Volcanoes Adventure Tour from Hilo
Hilo, United States

Volcanoes Adventure Tour from Hilo

Outty Ranking 46 4.0 · 29 traveler reviews6 hoursFrom $190
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Outty Ranking

46/100

Worth a Look. Our proprietary evaluation. How we score

Traveler rating

4.0/5

Based on 29 traveler reviews. Ratings and reviews provided by Viator and Tripadvisor.

Quick answer

Is Volcanoes Adventure Tour from Hilo worth booking?

Volcanoes Adventure Tour from Hilo is a 6-hour experience in Hilo, United States, from $190 per person. It scores 46 out of 100 on the Outty Ranking, which we label “Worth a Look”, based on a 4/5 rating across 29 reviews. This booking is non-refundable, so pick your date carefully. Same-day spots are currently showing.

Outty Ranking
46 / 100
Rating
4/5 (29)
Duration
6 hours
From
$190 per person

Volcanoes Adventure Tour From Hilo. Takes you on an adventure to the 2016 lava flow which is one of the most recent lava activity. you will adventure to the Richardson Blacksand Beach, Historic Bayan Drive, Liliuokalani Gardens, Rainbow Falls, Maunaloa Macademia Nut Factory, Akatsuka Orchid Nursery.

What you get

    About this experience

    Volcanoes Adventure Tour From Hilo. Takes you on an adventure to the 2016 lava flow which is one of the most recent lava activity. you will adventure to the Richardson Blacksand Beach, Historic Bayan Drive, Liliuokalani Gardens, Rainbow Falls, Maunaloa Macademia Nut Factory, Akatsuka Orchid Nursery.

    What's included

    Included

    • Complimentary pick-up from Hilo Pier

    Not included

    • Gratuities

    What you'll see and do

    1. Rainbow Falls

      Above Hilo Town. Rainbows are formed here during sunny day.

      30 minutes here

    2. Banyan Drive

      Historical Banyan Drive. See the many trees planted by many celebrities that visited Hawaii.

      Pass by without stopping

    3. Lili'uokalani Gardens

      Largest Japanese styled garden outside Tokyo, Japan.

      30 minutes here · Admission included

    4. Richardson Ocean Park

      Only Blacksand Beach in Hilo. Home to Hawaiian Sea Turtles.

      30 minutes here

    5. Volcano

      Visit the most recent volcano eruption in Hawaii. Experience the heat from the most active volcano in the world.

      60 minutes here

    Where it starts and ends

    Hotel pickup

    Pickup is included for all travelers. Pickup begins about 15 minutes before departure.

    Options you can book

    • 9am Pickup from Cruise Ships

      Pickup between 9:00am - 9:15amMeeting point at US Customs Office - 1 minute walk outside the gate Pickup included

    • 9am Pickup from Hilo

      Between 9:00am - 9:15amPickup from Hilo hotels Pickup included

    Before you book

    Cancellation
    All sales are final. No refund is available for cancellations.
    Languages
    en
    Ticket
    Mobile Only
    Runs on
    Every day
    Group size
    Up to 30 travelers per booking
    Operated by
    Dynamic Tour Hawaii

    Know before you go

    • Infants and small children can ride in a pram or stroller
    • Not recommended for travelers with spinal injuries
    • Not recommended for pregnant travelers
    • Not recommended for travelers with poor cardiovascular health
    • Suitable for all physical fitness levels
    • A minimum of 2 persons is required for booking
    • At the time of booking, please provide your hotel information (this is vital to arranging your pickup
    • Check the Weather forecast and prepare a rain gear if needed.
    • At time of booking, Cruise ship passengers must provide the following information at time of booking: ship name, docking time, disembarkation time and re-boarding time
    • US DOT Approved : 3897236
    • State of Hawaii Approved : PUC 4918 C

    Photos

    Hilo Tour, Volcanoes Adventure Tour from HiloVolcano live view of red glow from safe distance., Volcanoes Adventure Tour from HiloVolcanoes Adventure Tour from Hilo, photo 4Volcanoes Adventure Tour from Hilo, photo 5Volcanoes Adventure Tour from Hilo, photo 6Lava road on the Big Island, Volcanoes Adventure Tour from Hilo

    What travelers are saying

    Outty’s summary of the themes that recur across 29 traveler reviews. Written by us, not quoted from reviewers.

    The guide

    6 mentions

    Travelers single out the guide as the reason the experience works.

    Knowledge and storytelling

    4 mentions

    Reviewers describe the commentary as informative rather than scripted.

    Food and drink

    2 mentions

    The tastings and food stops are a highlight for most reviewers.

    Traveler reviews

    29 verified traveler reviews for Volcanoes Adventure Tour from Hilo. Ratings and reviews provided by Viator and Tripadvisor.

