cancun airport shuttle
Cancun, Mexico

cancun airport shuttle

Outty Ranking 59 3.9 · 145 traveler reviews2 hoursFrom $7
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Outty Ranking

59/100

Worth a Look. Our proprietary evaluation. How we score

Traveler rating

3.9/5

Based on 145 traveler reviews. Ratings and reviews provided by Viator and Tripadvisor.

Quick answer

Is cancun airport shuttle worth booking?

cancun airport shuttle is a 2-hour experience in Cancun, Mexico, from $7 per person. It scores 59 out of 100 on the Outty Ranking, which we label “Worth a Look”, based on a 3.9/5 rating across 145 reviews. Cancellation is free up to 24 hours before the start time. Same-day spots are currently showing.

Outty Ranking
59 / 100
Rating
3.9/5 (145)
Duration
2 hours
From
$7 per person

Ride with the experts at the best prices in Cancun. We are the best option for you. look no more with us you´ll find the best rates. we are celebrating our 5th anniversary and as a token of appreciation for your preference you will get a free shopping tour to Cancun or Playa del Carmen. the free tour will take place on a different day of your arrival. Reservation 2 days in advance is required and is subjet to availability. upon arrival you will get the number of the executive who will assist you to make your reservation our shuttle leaves the airport constantly from 8 am until 5 pm. our staff will be monitoring your flight our staff will be waiting for you with a sing with the logo of YAMEVI TRAVEL. then he will take you to the  locations where you'll be boarding the vehicle

What you get

    About this experience

    Ride with the experts at the best prices in Cancun. We are the best option for you. look no more with us you´ll find the best rates. we are celebrating our 5th anniversary and as a token of appreciation for your preference you will get a free shopping tour to Cancun or Playa del Carmen. the free tour will take place on a different day of your arrival. Reservation 2 days in advance is required and is subjet to availability. upon arrival you will get the number of the executive who will assist you to make your reservation our shuttle leaves the airport constantly from 8 am until 5 pm. our staff will be monitoring your flight our staff will be waiting for you with a sing with the logo of YAMEVI TRAVEL. then he will take you to the  locations where you'll be boarding the vehicle

    What's included

    Included

    • One-way shared transfer unless you choosed and pay for a round trip
    • the transfer from the hotel to the airport is only included if you choose the round trip option
    • Free shopping tour to Cancun or Playa del Carmen
    • this rate only aplies for services from the Cancun Airport to the area of the option selected
    • 1 piece of luggage per person
    • shared transportation available from 9 am until 5pm

    Not included

    • Bottled water
    • The free shoping tour doesn't apply to hotels located at Tulum area

    Where it starts and ends

    Meeting point

    Cancun

    ### Meeting Points Our representatives will be waiting for you holding a sign with our logo at the following locations: - ✈️ **Terminal 2**: Platform **32** - ✈️ **Terminal 3**: Platform **55** - ✈️ **Terminal 4**: Platform **50**

    Hotel pickup

    No pickup: everyone meets at the start point.

    Ends at

    We will drop you off at the door of your hotel.

    Ends at

    We will drop you off at the door of your hotel.

    Ends at

    We will drop you off at the door of your hotel.

    Ends at

    We will drop you off at the door of your hotel.

    Ends at

    We will drop you off at the door of your hotel.

    Ends at

    We will drop you off at the door of your hotel.

    Ends at

    We will drop you off at the door of your hotel.

    Options you can book

    • ROUND TRIP TO CANCUN HOTEL

      Shared: Special Cancun hotel zone rate! If your hotel isn’t there, select a different option available. round trip from cancun airport: Shared round trip transportation from Cancun airport to hotels in the Cancun hotel strip. Pick up from hotel: available between 8 am until 7 pm

    • Playa del Carmen round trip

      Shared: once you meet with our staff. The waiting time at the airport to board the vehicle is between 15 minutes and 1 hour. round trip to Playa del Carmen: Shared round trip transportation from Cancun airport to hotels in Playa del Carmen pick up from hotel: available between 8 am until 7 pm

    • shared to Moon Palace hotel

      transportation to Moon Palace : this shuttle departs the Cancun airport at 9 am and goes to the Moon Palace Hotel. for arrivals to cancun only. bus: This is a bus that leaves the Cancun Airport at 9 am make sure that you flight arrives to Cancun at least at 7:30 am

    • ONE WAY TO PUERTO AVENTURAS

      shared transportation : once you meet with our staff. The waiting time at the airport to board the vehicle is between 15 minutes and 1 hour. shuttle to Puerto Aventuras: Shared one way transportation from Cancun airport to hotels in Puerto Aventuras area

