Chichen Itza Deluxe from Riviera Maya in Playa del Carmen, Mexico
Playa del Carmen, Mexico

Chichen Itza Deluxe from Riviera Maya

Outty Ranking 84 4.9 · 162 traveler reviews11 hoursFrom $115
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Outty Ranking

84/100

Exceptional. Our proprietary evaluation. How we score

Traveler rating

4.9/5

Based on 162 traveler reviews. Ratings and reviews provided by Viator and Tripadvisor.

Quick answer

Is Chichen Itza Deluxe from Riviera Maya worth booking?

Chichen Itza Deluxe from Riviera Maya is a 11-hour experience in Playa del Carmen, Mexico, from $115 per person. It scores 84 out of 100 on the Outty Ranking, which we label “Exceptional”, based on a 4.9/5 rating across 162 reviews. Cancellation is free up to 24 hours before the start time. Same-day spots are currently showing.

Outty Ranking
84 / 100
Rating
4.9/5 (162)
Duration
11 hours
From
$115 per person

Visit one of the New Seven Wonders of the World and experience the best Chichen Itza tour in Cancun and the Riviera Maya!. Served by certified personnel in the best practices of safety and hygiene with the appropiate equipment and personalized attencion

What you get

    About this experience

    Visit one of the New Seven Wonders of the World and experience the best Chichen Itza tour in Cancun and the Riviera Maya!. Served by certified personnel in the best practices of safety and hygiene with the appropiate equipment and personalized attencion

    What's included

    Included

    • Round-trip transportation to/from hotel or meeting point
    • Entrance fee to the archaeological site
    • Entrance ticket for the cenote (sinkhole)
    • Lunch buffet at local restaurant
    • Bilingual tour guide

    Not included

    • Drinks
    • Tips
    • State Tax of 30 usd per pax or its equivalent in pesos.
    • State Tax, Chichen Itza

    What you'll see and do

    1. Chichen Itza

      Visit safely with the care and protection of our staff one of the New Seven Wonders of the World and experience the best excursion to Chichen Itza tour in Cancun and the Riviera Maya!. Our certified staff will provide you with the best care so that you are safe and protected as required in this new stage. Chichen Itza is a magical place with a lot of history and curious facts that you descover during the guided tour and has great architectural beauties to be explored. The transfer is by Vans with A/C. The visit at the archaeological site includes a 2h30 guided tour. Finishing the visit of Chichen Itza we head towards a restaurant to enjoy a lunch buffet, followed by a visit and possibility to swim in a cenote. This is a must to do during your mexican holidays!

      660 minutes here · Admission included

    Where it starts and ends

    Hotel pickup

    Pickup is included for all travelers. Pickup begins about 5 minutes before departure.

    Before you book

    Cancellation
    For a full refund, cancel at least 24 hours before the scheduled departure time.
    Languages
    en, es
    Ticket
    Mobile Only
    Runs on
    Every day
    Group size
    Up to 13 travelers per booking
    Operated by
    CANCUN PASSION

    Know before you go

    • Wheelchair accessible
    • Infants and small children can ride in a pram or stroller
    • Infants are required to sit on an adult’s lap
    • Suitable for all physical fitness levels

    Photos

    Chichen Itza Deluxe from Riviera Maya in Playa del Carmen, photo 2Chichen Itza Deluxe from Riviera Maya in Playa del Carmen, photo 3Chichen Itza Deluxe from Riviera Maya in Playa del Carmen, photo 4Chichen Itza Deluxe from Riviera Maya in Playa del Carmen, photo 5Chichen Itza Deluxe from Riviera Maya in Playa del Carmen, photo 6Chichen Itza Deluxe from Riviera Maya in Playa del Carmen, photo 7

    What travelers are saying

    Outty’s summary of the themes that recur across 161 traveler reviews. Written by us, not quoted from reviewers.

    The guide

    8 mentions

    Travelers single out the guide as the reason the experience works.

    Knowledge and storytelling

    4 mentions

    Reviewers describe the commentary as informative rather than scripted.

    Food and drink

    2 mentions

    The tastings and food stops are a highlight for most reviewers.

    Good for families

    2 mentions

    Reviewers traveling with kids report it landed well with their group.

    Traveler reviews

    161 verified traveler reviews for Chichen Itza Deluxe from Riviera Maya. Ratings and reviews provided by Viator and Tripadvisor.

