Chichen Itza Full day tour with buffet
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September 2026
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Adults
Age 13 and over
Children
Age 12 and under
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Free cancellation up to 24 hours before. Same price on Viator, Outty earns a commission.
Traveler rating
3.6/5
Based on 11 traveler reviews. Ratings and reviews provided by Viator and Tripadvisor.
Quick answer
Is Chichen Itza Full day tour with buffet worth booking?
Chichen Itza Full day tour with buffet is a 12-hour experience in Cancun, Mexico, from $40 per person. It scores 52 out of 100 on the Outty Ranking, which we label “Worth a Look”, based on a 3.6/5 rating across 11 reviews. Cancellation is free up to 24 hours before the start time. Same-day spots are currently showing.
- Outty Ranking
- 52 / 100
- Rating
- 3.6/5 (11)
- Duration
- 12 hours
- From
- $40 per person
. The best tour to Chichén Itzá for the best price, the professional team will take you to one of the most important archeological sites in Mexico. Chichén Itzá is one of the main archaeological sites of the Yucatan Pen
What you get
About this experience
. The best tour to Chichén Itzá for the best price, the professional team will take you to one of the most important archeological sites in Mexico. Chichén Itzá is one of the main archaeological sites of the Yucatan Peninsula, in Mexico and we will provide you a complete tour guided to discover this emblematic and full of history place. Chichen Itza was a city or a ceremonial center, which passed through various construction periods and influences of the different towns that occupied it and that drove it from its foundation. The Chichen Itza archaeological zone was inscribed in the list of the World Heritage by Unesco in 1988 On July 7, 2007, the Temple of Kukulcán, located in Chichén Itza, was recognized as one of the New Seven Wonders of the Modern World. We will also visit VALLADOLID (magic town in Mexico) and our Amazing Cenote where you will enjoy the nature swimming in the deepest of the Jungle
What travelers are saying
Outty’s summary of the themes that recur across 11 traveler reviews. Written by us, not quoted from reviewers.
The guide
7 mentionsTravelers single out the guide as the reason the experience works.
Knowledge and storytelling
4 mentionsReviewers describe the commentary as informative rather than scripted.
Food and drink
4 mentionsThe tastings and food stops are a highlight for most reviewers.
Organization
2 mentionsPickup, timing, and logistics are described as running smoothly.
Traveler reviews
11 verified traveler reviews for Chichen Itza Full day tour with buffet. Ratings and reviews provided by Viator and Tripadvisor.
Below Average
Tour bus didn't come to hotel lobby entrance for pickup. They asked us to meet outside at the road near security gate. It was a long walk for us. Tour guide while speaking in English was mostly speaking in Spanish. He was speaking so fast and was inserting English sentences in between Spanish rather translating it in chunk. So it was very hard to understand. Lunch place that they took us was an open area with no AC. It was too hot. We were sweating while eating. Guide at Chichen itza was good though. Overall it wasn't a pleasant tour and will not recommend.
via Viator
Chichen itza and cenote
Great experience. Knowledgeable guides and comfortable ride on bus (but be prepared for a long ride from puerto morales)
via Tripadvisor
Very disappointed
I could not go because the tour said they came to pick me up, and I was not there. However, they came at 6 a.m., but my time was 7 a.m. I called the person in charge, and he was very rude. All he kept saying to me was, "No show, no refund, no show, no refund." I tried to explain that the app said 7 a.m., and he would not listen.
