All Inclusive - Xel-Ha Park Tour from Cancún & Playa del Carmen
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September 2026
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Who is going?
Adults
Age 13 and over
Children
Age 12 and under
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Free cancellation up to 24 hours before. Same price on Viator, Outty earns a commission.
Traveler rating
4.5/5
Based on 4 traveler reviews. Ratings and reviews provided by Viator and Tripadvisor.
Quick answer
Is All Inclusive - Xel-Ha Park Tour from Cancún & Playa del Carmen worth booking?
All Inclusive - Xel-Ha Park Tour from Cancún & Playa del Carmen is a 10-hour experience in Tulum, Mexico, from $222 per person. It scores 54 out of 100 on the Outty Ranking, which we label “Worth a Look”, based on a 4.5/5 rating across 4 reviews. Cancellation is free up to 24 hours before the start time. Same-day spots are currently showing.
- Outty Ranking
- 54 / 100
- Rating
- 4.5/5 (4)
- Duration
- 10 hours
- From
- $222 per person
What makes Xel-Há truly unique is its perfect blend of nature, adventure, and all-inclusive comfort in one extraordinary destination. Unlike traditional water parks, Xel-Há is a natural eco-park where rivers, cenotes, ju
What you get
About this experience
What makes Xel-Há truly unique is its perfect blend of nature, adventure, and all-inclusive comfort in one extraordinary destination. Unlike traditional water parks, Xel-Há is a natural eco-park where rivers, cenotes, jungle trails, and a crystal-clear inlet create an unforgettable setting for exploration and relaxation. Snorkel among colorful tropical fish and marine life in one of the Riviera Maya's most beautiful natural inlets, float down a scenic river, leap from the Cliff of Courage, soar across the water on zip-lines, or take in breathtaking 360° views from the iconic Scenic Lighthouse before sliding into refreshing waters below. Your admission includes unlimited access to these attractions, plus buffet meals, snacks, and beverages throughout the day, allowing you to enjoy every experience without worrying about additional costs. Whether you're seeking adventure, family fun, or a peaceful escape into nature, Xel-Há offers an all-inclusive experience
What's included
Included
- World of Adventure: games of ropes, zip lines and jumps from 5 meters high
- Unlimited snorkeling in the river and inlet
- Use of snorkel equipment with a gift tube ($15.40 USD refundable deposit is required)
- Round trip transportation
- Rest areas with lounge chairs and hammocks.
- Buffet lunch from 11:30 am to 5:30 pm
- Unlimited national open bar and Bevergaes
Not included
- Optional water activities
What you'll see and do
Xel-Ha Park by Xcaret
Discover Xel-Há, the Riviera Maya's all-inclusive eco-park, where adventure and relaxation come together in a spectacular natural setting. Spend the day snorkeling in a crystal-clear inlet filled with colorful tropical fish, floating down scenic rivers on an inflatable tube, exploring cenotes, and enjoying exciting activities like cliff jumps, water zip-lines, rope swings, and the Scenic Lighthouse with its panoramic views and waterslide. Your admission also includes unlimited buffet meals, snacks, and beverages, so you can enjoy every moment without worrying about extra costs. Families will love the dedicated children's area, while those looking to unwind can relax in peaceful lagoons and shaded jungle paths. Whether you're traveling with family, friends, or your partner, Xel-Há offers the perfect mix of nature, adventure, and all-inclusive comfort, making it one of the Riviera Maya's most unforgettable experiences.
600 minutes here · Admission included
Where it starts and ends
Hotel pickup
Pickup is included for all travelers. Pickup begins about 60 minutes before departure.
Before you book
- Cancellation
- For a full refund, cancel at least 24 hours before the scheduled departure time.
- Languages
- en, es
- Ticket
- Mobile Only
- Runs on
- Mon, Wed, Thu, Fri, Sat, Sun
- Group size
- Up to 15 travelers per booking
- Operated by
- Pata de peek travel
Know before you go
- Not recommended for travelers with spinal injuries
- Not recommended for pregnant travelers
- Not recommended for travelers with poor cardiovascular health
- Suitable for all physical fitness levels
- Is mandatory to send your ID Screenshot driver license this is to elaborate your official boarding pass
- Children over 4.5 ft but under 12 years of age must show an ID to verify their age as well.
- It is not possible to make a date change the same day of your visit.
- Smoking Control: At Grupo Xcaret we comply with government regulations by offering smoke-free and emission-free spaces. For smoking, we have designated exclusive areas restricted for minors, pregnant women, senior citizens, and people with cardiovascular and pulmonary health problems.
- The only official ID accepted to enter the park is a valid passport. The document must be presented physically, not in a digital copy.
- **Important Information – Please Read Before Booking** To issue your **official boarding pass** and complete the required verification process, the **lead traveler (the person who made the booking and whose name appears on the reservation)** must provide a **clear photo of a valid government-issued photo ID or driver's license** immediately after the reservation is confirmed. This requirement is **mandatory for all reservations without exception**. The verification process helps protect cardholders from unauthorized transactions and prevents fraudulent purchases. **Please note:** the **green Viator ticket/voucher is only your proof of purchase. It is **not** your official boarding pass and cannot be used for park admission. Your official boarding pass will be issued only after the required ID has been received and successfully verified. On the day of your visit, the lead traveler must present the **same original ID** at the Xcaret Box Office, where the reservation will be validated before admission. **Reservations cannot be completed and official boarding passes cannot be issued until the required ID has been received and verified.** To avoid delays, please send your ID as soon as possible after booking.
