
360 CHICAGO Observation Deck Admission
Traveler rating
3.9/5
Based on 1,324 traveler reviews. Ratings and reviews provided by Viator and Tripadvisor.
Quick answer
Is 360 CHICAGO Observation Deck Admission worth booking?
360 CHICAGO Observation Deck Admission is a 1-hour experience in Chicago, United States, from $27 per person. It scores 62 out of 100 on the Outty Ranking, which we label “Solid Choice”, based on a 3.9/5 rating across 1,324 reviews. Cancellation is free up to 24 hours before the start time. Same-day spots are currently showing.
- Outty Ranking
- 62 / 100
- Rating
- 3.9/5 (1,324)
- Duration
- 1 hours
- From
- $27 per person
The best views of Chicago can be yours at 360 Chicago Observation Deck! Perched 94 stories above the Windy City in the former John Hancock Building, 360 Chicago provides commanding views of Lake Michigan and Chicago’s towering skyscrapers. Located in the heart of downtown on Michigan Avenue, the observatory is steps away from other top Chicago attractions. It will be the high point (literally) of your Chicago trip! Upgrade to the Sip and View ticket, which includes one drink at the newly renovated CloudBar. The Sip menu includes a rotating selection of beer, wine and cocktails. Once onsite, you can purchase tickets to TILT, a thrill ride that offers visitors unique, downward facing views from 1,030 feet. You may also choose to upgrade your Sip and View ticket from the Sip Menu to the Elevated Menu for an additional $8. *TILT not included in purchase
What you get
About this experience
The best views of Chicago can be yours at 360 Chicago Observation Deck! Perched 94 stories above the Windy City in the former John Hancock Building, 360 Chicago provides commanding views of Lake Michigan and Chicago’s towering skyscrapers. Located in the heart of downtown on Michigan Avenue, the observatory is steps away from other top Chicago attractions. It will be the high point (literally) of your Chicago trip! Upgrade to the Sip and View ticket, which includes one drink at the newly renovated CloudBar. The Sip menu includes a rotating selection of beer, wine and cocktails. Once onsite, you can purchase tickets to TILT, a thrill ride that offers visitors unique, downward facing views from 1,030 feet. You may also choose to upgrade your Sip and View ticket from the Sip Menu to the Elevated Menu for an additional $8. *TILT not included in purchase
What's included
Included
- New Concourse renovation with exhibits The City Beautiful and City of Neighborhoods.
- The Cloud Walk
- Magnicity App: Navigate a 3D map of Chicago in the blink of an eye
- 360 CHICAGO admission
Not included
- Food and drinks (available to purchase at the Cloud Bar)
- TILT thrill ride (Available for purchase onsite)
- For an additional $8 payable on site, upgrade your Sip Menu drink to a drink from the Elevated Menu
What you'll see and do
360 Chicago Observation Deck
Step into a high-powered elevator that will take you on an exhilarating ride to the 94th floor at a speed of 20.5 mph (33 kph). The observatory provides unbeatable views of Chicago at all times of the day: Go in the morning or afternoon to admire the expansive blue of Lake Michigan, go at sunset for a romantic moment, or go at night when the city becomes a sea of twinkling lights. 360 Chicago Observation Deck offers several activities to complement the pretty view. If you need to catch your breath, head to the observatory’s bar for cocktails or delicious Chicago treats. Additional admission options are available for your visit. The TILT option offers access to an attraction of outward tilting glass 1,000 feet above the Magnificent Mile, offering unique, downward-facing views.
Admission included
Where it starts and ends
Meeting point
360 Chicago Observation Deck
875 N Michigan Avenue, 94th Floor, Chicago, Illinois, 60611-1803, United States
Hotel pickup
No pickup: everyone meets at the start point.
Ends at
360 Chicago Observation Deck · 875 N Michigan Avenue, 94th Floor, Chicago, Illinois, 60611-1803, United States
Options you can book
General Admission
Sip & View Ticket
Includes 1 Drink at CloudBar: Guests receive one beverage from the Sip Menu with their ticket.
Fast Pass Entry
Before you book
- Cancellation
- For a full refund, cancel at least 24 hours before the scheduled departure time.
