
Cenote Cavern Tour and Swim with Sea Turtles in Akumal
Traveler rating
4.5/5
Based on 258 traveler reviews. Ratings and reviews provided by Viator and Tripadvisor.
Quick answer
Is Cenote Cavern Tour and Swim with Sea Turtles in Akumal worth booking?
Cenote Cavern Tour and Swim with Sea Turtles in Akumal is a 6-hour experience in Playa del Carmen, Mexico, from $106 per person. It scores 75 out of 100 on the Outty Ranking, which we label “Strongly Recommended”, based on a 4.5/5 rating across 258 reviews. Cancellation is free up to 24 hours before the start time. Same-day spots are currently showing.
- Outty Ranking
- 75 / 100
- Rating
- 4.5/5 (258)
- Duration
- 6 hours
- From
- $106 per person
Discover the underwater world of Akumal Beach as you dive with wild turtles and relax in a cenote cave on a guided half-day excursion from Tulum, Playa del Carmen, or the Riviera Maya Embark on a half-day guided excursion to explore ancient cenotes and enjoy the rare opportunity to swim with turtles at Akumal Beach. Enjoy round-trip hotel or meeting point transfers from Playa del Carmen, the Riviera Maya, and Tulum
What you get
About this experience
Discover the underwater world of Akumal Beach as you dive with wild turtles and relax in a cenote cave on a guided half-day excursion from Tulum, Playa del Carmen, or the Riviera Maya Embark on a half-day guided excursion to explore ancient cenotes and enjoy the rare opportunity to swim with turtles at Akumal Beach. Enjoy round-trip hotel or meeting point transfers from Playa del Carmen, the Riviera Maya, and Tulum
What's included
Included
- Bottled water
- Snacks
- Use of snorkeling equipment
- In-vehicle air conditioning
- Aquatic guide in the Cenote and Akumal
Not included
- Programa de cuidado de tortugas de Bahía Akumal, se deben pagar después del embarque.
- Gratuities
What you'll see and do
Akumal Beach
Arrive at Akumal Beach and enjoy the opportunity to swim with wild turtles. Don a snorkel mask and marvel at the marine life as you float over the vibrant reef.
90 minutes here · Admission not included
Cenote Nohoch
Bathe in the refreshing waters and experience a unique environment that was sacred to the Mayan people. Pick up your snorkeling equipment to enjoy a unique view of the underwater world of the cenotes. Finally, enjoy a peaceful transfer back to the starting point.
90 minutes here · Admission included
Where it starts and ends
Meeting point
Playa del Carmen
8:10 AM
Hotel pickup
Pickup is available for selected locations. Pickup begins about 10 minutes before departure.
Ends at
8:10 AM
Options you can book
Departure Playa del Carmen
Hotel pick up included Duration: 7 hours Pickup included
Tulum Meeting Point
Hotel pick up not included: Add this option if your hotel is in the Tulum Hotel Zone or Tulum town Duration: 6 hours Meeting Point:: Hotel Andreas in Tulum a las 9:15 am
Before you book
- Cancellation
- For a full refund, cancel at least 24 hours before the scheduled departure time.
- Languages
- en, es
- Ticket
- Mobile Only
- Runs on
- Every day
- Group size
- Up to 15 travelers per booking
- Operated by
- Holbox Magico
Know before you go
- Infants and small children can ride in a pram or stroller
- Infants are required to sit on an adult’s lap
- Specialized infant seats are available
- Suitable for all physical fitness levels
- Not included Akumal Bay turtle care program , 500 Mexican Pesos per person, must be paid at the travel date.
Photos






What travelers are saying
Outty’s summary of the themes that recur across 258 traveler reviews. Written by us, not quoted from reviewers.
The guide
9 mentionsTravelers single out the guide as the reason the experience works.
Photo opportunities
3 mentionsThe views and photo stops come up again and again.
Knowledge and storytelling
2 mentionsReviewers describe the commentary as informative rather than scripted.
Organization
2 mentionsPickup, timing, and logistics are described as running smoothly.
Traveler reviews
258 verified traveler reviews for Cenote Cavern Tour and Swim with Sea Turtles in Akumal. Ratings and reviews provided by Viator and Tripadvisor.