Photos
Traveler reviews
3 verified traveler reviews for All Inclusive - Xel-Ha Park Tour from Cancún & Playa del Carmen. Ratings and reviews provided by Viator and Tripadvisor.
All excellent and good organised .
Dolphin trek and mantaray encounter was two excellent experiences. All was good organised and the communication with the operator was excellent. They contacted us previous day with useful indications and in the morning the tour guide and driver they where at the exact time at the hotel and all went smooth and great.
Response from the operator: Hello Mr. alexandru Thank you very much for taking the time to leave us a review, we are pleased to know that you enjoyed your day at the park, we hope you come back soon
via Tripadvisor
Mixed feelings, long day, fun, but way over priced!
Get ready to dish out a bunch of cash like you’re going to Disney. Booking a tour is good because you get transportation but all of the buses and vans basically tell you they aren’t paid and their wage is tips. Xelha food and drinks are included (unlike Xcaret owned by the same company but not consistent) but photos $100 USD and all of the stations where we wanted photos from and wouldn’t carry a phone were broken. Waste of $100! Then we did the dolphin adventure and those photos were another $130! Dolphins for 2, a few massages, 2 photos packages, plus this trip, you’re talking around $1000 By the time you get inside the park if you’re coming from the hotel strip in Cancun, it’s around 11am so there’s little time to do things by the time you need to pack up and leave at 6pm. It’s a long day by the time everyone is dropped off we got back 8:45pm and left at 6:55am.
Response from the operator: Thank you very much for your comments, our team will work to improve the service and make you enjoy your day with us even more.
via Tripadvisor
Good to know
- Duration
- 10 hours
- Free cancellation
- Up to 24h before
- Minimum age to book
- All ages
- Availability
- Bookable today
- Runs on
- Mon, Wed, Thu, Fri, Sat, Sun
- Hotel pickup
- Included for all travelers
- Booked in 30 days
- 1
- Verdict
- Worth a Look
Why this scores 54
The Outty Ranking is a weighted composite. Here is how this experience performed on each component.
All Inclusive - Xel-Ha Park Tour from Cancún & Playa del Carmen: questions travelers ask
Practical detail on this experience, plus the wider planning questions for Tulum.
How much does All Inclusive - Xel-Ha Park Tour from Cancún & Playa del Carmen cost?
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Prices start at $222 per person. The final price depends on the date, the time slot and the number of travelers, and peak weekends in Tulum usually price higher than midweek mornings. Live pricing and remaining availability are confirmed on the booking screen before you pay.
How long does All Inclusive - Xel-Ha Park Tour from Cancún & Playa del Carmen take?
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Plan for about 10 hours from start to finish, not counting travel to the meeting point. Most travelers leave another 30 minutes on either side so the rest of the day in Tulum is not rushed.
Is All Inclusive - Xel-Ha Park Tour from Cancún & Playa del Carmen worth it?
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It holds an Outty Ranking of 54 out of 100, which we label "Worth a Look". That score blends traveler sentiment (4.5/5 across 4 reviews), the depth of that review evidence, recent booking momentum, value for money against comparable last minute in Tulum, and how flexible the cancellation terms are.
Can I cancel or reschedule All Inclusive - Xel-Ha Park Tour from Cancún & Playa del Carmen?
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Yes. Cancel free up to 24 hours before the start time for a full refund. Inside that window the booking is non-refundable, and no-shows are not refunded.
Is All Inclusive - Xel-Ha Park Tour from Cancún & Playa del Carmen suitable for kids and families?
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Yes, all ages are welcome. Families should still weigh the 10-hour running time, and strollers are easier on the earlier, quieter departures.
How far in advance should I book All Inclusive - Xel-Ha Park Tour from Cancún & Playa del Carmen?
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Around 1 people booked this in the last 30 days, so popular slots go early. Two to three weeks ahead is comfortable in shoulder season, while summer weekends and holidays in Tulum can sell out a month out. Same-day spots do open up when other travelers cancel, so it is worth checking if you are already in town.
What should I bring or wear?
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Bring photo ID, your booking confirmation on your phone, a refillable water bottle and comfortable shoes. Dress for the weather in Tulum and add a light layer if any part of the 10-hour experience runs outdoors or after sunset.
Where does All Inclusive - Xel-Ha Park Tour from Cancún & Playa del Carmen start and how do I get there?
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The exact meeting point and directions are on your voucher once you book, and they sit in central Tulum within reach of public transport. Arrive 15 minutes early: late arrivals are treated as no-shows by most operators.
What are the best things to do in Tulum?
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On Outty we rank every Tulum experience on the same 0 to 100 scale, and alongside this one the highest scorers right now include Tulum Ruins, Turtles in Akumal and Cenote tour, Tulum Guided Tour, Magical Cenote, Lagoon Snorkeling and Beachside Lunch, Chichén Itzá, Cenote and Valladolid with Lunch and transportation. The city page groups everything into most popular, highest reviewed, last minute and family-friendly so you can build a day around what actually delivers.
When is the best time to visit Tulum?
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Booking patterns follow the same curve: prices and queues climb in peak weeks, while shoulder season gives you better availability on the top-ranked experiences and more room to change plans.
How many days do you need in Tulum?
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Three full days covers the headline sights without sprinting. A workable rhythm is one anchor experience each morning, such as this one, an unhurried afternoon in a single neighborhood, then a food or nightlife booking in the evening. Five days lets you add a day trip outside the city.
Do I book through Outty or through the operator?
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Outty ranks and explains the experiences, then hands you to Viator to complete the booking with the operator directly. The price is the same as booking on Viator yourself, and Outty earns an affiliate commission on the referral, which is how the rankings stay free to read.
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