    5 star
    18
    4 star
    4
    3 star
    1
    2 star
    2
    1 star
    4
    Sort
    FarAway47592001802 · December 2025

    BEWARE OF JAY

    The owner, Jay Chong, has very unethical business practices. Overbooks tours. Is rude to customers. Cancels last minute. Leaves people stranded. Refuses to issue refunds. Please take your money elsewhere and do not support this unethical business. He gives the people of these islands a bad name.

    Response from the operator: I am sorry for not being able to accommodate you. You are a paying customer why would I not accommodate you. Only thing that I did not appreciate was when you started to say "f***ng" this and that. I ended the conversation and your girlfriend call. She was worse than him. She was screaming and yelling. I ended the conversation. We serviced 149 guests on the 30th of December of 2025.

    via Tripadvisor

    timynac · December 2025

    TERRIBLE EXCURSION COMPANY!

    Please do not book with this tour company. They are the lowest reviewed for a reason. I booked with this company the day before the trip because it said they had availability on the website. I received a call hours later after we had already booked flights from HNL to ITO for this excursion from JAY CHONG telling us they overbooked on their end and could not accommodate us. I informed him that we had bought flight tickets just for the excursion and he laughed at us over the phone and said that was not his problem. When we called him unprofessional, he hung up on us. I called him back trying to get him to cancel and refund us our 600$ he hung up on us again. I messaged them over the website and he would not cancel our booking nor refund us. He told us to figure it out with a third party company. Save your money and yourself from stress and do not book with this company. I have taken many excursions all over the world and have never dealt with such unpredictability and unprofessionalism.

    Response from the operator: I am sorry for not being able to accommodate you. You are a paying customer why would I not accommodate you. Only thing that I did not appreciate was when you started to say "f***ng" this and that. I ended the conversation and your girlfriend call. She was worse than him. She was screaming and yelling. I ended the conversation.

    via Tripadvisor

    Tony_S · October 2023

    Very Good Tour

    We arrived in Hilo on the Holland America Noordam, and the company picked us up at the port making the connection very easy. Our guide and driver was Eddy, a Hilo native who was very knowledgeable about the island and local surrounds. The tour delivered as promised iwth visitation to local gardems and parks as well as numerous stops around the rim of the Kiluea volcanoe. My only complaint is that the van was definiotely older that I used to on Viaotr sponsored tours. Also the headset Eddy used squelched a lot. The tour provided everyone sandwiches and water, which we could eat at time of our making. I would recommend this tour.

    via Viator

    Suzette_K · October 2023

    The tour guide Eddie was the best. He showed us places he enjoyed growing up on the island. He also knew to do the falls

    The volcano, rainbow falls and gardens. The tour guide Eddie was the best! He took us to places that he enjoyed living in the island.

    via Viator

    Lal_P · September 2023

    Tour guid was very...

    Tour guid was very informative ! She took us various part of big island and explain everything in detail.

    via Viator

    Good to know

    Duration
    6 hours
    Free cancellation
    Non-refundable
    Minimum age to book
    All ages
    Availability
    Bookable today
    Runs on
    Every day
    Price range
    $190 to $240
    Hotel pickup
    Included for all travelers
    Booked in 30 days
    10
    Verdict
    Worth a Look

    Who runs this experience

    Operated by Dynamic Tour Hawaii, who run 12 experiences we rank across 8 cities, with an average Outty Ranking of 52.9.

    See everything Dynamic Tour Hawaii runs

    Why this scores 46

    The Outty Ranking is a weighted composite. Here is how this experience performed on each component.

    Traveler sentiment (30% weight)52
    Review evidence (18% weight)54
    Booking momentum (14% weight)46
    Value for money (12% weight)67
    Listing quality (10% weight)63
    Local standing (8% weight)0
    Booking flexibility (8% weight)0

    Volcanoes Adventure Tour from Hilo: questions travelers ask

    Practical detail on this experience, plus the wider planning questions for Hilo.

    How much does Volcanoes Adventure Tour from Hilo cost?

    +

    Prices start at $190 per person. The final price depends on the date, the time slot and the number of travelers, and peak weekends in Hilo usually price higher than midweek mornings. Live pricing and remaining availability are confirmed on the booking screen before you pay.

    How long does Volcanoes Adventure Tour from Hilo take?

    +

    Plan for about 6 hours from start to finish, not counting travel to the meeting point. Most travelers leave another 30 minutes on either side so the rest of the day in Hilo is not rushed.

    Is Volcanoes Adventure Tour from Hilo worth it?