- Languages
- en, es
- Ticket
- Mobile Only
- Runs on
- Every day
- Group size
- Up to 9 travelers per booking
- Operated by
- 360 CHICAGO Observation Deck (Formally John Hancock Center)
Know before you go
- Wheelchair accessible
- Infants and small children can ride in a pram or stroller
- Public transportation options are available nearby
- Suitable for all physical fitness levels
- Tickets are non-refundable due to inclement weather, low and no visibility. Tickets may be rescheduled for up to a year if not redeemed.
- Tickets are non-refundable if booked thinking 360 Chicago Observation Deck is another attraction. 360 Chicago is happy to reschedule the ticket in this instance.
- 360 CHICAGO is located at 875 N Michigan Ave and is not affiliated with the Willis (Sears) Tower.
- TILT IS NOT INCLUDED IN THE GENERAL ADMISSION OR SIP AND VIEW TICKET. It may be purchased onsite in the lower concourse or at the TILT desk on the 94th floor.
Photos






What travelers are saying
Outty’s summary of the themes that recur across 1,321 traveler reviews. Written by us, not quoted from reviewers.
Photo opportunities
8 mentionsThe views and photo stops come up again and again.
Good for families
2 mentionsReviewers traveling with kids report it landed well with their group.
Traveler reviews
1,321 verified traveler reviews for 360 CHICAGO Observation Deck Admission. Ratings and reviews provided by Viator and Tripadvisor.
360 Review
It's a little pricey for something you're doing on your own. The employees are more interested in getting you to buy pictures than assistance with questions. The most helpful person was the bartender
via Viator
Good place to view Chicago
Very nice and clean place. Staff is so friendly, definitely recommend. We were visiting with my family they were impressed
via Viator
the TILT experience is...
the TILT experience is extra that you have to pay when you get there as the website explains. still a very fun experience
via Viator
Chicago
It was a great activity, knowledgeable and entertaining. We had so much fun and loved the tour! Awesome
Response from the operator: Thanks so much for the nice review of 360 CHICAGO. We're glad you had a good time and hope you can come back and visit us again very soon.
via Viator
Fantastic views!
Fantastic views of the city. Cool place to have a cocktail and admire the view.
Response from the operator: Thanks so much for your review of 360 CHICAGO! We're really pleased you enjoyed the views from the top. Come back again soon.
via Tripadvisor
Good to know
- Duration
- 1 hours
- Free cancellation
- Up to 24h before
- Minimum age to book
- All ages
- Availability
- Bookable today
- Runs on
- Every day
- Price range
- $27 to $59
- Hotel pickup
- No pickup, meet at start point
- Booked in 30 days
- 463
- Verdict
- Solid Choice
Who runs this experience
Operated by 360 CHICAGO Observation Deck (Formally John Hancock Center), who run 3 experiences we rank across 1 city, with an average Outty Ranking of 55.6.
See everything 360 CHICAGO Observation Deck (Formally John Hancock Center) runsWhy this scores 62
The Outty Ranking is a weighted composite. Here is how this experience performed on each component.
360 CHICAGO Observation Deck Admission: questions travelers ask
Practical detail on this experience, plus the wider planning questions for Chicago.
How much does 360 CHICAGO Observation Deck Admission cost?
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Prices start at $27 per person. The final price depends on the date, the time slot and the number of travelers, and peak weekends in Chicago usually price higher than midweek mornings. Live pricing and remaining availability are confirmed on the booking screen before you pay.
How long does 360 CHICAGO Observation Deck Admission take?
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Plan for about 1 hour from start to finish, not counting travel to the meeting point. Most travelers leave another 30 minutes on either side so the rest of the day in Chicago is not rushed.
Is 360 CHICAGO Observation Deck Admission worth it?
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It holds an Outty Ranking of 62 out of 100, which we label "Solid Choice". That score blends traveler sentiment (3.9/5 across 1,324 reviews), the depth of that review evidence, recent booking momentum, value for money against comparable most popular in Chicago, and how flexible the cancellation terms are.
Can I cancel or reschedule 360 CHICAGO Observation Deck Admission?
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Yes. Cancel free up to 24 hours before the start time for a full refund. Inside that window the booking is non-refundable, and no-shows are not refunded.
Is 360 CHICAGO Observation Deck Admission suitable for kids and families?
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Yes, all ages are welcome. Families should still weigh the 1-hour running time, and strollers are easier on the earlier, quieter departures.
How far in advance should I book 360 CHICAGO Observation Deck Admission?
