
360 CHICAGO Observation Deck & Hop-on Hop-off Sightseeing Tour
Traveler rating
4.2/5
Based on 5 traveler reviews. Ratings and reviews provided by Viator and Tripadvisor.
Quick answer
Is 360 CHICAGO Observation Deck & Hop-on Hop-off Sightseeing Tour worth booking?
360 CHICAGO Observation Deck & Hop-on Hop-off Sightseeing Tour is a 2-hour experience in Chicago, United States, from $84 per person. It scores 52 out of 100 on the Outty Ranking, which we label “Worth a Look”, based on a 4.2/5 rating across 5 reviews. Cancellation is free up to 24 hours before the start time. Same-day spots are currently showing.
- Outty Ranking
- 52 / 100
- Rating
- 4.2/5 (5)
- Duration
- 2 hours
- From
- $84 per person
Explore Chicago at your own pace with a 48-hour hop-on hop-off bus tour, providing unlimited access to the city's iconic neighborhoods and landmarks. Relax on open-top buses while enjoying engaging audio commentary that reveals the rich history and culture of the Windy City. This tour includes admission to the stunning 360 CHICAGO Observation Deck on the 94th floor of the John Hancock Center, offering breathtaking panoramic views of Lake Michigan and the city skyline. - Unlimited hop-on hop-off access for 48 hours across top Chicago attractions - Audio commentary in multiple languages covers local history and culture - Admission to the 360 CHICAGO Observation Deck for breathtaking views - Perfect for first-time visitors, families, and those seeking flexible exploration Time selected at booking is for 360 CHICAGO admission. Big Bus Hop-on Hop-off Tour available anytime during operating hours.
What you get
About this experience
Explore Chicago at your own pace with a 48-hour hop-on hop-off bus tour, providing unlimited access to the city's iconic neighborhoods and landmarks. Relax on open-top buses while enjoying engaging audio commentary that reveals the rich history and culture of the Windy City. This tour includes admission to the stunning 360 CHICAGO Observation Deck on the 94th floor of the John Hancock Center, offering breathtaking panoramic views of Lake Michigan and the city skyline. - Unlimited hop-on hop-off access for 48 hours across top Chicago attractions - Audio commentary in multiple languages covers local history and culture - Admission to the 360 CHICAGO Observation Deck for breathtaking views - Perfect for first-time visitors, families, and those seeking flexible exploration Time selected at booking is for 360 CHICAGO admission. Big Bus Hop-on Hop-off Tour available anytime during operating hours.
What's included
Included
- Choice of 4 exclusive digital walking tours of Chicago
- 48-hour Hop-on Hop-off Sightseeing Tour by Open-top Bus
- 360 CHICAGO Observation Deck General Admission
- Big Bus Tours app (ticket storage, live tracking and ticket activation)
- Professional digital commentary in multiple languages
Not included
- TILT Admission at 360 CHICAGO
- Food & Drinks
Before you book
- Cancellation
- For a full refund, cancel at least 24 hours before the scheduled departure time.
- Languages
- en, es
- Ticket
- Mobile Only
- Runs on
- Every day
- Group size
- Up to 15 travelers per booking
- Operated by
- Big Bus Tours - USA
Know before you go
- Wheelchair accessible
- Infants and small children can ride in a pram or stroller
- Service animals allowed
- Public transportation options are available nearby
- Infants are required to sit on an adult’s lap
- Transportation options are wheelchair accessible
- Suitable for all physical fitness levels
- Time selected at booking is for 360 CHICAGO admission. Hop-on Hop-off Tour is valid anytime during 10AM-4PM operation.
- Guests may redeem tickets via Big Bus app or in person with Big Bus staff at Stop #1 - Riverwalk
- Download the Big Bus Tours app to access and activate your ticket, track buses in real time, and board easily using your mobile ticket.
- TILT upgrade may be purchased onsite at 360 CHICAGO. Please see 360 CHICAGO website for operation hours of deck and TILT.
Photos






What travelers are saying
Outty’s summary of the themes that recur across 5 traveler reviews. Written by us, not quoted from reviewers.
The guide
1 mentionTravelers single out the guide as the reason the experience works.
Knowledge and storytelling
1 mentionReviewers describe the commentary as informative rather than scripted.
Organization
1 mentionPickup, timing, and logistics are described as running smoothly.
Traveler reviews
5 verified traveler reviews for 360 CHICAGO Observation Deck & Hop-on Hop-off Sightseeing Tour. Ratings and reviews provided by Viator and Tripadvisor.