    5 star
    150
    4 star
    7
    3 star
    2
    2 star
    2
    1 star
    0
    Sort
    vodkaandcoke42 · September 2026

    Chichen Itza with lots of laughs thrown in!

    Went to Chichen Itza with this company today 21/09/26 and it’s such an amazing place to visit made even better by the amazing Tour Guides, Beto and Carlos! Not forgetting the fantastic driver Manny! They all made it such a fun and informative trip! Very attentive and helpful but with a brilliant sense of humor thrown in! If you want to visit this wonderful place then I highly recommend these guys!

    via Tripadvisor

    doriannac2026 · September 2026

    Great tour !!

    Beto was a great tour guide and funny as heck by the way definitely kept everyone up with his energy it was definitely worth the price they had everything covered for us in each spot ! Josue was very sweet as well

    via Tripadvisor

    VicG1985 · September 2026

    Beto made Chitzen Itza come to life!!

    Beto (Alberto) was a fantastic tour guide from the moment we boarded the bus to travel to Chitzen Itza. Our family learnt a great deal about Mayan culture from Beto from the ruins to the rituals of the Mayan people. We are still researching aspects of Chitzen Itza to learn more as he sparked great interest in our boys. The restaurant and Mayan store was brilliant and we were very happy to have the opportunity to ensure the local community had our custom as opposed to the usual commercialised enterprises. The cenote swim was our first and a great way to cool down! The village of Valadolid was beautiful and we loved buying Mayan chocolate, again, direct from the local community. Overall, a fantastic trip and Beto (and team) was superb!

    via Tripadvisor

    veeneshc · August 2026

    All Positive From the Early to Late at night on Our Arrival back to Hotel

    Great experience Beto(Alberto) together with the Driver Alex and other tour Gude Carlos was a Good Team. Beto the Guide is very experienced and He is outstanding in the Way We were guided. We will definitely congratulate Him for his Great Work of Helping i making our Trip and Life time memorable One.

    via Tripadvisor

    johannaeK9148VU · July 2026

    Out of this world experience!! Have to try it

    This was one of the best experiences I ever had in my life. As a family, being able to be comfortable is very important, busses arrived on time at the lobby. Breakfast consisted of a ham and cheese sandwich, a banana, a juice box, a protein bar and coffee. Beto was very funny and friendly, he really made us fall in love with the Mayan culture. Luis was extremely attentive, always providing us with water, refreshments and of course an umbrella. Being able to have lunch at a local place was very nice and the food was delicious and plenty for everyone (you will have to pay for extra drinks, horchata was included). We also visited a cenote, they provided the life jackets (lockers not included) and last we visited a small town, Valladolid, where we bought some delicious chocolates. We felt secure at all times, the driver did a great job and we were able to leave our belongings in the bus without a problem. I can’t say enough about this group. Hopefully I will get to come back soon!

    via Tripadvisor

    Good to know

    Duration
    11 hours
    Free cancellation
    Up to 24h before
    Minimum age to book
    All ages
    Availability
    Bookable today
    Runs on
    Every day
    Hotel pickup
    Included for all travelers
    Booked in 30 days
    57
    Verdict
    Exceptional

    Why this scores 84

    The Outty Ranking is a weighted composite. Here is how this experience performed on each component.

    Traveler sentiment (30% weight)91
    Review evidence (18% weight)79
    Booking momentum (14% weight)75
    Value for money (12% weight)100
    Listing quality (10% weight)62
    Local standing (8% weight)77
    Booking flexibility (8% weight)100

    Chichen Itza Deluxe from Riviera Maya: questions travelers ask

    Practical detail on this experience, plus the wider planning questions for Playa del Carmen.

    How much does Chichen Itza Deluxe from Riviera Maya cost?

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    Prices start at $115 per person. The final price depends on the date, the time slot and the number of travelers, and peak weekends in Playa del Carmen usually price higher than midweek mornings. Live pricing and remaining availability are confirmed on the booking screen before you pay.

    How long does Chichen Itza Deluxe from Riviera Maya take?

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    Plan for about 11 hours from start to finish, not counting travel to the meeting point. Most travelers leave another 30 minutes on either side so the rest of the day in Playa del Carmen is not rushed.

    Is Chichen Itza Deluxe from Riviera Maya worth it?

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    It holds an Outty Ranking of 84 out of 100, which we label "Exceptional". That score blends traveler sentiment (4.9/5 across 162 reviews), the depth of that review evidence, recent booking momentum, value for money against comparable last minute in Playa del Carmen, and how flexible the cancellation terms are.

