Chichen Itza
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September 2026
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Adults
Age 13 and over
Children
Age 12 and under
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Free cancellation up to 24 hours before. Same price on Viator, Outty earns a commission.
Traveler rating
4.2/5
Based on 9 traveler reviews. Ratings and reviews provided by Viator and Tripadvisor.
Quick answer
Is Chichen Itza worth booking?
Chichen Itza is a 10-hour experience in Playa del Carmen, Mexico, from $709 per person. It scores 50 out of 100 on the Outty Ranking, which we label “Worth a Look”, based on a 4.2/5 rating across 9 reviews. Cancellation is free up to 24 hours before the start time. Same-day spots are currently showing.
- Outty Ranking
- 50 / 100
- Rating
- 4.2/5 (9)
- Duration
- 10 hours
- From
- $709 per person
Experience the majesty of Chichen Itza, a world heritage site! Travel by bus from your hotel to one of the seven wonders of the modern world Chichen Itza. Take a guided tour of its imposing Mayan vestiges, famous for the
What you get
- Tickets and admissions
- Lunch
- In-vehicle air conditioning
About this experience
Experience the majesty of Chichen Itza, a world heritage site! Travel by bus from your hotel to one of the seven wonders of the modern world Chichen Itza. Take a guided tour of its imposing Mayan vestiges, famous for the mathematical precision with which they were built. The tour includes a visit to the colonial city of Valladolid where you will find a Cathedral built in 1545, the entrance to the Xcajum Cenote or Mayan Forest (if they choose the classic option: 1 cenote) or Cenote Hubiku and Ik Kil (if they choose 2), where you can purify yourself and renew your energies. Treat yourself to exquisite Yucatec buffet food in a beautiful restaurant with typical dances.
What's included
Included
- Tickets and admissions
- Lunch
- In-vehicle air conditioning
Not included
- Alcoholic beverages
- Carbonated beverages
- Use of snorkeling equipment
What you'll see and do
Chichen Itza
Our guide will give you a one-hour tour of the main points within the archaeological zone of Chichen Itza after that you will have a free time to continue touring and taking pictures, 2 hours is enough time to tour the entire archaeological zone
120 minutes here
Valladolid
Visit the majestic city of Valladolid considered a magical town, walk through its colonial streets, visit its cathedral or just relax and enjoy this beautiful city
60 minutes here
Cenote Maya Park
Refresh yourself in this natural wonder (cenote or cavern) in groundwater where you can swim , take pictures and dive from the heights and know the cenote Selva Maya or Xcajum
60 minutes here · Admission included
Where it starts and ends
Meeting point
Playa del Carmen
For travelers who are in Playa del Carmen, the starting point will be at Coco Bongo on Fifth Avenue. They can also specify the hotel where they are located in case the pick up can be done there
Hotel pickup
Pickup is available for selected locations. Pickup begins about 30 minutes before departure.
Ends at
For travelers who are in Playa del Carmen, the starting point will be at Coco Bongo on Fifth Avenue. They can also specify the hotel where they are located in case the pick up can be done there
Options you can book
Classic Chichen Itza
classic chichen: Swim in 1 cenote (Xcajum or Mayan Forest), 20min in Valladolid, 2hrs in Chichen Itza (1hr free and 1hr with guide). Transport. Food: 1 hour in the restaurant to enjoy buffet food (does not include drinks) Pickup included
Chichen Itza + 2 cenotes
Cenote Ik kil and Hubiku: In this option travelers will have 1 hour to swim in each cenote (includes vest for each) Inclusions: Visit a Mayan village. 30min in Valladolid. 2 hours in Chichen Itza (1hr free and 1hr with guide). Round transport. Food and beverages: Box Lunch (juice, sandwich and fruit), bottle of water when entering and leaving Chichen Itza. Tequila Tasting. Buffet food. Pickup included
Chichen Itza Deluxe
Luxury option: They are provided with umbrellas, facial wipes. Visit the cenote Selva Maya (40 min for swimming). Mayan ceremony. Food and beverages: Box lunch on board the bus. Drinks on board (water, soft drinks and beer). 2 drinks at lunchtime in the restaurant. Pickup included
Before you book
- Cancellation
- For a full refund, cancel at least 24 hours before the scheduled departure time.
- Languages
- en, es
- Ticket
- Mobile Only
- Runs on
- Every day
- Group size
- Up to 15 travelers per booking
- Operated by
- krea travel
Know before you go
- Infants and small children can ride in a pram or stroller
- Public transportation options are available nearby
- Infants are required to sit on an adult’s lap
- Suitable for all physical fitness levels
Photos
What travelers are saying
Outty’s summary of the themes that recur across 9 traveler reviews. Written by us, not quoted from reviewers.
The guide
4 mentionsTravelers single out the guide as the reason the experience works.
Food and drink
4 mentionsThe tastings and food stops are a highlight for most reviewers.
Knowledge and storytelling
3 mentionsReviewers describe the commentary as informative rather than scripted.
Good for families
2 mentionsReviewers traveling with kids report it landed well with their group.
Traveler reviews
9 verified traveler reviews for Chichen Itza. Ratings and reviews provided by Viator and Tripadvisor.
Regular
We bought one ride and got another one. There are unnecessary stops in craft shops. The lunch that is included is very bad. The time of visit to Chichen Itzá is bad, around 1 p.m., with the sun very strong. The time of visit to the cenote was for the end of the day, when it should have been done at the hottest time of the day. Anyway, poorly structured.