via Tripadvisor
Uncomfortable bus ride but great excursions
Don’t be scammed by the $42 discount price for this excursion. It’s actually more than that, you only find out after you’ve booked the tour. the conservation fee isn’t the correct price listed on TripAdvisor. After you’ve booked the excursion, your’e told in an email you actually have to pay a different price than what was stated. The tour started off very shaky and uncertain. The driver picked us up in a nicely decorated & spacious van only to drive us out of our resort & then pull over on the side of the road and wait about 10mins(doesn’t communicate with us what we’re waiting for) And we’re told to get out and transfer to another van, that had no company name or anything on it. A slightly beat up white van that smelled like car fumes in the back of the van. This van then took us to a department store where we were just told to line up in the store and pay there. We spent about 30-45mins here waiting for everyone to pay and then were taken to a large bus. You don’t get to choose your seat on the bus, they tell you where to sit and choose which bus you get on, so if you’ve got a bad seat you might not get to see much especially if you’re in the back. The bus ride is very uncomfortable and long (3hrs long) this can be very hard for babies and toddlers. Hell it was exhausting for me as an adult. The bus also had no toilet paper or paper towels to dry your hands A guy talks majority of the ride in part Spanish and part English. Very hard to understand him at times, because he’ll start half a sentence in Spanish and stop and then speak in English and then stop and go back and forth, makes it very confusing to understand at times. It did seem/feel like the Spanish speaking people on the bus were catered to more and seemed to know a lot more of what was going on because the tour guides spoke with them often personally majority of the ride. (But again that’s my perspective) The first stop of the tour was to a little village area to use the restroom/shop for souvenirs / chocolate shop/have lunch and listen to information. I think this part of the tour could have been left out and just go straight to eating lunch. We spent about an 1.5h here I believe. Lunch was great very filling and tasty. Many options to choose from Next we headed to Chichén Itzá finally. It was extremely hot there. An umbrella is a great idea, but again just standing still in the shade I was dripping sweat. it was very interesting and informative. Great time for pics I feel like the tour got much better after lunch. I was regretting booking this excursion after being on the bus for 3hrs straight but it gets better once you go to the stops you expected to see. The cenotes was great The last stop was to vallodin which was a really short stop, we only spent 20-25mins here. Nice little park a lot of the vendors take Apple Pay if you don’t have cash. I would have liked to explore this area a little more. The tour ends around 7:45pm but we didn’t get back to our resort until after 10:30pm and we didn’t have enough time at the last stop to buy dinner, So we had to order room service when we got back to the resort. Overall i would recommend this tour but it needs a bit more organization and better communication about what’s happening. TripAdvisor needs to update their page with correct information before you book. I’d recommend booking the $90 excursion atleast you’ll have a light breakfast included, since you’ll end up paying almost the same price regardless on this tour. Conservation fee should be explained Less time at the first village we should just have lunch and head to the tour sites. We spent too much time there. I gave 3 stars because it was for each excursion the excursions were great. I’d recommend a private tour to this excursion because that bus ride isn’t comfortable for 3hrs.
via Tripadvisor
Never Again
To sum up my experience with this tour, I will say: DO NOT book this through Viator. You are far better off to go directly with a reputable tour company, where you can go for clarity and to resolve any issues. There were more things wrong with this tour than right. First off, since Viator is the middleman, communication on what is included was not consistent from Viator to the local operator. (On Viator’s site, it states that you will have everything you need for the tour. NOT true) After verifying what fees I was responsible for well in advance of our tour (mind you there were several of us on a friend/family group), we receive an email the day prior stating that we will owe an additional $10 each for the transportation. A few things wrong with this: 1. The day prior is completely unacceptable given this request was submitted more than a month before our trip 2. This charge came well within the “free cancellation” window, leaving us no choice but to accept whatever charges to avoid losing our money on the tour and 3. The morning of the tour, local operators actually tried collecting $15pp instead of the $10. Our group refused and they accepted the $10, although later on they credited us back for this after complaining. Speaking of morning of, the tour operators were 1 HOUR late to pick up the group. They said 6:30am and came at 7:30am, which meant we were all up earlier then we needed to be and we missed breakfast because that opened at 7 and we all were told to be in the lobby at 6:30 for pickup. Once on the bus, we were driven 45 minutes south to playa del carmen to pick up another group before coming 45 minutes back to where we were picked up to start on our journey to the first stop on our tour, which was the cenote. Complete and utter waste of time! While on the bus, the operators told everyone that if they wanted any bottled water, they would have to spend $15 pp for the day. Oh, and life jackets at the cenote (a requirement) were $3.00pp. Lastly, the buffet lunch that was included did NOT include drinks..yep, had to buy those too…and, they tried taking away the water you may have brought with you so as to force you to buy their drinks. Completely ridiculous…very nickel and dime behavior. Because we were already behind schedule due to being driven south and then north again, the operators tried cutting short the time at each of our stops to make up for their lack of planning and judgement. Our group kindly reminded them of the time that we were told (and paid for) for the tour stops. The operators reluctantly relented with the exception of the last stop on the tour (Villadolid). There, we were supposed to have an hour and were given 20 minutes. Also, beware of them asking you to fill out a card for a Mayan calendar…what they don’t clarify is that if you fill them out and give them to the operator, it is like an agreement to buy the calendar, which is $28 per calendar. Everyone was so incredibly frustrated and exhausted from the behavior of the operators on this tour. Although the sites were great to see, I cannot emphasize enough to avoid booking through Viator for this one in the future..you don’t know the operators and at the end of the day, all they care about is the money. Our group finally arrived back at the hotel at about 9:45pm, well past when we were supposed to be back, and too late for even the buffet for dinner, which closed at 10pm. Upon complaining to Viator about our experience, all we heard back was “sorry this happened, we can’t refund any of the tour back but we hope you’ll consider booking with us again”. Yeah, that would be an ABSOLUTELY NOT!!