    Can I cancel or reschedule Chichen Itza Deluxe from Riviera Maya?

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    Yes. Cancel free up to 24 hours before the start time for a full refund. Inside that window the booking is non-refundable, and no-shows are not refunded.

    Is Chichen Itza Deluxe from Riviera Maya suitable for kids and families?

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    Yes, all ages are welcome. Families should still weigh the 11-hour running time, and strollers are easier on the earlier, quieter departures.

    How far in advance should I book Chichen Itza Deluxe from Riviera Maya?

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    Around 57 people booked this in the last 30 days, so popular slots go early. Two to three weeks ahead is comfortable in shoulder season, while summer weekends and holidays in Playa del Carmen can sell out a month out. Same-day spots do open up when other travelers cancel, so it is worth checking if you are already in town.

    What should I bring or wear?

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    Bring photo ID, your booking confirmation on your phone, a refillable water bottle and comfortable shoes. Dress for the weather in Playa del Carmen and add a light layer if any part of the 11-hour experience runs outdoors or after sunset.

    Where does Chichen Itza Deluxe from Riviera Maya start and how do I get there?

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    The exact meeting point and directions are on your voucher once you book, and they sit in central Playa del Carmen within reach of public transport. Arrive 15 minutes early: late arrivals are treated as no-shows by most operators.

    What are the best things to do in Playa del Carmen?

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    On Outty we rank every Playa del Carmen experience on the same 0 to 100 scale, and alongside this one the highest scorers right now include Ride to a life changing cenotes tour, Chichén Itzá, Cenote and Valladolid with Lunch and transportation, From Playa del Carmen ATV Adventure with Ziplines, Cenote. The city page groups everything into most popular, highest reviewed, last minute and family-friendly so you can build a day around what actually delivers.

    When is the best time to visit Playa del Carmen?

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    Booking patterns follow the same curve: prices and queues climb in peak weeks, while shoulder season gives you better availability on the top-ranked experiences and more room to change plans.

    How many days do you need in Playa del Carmen?

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    Three full days covers the headline sights without sprinting. A workable rhythm is one anchor experience each morning, such as this one, an unhurried afternoon in a single neighborhood, then a food or nightlife booking in the evening. Five days lets you add a day trip outside the city.

    Do I book through Outty or through the operator?

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    Outty ranks and explains the experiences, then hands you to Viator to complete the booking with the operator directly. The price is the same as booking on Viator yourself, and Outty earns an affiliate commission on the referral, which is how the rankings stay free to read.

    What is included in Chichen Itza Deluxe from Riviera Maya?

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    Included: Round-trip transportation to/from hotel or meeting point; Entrance fee to the archaeological site; Entrance ticket for the cenote (sinkhole); Lunch buffet at local restaurant; and Bilingual tour guide. Not included: Drinks; Tips; State Tax of 30 usd per pax or its equivalent in pesos; and State Tax, Chichen Itza. Always check the voucher for the final list before you travel.

    Does Chichen Itza Deluxe from Riviera Maya include hotel pickup?

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    Yes, pickup is offered for every traveler from 20 listed pickup locations in and around Playa del Carmen. Be ready about 5 minutes before the start time.

    What languages is Chichen Itza Deluxe from Riviera Maya offered in?

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    It is offered in English and Spanish. Pick your language when choosing a date and time, as not every departure runs in every language.

    Will I get instant confirmation and a mobile ticket for Chichen Itza Deluxe from Riviera Maya?

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    Confirmation is sent by the operator after booking, usually within 48 hours; if it is not confirmed you are not charged. Mobile tickets are accepted, so you can show the voucher on your phone.

    Is Chichen Itza Deluxe from Riviera Maya wheelchair or stroller accessible?

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    The operator notes: Wheelchair accessible; Infants and small children can ride in a pram or stroller; and Infants are required to sit on an adult’s lap. If accessibility is critical, contact the operator after booking to confirm arrangements for your date.

    What happens to Chichen Itza Deluxe from Riviera Maya if the weather is bad?

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    It generally runs rain or shine, so dress for the forecast in Playa del Carmen. Standard cancellation terms apply: free cancellation up to 24 hours before the start.

    What do travelers say about Chichen Itza Deluxe from Riviera Maya?

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    Across 162 reviews averaging 4.9 out of 5, recurring themes include the guide, knowledge and storytelling, food and drink. Travelers single out the guide as the reason the experience works.

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