Versailles Domain Small-Group Guided Tour from Paris

.Ellen Skaggs

I would love to spend another whole day just in the gardens. The palace and the guide were excellent.

Response from the operator: Dear Ellen, Thank you so much for your comment. We are delighted to hear that you enjoyed your visit of Versailles and that you were satisfied with our guide’s explanations. We look forward to welcoming you again in the future! Kind regards, Paris City Vision

via Viator

Large Price Discrepancy on Tour from Paris to Versailles. Beware.

We spent $398 Euro for the tour from Paris to Versailles on January 19, 2025. We travelled on a coach bus there and back to Paris. We had a very good tour guide and everything was fine. What disappointed me and led to this poor rating is that I learned in speaking with a few other people on the exact same tour and in my group of 22 people or so that some of them paid much less money than my wife and I for the tour booked through Viator. Four others on the same tour paid $102 Euro each and another couple paid $173 Euro each. WE APPARENTLY OVERPAID. Very disappointing and upon returning home, I called Viator and spoke to a nice customer service person and he said there is nothing they can do to remedy this large cost discrepancy with the exact same tour to Versailles. (Nothing different. Exact Same Tour.) I asked for a credit towards a future Viator booking and he said they can't and that there was nothing he could do. He did say if you are a first-time Viator user and had been referred that you can get 50% off your first tour. After using Viator many times on past vacation tours, it didn't matter to them to upset/disappoint a great customer with this Price Gouging on the Versailles tour. We did three other Viator tours in Paris this past week and all were great. Lesson Learned- Shop Around. I referred many friends to Viator after great past experiences, but I caution to do this going forward. Bye-Bye Viator!

Response from the operator: Dear Mark, Thank you for having booked with us. On January 19th you were booked on a SMALL GROUP tour to Versailles, which is what you had as service with Florence as guide and other 8 passengers. It is true that the transportation was shared with other passengers but once at Versailles you were separated, they had the visit with a langer group and this is why they paid a different price. If you askd to the 8 other people that were in your small group you would have seeing that they paid the same price you did. So there was no bad intention of extra charging you but just that we had to share the transportation, the rest of the service was delivered as expected for a Small Group and not a regular 30 people tour. Thank you Giovanni

via Viator

Poor Experience / purchased via Agoda

The name of the tour: Paris Palace of Versailles Ticket with Tour Guide and Transportation ( Optional ) with Paris City Vision. SCAM!!! The bus was serviced late. We were soaking under the heavy rain, and I've got sick! Also, it was cold inside the bus. Our tour guide was silent all way to/from Versailles when we were on the bus. No word until we reached Versailles. Then we had a BIG SURPRISE… Why she think she can speak English? We (and also other tourists) were failed to understand her!!! At all. Also, she was not professional. After just a few minutes of her “tour”inside Versailles, she lost a few of her people from her group and never turned around to found them. Then we decided to leave such a loosy tour guide. We have been told to come back to pick up point in Versailles parking lot (directions have been unclear, so all of us been lost) at 2:50 pm. We hope the bus will arrive a few minutes in advance, and we came at 2:40 pm. However, bus driver showed up and opened the bus doors exactly at 2:50pm (even he saw that all of us were soaking under the rain again!!). The bus left the parking spot just 4 minutes later, at 2:54 pm. Our tour guide never even counted us when the bus was going back to Paris. We are not aware what her name is, since she never introduced herself !!!!!!!!!!!!!!!!!!!, but we noticed the name on her tag begins with F. We purchased our tickets thru Agoda, not Tripadvisor. There is no option in Agoda.com to write a review. This was not only worse tour ever. This was a SCAM!!

via Tripadvisor

Great experience

Transportation great, tour of Versailles well done. We had a hard time understanding our English tour guide.

via Viator

Disappointed

The guide was good but we were delayed entry by 40 minutes. The tour should have been extended given the time wasted. It felt rushed and we had no time to visit the gardens. Considering the cost, there should have been compensation for the abbreviated tour.

via Viator