Chichen Itza Full Day Tour With Cenote Swim in Tulum
Tulum, Mexico

Chichen Itza Full Day Tour With Cenote Swim

Outty Ranking 55 3.9 · 7 traveler reviews10 hoursFrom $20

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September 2026

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Outty Ranking

55/100

Worth a Look. Our proprietary evaluation. How we score

Traveler rating

3.9/5

Based on 7 traveler reviews. Ratings and reviews provided by Viator and Tripadvisor.

Quick answer

Is Chichen Itza Full Day Tour With Cenote Swim worth booking?

Chichen Itza Full Day Tour With Cenote Swim is a 10-hour experience in Tulum, Mexico, from $20 per person. It scores 55 out of 100 on the Outty Ranking, which we label “Worth a Look, based on a 3.9/5 rating across 7 reviews. Cancellation is free up to 24 hours before the start time. Same-day spots are currently showing.

Outty Ranking
55 / 100
Rating
3.9/5 (7)
Duration
10 hours
From
$20 per person

Dive into Mayan culture on a guided day trip with optional hotel transfers from Cancún or Riviera Maya to Chichén Itzá, named one of the New 7 Wonders of the World for being one of the world's best-preserved ancient citi

What you get

    About this experience

    Dive into Mayan culture on a guided day trip with optional hotel transfers from Cancún or Riviera Maya to Chichén Itzá, named one of the New 7 Wonders of the World for being one of the world's best-preserved ancient cities. Enjoy a Mexican buffet and tequila tasting, and stop at Valladolid and a cenote. The fun will start with a panoramic visit to the charming town of Valladolid, famed for the ornate, 16th-century Convent of San Bernardino of Siena and the baroque San Gervasio Cathedral. A visit to the area would not be complete without a stop at a cenote, a refreshing, enchanting underground sinkhole sacred to the Mayan people. Then, enjoy a Mexican buffet lunch and a tequila-tasting experience. Finally, once at Chichén Itzá, follow the guide while learning all about the most important buildings. From the awe-inspiring Pyramid of Kukulcan If your hotel it’s in riviera Maya select option pick up in riviera Maya it will have a fee of 10 Dlls per person

    What travelers are saying

    Outty’s summary of the themes that recur across 7 traveler reviews. Written by us, not quoted from reviewers.

    The guide

    3 mentions

    Travelers single out the guide as the reason the experience works.

    Food and drink

    2 mentions

    The tastings and food stops are a highlight for most reviewers.

    Traveler reviews

    7 verified traveler reviews for Chichen Itza Full Day Tour With Cenote Swim. Ratings and reviews provided by Viator and Tripadvisor.

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    Bella_S · April 2026

    On time, but not as described

    The tour is very on time, surprisingly in mexico. Haha! I picked Tulum pick up and drop off, no additional charge and it leaves and arrives on time!!! There are extra fees for the pyramid tickets, but it’s mandatory so it’s ok to pay. And some other extra fees, in total is 1050 pesos. Plus 200 pesos for life jackets in cenote. However, one sad thing about this tour, is the cenote is not the one in picture, not as described. Feel scammed on this part.

    via Viator

    oscar_v · March 2026

    Highly Recommended

    It is a very entertaining experience, cenote, Chichen Itza and buffet food with Mayan representation, Tony the very attentive guide and good communicator. Highly recommended.

    via Viator (translated)

    Natalie_C · September 2024

    Too long. Too many extra sales pitches

    Life jacket mandatory for Cenote swim and a separate cost not included. Tour pick up for us was at 6:50 AM. We did not get back to the resort until 9:30pm. Past the time we could even get dinner at our resort. There was poor communication about what the tour entailed and most of it felt like a sales gimmick. It states water and snacks not included but buffet lunch was—but water was also not included with the buffet so we paid 4$ a bottle and outside drinks not permitted. We stopped at several shops and also a man on the bus wanted to see us a bottle of booze. We just really wanted to see the archeological site and Cenote. Didn’t need to spend all the extra time being sold things.

    via Viator

    Ashley_V · August 2024

    They didn’t pick us up so we didn’t get to go!

    0/10 - do not recommend. We booked this excursion through Viator to visit Xichen Itzá and the cenotes during our honeymoon. I was in contact with an agent directly through Viator to confirming the booking. We confirmed pickup at our hotel at 6:30 AM, we were downstairs & ready by 6:20 AM and no one showed or answered when I tried to contact them directly. Finally, I got a hold of someone at Viator and they also said they couldn't get a hold of the person either - real sketch! We were on the phone with them for an hour & 40 minutes. While on the phone, the guy that was supposed to pick us up sent a message saying he was here looking for us along with a video of the hotel at 7:40, but we were still in the lobby by the front doors and no one was there. We watched the video again and he said it was taken at 7:42 but it had a couple in the video that we were standing with who left at 6:45 AM. He said we were a no show and didn't want to confirm a refund but even the guy in the lobby confirmed that no one came in and asked for us. Double sketch!! Anyways....we talked with them about rebooking for the following day and they said the best they can do to makeup for all the madness was 5% which turned out to be $10 off the new price of a more expensive option which was double what we already paid. We were trying to ask them to at least price match but they said it's not possible. The guy that was supposed to pick us up denied our refund so we had to escalate it to the higher up management.