    • ROUND TRIP TO PUERTO AVENTURAS

      Shared: once you meet with our staff. The waiting time at the airport to board the vehicle is between 15 minutes and 1 hour. hotels at Puerto Aventuras: Shared round trip transportation from Cancun airport to hotels in Puerto Aventuras pick up from hotel: available between 8 am until 7 pm

    • one way to hotels at Maroma

      shared: once you meet with our staff. The waiting time at the airport to board the vehicle is between 15 minutes and 1 hour. one way to hotels at maroma: One-way shared transportation from Cancun airport to hotels in hotels at Maroma area

    • Puerto Morelos round trip

      Shared: once you meet with our staff. The waiting time at the airport to board the vehicle is between 15 minutes and 1 hour. Round trip Puerto Morelos : Shared round trip transportation from Cancun airport to hotels in Puerto Morelos area. pick up from hotel: available between 8 am until 7 pm

    • Costa Mujeres one way shuttle

      Shared transportation: once you meet with our staff. The waiting time at the airport to board the vehicle is between 15 minutes and 1 hour. Costa Mujeres shared transfer: One-way shared transportation from Cancun airport to hotels in Costa Mujeres.

    • One Way to Tulum

      Shared: once you meet with our staff. The waiting time at the airport to board the vehicle is between 45 minutes and 1 hour. Tulum area: One-way shared transportation from Cancun airport to hotels in Tulum area

    • one way shuttle to Cancun

      shared transportation: Special Cancun hotel zone rate! If your hotel isn’t there, select a different option available. one way shuttle to cancun : One-way shared transportation from Cancun airport to hotels in the Cancun hotel strip.

    • Round Trip to Maroma hotels

      Shared: once you meet with our staff. The waiting time at the airport to board the vehicle is between 15 minutes and 1 hour. round trip to Maroma hotels: Shared round trip transportation from Cancun airport to hotels in Maroma pick up from hotel: available between 8 am until 7 pm

    • Round Tripto Tulum area

      Shared: once you meet with our staff. The waiting time at the airport to board the vehicle is between 45 minutes and 1 hour. Round trip to Tulum: Shared round trip transportation from Cancun airport to hotels in Tulum area Pick up: available between 8 am until 5 pm

    Before you book

    Cancellation
    For a full refund, cancel at least 24 hours before the scheduled departure time.
    Ticket
    Mobile Only
    Runs on
    Every day
    Group size
    Up to 15 travelers per booking
    Operated by
    YAMEVI TRAVEL

    Know before you go

    • Infants and small children can ride in a pram or stroller
    • Public transportation options are available nearby
    • Specialized infant seats are available
    • Suitable for all physical fitness levels
    • Children must be accompanied by an adult

    Photos

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    What travelers are saying

    Outty’s summary of the themes that recur across 144 traveler reviews. Written by us, not quoted from reviewers.

    The guide

    4 mentions

    Travelers single out the guide as the reason the experience works.

    Organization

    2 mentions

    Pickup, timing, and logistics are described as running smoothly.

    Pace and timing

    2 mentions

    Several reviewers comment on how the schedule is paced.

    Traveler reviews

    144 verified traveler reviews for cancun airport shuttle. Ratings and reviews provided by Viator and Tripadvisor.

    5 star
    83
    4 star
    19
    3 star
    6
    2 star
    12
    1 star
    24
    Sort
    K5249WRthomasr · September 2026

    Not true cost and beware of payments.

    I booked a transfer from the airport to costa mujeres. The company told me I needed to pay more because of the distance which was fine. The problem lays that i preceded to pay in cash on the trip there but the driver keep wanting a form of payment via QR code and gave me a paper to scan the link for the payment. Trip advisor specifically stats not to click nor pay with link. On the way back to the airport I tried communicate with them to pay cash on the way back. At that point they said a driver had came and left which they never refunded my money of course. Won’t go through them again.

    Response from the operator: Dear Traveler, Thank you for sharing your detailed feedback with us. We sincerely apologize for the frustration and inconvenience you experienced during your recent airport shuttle service. We aim to make payment procedures and transportation details as clear and convenient as possible. We take your feedback regarding payment methods, QR code requests, and driver communication very seriously, and we are reviewing these practices with our operations team to ensure strict compliance with platform standards and prevent confusion. Regarding your return transfer, we regret that there was a breakdown in communication regarding the scheduled pickup time and driver arrival. Please reach out to our customer support team directly with your booking details so we can thoroughly review your reservation and assist you with this matter. We appreciate your feedback as it helps us improve our service. Warm regards,

    via Tripadvisor

    Daniel_B · July 2026

    Overall good experience....