Yes to 360, no to buses
The 360 Chicago portion was 5 stars, definitely recommend. The hop on hop off was disappointing. The tour script was through headphones and the buses didn’t really run on time. Supposed to be 20-30 minutes max wait and some waits were close to an hour. And then the top seats were all full. Did not feel I was able to get my moneys worth out of that.
Response from the operator: Thank you for your review! We're delighted to hear that you enjoyed the 360 Chicago experience and would recommend it to others. We're sorry to learn that the hop-on, hop-off portion of the tour did not meet your expectations. We understand how disappointing longer wait times, limited seating availability, and audio commentary issues can be. Your feedback is very valuable to us and will help us identify areas where we can improve our service and overall guest experience. We appreciate you taking the time to share your experience and hope to have the opportunity to provide a better experience in the future. Daiana@BigBusTours
via Viator
So so
Times weren’t super beneficial. Didn’t give you enough time to get the sites. Then stopping at 5 when people are trying to get back was a bummer. We didn’t get our moneys worth at all. But what we did see was really good. Should have a stop at the zoo though.
Response from the operator: Thank you for taking the time to share your feedback. We're sorry to hear that aspects of the tour did not meet your expectations. We understand how disappointing it can be when the tour schedule limits the amount of time available to fully explore the attractions you want to visit. We also appreciate your comments regarding the end-of-day service, as we recognize that concluding operations while guests are still making their way back can be inconvenient. Your suggestion about adding a stop at the zoo is also appreciated. Feedback like this helps us better understand what destinations are most important to our guests and where improvements to the route could enhance the overall experience. At the same time, we're pleased to hear that you enjoyed the sights you were able to see and that those parts of the experience were worthwhile. Thank you again for your honest and constructive feedback. It will be shared with our team as we continue to improve our service. Flavius@BigBusTours
via Viator
Chicago visit
Very informative and lets you see the city. The driver was very helpful and you can hop Off hop on anytime.
Response from the operator: Thank you for your positive review! We are thrilled to hear that you found our tour informative and enjoyed the flexibility of our hop on hop off service. Our team takes pride in providing excellent customer service and we hope to have you on board again soon. #customerlove #cityexploration
via Tripadvisor
Chicago 360 Senior Trip
It was a great experience. My students enjoyed themselves
Response from the operator: We are thrilled to hear that your students had a fantastic time with us! We strive to create memorable experiences for all of our customers. Thank you for sharing your positive feedback!
via Tripadvisor
Great experience
Great experience. Wish the app would display the departure times at each location. More visibility of pick location
Response from the operator: Hi Lussette_D, Thank you for your feedback! We apologize for the wait time, but we're happy to hear that you enjoyed the experience! The frequency of our buses may be affected by traffic conditions, leading to possible delays. Our app shows the approximate time for the next bus, depending on the traffic. We hope to see you again in the future! Best wishes. Cristian T, Big Bus Tours
via Viator
Good to know
- Duration
- 2 hours
- Free cancellation
- Up to 24h before
- Minimum age to book
- All ages
- Availability
- Bookable today
- Runs on
- Every day
- Booked in 30 days
- 2
- Verdict
- Worth a Look
Who runs this experience
Operated by Big Bus Tours - USA, who run 43 experiences we rank across 8 cities, with an average Outty Ranking of 59.5.
See everything Big Bus Tours - USA runsWhy this scores 52
The Outty Ranking is a weighted composite. Here is how this experience performed on each component.
360 CHICAGO Observation Deck & Hop-on Hop-off Sightseeing Tour: questions travelers ask
Practical detail on this experience, plus the wider planning questions for Chicago.
How much does 360 CHICAGO Observation Deck & Hop-on Hop-off Sightseeing Tour cost?
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Prices start at $84 per person. The final price depends on the date, the time slot and the number of travelers, and peak weekends in Chicago usually price higher than midweek mornings. Live pricing and remaining availability are confirmed on the booking screen before you pay.
How long does 360 CHICAGO Observation Deck & Hop-on Hop-off Sightseeing Tour take?
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Plan for about 2 hours from start to finish, not counting travel to the meeting point. Most travelers leave another 30 minutes on either side so the rest of the day in Chicago is not rushed.
Is 360 CHICAGO Observation Deck & Hop-on Hop-off Sightseeing Tour worth it?
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It holds an Outty Ranking of 52 out of 100, which we label "Worth a Look". That score blends traveler sentiment (4.2/5 across 5 reviews), the depth of that review evidence, recent booking momentum, value for money against comparable last minute in Chicago, and how flexible the cancellation terms are.
Can I cancel or reschedule 360 CHICAGO Observation Deck & Hop-on Hop-off Sightseeing Tour?