    via Viator

    Jarome_M · April 2024

    Good tour, bad agent

    This tour and the guide were great, this review and rating is not about them but the agent. The agent cheated us, charging additional fees that were not mentioned in the listing. They could not be reached by phone or email to find out pickup time, only contacting us last minute to let us know after we asked Viator to assist. The fees were shown on the ticket, so be very careful to read the ticket after you book this tour and if you do not think the fees are fair, you can cancel for a full refund. We were charged an additional 'environmental fee' of $27 US dollars per person. This I can accept., but what was not acceptable was the $10 fee per person for pickup at Super Aqi, which is the main free pickup point in Tulum for all tours. Even though it did not mention the fee was for pickup at this location, the agent insisted on charging us this additional fee bringing the total extra to over $100 US. To make it worse, they added another $10 randomly when we got on the bus. Viator.com was great and did their best to assist with reaching this agent, but save yourself the stress, time and money wasted and go with a reliable agent who won't try and rip you off!

    via Viator

    Good to know

    Duration
    10 hours
    Free cancellation
    Up to 24h before
    Minimum age to book
    All ages
    Availability
    Bookable today
    Booked in 30 days
    2
    Verdict
    Worth a Look

    Why this scores 55

    The Outty Ranking is a weighted composite. Here is how this experience performed on each component.

    Traveler sentiment (30% weight)57
    Review evidence (18% weight)28
    Booking momentum (14% weight)17
    Value for money (12% weight)100
    Listing quality (10% weight)85
    Local standing (8% weight)28
    Booking flexibility (8% weight)100

    Chichen Itza Full Day Tour With Cenote Swim: questions travelers ask

    Practical detail on this experience, plus the wider planning questions for Tulum.

    How much does Chichen Itza Full Day Tour With Cenote Swim cost?

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    Prices start at $20 per person. The final price depends on the date, the time slot and the number of travelers, and peak weekends in Tulum usually price higher than midweek mornings. Live pricing and remaining availability are confirmed on the booking screen before you pay.

    How long does Chichen Itza Full Day Tour With Cenote Swim take?

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    Plan for about 10 hours from start to finish, not counting travel to the meeting point. Most travelers leave another 30 minutes on either side so the rest of the day in Tulum is not rushed.

    Is Chichen Itza Full Day Tour With Cenote Swim worth it?

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    It holds an Outty Ranking of 55 out of 100, which we label "Worth a Look". That score blends traveler sentiment (3.9/5 across 7 reviews), the depth of that review evidence, recent booking momentum, value for money against comparable last minute in Tulum, and how flexible the cancellation terms are.

    Can I cancel or reschedule Chichen Itza Full Day Tour With Cenote Swim?

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    Yes. Cancel free up to 24 hours before the start time for a full refund. Inside that window the booking is non-refundable, and no-shows are not refunded.

    Is Chichen Itza Full Day Tour With Cenote Swim suitable for kids and families?

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    Yes, all ages are welcome. Families should still weigh the 10-hour running time, and strollers are easier on the earlier, quieter departures.

    How far in advance should I book Chichen Itza Full Day Tour With Cenote Swim?

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    Around 2 people booked this in the last 30 days, so popular slots go early. Two to three weeks ahead is comfortable in shoulder season, while summer weekends and holidays in Tulum can sell out a month out. Same-day spots do open up when other travelers cancel, so it is worth checking if you are already in town.

    What should I bring or wear?

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    Bring photo ID, your booking confirmation on your phone, a refillable water bottle and comfortable shoes. Dress for the weather in Tulum and add a light layer if any part of the 10-hour experience runs outdoors or after sunset.

    Where does Chichen Itza Full Day Tour With Cenote Swim start and how do I get there?

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    The exact meeting point and directions are on your voucher once you book, and they sit in central Tulum within reach of public transport. Arrive 15 minutes early: late arrivals are treated as no-shows by most operators.

    What are the best things to do in Tulum?

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    On Outty we rank every Tulum experience on the same 0 to 100 scale, and alongside this one the highest scorers right now include Tulum Ruins, Turtles in Akumal and Cenote tour, Tulum Guided Tour, Magical Cenote, Lagoon Snorkeling and Beachside Lunch, Chichén Itzá, Cenote and Valladolid with Lunch and transportation. The city page groups everything into most popular, highest reviewed, last minute and family-friendly so you can build a day around what actually delivers.

    When is the best time to visit Tulum?

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    Booking patterns follow the same curve: prices and queues climb in peak weeks, while shoulder season gives you better availability on the top-ranked experiences and more room to change plans.

    How many days do you need in Tulum?

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    Three full days covers the headline sights without sprinting. A workable rhythm is one anchor experience each morning, such as this one, an unhurried afternoon in a single neighborhood, then a food or nightlife booking in the evening. Five days lets you add a day trip outside the city.

    Do I book through Outty or through the operator?

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    Outty ranks and explains the experiences, then hands you to Viator to complete the booking with the operator directly. The price is the same as booking on Viator yourself, and Outty earns an affiliate commission on the referral, which is how the rankings stay free to read.

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