Chichen Itza & Ekbalam Tour with Cenote From Playa del Carmen
Playa del Carmen, Mexico

Chichen Itza & Ekbalam Tour with Cenote From Playa del Carmen

Outty Ranking 53 3.0 · 2 traveler reviews12 hoursFrom $83
Instant mobile ticketSpots available today

Outty Ranking

53/100

Worth a Look. Our proprietary evaluation. How we score

Traveler rating

3.0/5

Based on 2 traveler reviews. Ratings and reviews provided by Viator and Tripadvisor.

Quick answer

Is Chichen Itza & Ekbalam Tour with Cenote From Playa del Carmen worth booking?

Chichen Itza & Ekbalam Tour with Cenote From Playa del Carmen is a 12-hour experience in Playa del Carmen, Mexico, from $83 per person. It scores 53 out of 100 on the Outty Ranking, which we label “Worth a Look”, based on a 3/5 rating across 2 reviews. Cancellation is free up to 24 hours before the start time. Same-day spots are currently showing.

Outty Ranking
53 / 100
Rating
3/5 (2)
Duration
12 hours
From
$83 per person

Our Chichen Itza Cenote Saamal and Ek Balam tour brings you on a unique journey of history, culture and stunning natural beauty. An expert guide will lead the way as you explore the two Mayan ruins sites and swim in a sacred cenote, round-trip transportation and lunch included!

What you get

    About this experience

    Our Chichen Itza Cenote Saamal and Ek Balam tour brings you on a unique journey of history, culture and stunning natural beauty. An expert guide will lead the way as you explore the two Mayan ruins sites and swim in a sacred cenote, round-trip transportation and lunch included!

    What's included

    Included

    • Lunch
    • Snack
    • Bottled water
    • Drinks on board (Just with Plus Option)
    • In-vehicle air conditioning
    • Chichen itza, Ekbalam and Cenote entrance
    • Guide

    Not included

    • Gratuities
    • State taxe, Chichen Itza
    • Life jacket rental fee, Cenote Saamal

    What you'll see and do

    1. Chichen Itza

      One of the most important archaeological sites in the world! Chichen Itza is a UNESCO World Heritage Site and one of the New Seven Wonders of the World, a “must do” tour when visiting Cancun. An expert guide will lead the way and share the exciting facts and folklore of Chichen Itza and the Mayan civilization. See the ball court, the Temple of a Thousand Columns and of course, the imposing Kukulkan Pyramid.

      90 minutes here

    2. Cenotes are unique to the Yucatan Peninsula, natural limestone sinkholes of incredible natural beauty that are perfect for a refreshing swim in a jungle oasis. Immerse yourself in the crystalline waters and admire the spectacular rock formations!

      60 minutes here · Admission included

    3. The Mayan ruins of Ek Balam may be less famous than Chichen Itza but they are spectacular! Climb the incredible Acropolis and admire the exceptional carvings and art of the ancient Maya that has been so well preserved and maintained and enjoy the view from the top.

      60 minutes here · Admission included

    Where it starts and ends

    Meeting point

    Playa del Carmen

    7:00 AM

    Hotel pickup

    Pickup is available for selected locations. Pickup begins about 15 minutes before departure.

    Ends at

    7:00 AM

    Options you can book

    • Classic Option from Tulum

      Classic Option: Hotel pick up not included Duration: 10 hours Buffet lunch included Meeting point : Super Market Super Aki 08:00 AM in Tulum Down Town

    • Plus, Tulum: Drinks on board

      Plus Option from Tulum: Hotel pick up not included Duration: 10 hours Included: Snack, Buffet lunch, Drinks on board Meeting point:: Super Market Super Aki 08:00 AM in Tulum Down Town

    • Plus: Drinks on board

      Hotel pick up included Duration: 13 hours Included: Buffet Lunch, Snack, Drinks on board Pickup included

    • Hotel Pick up Classic Option

      Hotel pick up included Duration: 12 hours Buffet lunch included Pickup included

    Before you book

    Cancellation
    For a full refund, cancel at least 24 hours before the scheduled departure time.
    Languages
    en, es
    Ticket
    Mobile Only
    Runs on
    Wed
    Group size
    Up to 18 travelers per booking
    Operated by
    NS Tours Mexico

    Know before you go

    • Travelers should have at least a moderate level of physical fitness

    Photos

    Chichen Itza & Ekbalam Tour with Cenote From Playa del Carmen, photo 2Chichen Itza & Ekbalam Tour with Cenote From Playa del Carmen, photo 3Chichen Itza & Ekbalam Tour with Cenote From Playa del Carmen, photo 4Chichen Itza & Ekbalam Tour with Cenote From Playa del Carmen, photo 5Chichen Itza & Ekbalam Tour with Cenote From Playa del Carmen, photo 6Chichen Itza & Ekbalam Tour with Cenote From Playa del Carmen, photo 7

    Traveler reviews

    2 verified traveler reviews for Chichen Itza & Ekbalam Tour with Cenote From Playa del Carmen. Ratings and reviews provided by Viator and Tripadvisor.