Response from the operator: Olá, agradecemos seu feedback, que nos ajudará a aprimorar nossos serviços. Em relação ao passeio, você recebeu exatamente o que reservou, pois as opções e detalhes do passeio indicam claramente o que cada opção de reserva inclui. Portanto, não houve itens extras ou faltantes. Além disso, certamente encaminharemos seus comentários ao departamento responsável para garantir que o serviço atenda às suas expectativas.
via Viator (translated)
A great experience
They're wonderful. Accomplished with schedule, very objective guide., comfortable.. organized., rich food., beautiful places
Response from the operator: Gracias por dejarnos tu comentario, nos alegra saber que se cumplieron tus expectativas y esperamos poder seguirte brindando más opciones en tus vacaciones.
via Tripadvisor (translated)
Got to know, super interesting!
Place and incredible stories, better thing hire the guide in groups that the stories and particularities are incredible, if it is by car, not of attention to the first guys who sell things at the entrance, because inside has other sellers much cheaper.
Response from the operator: Thank you for sharing your experience with us. We are happy to know that your day was full of good moments. We hope to be present in your future reservations. Have a nice day!
via Tripadvisor (translated)
Worst tour ever
Worst tour ever , do not waste your time ,money & energy for this tour. Require more than 13-14 hours of long day with traveling and it’s not worth at all. Not recommend to anyone.
Response from the operator: Hello, in reference to your comment we would be interested to know what part you had the problem in, this in order to improve services, since we are interested in optimizing it, thank you.
via Viator
Cultural
I always book with this agency because they are very honest and have good prices. The tour to Chichen has been very interesting and it was good experience and very rich food.
Response from the operator: Gracias por ser nuestra clienta frecuente, siempre estamos satisfechos de poder brindar un buen servicio.
via Tripadvisor (translated)
Good to know
- Duration
- 10 hours
- Free cancellation
- Up to 24h before
- Minimum age to book
- 1+
- Availability
- Bookable today
- Runs on
- Every day
- Price range
- $709 to $2380
- Hotel pickup
- Available for selected locations
- Booked in 30 days
- 3
- Verdict
- Worth a Look
Why this scores 50
The Outty Ranking is a weighted composite. Here is how this experience performed on each component.
Chichen Itza: questions travelers ask
Practical detail on this experience, plus the wider planning questions for Playa del Carmen.
How much does Chichen Itza cost?
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Prices start at $709 per person. The final price depends on the date, the time slot and the number of travelers, and peak weekends in Playa del Carmen usually price higher than midweek mornings. Live pricing and remaining availability are confirmed on the booking screen before you pay.
How long does Chichen Itza take?
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Plan for about 10 hours from start to finish, not counting travel to the meeting point. Most travelers leave another 30 minutes on either side so the rest of the day in Playa del Carmen is not rushed.
Is Chichen Itza worth it?
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It holds an Outty Ranking of 50 out of 100, which we label "Worth a Look". That score blends traveler sentiment (4.2/5 across 9 reviews), the depth of that review evidence, recent booking momentum, value for money against comparable last minute in Playa del Carmen, and how flexible the cancellation terms are.
Can I cancel or reschedule Chichen Itza?
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Yes. Cancel free up to 24 hours before the start time for a full refund. Inside that window the booking is non-refundable, and no-shows are not refunded.
Is Chichen Itza suitable for kids and families?
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The operator sets a minimum age of 1. Older children generally do well here, and families should factor in the 10-hour running time when deciding.
How far in advance should I book Chichen Itza?
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Around 3 people booked this in the last 30 days, so popular slots go early. Two to three weeks ahead is comfortable in shoulder season, while summer weekends and holidays in Playa del Carmen can sell out a month out. Same-day spots do open up when other travelers cancel, so it is worth checking if you are already in town.
What should I bring or wear?
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Bring photo ID, your booking confirmation on your phone, a refillable water bottle and comfortable shoes. Dress for the weather in Playa del Carmen and add a light layer if any part of the 10-hour experience runs outdoors or after sunset.
Where does Chichen Itza start and how do I get there?
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The exact meeting point and directions are on your voucher once you book, and they sit in central Playa del Carmen within reach of public transport. Arrive 15 minutes early: late arrivals are treated as no-shows by most operators.
What are the best things to do in Playa del Carmen?
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On Outty we rank every Playa del Carmen experience on the same 0 to 100 scale, and alongside this one the highest scorers right now include VIP Chichen Itza Private Tour, VIP Tulum Private Tour, Chichen Itza Private Tour VIP. The city page groups everything into most popular, highest reviewed, last minute and family-friendly so you can build a day around what actually delivers.
When is the best time to visit Playa del Carmen?
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Booking patterns follow the same curve: prices and queues climb in peak weeks, while shoulder season gives you better availability on the top-ranked experiences and more room to change plans.
How many days do you need in Playa del Carmen?
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Three full days covers the headline sights without sprinting. A workable rhythm is one anchor experience each morning, such as this one, an unhurried afternoon in a single neighborhood, then a food or nightlife booking in the evening. Five days lets you add a day trip outside the city.
Do I book through Outty or through the operator?
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Outty ranks and explains the experiences, then hands you to Viator to complete the booking with the operator directly. The price is the same as booking on Viator yourself, and Outty earns an affiliate commission on the referral, which is how the rankings stay free to read.
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