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Around 463 people booked this in the last 30 days, so popular slots go early. Two to three weeks ahead is comfortable in shoulder season, while summer weekends and holidays in Chicago can sell out a month out. Same-day spots do open up when other travelers cancel, so it is worth checking if you are already in town.
What should I bring or wear?
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Bring photo ID, your booking confirmation on your phone, a refillable water bottle and comfortable shoes. Dress for the weather in Chicago and add a light layer if any part of the 1-hour experience runs outdoors or after sunset.
Where does 360 CHICAGO Observation Deck Admission start and how do I get there?
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The exact meeting point and directions are on your voucher once you book, and they sit in central Chicago within reach of public transport. Arrive 15 minutes early: late arrivals are treated as no-shows by most operators.
What are the best things to do in Chicago?
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Chicago's signature experience is still the architecture boat cruise, and the difference between the docent-led originals and the party-boat imitators is the single biggest quality gap in the city. Beyond the river: gangster history walks, Art Institute access, deep-dish and hot-dog crawls, and skydeck timed entry. Outty Ranking leans on guide credentials and how consistently the promised route runs. On Outty we rank every Chicago experience on the same 0 to 100 scale, and alongside this one the highest scorers right now include Original Chicago Architecture Interiors Tour: Dazzling Interiors, Chicago Favorites Ultimate Food and Walking Tour, Chicago Murder Mystery Tour. The city page groups everything into most popular, highest reviewed, last minute and family-friendly so you can build a day around what actually delivers.
When is the best time to visit Chicago?
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May to October. Winter cruises stop running when the river ices. Booking patterns follow the same curve: prices and queues climb in peak weeks, while shoulder season gives you better availability on the top-ranked experiences and more room to change plans.
How many days do you need in Chicago?
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Three full days covers the headline sights without sprinting. A workable rhythm is one anchor experience each morning, such as this one, an unhurried afternoon in a single neighborhood, then a food or nightlife booking in the evening. Five days lets you add a day trip outside the city.
Do I book through Outty or through the operator?
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Outty ranks and explains the experiences, then hands you to Viator to complete the booking with the operator directly. The price is the same as booking on Viator yourself, and Outty earns an affiliate commission on the referral, which is how the rankings stay free to read.
What is included in 360 CHICAGO Observation Deck Admission?
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Included: New Concourse renovation with exhibits The City Beautiful and City of Neighborhoods; The Cloud Walk; Magnicity App: Navigate a 3D map of Chicago in the blink of an eye; and 360 CHICAGO admission. Not included: Food and drinks (available to purchase at the Cloud Bar); TILT thrill ride (Available for purchase onsite); and For an additional $8 payable on site, upgrade your Sip Menu drink to a drink from the Elev. Always check the voucher for the final list before you travel.
Where is the meeting point for 360 CHICAGO Observation Deck Admission?
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The experience starts at 360 Chicago Observation Deck, 875 N Michigan Avenue, 94th Floor, Chicago, Illinois, 60611-1803, United States. Hotel pickup is not included, so plan your own transport and arrive 15 minutes early.
What languages is 360 CHICAGO Observation Deck Admission offered in?
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It is offered in English and Spanish. Pick your language when choosing a date and time, as not every departure runs in every language.
Will I get instant confirmation and a mobile ticket for 360 CHICAGO Observation Deck Admission?
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Confirmation is sent by the operator after booking, usually within 48 hours; if it is not confirmed you are not charged. Mobile tickets are accepted, so you can show the voucher on your phone.
Is 360 CHICAGO Observation Deck Admission wheelchair or stroller accessible?
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The operator notes: Wheelchair accessible; and Infants and small children can ride in a pram or stroller. If accessibility is critical, contact the operator after booking to confirm arrangements for your date.
What happens to 360 CHICAGO Observation Deck Admission if the weather is bad?
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This experience depends on good weather. If it is canceled because of poor weather, you are offered a different date or a full refund.
What do travelers say about 360 CHICAGO Observation Deck Admission?
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Across 1,324 reviews averaging 3.9 out of 5, recurring themes include photo opportunities, good for families. The views and photo stops come up again and again.
What booking options are available for 360 CHICAGO Observation Deck Admission?
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There are 3 options to choose from, including General Admission, Sip & View Ticket, Fast Pass Entry. Prices and start times differ by option, so compare them on the booking screen.
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