
Chessington World of Adventures Resort Admission Ticket
Traveler rating
3.1/5
Based on 4,267 traveler reviews. Ratings and reviews provided by Viator and Tripadvisor.
Quick answer
Is Chessington World of Adventures Resort Admission Ticket worth booking?
Chessington World of Adventures Resort Admission Ticket is a 24-hour experience in London, United Kingdom, from £32 per person. It scores 58 out of 100 on the Outty Ranking, which we label “Worth a Look”, based on a 3.1/5 rating across 4,267 reviews. Cancellation is free up to 24 hours before the start time. Same-day spots are currently showing.
- Outty Ranking
- 58 / 100
- Rating
- 3.1/5 (4,267)
- Duration
- 24 hours
- From
- £32 per person
With over 40 rides and attractions in 10 themed lands, a Zoo which gets you face-to-face with over 1000 exotic animals including Lions, Tigers and Monkeys, plus daily live shows and seasonal events, Chessington offers a world of fun and excitement for family days out.
What you get
About this experience
With over 40 rides and attractions in 10 themed lands, a Zoo which gets you face-to-face with over 1000 exotic animals including Lions, Tigers and Monkeys, plus daily live shows and seasonal events, Chessington offers a world of fun and excitement for family days out.
What's included
Included
- Rides within the attraction
Not included
- Private transportation
- Car Parking
- Accommodation
- Snacks
- Bottled water
What you'll see and do
Chessington World of Adventures Resort
With over 40 rides and attractions in 10 themed lands, a Zoo which gets you face-to-face with over 1000 exotic animals including Lions, Tigers and Monkeys, plus daily live shows and seasonal events, Chessington offers a world of fun and excitement for family days out. In Spring 2019. ‘Room on the Broom - A Magical Journey’, brings to life yet another of author Julia Donaldson and illustrator Axel Scheffler’s much-loved children’s stories, following in the footsteps of the Resort’s Gruffalo River Ride Adventure. In Land of the Tiger, Tiger Rock is where you get a unique view of our majestic Amur Tigers, before descending a misty waterfall drop, right through the centre of a giant tiger's head carved into the imposing rock. One not to be missed!
Admission included
Where it starts and ends
Meeting point
Chessington World of Adventures Resort
Leatherhead Road, Chessington, KT9 2NE, United Kingdom
Hotel pickup
No pickup: everyone meets at the start point.
Ends at
Chessington World of Adventures Resort · Leatherhead Road, Chessington, KT9 2NE, United Kingdom
Options you can book
Trough 1
1-Day Christmas Village (P)
Trough 2
Shoulder
Peak
1-Day Christmas Village (SP)
Two Day Admission Shoulder
1-Day Christmas Village (SOP)
Two Day Admission Trough 2
Two Day Admission Trough 1
1-Day Christmas Village (OP)
Two Day Admission Peak
Before you book
- Cancellation
- For a full refund, cancel at least 24 hours before the scheduled departure time.
- Ticket
- Mobile Only
- Runs on
- Every day
- Group size
- Up to 9 travelers per booking
- Operated by
- Chessington World of Adventures Resort
Know before you go
- Wheelchair accessible
- Infants and small children can ride in a pram or stroller
- Service animals allowed
- Public transportation options are available nearby
- Infants are required to sit on an adult’s lap
- Travelers should have at least a moderate level of physical fitness
Photos






What travelers are saying
Outty’s summary of the themes that recur across 4,265 traveler reviews. Written by us, not quoted from reviewers.
Good for families
6 mentionsReviewers traveling with kids report it landed well with their group.
Food and drink
4 mentionsThe tastings and food stops are a highlight for most reviewers.
Pace and timing
2 mentionsSeveral reviewers found the schedule tight or the day long.
Traveler reviews
4,265 verified traveler reviews for Chessington World of Adventures Resort Admission Ticket. Ratings and reviews provided by Viator and Tripadvisor.
Avoid!
