviewing the sections “Included” and “Not Included” in your booking confirmation, as all fees and services are detailed there.

via Viator

THOMAS_T · September 2024

A worthy trip terribly operated

Pros 1. Cenote was awsome 2. Chichen itza was a worthly experience 3. The Guide in the bus ( one with grey hairs) was very friendly and helpful Cons 1. When i booked, the pick up point i chose was my hotel, but the pick up was away at the main road and was not clearly communicated 2. Communication from the tour operator was bad 3. $75 was trip fee and Paid almost $45/person for chichen itza tax + pick up ( for what we really dont know) 4. In the inclusion it was clearly mentioned lunch with drinks. But we had to pay for the drinks ( even for water 50 pesos) 5. Lunch was terrible (no surprise its coming for free) 6. Everything is expensive drinks, handcrafts etc. 7. Cenote was exceptional but allocated time was too less to enjoy it A genuine suggestion is check whats included and whats excluded in the trip. It’s really confusing and not properly written. Better to book for an all inclusive trip.

via Viator

I3975KMdawnd · March 2024

Chichen Iza Amazing, but beware of extra costs.

Chichen Itza was amazing. Our guide there, Sam, was very good. This stop alone made the whole day worth while. The Cenote was interesting to see. The town Valladollid wasn't really worth the stop, as it was a bunch of tour busses dropped off to shop. This stop was not about the town at all. The bad part was that they charged us more than double what the description said we'd have to pay for "taxes". We are working with Viator to try to get our money back for that.

via Tripadvisor

Dawn_D · March 2024

Loved Chichen Itza

The tour of Chichen Itza was the highlight of the day. It is an amazing place and Sam our guide was great. The Cenote was very interesting. The town trip we could have done without. It wasn’t about the town just took us to a store they were affiliated with to shop. Prices not worth it. The town did look nice but we didn’t really have time to explore or hear about it.

via Viator

STEVEN_R · January 2024

Not what we expected

The most memorable thing about the tour was that we were so late getting back to Playa Del Carmen that we missed the final ferry to Cozumel. We were hungry and tired and had to find a restaurant open at 11:00pm and then find a hotel room. We picked this tour because it stated we could leave and return to Cozumel. Got an email the night before the tour that we had to get to pick up at Playa Del Carmen. The pick up site was very disorganized. When we got the van we were taken to a bus lot where we were transferred to a bus and informed that we owed additional money. The bus took us to the cenote which does not look anything like the pictures. I did not want to swim, but I needed to use the restroom. The toilets were awful. Next we had lunch, which was okay,but nothing special. When we made it to Chichen Itza we were told several times to be back on the bus by 4:00. We were all back by then except our tour guides. They were a half hour late. We finally got back to Playa Del Carmen at 10:40pm. 40 minutes after the last ferry. The only really good thing about the tour was the guide who gave us information about Chichen Itza was very informative. This tour was advertised as 11 to 12 hours. It took over 14 hours! I would not recommend this tour.

via Viator

Good to know

Duration
11 hours
Free cancellation
Up to 24h before
Minimum age to book
All ages
Availability
Bookable today
Runs on
Every day
Price range
$45 to $54
Hotel pickup
Included for all travelers
Booked in 30 days
2
Verdict
Worth a Look

Why this scores 51

The Outty Ranking is a weighted composite. Here is how this experience performed on each component.

Traveler sentiment (30% weight)43
Review evidence (18% weight)32
Booking momentum (14% weight)20
Value for money (12% weight)100
Listing quality (10% weight)100
Local standing (8% weight)0
Booking flexibility (8% weight)100

Chichen Itza with Lunch and Cenote from Riviera Maya: questions travelers ask

Practical detail on this experience, plus the wider planning questions for Playa del Carmen.

How much does Chichen Itza with Lunch and Cenote from Riviera Maya cost?

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Prices start at $45 per person. The final price depends on the date, the time slot and the number of travelers, and peak weekends in Playa del Carmen usually price higher than midweek mornings. Live pricing and remaining availability are confirmed on the booking screen before you pay.

How long does Chichen Itza with Lunch and Cenote from Riviera Maya take?

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Plan for about 11 hours from start to finish, not counting travel to the meeting point. Most travelers leave another 30 minutes on either side so the rest of the day in Playa del Carmen is not rushed.

Is Chichen Itza with Lunch and Cenote from Riviera Maya worth it?

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It holds an Outty Ranking of 51 out of 100, which we label "Worth a Look". That score blends traveler sentiment (2.9/5 across 7 reviews), the depth of that review evidence, recent booking momentum, value for money against comparable last minute in Playa del Carmen, and how flexible the cancellation terms are.

Can I cancel or reschedule Chichen Itza with Lunch and Cenote from Riviera Maya?

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Yes. Cancel free up to 24 hours before the start time for a full refund. Inside that window the booking is non-refundable, and no-shows are not refunded.

Is Chichen Itza with Lunch and Cenote from Riviera Maya suitable for kids and families?

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Yes, all ages are welcome. Families should still weigh the 11-hour running time, and strollers are easier on the earlier, quieter departures.

How far in advance should I book Chichen Itza with Lunch and Cenote from Riviera Maya?

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Around 2 people booked this in the last 30 days, so popular slots go early. Two to three weeks ahead is comfortable in shoulder season, while summer weekends and holidays in Playa del Carmen can sell out a month out. Same-day spots do open up when other travelers cancel, so it is worth checking if you are already in town.

What should I bring or wear?

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Bring photo ID, your booking confirmation on your phone, a refillable water bottle and comfortable shoes. Dress for the weather in Playa del Carmen and add a light layer if any part of the 11-hour experience runs outdoors or after sunset.

Where does Chichen Itza with Lunch and Cenote from Riviera Maya start and how do I get there?

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The exact meeting point and directions are on your voucher once you book, and they sit in central Playa del Carmen within reach of public transport. Arrive 15 minutes early: late arrivals are treated as no-shows by most operators.

What are the best things to do in Playa del Carmen?

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On Outty we rank every Playa del Carmen experience on the same 0 to 100 scale, and alongside this one the highest scorers right now include VIP Chichen Itza Private Tour, VIP Tulum Private Tour, Chichen Itza Private Tour VIP. The city page groups everything into most popular, highest reviewed, last minute and family-friendly so you can build a day around what actually delivers.

When is the best time to visit Playa del Carmen?

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Booking patterns follow the same curve: prices and queues climb in peak weeks, while shoulder season gives you better availability on the top-ranked experiences and more room to change plans.

How many days do you need in Playa del Carmen?

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Three full days covers the headline sights without sprinting. A workable rhythm is one anchor experience each morning, such as this one, an unhurried afternoon in a single neighborhood, then a food or nightlife booking in the evening. Five days lets you add a day trip outside the city.

Do I book through Outty or through the operator?

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Outty ranks and explains the experiences, then hands you to Viator to complete the booking with the operator directly. The price is the same as booking on Viator yourself, and Outty earns an affiliate commission on the referral, which is how the rankings stay free to read.

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