via Viator
Good to know
- Duration
- 12 hours
- Free cancellation
- Up to 24h before
- Minimum age to book
- All ages
- Availability
- Bookable today
- Booked in 30 days
- 4
- Verdict
- Worth a Look
Why this scores 52
The Outty Ranking is a weighted composite. Here is how this experience performed on each component.
Chichen Itza Full day tour with buffet: questions travelers ask
Practical detail on this experience, plus the wider planning questions for Cancun.
How much does Chichen Itza Full day tour with buffet cost?
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Prices start at $40 per person. The final price depends on the date, the time slot and the number of travelers, and peak weekends in Cancun usually price higher than midweek mornings. Live pricing and remaining availability are confirmed on the booking screen before you pay.
How long does Chichen Itza Full day tour with buffet take?
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Plan for about 12 hours from start to finish, not counting travel to the meeting point. Most travelers leave another 30 minutes on either side so the rest of the day in Cancun is not rushed.
Is Chichen Itza Full day tour with buffet worth it?
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It holds an Outty Ranking of 52 out of 100, which we label "Worth a Look". That score blends traveler sentiment (3.6/5 across 11 reviews), the depth of that review evidence, recent booking momentum, value for money against comparable last minute in Cancun, and how flexible the cancellation terms are.
Can I cancel or reschedule Chichen Itza Full day tour with buffet?
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Yes. Cancel free up to 24 hours before the start time for a full refund. Inside that window the booking is non-refundable, and no-shows are not refunded.
Is Chichen Itza Full day tour with buffet suitable for kids and families?
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Yes, all ages are welcome. Families should still weigh the 12-hour running time, and strollers are easier on the earlier, quieter departures.
How far in advance should I book Chichen Itza Full day tour with buffet?
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Around 4 people booked this in the last 30 days, so popular slots go early. Two to three weeks ahead is comfortable in shoulder season, while summer weekends and holidays in Cancun can sell out a month out. Same-day spots do open up when other travelers cancel, so it is worth checking if you are already in town.
What should I bring or wear?
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Bring photo ID, your booking confirmation on your phone, a refillable water bottle and comfortable shoes. Dress for the weather in Cancun and add a light layer if any part of the 12-hour experience runs outdoors or after sunset.
Where does Chichen Itza Full day tour with buffet start and how do I get there?
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The exact meeting point and directions are on your voucher once you book, and they sit in central Cancun within reach of public transport. Arrive 15 minutes early: late arrivals are treated as no-shows by most operators.
What are the best things to do in Cancun?
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On Outty we rank every Cancun experience on the same 0 to 100 scale, and alongside this one the highest scorers right now include Early Access to Chichen Itza All Inclusive with Valladolid and Cenote Swim, Whale Shark Tour from Cancun, Playa del Carmen, Tulum and Riviera Maya, Small-Group 3 Hidden Cenotes Adventure with Tequila Tasting. The city page groups everything into most popular, highest reviewed, last minute and family-friendly so you can build a day around what actually delivers.
When is the best time to visit Cancun?
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Booking patterns follow the same curve: prices and queues climb in peak weeks, while shoulder season gives you better availability on the top-ranked experiences and more room to change plans.
How many days do you need in Cancun?
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Three full days covers the headline sights without sprinting. A workable rhythm is one anchor experience each morning, such as this one, an unhurried afternoon in a single neighborhood, then a food or nightlife booking in the evening. Five days lets you add a day trip outside the city.
Do I book through Outty or through the operator?
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Outty ranks and explains the experiences, then hands you to Viator to complete the booking with the operator directly. The price is the same as booking on Viator yourself, and Outty earns an affiliate commission on the referral, which is how the rankings stay free to read.
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