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Yes. Cancel free up to 24 hours before the start time for a full refund. Inside that window the booking is non-refundable, and no-shows are not refunded.
Is 360 CHICAGO Observation Deck & Hop-on Hop-off Sightseeing Tour suitable for kids and families?
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Yes, all ages are welcome. Families should still weigh the 2-hour running time, and strollers are easier on the earlier, quieter departures.
How far in advance should I book 360 CHICAGO Observation Deck & Hop-on Hop-off Sightseeing Tour?
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Around 2 people booked this in the last 30 days, so popular slots go early. Two to three weeks ahead is comfortable in shoulder season, while summer weekends and holidays in Chicago can sell out a month out. Same-day spots do open up when other travelers cancel, so it is worth checking if you are already in town.
What should I bring or wear?
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Bring photo ID, your booking confirmation on your phone, a refillable water bottle and comfortable shoes. Dress for the weather in Chicago and add a light layer if any part of the 2-hour experience runs outdoors or after sunset.
Where does 360 CHICAGO Observation Deck & Hop-on Hop-off Sightseeing Tour start and how do I get there?
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The exact meeting point and directions are on your voucher once you book, and they sit in central Chicago within reach of public transport. Arrive 15 minutes early: late arrivals are treated as no-shows by most operators.
What are the best things to do in Chicago?
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Chicago's signature experience is still the architecture boat cruise, and the difference between the docent-led originals and the party-boat imitators is the single biggest quality gap in the city. Beyond the river: gangster history walks, Art Institute access, deep-dish and hot-dog crawls, and skydeck timed entry. Outty Ranking leans on guide credentials and how consistently the promised route runs. On Outty we rank every Chicago experience on the same 0 to 100 scale, and alongside this one the highest scorers right now include Original Chicago Architecture Interiors Tour: Dazzling Interiors, Chicago Favorites Ultimate Food and Walking Tour, Chicago Murder Mystery Tour. The city page groups everything into most popular, highest reviewed, last minute and family-friendly so you can build a day around what actually delivers.
When is the best time to visit Chicago?
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May to October. Winter cruises stop running when the river ices. Booking patterns follow the same curve: prices and queues climb in peak weeks, while shoulder season gives you better availability on the top-ranked experiences and more room to change plans.
How many days do you need in Chicago?
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Three full days covers the headline sights without sprinting. A workable rhythm is one anchor experience each morning, such as this one, an unhurried afternoon in a single neighborhood, then a food or nightlife booking in the evening. Five days lets you add a day trip outside the city.
Do I book through Outty or through the operator?
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Outty ranks and explains the experiences, then hands you to Viator to complete the booking with the operator directly. The price is the same as booking on Viator yourself, and Outty earns an affiliate commission on the referral, which is how the rankings stay free to read.
What is included in 360 CHICAGO Observation Deck & Hop-on Hop-off Sightseeing Tour?
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Included: Choice of 4 exclusive digital walking tours of Chicago; 48-hour Hop-on Hop-off Sightseeing Tour by Open-top Bus; 360 CHICAGO Observation Deck General Admission; Big Bus Tours app (ticket storage, live tracking and ticket activation); and Professional digital commentary in multiple languages. Not included: TILT Admission at 360 CHICAGO; and Food & Drinks. Always check the voucher for the final list before you travel.
What languages is 360 CHICAGO Observation Deck & Hop-on Hop-off Sightseeing Tour offered in?
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It is offered in English and Spanish. Pick your language when choosing a date and time, as not every departure runs in every language.
Will I get instant confirmation and a mobile ticket for 360 CHICAGO Observation Deck & Hop-on Hop-off Sightseeing Tour?
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Confirmation is sent by the operator after booking, usually within 48 hours; if it is not confirmed you are not charged. Mobile tickets are accepted, so you can show the voucher on your phone.
Is 360 CHICAGO Observation Deck & Hop-on Hop-off Sightseeing Tour wheelchair or stroller accessible?
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The operator notes: Wheelchair accessible; Infants and small children can ride in a pram or stroller; Infants are required to sit on an adult’s lap; and Transportation options are wheelchair accessible. If accessibility is critical, contact the operator after booking to confirm arrangements for your date.
What happens to 360 CHICAGO Observation Deck & Hop-on Hop-off Sightseeing Tour if the weather is bad?
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It generally runs rain or shine, so dress for the forecast in Chicago. Standard cancellation terms apply: free cancellation up to 24 hours before the start.
What do travelers say about 360 CHICAGO Observation Deck & Hop-on Hop-off Sightseeing Tour?
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Across 5 reviews averaging 4.2 out of 5, recurring themes include the guide, knowledge and storytelling, organization. Travelers single out the guide as the reason the experience works.
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