    Overall good experience. The good: reasonable price for airport transfer, especially for a large group of 11. The staff was very friendly, and the vehicles were clean and roomy. Upon making the reservation I was contacted with information on where to meet our coordinator/driver, who was waiting for us when we landed, which was nice cause we didn't have to wait long to be picked up. Room for improvement: We were dropped off at the wrong hotel - and for our return trip the driver again went to the wrong hotel. We stayed at Sandos PlayaCar and I made sure to enter the hotel address as requested when I first made the reservation. During our pick up I overheard the driver and the coordinator refer to the hotel as "Sandos PlayaCar Palace." At the time I didn't think much of it because Sandos PlayaCar Place wasn't listed on the Sandos website so I assumed it was also known as such, however when we were dropped off and attempted to check-in the hotel staff pointed out we were at the wrong property. I contacted the number provided to the agency, and they were able to have the driver pick us up, but unfortunately had to wait over 15 minutes for him to arrive. For our return trip we waited for an hour as the driver had gone to Sandos PlayaCar Palace to pick us up. The agency was in contact with me during the time, but when I talked to the driver he told me he wasn't given my phone number so any communication he had to make was made with the agency, who would then reach out to me. The overall experience was good and will definitely use again if I ever return to Cancun

    Response from the operator: Dear Guest, Thank you for taking the time to share such detailed feedback. We’re delighted to know that you enjoyed our friendly staff, clean vehicles, competitive pricing, and smooth airport arrival experience. We sincerely apologize for the confusion regarding your hotel on both your arrival and departure transfers. We understand how frustrating this must have been, and your comments have been shared with our operations team to help us improve our booking verification and communication processes. We truly appreciate your patience and are grateful that, despite these inconveniences, you would choose to travel with us again. We look forward to providing you with an even better experience on your next visit to Cancún. Warm regards, The Yamevi Team

    via Viator

    Ahmed_M · July 2026

    Positive experience

    Positive experience and active clear instructions by txt messages from landing to the meeting point.

    Response from the operator: Thank you for your kind feedback! We're delighted to hear that our text message communication and clear instructions made your arrival and meeting process smooth and easy. We truly appreciate your trust and look forward to welcoming you again on your next visit. Warm regards, The Yamevi Team

    via Viator

    Janet_H · July 2026

    On time and less costly...

    On time and less costly than other services The guy was waiting for me at the time I asked to be picked up from the airport. They do not check the flight eta so allow time to go through customs and get your case.

    Response from the operator: Dear Guest, Thank you for your feedback! We’re glad to hear you found our service punctual, affordable, and easy to locate upon arrival. We also appreciate your helpful suggestion regarding customs clearance time. Thank you for choosing Yamevi, and we look forward to serving you again on your next visit. Warm regards, The Yamevi Team

    via Viator

    Kristy_C · July 2026

    Amazing ride.

    The vehicle was clean and cool the driver was kind and informative. The contact person was prompt I love everything about it.. book with company!!!

    Response from the operator: Dear Guest, Thank you for your amazing review! We're delighted to hear that you enjoyed our clean, comfortable vehicle, friendly driver, and prompt communication. Your recommendation means a lot to us. We truly appreciate your trust and look forward to welcoming you again! Warm regards, The Yamevi Team

    via Viator

    Good to know

    Duration
    2 hours
    Free cancellation
    Up to 24h before
    Minimum age to book
    All ages
    Availability
    Bookable today
    Runs on
    Every day
    Price range
    $7 to $230
    Hotel pickup
    No pickup, meet at start point
    Booked in 30 days
    51
    Verdict
    Worth a Look

    Who runs this experience

    Operated by YAMEVI TRAVEL, who run 17 experiences we rank across 3 cities, with an average Outty Ranking of 49.8.

    See everything YAMEVI TRAVEL runs

    Why this scores 59

    The Outty Ranking is a weighted composite. Here is how this experience performed on each component.

    Traveler sentiment (30% weight)26
    Review evidence (18% weight)72
    Booking momentum (14% weight)67
    Value for money (12% weight)100
    Listing quality (10% weight)85
    Local standing (8% weight)0
    Booking flexibility (8% weight)100

    cancun airport shuttle: questions travelers ask

    Practical detail on this experience, plus the wider planning questions for Cancun.

    How much does cancun airport shuttle cost?

    +

    Prices start at $7 per person. The final price depends on the date, the time slot and the number of travelers, and peak weekends in Cancun usually price higher than midweek mornings. Live pricing and remaining availability are confirmed on the booking screen before you pay.

    How long does cancun airport shuttle take?

    +

    Plan for about 2 hours from start to finish, not counting travel to the meeting point. Most travelers leave another 30 minutes on either side so the rest of the day in Cancun is not rushed.