Writing this with such a heavy heart because I used to love chessington but I was immensely disappointed this time around. Tried for weeks to get the ride access pass in which the app kept crashing and freezing, I called Merlin customer services who rest assured I would get a pass once I get to guest services on arrival. Off I went where they told me nothing they can do “hope and pray” passes become available. As a result, this led to my son becoming very over stimulated and having a meltdown! (The queues are long and loud) he doesn’t well. I was happy to buy fast track but was told they’d ran out! Again chessington app didn’t work. So far I’m not impressed by Merlin’s apps being a waste of time!!! Managed to calm him down and queued for tiger rock as the queue wasn’t too bad. Got on the road. Hit the top and the ride interrupted. As a result of the ride being stopped, we are now stuck on the top of the ride for approximately 25 minutes before being evacuated. Ended up leaving the park extremely early because my children were so disheartened and upset.
Response from the operator: Hi there, Thank you for taking the time to share your feedback. We are very sorry to hear that this visit was such a disappointing experience, especially as you have such fond memories of previous visits to Chessington World of Adventures. We are particularly sorry to hear about the difficulties you experienced with the Ride Access Pass system. We appreciate how frustrating it must have been to spend weeks trying to access the pass through the app, only to encounter repeated crashes and freezing issues. We also understand how upsetting it would have been to arrive at the Resort after being advised that assistance would be available, only to be told that no Ride Access Pass could be issued. We recognise the impact this had on your son and the distress it caused for your family. Separately, we are sorry to hear about your experience on Tiger Rock. Having the ride stop at the top of the lift hill and then remaining there for around 25 minutes before being evacuated would understandably have been unsettling, particularly after the challenges you had already faced earlier in the day. We completely understand why your children felt disheartened and why you chose to leave the park early. This is certainly not the experience we would want any family to have. We would welcome the opportunity to review your visit in more detail. Please email us at feedback@chessington.co.uk so that our team can investigate your concerns further. Kind Regards, Will | Chessington World of Adventures
via Tripadvisor
Way to overcrowded
Went for a family day out and it was pretty much awful. Long waits for most rides, games overpriced, food and drink overpriced. Also not very SEND friendly and staff seem to be unhelpful in this area. Paw Patrol land was a complete joke way too overcrowded and long waits for rides completely unrealistic wait times for toddlers so many upset toddlers having to wait in line. They really need to reduce the amount of visitors allowed in at time to the park as it was way too busy and our visit wasn’t even in the summer holidays.
Response from the operator: Hi Hannah, Thank you for taking the time to share your feedback. We are sorry to hear that your family day out did not meet your expectations. We understand how frustrating it can be to encounter long queue times, particularly when visiting with younger children, and we appreciate your comments regarding crowd levels across the Resort. We recognise how important it is for families requiring additional support to feel welcomed and assisted during their visit, and we are sorry that this was not reflected in your experience. It is concerning to read your feedback about World of Paw Patrol, especially regarding the queue times and the impact this had on younger guests. We understand why this detracted from your enjoyment of the day. In addition, we appreciate your comments regarding the cost of games, food and drink, and your views on the number of guests in the park during your visit. We would welcome the opportunity to discuss your experience further. Please email us at feedback@chessington.co.uk and a member of our team will be happy to review your feedback. Kind Regards, Will | Chessington World of Adventures
via Tripadvisor
Horrible experience
Absolutely awful experience for a family with two autistic children. The new Ride Access Pass system was practically useless for us. You have to book a ride and then wait around for roughly an hour before you can use it. With two autistic children, simply hanging around the park waiting for a time slot completely defeats the point of having an accessibility system in the first place. What should have been an enjoyable family day became stressful and exhausting. The system might work on paper, but our experience of actually trying to use it with disabled children was dreadful. We’ve visited expecting reasonable accessibility arrangements that would allow our children to enjoy the park. Instead, this was genuinely the worst experience we’ve had there. We won’t be returning.
