Versailles Domain Audio Guided Half Day Tour from Paris

Not worth it; Just book the tickets yourself and get an Uber out to Versailles

This was seriously overpriced. All they did was provide a ride to Versailles and back, so the margin they collected, on top of me just booking a Versailles entry ticket myself, was ridiculous. Perhaps I should have guessed this might be the case since the description said it would be an audio guide via mobile app, not a proper tour guide. But I hoped that we'd at least hear some context about the palace, maybe even some of the history behind it, during the ride there. Instead we got nothing. Not only that, but the ride back was very uncomfortable: the bus was extremely hot and the air conditioning seemed like it was barely on. Also, on the day we went, many things at Versailles were closed (that alone was a bit frustrating), but it meant that we didn't need the full four hours. So we basically were stuck there, waiting for a return ride. I would have been better off getting tickets myself and arranging an Uber there. Then we could have left at our leisure (and likely had better air conditioning and comfort on the way back) and saved a lot of money. Instead, we had to kill time at Versailles, and the only place for resting and waiting that was semi-comfortable were benches in the garden (some were out of the sunlight), which required walking around in the scorching sun. When we returned to meet the hostess and get a ride back, we also had to wait in the scorching sun. The hostess offered shade by way of standing in the shadow of the statue of Louis XIV on horseback, except there was already a significant crowd there and no actual shade to be had.

via Tripadvisor

Tour guide was excellent!

This tour was worth booking. Hugo was an excellent tour guide. Very accommodating, knowledgeable, and willing to answer question or explain in more detail if needed. Highly recommend.

Response from the operator: Dear traveler, Thank you very much for your comment! We’re delighted to know that Hugo made memorable your visit to Versailles! And we’re glad that you would recommend this tour to anyone visiting France! We look forward to welcoming you again in the future! Kind regards, Extime Travel (formerly Paris City Vision)

via Tripadvisor

Underwhelming

Instructions for the tour's pick up did not clearly mention that you're looking for someone in a red vest who will pop up in front of the cited address, pulling a plastic crate on wheels with a banner. Our 10:00 tour start time meant showing up by 9:30 but not getting admission to Versailles until the 11:30 slot ... after waiting in the sun for over 40 minutes in 30 degree temps. The crowds were huge, shoulder to shoulder sheeple passing through the castle's rooms. When we'd had enough looking at the back of people's heads, we texted the 'host' who one of the stated benefits of our $280Cdn ticket. We asked whether we could catch an earlier bus back to the city and when we FINALLY got a reply, raced to the pick up spot before the new target time s/he provided but there was no red-vest clad staffer and no bus. We ubered back to the ciity and will not book through this company again.

Response from the operator: Dear Susan, Thank you for your message. We are sorry that your experience did not meet your expectations. Unfortunately, there are aspects that are beyond our control, such as weather conditions or the number of visitors at the palace. Please note that the Palace of Versailles is one of the most visited monuments in the Paris area, so visitor numbers are higher during the high season, especially in the morning, as indicated on your voucher. We apologize for the inconvenience caused and invite you to contact our customer service, providing your name and booking date, so we can review what happened in more detail. Kind regards, Extime Travel (formerly Paris City Vision)

via Viator

Nice experience!

Very nice place and service, this was te unique available option for this tour and we are very gratefull that we found it. 10/10!

Response from the operator: Thank you so much for your kind words! We’re delighted you enjoyed the place and our service. It’s wonderful to know we could provide the right option for your tour, and we truly appreciate your recommendation. Kind Regards,

via Tripadvisor

This is not a tour , just...

This is not a tour , just a transportation/ticket service. The place is beautiful but if you are looking for some guided experience this tour is not it . It is also very rushed

Response from the operator: Dear Cibele, Thank you for taking the time to share your feedback. We’re glad you found the destination beautiful, but we’re sorry to hear that the experience didn’t match your expectations in terms of guidance and pacing. It’s important to note that the option you selected includes transportation and an audio guide, not a live guided tour. We do offer fully guided options as well, which provide a more in-depth experience with a professional guide throughout. It appears that the audio-guided version was chosen at the time of booking. We appreciate your comments regarding the pace of the visit and will take them into consideration as we continue to improve our services. Thank you again for your feedback, it helps us better serve all our guests. Best regards,

via Viator