    Is cancun airport shuttle worth it?

    +

    It holds an Outty Ranking of 59 out of 100, which we label "Worth a Look". That score blends traveler sentiment (3.9/5 across 145 reviews), the depth of that review evidence, recent booking momentum, value for money against comparable last minute in Cancun, and how flexible the cancellation terms are.

    Can I cancel or reschedule cancun airport shuttle?

    +

    Yes. Cancel free up to 24 hours before the start time for a full refund. Inside that window the booking is non-refundable, and no-shows are not refunded.

    Is cancun airport shuttle suitable for kids and families?

    +

    Yes, all ages are welcome. Families should still weigh the 2-hour running time, and strollers are easier on the earlier, quieter departures.

    How far in advance should I book cancun airport shuttle?

    +

    Around 51 people booked this in the last 30 days, so popular slots go early. Two to three weeks ahead is comfortable in shoulder season, while summer weekends and holidays in Cancun can sell out a month out. Same-day spots do open up when other travelers cancel, so it is worth checking if you are already in town.

    What should I bring or wear?

    +

    Bring photo ID, your booking confirmation on your phone, a refillable water bottle and comfortable shoes. Dress for the weather in Cancun and add a light layer if any part of the 2-hour experience runs outdoors or after sunset.

    Where does cancun airport shuttle start and how do I get there?

    +

    The exact meeting point and directions are on your voucher once you book, and they sit in central Cancun within reach of public transport. Arrive 15 minutes early: late arrivals are treated as no-shows by most operators.

    What are the best things to do in Cancun?

    +

    On Outty we rank every Cancun experience on the same 0 to 100 scale, and alongside this one the highest scorers right now include Chichen Itza from Cancun : Cenote, Valladolid and Mayan Cuisine, Early Access to Chichen Itza with optional pick-up, Small-Group 3 Hidden Cenotes Adventure with Tequila Tasting. The city page groups everything into most popular, highest reviewed, last minute and family-friendly so you can build a day around what actually delivers.

    When is the best time to visit Cancun?

    +

    Booking patterns follow the same curve: prices and queues climb in peak weeks, while shoulder season gives you better availability on the top-ranked experiences and more room to change plans.

    How many days do you need in Cancun?

    +

    Three full days covers the headline sights without sprinting. A workable rhythm is one anchor experience each morning, such as this one, an unhurried afternoon in a single neighborhood, then a food or nightlife booking in the evening. Five days lets you add a day trip outside the city.

    Do I book through Outty or through the operator?

    +

    Outty ranks and explains the experiences, then hands you to Viator to complete the booking with the operator directly. The price is the same as booking on Viator yourself, and Outty earns an affiliate commission on the referral, which is how the rankings stay free to read.

    What is included in cancun airport shuttle?

    +

    Included: One-way shared transfer unless you choosed and pay for a round trip; the transfer from the hotel to the airport is only included if you choose the round trip o; Free shopping tour to Cancun or Playa del Carmen; this rate only aplies for services from the Cancun Airport to the area of the option selec; and 1 piece of luggage per person. Not included: Bottled water; and The free shoping tour doesn't apply to hotels located at Tulum area. Always check the voucher for the final list before you travel.

    Where is the meeting point for cancun airport shuttle?

    +

    ### Meeting Points Our representatives will be waiting for you holding a sign with our logo at the following locations:. Hotel pickup is not included, so plan your own transport and arrive 15 minutes early.

    Will I get instant confirmation and a mobile ticket for cancun airport shuttle?

    +

    Confirmation is sent by the operator after booking, usually within 48 hours; if it is not confirmed you are not charged. Mobile tickets are accepted, so you can show the voucher on your phone.

    Is cancun airport shuttle wheelchair or stroller accessible?

    +

    The operator notes: Infants and small children can ride in a pram or stroller; and Specialized infant seats are available. If accessibility is critical, contact the operator after booking to confirm arrangements for your date.

    What happens to cancun airport shuttle if the weather is bad?

    +

    It generally runs rain or shine, so dress for the forecast in Cancun. Standard cancellation terms apply: free cancellation up to 24 hours before the start.

    What do travelers say about cancun airport shuttle?

    +

    Across 145 reviews averaging 3.9 out of 5, recurring themes include the guide, organization. Travelers single out the guide as the reason the experience works. One thing to know: Several reviewers comment on how the schedule is paced.

    What booking options are available for cancun airport shuttle?

    +

    There are 12 options to choose from, including ROUND TRIP TO CANCUN HOTEL, Playa del Carmen round trip, shared to Moon Palace hotel, ONE WAY TO PUERTO AVENTURAS. Prices and start times differ by option, so compare them on the booking screen.

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