Response from the operator: Hi there, Thank you for taking the time to share your feedback. We are very sorry to hear that your visit was such a difficult experience for your family. We understand that accessible arrangements play a vital role in helping everyone enjoy their day, so it is particularly disappointing to learn that the Ride Access Pass system did not work well for your family's needs. We appreciate your comments about the booking process and the waiting times between rides. We recognise that spending long periods waiting around the park can be challenging, and we are sorry to hear that this led to a stressful and exhausting experience rather than the enjoyable family day out you had hoped for. It is especially upsetting to hear that this was the worst experience you have had with us, particularly as you had visited with expectations based on previous experiences. Your feedback is extremely important and will help us better understand the impact that our accessibility processes can have on families with additional needs. We would welcome the opportunity to review your experience in more detail. Please contact us at feedback@chessington.co.uk so that our team can investigate your concerns further. Kind Regards, Will | Chessington World of Adventures
via Tripadvisor
A place to make memories with your children
Overall, we have a great 2 days out as a family. The kids LOVED paw patrol World, it was very impressive and brand new. The hotel was great and the food was lovely (despite some bad reviews). The splash pool was great. It wasn't too busy in the hotel, which I think helped. The park itself was really fun, great for little ones. Most of the staff were attentive and kind in both the hotel and the park. Only reason 4 star: the people in the paw patrol shop weren't nice, some staff were slow unloading and reloading people on rides which I feel caused unnecessary queues, some rides shut with no explanation (although luckily wasn't really anything we would have been able to go on) and we bought a coffee and I have never seen it take so long to make a coffee! It is a place for making memories with your children however so we let the small stuff slide! Would definitely go back.
Response from the operator: Hi there, Thank you for taking the time to share your review. We are delighted to hear that your family enjoyed a great two day adventure with us! It is fantastic to know that your children loved World of Jumanji and especially World of Paw Patrol, and that you found the area impressive. We are also pleased that you enjoyed your hotel stay, the food and the Savannah Splash Pool, and that many of our team members helped make your visit a positive one through their kindness and attentiveness. We do appreciate your feedback regarding your experience in the World of Paw Patrol shop, ride operations and communication around attraction closures. We also understand that waiting longer than expected for refreshments can be frustrating when you are trying to make the most of your day. It is wonderful to hear that, despite these points, you were able to focus on what matters most and create special memories together as a family. We are thrilled that you would visit us again and look forward to welcoming you back for another adventure soon! Kind Regards, Will | Chessington World of Adventures
via Tripadvisor
Disappointed
Overpriced for what you get. not worth booking with the dining experience- there’s absolutely nothing deluxe about the deluxe dining package. Pizza pasta was terrible- the food, the drink and the service. The place was dirty, staff uniform was dirty and it was just overall extremely disappointing. I would recommend booking an overnight stay but without all the added extras and 2 nights is more than enough time to spend here
Response from the operator: Hi Liliana, Thank you for taking the time to share your review. We are sorry to hear that your experience with the dining package did not meet your expectations. It is disappointing to learn that you found the Deluxe Dining Package did not offer the value you were hoping for, and that your visit to Pizza & Pasta was affected by concerns regarding the food, drinks, service and cleanliness. We are also concerned by your comments regarding the condition of the restaurant and team uniforms, as we strive to maintain high standards throughout the Resort. Your feedback will be shared with the relevant teams for review. However, we are pleased to hear that you would still recommend an overnight stay and that you felt two nights provided enough time to enjoy the experience. We appreciate you highlighting both the positives and the areas where you feel improvements are needed. Should you wish to discuss your experience further, please email us at feedback@chessington.co.uk. Kind Regards, Will | Chessington World of Adventures
via Tripadvisor
Good to know
- Duration
- 24 hours
- Free cancellation
- Up to 24h before
- Minimum age to book
- All ages
- Availability
- Bookable today
- Runs on
- Every day
- Price range
- £32 to £57
- Hotel pickup
- No pickup, meet at start point
- Booked in 30 days
- 1,493
- Verdict
- Worth a Look
Why this scores 58
The Outty Ranking is a weighted composite. Here is how this experience performed on each component.
Chessington World of Adventures Resort Admission Ticket: questions travelers ask
Practical detail on this experience, plus the wider planning questions for London.
How much does Chessington World of Adventures Resort Admission Ticket cost?
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Prices start at £32 per person. The final price depends on the date, the time slot and the number of travelers, and peak weekends in London usually price higher than midweek mornings. Live pricing and remaining availability are confirmed on the booking screen before you pay.
How long does Chessington World of Adventures Resort Admission Ticket take?
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Plan for about 24 hours from start to finish, not counting travel to the meeting point. Most travelers leave another 30 minutes on either side so the rest of the day in London is not rushed.
Is Chessington World of Adventures Resort Admission Ticket worth it?
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It holds an Outty Ranking of 58 out of 100, which we label "Worth a Look". That score blends traveler sentiment (3.1/5 across 4,267 reviews), the depth of that review evidence, recent booking momentum, value for money against comparable most popular in London, and how flexible the cancellation terms are.