Swimming with tutles
This was a brilliant adventure. We did it with our 14 and 15 year old teens. The turtle swimming was wonderful. They are beautiful. We also saw many other fish on the coral reef including a massive stingray. The cavern cenote swim was so relaxing and our great guide Mark, gave us lots of information and was very attentive. Overall 100% recommend 👍
Response from the operator: Thanks for your comment. We hope to see you back.
via Tripadvisor
Experience good unhappy with paid photos and videos
The trip was amazing I got to see the turtles and the cenote it was so beautiful I would definitely recommend however I am very disappointed with the photos I purchased at the end of the experience. I downloaded them to realise that 90% of the videos and photos I received were taken from other online sources. For $30 (discounted price) I feel kind of ripped off since I was expecting to receive only photos and videos taken of my experience. It’s just a shame having to pay for photos I can get for free elsewhere. The pictures and videos I received weren’t even take recently some of which being taken as early as 2022.
via Tripadvisor
Good tour but incorrect description
The tour and the guide were good, but it doesn't match the description, which mentions 4 cenotes. But you only see one.
Response from the operator: Hi there is a mistake at the tour description traslation in French, you booked the Cenote and Sea Turtles tour. We provide the tour description at the official English tour lenguage drscription. We are going to fix it with trip advisor Best regards
via Viator
Not surprising that the...
Not surprising that the water was cold. But this was the best exploration of different Cenotes. Our guide was great and we had extra time to relax, have something to eat and sit down and just relax
Response from the operator: Thanks for your comment. We hope to see you back.
via Viator
Extremely physical tour!!!
This trip was fantastic!!! ( especially the caves) BUT ITS AN EXTREMELY PHYSICAL TOUR. IF YOU HAVE HEART TROUBLE OR ARE CLAUSTROPHOBIC .....DO NOT DO THIS TOUR!... Our guide " PAULINA" WAS ABSOLUTELY FANTASTIC. Only for her ,we could not of done this. The caves have smaller& smaller chambers as the tour proceeds. I'm claustrophobia....so I nearly lost my mind only for the PAULINA'S guided & caring support,handheld grip & encouraging effort to overcome your fears. PAULINA was off the charts . Her work is her passion!& her safety ethic is exceptional 👏 👌. PAULINA really cared we did what we paid for but what wasn't mentioned to us was the 1 MILE SWIM to veiw the turtles& get back to shore.... We never knew this & paulina emphasised the physical nature of the tour. A lot of swimming involved & need to be physically fit...which we are not. Only for PAULINA we would of wasted our money as the information wasn't provided to ANYBODY from other hotels too. Thankyou soooo much PAULINA...your work safety ethic is mind blowing & very appreciated 👏 too Grainne Allen
Response from the operator: Thanks for your comment. We hope to see you back.
via Tripadvisor
Good to know
- Duration
- 6 hours
- Free cancellation
- Up to 24h before
- Minimum age to book
- All ages
- Availability
- Bookable today
- Runs on
- Every day
- Price range
- $106 to $1,900
- Hotel pickup
- Available for selected locations
- Booked in 30 days
- 90
- Verdict
- Strongly Recommended
Who runs this experience
Operated by Holbox Magico, who run 8 experiences we rank across 1 city, with an average Outty Ranking of 61.0.
See everything Holbox Magico runsWhy this scores 75
The Outty Ranking is a weighted composite. Here is how this experience performed on each component.
Cenote Cavern Tour and Swim with Sea Turtles in Akumal: questions travelers ask
Practical detail on this experience, plus the wider planning questions for Playa del Carmen.
How much does Cenote Cavern Tour and Swim with Sea Turtles in Akumal cost?
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Prices start at $106 per person. The final price depends on the date, the time slot and the number of travelers, and peak weekends in Playa del Carmen usually price higher than midweek mornings. Live pricing and remaining availability are confirmed on the booking screen before you pay.
How long does Cenote Cavern Tour and Swim with Sea Turtles in Akumal take?
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Plan for about 6 hours from start to finish, not counting travel to the meeting point. Most travelers leave another 30 minutes on either side so the rest of the day in Playa del Carmen is not rushed.
Is Cenote Cavern Tour and Swim with Sea Turtles in Akumal worth it?
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It holds an Outty Ranking of 75 out of 100, which we label "Strongly Recommended". That score blends traveler sentiment (4.5/5 across 258 reviews), the depth of that review evidence, recent booking momentum, value for money against comparable last minute in Playa del Carmen, and how flexible the cancellation terms are.
Can I cancel or reschedule Cenote Cavern Tour and Swim with Sea Turtles in Akumal?
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Yes. Cancel free up to 24 hours before the start time for a full refund. Inside that window the booking is non-refundable, and no-shows are not refunded.