    5 star
    1
    4 star
    0
    3 star
    0
    2 star
    0
    1 star
    1
    Sort
    Julithza_G · July 2025

    DO NOT BOOK with this company

    We were told we would get home by 8pm but my husband and I did not get home until 2:30 in the MORNING the next day because of full negligence from this company.Our van driver managed to pop the same tire TWICE, leaving me, my husband , a mom and her baby, and another family stranded on the side of the road late at night without any food, water, or bathroom. The company did not send help to us until 4 hours of being stranded. During the excruciating period, we did not receive any updates from the company on when the help would be arriving. We had to wait in a cramped van for several hours, not knowing when we would be getting out of there or who would be coming. You would think that after paying $166 plus $140 for taxes and life jackets they charged me at the pick up, that the company you are paying would actually give a damn about your experience. But after going back and forth with this company, they refused to reimburse me and my partner for their negligence, incapacity, and mental and physical distress we endured during this trip. This is completely unacceptable, I have been on several tours and I have never been treated in this manner. I do not wish that type pf treatment on anyone…spend your money somewhere else and always read the reviews.

    via Viator

    Jose D · August 2023

    Incredible experience

    I went on the Chichenitza tour and the truth is that it was incredible. They seem like places with a lot of history and tradition and the tour was very good. Everything was very well explained and friendly. My whole family loved it 10 out of 10

    Response from the operator: ¡Hola, Jose! Muchas gracias por dejarnos tu comentario, nos agrada saber que disfrutaste mucho del tour, del servicio y de nuestro equipo de trabajo. Esperamos verte pronto de regreso.

    via Tripadvisor (translated)

    Good to know

    Duration
    12 hours
    Free cancellation
    Up to 24h before
    Minimum age to book
    All ages
    Availability
    Bookable today
    Runs on
    Wed
    Price range
    $83 to $120
    Hotel pickup
    Available for selected locations
    Booked in 30 days
    1
    Verdict
    Worth a Look

    Who runs this experience

    Operated by NS Tours Mexico, who run 4 experiences we rank across 2 cities, with an average Outty Ranking of 54.5.

    See everything NS Tours Mexico runs

    Why this scores 53

    The Outty Ranking is a weighted composite. Here is how this experience performed on each component.

    Traveler sentiment (30% weight)65
    Review evidence (18% weight)17
    Booking momentum (14% weight)13
    Value for money (12% weight)100
    Listing quality (10% weight)64
    Local standing (8% weight)31
    Booking flexibility (8% weight)100

    Chichen Itza & Ekbalam Tour with Cenote From Playa del Carmen: questions travelers ask

    Practical detail on this experience, plus the wider planning questions for Playa del Carmen.

    How much does Chichen Itza & Ekbalam Tour with Cenote From Playa del Carmen cost?

    +

    Prices start at $83 per person. The final price depends on the date, the time slot and the number of travelers, and peak weekends in Playa del Carmen usually price higher than midweek mornings. Live pricing and remaining availability are confirmed on the booking screen before you pay.

    How long does Chichen Itza & Ekbalam Tour with Cenote From Playa del Carmen take?

    +

    Plan for about 12 hours from start to finish, not counting travel to the meeting point. Most travelers leave another 30 minutes on either side so the rest of the day in Playa del Carmen is not rushed.

    Is Chichen Itza & Ekbalam Tour with Cenote From Playa del Carmen worth it?

    +

    It holds an Outty Ranking of 53 out of 100, which we label "Worth a Look". That score blends traveler sentiment (3/5 across 2 reviews), the depth of that review evidence, recent booking momentum, value for money against comparable last minute in Playa del Carmen, and how flexible the cancellation terms are.

    Can I cancel or reschedule Chichen Itza & Ekbalam Tour with Cenote From Playa del Carmen?