    +

    It holds an Outty Ranking of 46 out of 100, which we label "Worth a Look". That score blends traveler sentiment (4/5 across 29 reviews), the depth of that review evidence, recent booking momentum, value for money against comparable outdoors in Hilo, and how flexible the cancellation terms are.

    Can I cancel or reschedule Volcanoes Adventure Tour from Hilo?

    +

    No. This experience is sold on a non-refundable basis, so only book a date you are confident about. Similar experiences in the city do offer free cancellation if flexibility matters more than price.

    Is Volcanoes Adventure Tour from Hilo suitable for kids and families?

    +

    Yes, all ages are welcome. Families should still weigh the 6-hour running time, and strollers are easier on the earlier, quieter departures.

    How far in advance should I book Volcanoes Adventure Tour from Hilo?

    +

    Around 10 people booked this in the last 30 days, so popular slots go early. Two to three weeks ahead is comfortable in shoulder season, while summer weekends and holidays in Hilo can sell out a month out. Same-day spots do open up when other travelers cancel, so it is worth checking if you are already in town.

    What should I bring or wear?

    +

    Bring photo ID, your booking confirmation on your phone, a refillable water bottle and comfortable shoes. Dress for the weather in Hilo and add a light layer if any part of the 6-hour experience runs outdoors or after sunset.

    Where does Volcanoes Adventure Tour from Hilo start and how do I get there?

    +

    The exact meeting point and directions are on your voucher once you book, and they sit in central Hilo within reach of public transport. Arrive 15 minutes early: late arrivals are treated as no-shows by most operators.

    What are the best things to do in Hilo?

    +

    On Outty we rank every Hilo experience on the same 0 to 100 scale, and alongside this one the highest scorers right now include Hawaii Volcanoes, Waterfalls, Beaches & Hilo Highlights Day Tour, Hilo Shore Excursion: Active Volcano, Lava Tube, Waterfall and Gardens, Hawaii Volcanoes National Park and Hilo Highlights Small Group Tour. The city page groups everything into most popular, highest reviewed, last minute and family-friendly so you can build a day around what actually delivers.

    When is the best time to visit Hilo?

    +

    Booking patterns follow the same curve: prices and queues climb in peak weeks, while shoulder season gives you better availability on the top-ranked experiences and more room to change plans.

    How many days do you need in Hilo?

    +

    Three full days covers the headline sights without sprinting. A workable rhythm is one anchor experience each morning, such as this one, an unhurried afternoon in a single neighborhood, then a food or nightlife booking in the evening. Five days lets you add a day trip outside the city.

    Do I book through Outty or through the operator?

    +

    Outty ranks and explains the experiences, then hands you to Viator to complete the booking with the operator directly. The price is the same as booking on Viator yourself, and Outty earns an affiliate commission on the referral, which is how the rankings stay free to read.

    What is included in Volcanoes Adventure Tour from Hilo?

    +

    Included: Complimentary pick-up from Hilo Pier. Not included: Gratuities. Always check the voucher for the final list before you travel.

    Does Volcanoes Adventure Tour from Hilo include hotel pickup?

    +

    Yes, pickup is offered for every traveler from 3 listed pickup locations in and around Hilo. Be ready about 15 minutes before the start time. You can also enter a custom pickup address when booking.

    What languages is Volcanoes Adventure Tour from Hilo offered in?

    +

    It runs in English. Pick your language when choosing a date and time, as not every departure runs in every language.

    Will I get instant confirmation and a mobile ticket for Volcanoes Adventure Tour from Hilo?

    +

    Confirmation is sent by the operator after booking, usually within 48 hours; if it is not confirmed you are not charged. Mobile tickets are accepted, so you can show the voucher on your phone.

    Is Volcanoes Adventure Tour from Hilo wheelchair or stroller accessible?

    +

    The operator notes: Infants and small children can ride in a pram or stroller; and Not recommended for pregnant travelers. If accessibility is critical, contact the operator after booking to confirm arrangements for your date.

    What happens to Volcanoes Adventure Tour from Hilo if the weather is bad?

    +

    This experience depends on good weather. If it is canceled because of poor weather, you are offered a different date or a full refund.

    What do travelers say about Volcanoes Adventure Tour from Hilo?

    +

    Across 29 reviews averaging 4.0 out of 5, recurring themes include the guide, knowledge and storytelling, food and drink. Travelers single out the guide as the reason the experience works.

    What booking options are available for Volcanoes Adventure Tour from Hilo?

    +

    There are 2 options to choose from, including 9am Pickup from Cruise Ships, 9am Pickup from Hilo. Prices and start times differ by option, so compare them on the booking screen.

    Ready to lock in your spot?

    Pick a date, choose your group, and see the exact price for Volcanoes Adventure Tour from Hilo.

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