Is Cenote Cavern Tour and Swim with Sea Turtles in Akumal suitable for kids and families?
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Yes, all ages are welcome. Families should still weigh the 6-hour running time, and strollers are easier on the earlier, quieter departures.
How far in advance should I book Cenote Cavern Tour and Swim with Sea Turtles in Akumal?
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Around 90 people booked this in the last 30 days, so popular slots go early. Two to three weeks ahead is comfortable in shoulder season, while summer weekends and holidays in Playa del Carmen can sell out a month out. Same-day spots do open up when other travelers cancel, so it is worth checking if you are already in town.
What should I bring or wear?
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Bring photo ID, your booking confirmation on your phone, a refillable water bottle and comfortable shoes. Dress for the weather in Playa del Carmen and add a light layer if any part of the 6-hour experience runs outdoors or after sunset.
Where does Cenote Cavern Tour and Swim with Sea Turtles in Akumal start and how do I get there?
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The exact meeting point and directions are on your voucher once you book, and they sit in central Playa del Carmen within reach of public transport. Arrive 15 minutes early: late arrivals are treated as no-shows by most operators.
What are the best things to do in Playa del Carmen?
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On Outty we rank every Playa del Carmen experience on the same 0 to 100 scale, and alongside this one the highest scorers right now include Ride to a life changing cenotes tour, Chichén Itzá, Cenote and Valladolid with Lunch and transportation, From Playa del Carmen ATV Adventure with Ziplines, Cenote. The city page groups everything into most popular, highest reviewed, last minute and family-friendly so you can build a day around what actually delivers.
When is the best time to visit Playa del Carmen?
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Booking patterns follow the same curve: prices and queues climb in peak weeks, while shoulder season gives you better availability on the top-ranked experiences and more room to change plans.
How many days do you need in Playa del Carmen?
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Three full days covers the headline sights without sprinting. A workable rhythm is one anchor experience each morning, such as this one, an unhurried afternoon in a single neighborhood, then a food or nightlife booking in the evening. Five days lets you add a day trip outside the city.
Do I book through Outty or through the operator?
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Outty ranks and explains the experiences, then hands you to Viator to complete the booking with the operator directly. The price is the same as booking on Viator yourself, and Outty earns an affiliate commission on the referral, which is how the rankings stay free to read.
What is included in Cenote Cavern Tour and Swim with Sea Turtles in Akumal?
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Included: Bottled water; Snacks; Use of snorkeling equipment; In-vehicle air conditioning; and Aquatic guide in the Cenote and Akumal. Not included: Programa de cuidado de tortugas de Bahía Akumal, se deben pagar después del embarque; and Gratuities. Always check the voucher for the final list before you travel.
Does Cenote Cavern Tour and Swim with Sea Turtles in Akumal include hotel pickup?
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Yes, pickup is offered, or you can meet at the start point instead from 984 listed pickup locations in and around Playa del Carmen. Be ready about 10 minutes before the start time. You can also enter a custom pickup address when booking.
What languages is Cenote Cavern Tour and Swim with Sea Turtles in Akumal offered in?
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It is offered in English and Spanish. Pick your language when choosing a date and time, as not every departure runs in every language.
Will I get instant confirmation and a mobile ticket for Cenote Cavern Tour and Swim with Sea Turtles in Akumal?
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Confirmation is sent by the operator after booking, usually within 48 hours; if it is not confirmed you are not charged. Mobile tickets are accepted, so you can show the voucher on your phone.
Is Cenote Cavern Tour and Swim with Sea Turtles in Akumal wheelchair or stroller accessible?
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The operator notes: Infants and small children can ride in a pram or stroller; Infants are required to sit on an adult’s lap; and Specialized infant seats are available. If accessibility is critical, contact the operator after booking to confirm arrangements for your date.
What happens to Cenote Cavern Tour and Swim with Sea Turtles in Akumal if the weather is bad?
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This experience depends on good weather. If it is canceled because of poor weather, you are offered a different date or a full refund.
What do travelers say about Cenote Cavern Tour and Swim with Sea Turtles in Akumal?
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Across 258 reviews averaging 4.5 out of 5, recurring themes include the guide, photo opportunities, knowledge and storytelling. Travelers single out the guide as the reason the experience works.
What booking options are available for Cenote Cavern Tour and Swim with Sea Turtles in Akumal?
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There are 2 options to choose from, including Departure Playa del Carmen, Tulum Meeting Point. Prices and start times differ by option, so compare them on the booking screen.
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