    +

    Yes. Cancel free up to 24 hours before the start time for a full refund. Inside that window the booking is non-refundable, and no-shows are not refunded.

    Is Chichen Itza & Ekbalam Tour with Cenote From Playa del Carmen suitable for kids and families?

    +

    Yes, all ages are welcome. Families should still weigh the 12-hour running time, and strollers are easier on the earlier, quieter departures.

    How far in advance should I book Chichen Itza & Ekbalam Tour with Cenote From Playa del Carmen?

    +

    Around 1 people booked this in the last 30 days, so popular slots go early. Two to three weeks ahead is comfortable in shoulder season, while summer weekends and holidays in Playa del Carmen can sell out a month out. Same-day spots do open up when other travelers cancel, so it is worth checking if you are already in town.

    What should I bring or wear?

    +

    Bring photo ID, your booking confirmation on your phone, a refillable water bottle and comfortable shoes. Dress for the weather in Playa del Carmen and add a light layer if any part of the 12-hour experience runs outdoors or after sunset.

    Where does Chichen Itza & Ekbalam Tour with Cenote From Playa del Carmen start and how do I get there?

    +

    The exact meeting point and directions are on your voucher once you book, and they sit in central Playa del Carmen within reach of public transport. Arrive 15 minutes early: late arrivals are treated as no-shows by most operators.

    What are the best things to do in Playa del Carmen?

    +

    On Outty we rank every Playa del Carmen experience on the same 0 to 100 scale, and alongside this one the highest scorers right now include Ride to a life changing cenotes tour, Chichén Itzá, Cenote and Valladolid with Lunch and transportation, From Playa del Carmen ATV Adventure with Ziplines, Cenote. The city page groups everything into most popular, highest reviewed, last minute and family-friendly so you can build a day around what actually delivers.

    When is the best time to visit Playa del Carmen?

    +

    Booking patterns follow the same curve: prices and queues climb in peak weeks, while shoulder season gives you better availability on the top-ranked experiences and more room to change plans.

    How many days do you need in Playa del Carmen?

    +

    Three full days covers the headline sights without sprinting. A workable rhythm is one anchor experience each morning, such as this one, an unhurried afternoon in a single neighborhood, then a food or nightlife booking in the evening. Five days lets you add a day trip outside the city.

    Do I book through Outty or through the operator?

    +

    Outty ranks and explains the experiences, then hands you to Viator to complete the booking with the operator directly. The price is the same as booking on Viator yourself, and Outty earns an affiliate commission on the referral, which is how the rankings stay free to read.

    What is included in Chichen Itza & Ekbalam Tour with Cenote From Playa del Carmen?

    +

    Included: Lunch; Snack; Bottled water; Drinks on board (Just with Plus Option); and In-vehicle air conditioning. Not included: Gratuities; State taxe, Chichen Itza; and Life jacket rental fee, Cenote Saamal. Always check the voucher for the final list before you travel.

    Does Chichen Itza & Ekbalam Tour with Cenote From Playa del Carmen include hotel pickup?

    +

    Yes, pickup is offered, or you can meet at the start point instead from 629 listed pickup locations in and around Playa del Carmen. Be ready about 15 minutes before the start time. You can also enter a custom pickup address when booking.

    What languages is Chichen Itza & Ekbalam Tour with Cenote From Playa del Carmen offered in?

    +

    It is offered in English and Spanish. Pick your language when choosing a date and time, as not every departure runs in every language.

    Will I get instant confirmation and a mobile ticket for Chichen Itza & Ekbalam Tour with Cenote From Playa del Carmen?

    +

    Confirmation is sent by the operator after booking, usually within 48 hours; if it is not confirmed you are not charged. Mobile tickets are accepted, so you can show the voucher on your phone.

    What happens to Chichen Itza & Ekbalam Tour with Cenote From Playa del Carmen if the weather is bad?

    +

    This experience depends on good weather. If it is canceled because of poor weather, you are offered a different date or a full refund.

    What booking options are available for Chichen Itza & Ekbalam Tour with Cenote From Playa del Carmen?

    +

    There are 4 options to choose from, including Classic Option from Tulum, Plus, Tulum: Drinks on board, Plus: Drinks on board, Hotel Pick up Classic Option. Prices and start times differ by option, so compare them on the booking screen.

    Ready to lock in your spot?

    Pick a date, choose your group, and see the exact price for Chichen Itza & Ekbalam Tour with Cenote From Playa del Carmen.

    Pick your date