Can I cancel or reschedule Chessington World of Adventures Resort Admission Ticket?
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Yes. Cancel free up to 24 hours before the start time for a full refund. Inside that window the booking is non-refundable, and no-shows are not refunded.
Is Chessington World of Adventures Resort Admission Ticket suitable for kids and families?
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Yes, all ages are welcome. Families should still weigh the 24-hour running time, and strollers are easier on the earlier, quieter departures.
How far in advance should I book Chessington World of Adventures Resort Admission Ticket?
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Around 1,493 people booked this in the last 30 days, so popular slots go early. Two to three weeks ahead is comfortable in shoulder season, while summer weekends and holidays in London can sell out a month out. Same-day spots do open up when other travelers cancel, so it is worth checking if you are already in town.
What should I bring or wear?
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Bring photo ID, your booking confirmation on your phone, a refillable water bottle and comfortable shoes. Dress for the weather in London and add a light layer if any part of the 24-hour experience runs outdoors or after sunset.
Where does Chessington World of Adventures Resort Admission Ticket start and how do I get there?
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The exact meeting point and directions are on your voucher once you book, and they sit in central London within reach of public transport. Arrive 15 minutes early: late arrivals are treated as no-shows by most operators.
What are the best things to do in London?
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London's best attractions split cleanly: the museums are free and need no booking, so the paid market is about views, theatre and getting out of the city for a day. That makes value scoring unusually important here, and the Outty Ranking penalises anything charging premium prices for access you could get for nothing. On Outty we rank every London experience on the same 0 to 100 scale, and alongside this one the highest scorers right now include The Great British Rock and Roll Walking Tour, Soho Music & Historic Pubs Tour, London Small Group Tour of Historical Pubs. The city page groups everything into most popular, highest reviewed, last minute and family-friendly so you can build a day around what actually delivers.
When is the best time to visit London?
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May to September for long evenings, December for the Christmas markets. Booking patterns follow the same curve: prices and queues climb in peak weeks, while shoulder season gives you better availability on the top-ranked experiences and more room to change plans.
How many days do you need in London?
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Three full days covers the headline sights without sprinting. A workable rhythm is one anchor experience each morning, such as this one, an unhurried afternoon in a single neighborhood, then a food or nightlife booking in the evening. Five days lets you add a day trip outside the city.
Do I book through Outty or through the operator?
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Outty ranks and explains the experiences, then hands you to Viator to complete the booking with the operator directly. The price is the same as booking on Viator yourself, and Outty earns an affiliate commission on the referral, which is how the rankings stay free to read.
What is included in Chessington World of Adventures Resort Admission Ticket?
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Included: Rides within the attraction. Not included: Private transportation; Car Parking; Accommodation; and Snacks. Always check the voucher for the final list before you travel.
Where is the meeting point for Chessington World of Adventures Resort Admission Ticket?
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The experience starts at Chessington World of Adventures Resort, Leatherhead Road, Chessington, KT9 2NE, United Kingdom. Hotel pickup is not included, so plan your own transport and arrive 15 minutes early.
Will I get instant confirmation and a mobile ticket for Chessington World of Adventures Resort Admission Ticket?
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Confirmation is sent by the operator after booking, usually within 48 hours; if it is not confirmed you are not charged. Mobile tickets are accepted, so you can show the voucher on your phone.
Is Chessington World of Adventures Resort Admission Ticket wheelchair or stroller accessible?
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The operator notes: Wheelchair accessible; Infants and small children can ride in a pram or stroller; and Infants are required to sit on an adult’s lap. If accessibility is critical, contact the operator after booking to confirm arrangements for your date.
What happens to Chessington World of Adventures Resort Admission Ticket if the weather is bad?
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It generally runs rain or shine, so dress for the forecast in London. Standard cancellation terms apply: free cancellation up to 24 hours before the start.
What do travelers say about Chessington World of Adventures Resort Admission Ticket?
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Across 4,267 reviews averaging 3.1 out of 5, recurring themes include good for families, food and drink. Reviewers traveling with kids report it landed well with their group. One thing to know: Several reviewers found the schedule tight or the day long.
What booking options are available for Chessington World of Adventures Resort Admission Ticket?
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There are 12 options to choose from, including Trough 1, 1-Day Christmas Village (P), Trough 2, Shoulder. Prices and start times differ by option, so compare them on the booking screen.
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